Lisa Kassenoff, DO
Family Medicine
doctors.hackensackmeridianhealth.org
4.9 out of 5
303 verified ratings
303 Ratings, 69 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 28, 2026
This was a very busy afternoon for the office, yet Dr Kassenoff still remained attentive and listened to my updates. She always manages to not make me feel invisible!
May 18, 2026
Doctor Kassenoff has kept my health up to par since 2010
May 11, 2026
Great Office great doctors great staff
May 4, 2026
Dr kassenoff and her staff are caring kind and helpful.
Apr 29, 2026
Dr Kassenoff cares about her patients
Apr 17, 2026
The doctor provides high quality care and is devoted to her patients.
Apr 3, 2026
Good and local to us. Very pleased
Mar 20, 2026
As always, great experience!
Mar 19, 2026
Always a very good experience
Feb 23, 2026
Dr Kassenoff listens, reviews everything clearly, offers opinions to help me that I am comfortable with, and I feel comfortable enough to ask questions and ask for help. I never feel dismissed.
Feb 20, 2026
I highly recommend Dr. Kassenoff.
Feb 19, 2026
Dr Kassenoff is fantastic and ready cares and the nurse's are wonderful and the office people are great
Feb 13, 2026
Dr. Kassenoff listens, is very caring and explains everything
Feb 13, 2026
Dr Kassenoff takes her time with you, answers questions and is VERY THOROUGH.
Feb 10, 2026
Excellent communications
Jan 22, 2026
Very caring
Jan 21, 2026
Very happy to have Lisa as my primary
Jan 17, 2026
very through and personable;didn't feel rushed
Jan 15, 2026
Excellent Job!
Jan 15, 2026
They do an excellent job
Jan 13, 2026
Exceptional place to go for your stress test
Jan 13, 2026
Her staff and medical assistants provide good care and good listening skills,
Dec 29, 2025
Lisa Kassenoff is an outstanding doctor ?
Dec 15, 2025
Dr.Kassenoff and her staff are phenomenal. The doctor listens to any of my concerns and addresses them accordingly. Grateful to have a great care team.
Dec 11, 2025
Always positive and encouraging
Dec 9, 2025
The amount of patients that are scheduled for each appointment is crazy. I waited over an hour in the waiting room then another 30 in the exam room before being seen. Then a whopping 15 minutes with the dr
Dec 8, 2025
Dr. Kassenoff is very knowledgeable, easy to talk to and makes sure you understand what she is saying. She is also very polite and easy to talk to.
Dec 5, 2025
Dr. Kassenoff is very caring, understanding, and takes her time to get to know the patient.
Dec 5, 2025
I think it's unreasonable to have an appointment at 1:45, be brought into the exam room, and then sit there for 45 minutes. That is my beef. Okay? Thank you.
Nov 20, 2025
Dr. Kassenoff is the most thorough and caring doctor. She doesn't rush through the appointment, takes time to explain everything in detail and listens to everything you say.
Nov 20, 2025
Very caring. Spent a lot of time explaining how to take care of my problems. Care is worth waiting for.
Nov 14, 2025
Dr. Kassenoff and her entire office are so excellent. Thank you very much.
Nov 10, 2025
Dr. Kassenoff is the best!!
Oct 23, 2025
I have been with Dr Kassenoff for at least the last 20 years and have followed her from Howell, Toms River to Forked River. She is just one of the few providers that I know shows compassion and understanding for patients (well me anyway). She makes me feel that I matter and that it is more that she cares about her patients and not the money. I would follow her wherever she goes.
Oct 8, 2025
Although I waited a bit to see this provider, I did receive a flu shot and pneumonia shot while I was waiting! Worth the wait obviously.
Sep 29, 2025
Too long wait time in the examination room. With no windows and the door closed,, it felt very boxed in
Sep 25, 2025
Dr. Kassenoff has been my primary provider for over 15 years. I trust her judgement absolutely. Even though I have moved northward up the GSP (Exit 117) I will continue to seek her care. The travel is well worth it!
Sep 19, 2025
This office can keep scheduled appointments within 15 minutes of your appointment time.
Sep 18, 2025
Very skilled people and know how to apply that skill set to the patients
Sep 11, 2025
Other than the initial delay, the appointment proceeded expeditiously. My provider was awesome, as usual. Best care anywhere.
Sep 8, 2025
I arrived at the office at 11:15 am for an 11:30 am visit. I did not leave the office until 1:00 pm. The doctor is wonderful but the wait was entirely too long. This is very unacceptable to me. If the doctor had a patient that needed extra care or an emergency then I should have been informed and given the option to reschedule my appointment. Extra care for a patient is very understandable. Communication could be better.
Sep 5, 2025
Waited over an hour to be called to a room. When I inquired with the receptionist after an hour she stated we have 90 patients today and 4 drs. You'll just have to wait.
Sep 5, 2025
Wait times are always ridiculous. An hour+ wait time. is unfair to patients
Sep 5, 2025
Dr. sincere focus on my well-being all of time. and no short cuts to diagnosis.
Sep 4, 2025
Staff is very friendly, helpful and knowledgeable.
Aug 22, 2025
Dr. Lisa Kassenoff is absolutely a wonderful physician. She takes time. She has a tremendous bedside manner. I just, I don't know what I'd do without her. They just don't make doctors like her anymore. And I am very happy that she's the one providing education to future physicians. Thank you.
Aug 22, 2025
Dr. Lisa was very kind and patient, as always.
Aug 15, 2025
I love Dr.Kassenoff. But, 15 min.after my appt.time, I'm still in the waiting room. Then, waiting for the PE, another 20 minutes alone, in an exam room after the PE leaves, waiting for the Doctor is not the way to spend the day. Scheduling needs to change. Don't book 3 or 4 people the same appt.times!!!! Thank You
Aug 14, 2025
I waited 45 minutes past my appointment time. This is typical.
Aug 14, 2025
I like Dr. Lisa Kassenoff very much. I only wish that her appointments wouldn't run so long. The wait time is extreme. And if that could be avoided, that would be lovely. That's it, thank you.