M&M Eye Institute - Chino Valley
Ophthalmology
399 West Palomino Rd.
Chino Valley, AZ 86323 Directions
5.0 out of 5
837 verified ratings
837 Ratings, 833 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients describe M&M Eye Institute - Chino Valley as consistently welcoming, professional, and highly trusted for eye care. The strongest recurring strengths are thorough examinations, clear explanations of test results and treatment options, and clinicians who listen carefully, answer questions, and never make patients feel rushed. Many patients specifically praise the compassionate, personable approach and confidence inspired by the team’s knowledge and careful decision-making. Long-term loyalty is prominent, with patients returning for years or traveling considerable distances. Positive mentions include glaucoma monitoring, dry-eye care, successful surgery, and appropriate referral for specialist treatment. No meaningful recurring negative themes emerged; opportunities are limited to maintaining individualized communication and continuity of care.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Nov 3, 2026
Brett Christensen, OD
Great service, no waiting.
All tech’s involved explained their exam service before proceeding.
Dr C the best
Nov 3, 2026
Attentive and caring. Best i have ever known.
Nov 1, 2026
WONDERFUL, Pleasant and efficient
Oct 30, 2026
Everything was groovy and the people in the office were very pleasant and very helpful.
Oct 30, 2026
Very nice and concerned. Takes his time. Doesn't make you fell rushed. I highly recommend him.
Oct 29, 2026
Always a great and informative visit. I believe his care has prolonged my vision life. Nice people too!
Oct 29, 2026
excellent experience. Answered all of my questions
Oct 29, 2026
This was my first visit with Dr. Rossman, although I've been going to that association for years. He took the time to read the prior information and his examination was very thorough. He was friendly and knowledgeable, explained everything to me and I left feeling quite good about the visit.
Oct 28, 2026
Very personable and explained my situation very well.
Oct 27, 2026
Wonderful experience as always
Oct 27, 2026
Very good Doctor. Good personality, very well knowledge, teaching students hands on experiences .
Oct 26, 2026
Very pleasant
Oct 25, 2026
Thorough, informative, caring.
Oct 25, 2026
He was pleasant
Oct 24, 2026
Dr. Christiansen is very polite and very professional
Oct 24, 2026
as usual always top tier
Oct 23, 2026
Dr. Christensen really is the Best!!! He is knowledgeable, kind, fun, easy to understand, thorough, and most importantly takes good care of my eyes.
Oct 22, 2026
Fine
Oct 22, 2026
Dr. Christensen, was very thorough and I felt he had my best interest in mind. I was very impressed with his care of me and my eyes. I appreciate his honesty and his forthright manner.
Oct 21, 2026
problem explained easly so I understood everything
and what will be done to correct it. very pleasant and reassuring both the tech and Dr,Rossman
Oct 20, 2026
Very Professional, thorough and attentive to your needs. He will verify your understanding of his findings and take any questions…..
Oct 20, 2026
Everything was good
Oct 19, 2026
Excellent; kind, professional, answered all questions
Oct 17, 2026
Everyone was very nice and very professional. I totally recommend him for any kind of eye issues.
Oct 17, 2026
very informative
Oct 16, 2026
First time appointment- seen for dry eyes. Dr and staff very professional and friendly. Helped me right away. So happy to have seen this doctor. Highly recommend.
Oct 16, 2026
Oct 15, 2026
Very thorough
Oct 15, 2026
Very professional and personable. Thank you.
Oct 14, 2026
Dr. Christensen is always very friendly and does an excellent job of describing what is happening and what should be done about it. Thank you!!
Oct 13, 2026
Competent— friendly— compassionate— listens— explains— great
Oct 12, 2026
I have had so many vision procedures over my lifetime, that I have a pretty good idea of competence and excellence in a vision provider. Dr. Rossman's exam was thorough and careful. I am just as impressed with his communication as I am with his expertise.
Oct 10, 2026
Very knowledgeable and friendly.
Oct 10, 2026
Knowledgeable and thorough
Oct 9, 2026
Doc was awesome and very knowledgeable, the whole team was great and friendly I was very happy with them
Oct 8, 2026
Great Dr. Very knowledgeable and easy to talk with. Takes my condition very seriously. I was being a nervous Nellie and called his office .Most will tell you it will be a week. They he had me in the chair 25 minutes after my call. Took the time to check me out thoroughly and eased my mind. Cant say enough good things about the Dr and his crew.
Oct 7, 2026
Very professional, skilled, and concerned with me as a unique human being.
Oct 7, 2026
Dr Rossman was very efficient, quick and thorough. I’d recommend him highly to anyone needing great eye care!
Oct 7, 2026
Dr. Ross an was friendly and informative.
Oct 6, 2026
My experience was very easy, educational and friendly. Dr Christensen took the time to explain things and offered me professional and excellent advice.. Thank you for easing my concerns!
Oct 3, 2026
It was good.
Oct 2, 2026
Dr Rossman was very personable and thorough. Answered all questions about my condition. I couldn't be happier with the attention shown by Dr Rossman. Don't let him go anywhere . . . he's a keeper!
Oct 2, 2026
I was impressed with Dr. Rossman. He is friendly and knowledgeable. I am looking forward to my next visit with him in a year's time.
Oct 2, 2026
Very professional and informative
Oct 1, 2026
Very thorough and professional. I would positively recommend Dr. Christensen.
Oct 1, 2026
Patient and easily understood explanations
Sep 30, 2026
Dr. Rossman is awesome. He's so attentive, so professional. I felt completely at ease with him. I would recommend anyone to have him as their doctor. He's a very nice gentleman.
Sep 29, 2026
Great service, informative and caring. Very professional with genuine care for patients.
Sep 26, 2026
Thorough and explain how my eyes are doing.
Sep 26, 2026
extremely knowledgeable, very professional and caring