Lourdes Betancourt Aprn
Cardiology
4.8 out of 5
181 verified ratings
181 Ratings, 76 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 15, 2025
Ms Betancourt covered all the bases very well.
Sep 12, 2025
Staff is wonderful, friendly, and caring
Sep 9, 2025
She listened to all concerns and responded to them.
Sep 9, 2025
Very caring person
Sep 2, 2025
Lourdes always takes her time and explains in details. She is great .
Aug 31, 2025
Very knowledgeable
Aug 23, 2025
Always pleased
Aug 20, 2025
Everyone I communicated with was knowledgeable and friendly and polite and personable. It made having to see a doctor a pleasant experience!
Aug 20, 2025
Excellent service and care
Aug 19, 2025
Everything!!
Aug 16, 2025
Each and every visit we've had most excellent care.
Aug 12, 2025
Excellent care and service
Aug 5, 2025
It was great hiding My Chart to communicate my question. Then I received a response message in within 24 hours letting me know how I needed to proceed. Scheduling also got me in quickly with Nurse Practitioner Lourdes within a couple of days. She was on time to the appointment, very attentive to the information I shared and straight forward with her feedback.
Aug 4, 2025
Ms Lourdes listened to the problems [ ] was having. Shen made changes to one of my meds. Finally told me should my problem continue that I should call back to schedule a follow-up
Aug 1, 2025
Very pleased With my experience in NCH they saved my life and I’m very appreciative
Jul 30, 2025
All good
Jul 29, 2025
Not really but the people are so nice and respectful.
Jul 27, 2025
My husband and I are both cardiac care patients at NCH. We have never. Had a less than excellent experience with anyone there. From reception, nursing and up to the cardiac care surgeons who have been treating us both.
Jul 22, 2025
excellenced
Jul 21, 2025
The wonderful caring attitude really put my mind at ease and I am so thrilled to have found this practice. Thank you so much and God bless you all.
Jul 17, 2025
They care about the patients
Jul 10, 2025
Excellent treatment from arrival to departure.
Jul 4, 2025
A[[ of the people involved were very helpful and showed concern,
Jul 4, 2025
Personality, knowledge
Jul 2, 2025
I appreciated that she did a manual blood pressure as the electronic one always hurts so much. She was very attentive.
Jun 30, 2025
This was in response to a change req’d by [ ] not being available on [ ] and when I advised I was having difficulties the scheduler suggested an appt with PA. Good job on that. Working out issues and expect to be advised of next steps after [ ] available. Thx Rooney heart!
Jun 27, 2025
She explained very thoroughly the reason why my medication had to be [ ].
Jun 26, 2025
Very helpful at getting things done for me due to an urgent situation.
Jun 25, 2025
I was very impressed with the way Ms. BBattencourt handled all our session. She was very professional. Projected a lot of confidence in her knowledge of the subject. Answered all my questions. Came up with new solutions. Was very helpful in processing the situation in a way that I could go forward with a positive mindset. I look forward to working with her in the future.
Jun 23, 2025
A great dr. In every way
Jun 21, 2025
Well doneall
Jun 10, 2025
All good
Jun 10, 2025
They very courteous
Jun 7, 2025
Very knowledgable and professional
Jun 2, 2025
She listened and made adjustment in medicine to see if it would alleviate [ ].
May 25, 2025
Grateful for their knowledge and explanations of my condition
May 23, 2025
Her explantations were thorough and thoughtful
May 23, 2025
Miss Lourdes Betancourt was excellent
May 2, 2025
Makes you feel at ease
Apr 28, 2025
SPENT TIME, EXPLAINED, WAS VERY PERSONABLE, KNOWLEDGEABLE,
Apr 26, 2025
Lourdes was an excellent provider. As a physician myself I was amazed at her professional attitude and the superb care which she provided. She is to be commended as one of your best and most diligent professionals.
Apr 26, 2025
The Staff and Doctors are always nice during all my visits.
Apr 23, 2025
It all went perfectly smoothly.
Apr 11, 2025
Listened carefully
Apr 11, 2025
This was the first time I had seen her and I found her hard to understand.
Apr 8, 2025
Always on time!
Apr 2, 2025
She was very knowledgeable and helpful.
Mar 29, 2025
Was very helpful.
Mar 29, 2025
Lourdes was very professional, kind and seemed acquainted with my condition. She explained answers to my questions easily and thoroughly [ ], etc. I am very impressed and pleased with this practice.
Mar 29, 2025
I can’t say enough about how wonderful Dr [ ] along with her whole team are.. Always coordinated. Whenever I leave Rooney Heart institute every follow up appointment and needed [ ] are already taken care of. They are absolutely the best my husband has ever had I. Last [ ]. Thanks again.