The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 9, 2025
Was there anything that you feel was outstanding?
Whole staff and doctors excellent.
May 5, 2025
Was there anything that you feel was outstanding?
Very patient and understanding of the aging process
May 3, 2025
Was there anything that you feel was outstanding?
She was excellent in her listening skills & I felt she had empathy for my medical situation.
Apr 26, 2025
Was there anything that you feel was outstanding?
Shannon is excellent. She listens. She explains. She is an asset!
Apr 21, 2025
Was there anything that you feel was outstanding?
Shannon is always a pleasure to deal with, very easy going which helps tremendously.
Apr 14, 2025
Was there anything that you feel was outstanding?
With over 30 years of Exec experience in healthcare I find your staff first rate!
Apr 10, 2025
Was there anything that you feel was outstanding?
Everyone in this group is friendly, knowledgeable and competent. No complaints whatsoever!
Apr 8, 2025
Was there anything that you feel was outstanding?
Emilee LempNP Great caring listener; Immediately addressed my health concerns. Very timely on returning, addressing test results. Communication ongoing - she is genuine and I’m thankful for her presence!
Mar 27, 2025
Was there anything that you feel was outstanding?
Shannon is very caring , professional, and helpful.
Mar 17, 2025
Was there anything that you feel was outstanding?
I have always had excellent service, care & concern from the entire staff. I can't say enough good things about the staff. They are very attentive & accessible with communications in person & through mypatientchart. Shannon Lemp, was extremely helpful & attentive. She spent time questioning, examining, explaining, offering her analysis & prescribing possible solutions. She didn't hesitate to listen to & evaluate different topics, and she wrote down many of our discussions to ensure I understood & remembered them.
Mar 14, 2025
Was there anything that you feel was outstanding?
Shannon was the best in office. Thorough, concerned and seemed knowledgeable.
Mar 14, 2025
Was there anything that you feel was outstanding?
The Nurse Practitioner was friendly and knowledgeable. She went out of her way to consult with the doctor before making any recommendations.
Feb 1, 2025
Was there anything that you feel was outstanding?
Shannon was very professional and very understanding. She is definitely an asset to the medical group. Will recommend her highly
Jan 30, 2025
Was there anything that you feel was outstanding?
All of the staff was great!
Jan 29, 2025
Was there anything that you feel was outstanding?
I received excellent, compassionate, professional care at a moments notice. The staff is an asset to the medical group.
Jan 22, 2025
Was there anything that you feel was outstanding?
I absolutely love Mrs Lemp. I felt heard and she treats me as an individual and provides great feedback, listens and tries her best to motivate me with providing me with accurate tools and knowledge.
Jan 18, 2025
Was there anything that you feel was outstanding?
Shannon was great. When I talked about my struggles with my weight, she had some concrete suggestions and said she would look into drugs that would be covered under my insurance. I really appreciated that.
Jan 14, 2025
Was there anything that you feel was outstanding?
The NP was fantastic. This was my first time seeing her and I felt heard, taken care of, and confident with her as my provider. Everyone was wonderful. As usual, this was a great experience. This office never disappoints.
Jan 10, 2025
Was there anything that you feel was outstanding?
They were all extraordinary
Jan 8, 2025
Was there anything that you feel was outstanding?
I love Shannon Lemp!!! She is kind, professional, knowledgeable and caring!
Dec 23, 2024
Was there anything that you feel was outstanding?
Loved ANP Shannon Lemp!
Dec 22, 2024
Was there anything that you feel was outstanding?
Shannon listened well and addressed the issues that were discussed. She also was very informative.
Dec 19, 2024
Was there anything that you feel was outstanding?
Shannon Lemp was great. She went over everything and answered all questions. Very comfortable visit. The other staff were all very kind!
Dec 18, 2024
Was there anything that you feel was outstanding?
Shannon Lemp was so very thorough and answered my questions. I felt my situation was taken seriously and solutions were suggested. It is so very important than one is listened to and shown empathy and solutions are explored. She does it in spades.
Dec 17, 2024
Was there anything that you feel was outstanding?
Shannon (Emily) was very helpful about the plan re a scan ordered by my St Luke’s doctor. Shannon was very supportive about the need for the next exam. All the way around it was a very good visit!
Dec 12, 2024
Was there anything that you feel was outstanding?
Shannon is really an exceptionally kind person, good at what she does. She's going places, so she should be encouraged to stay with BJC for her career.
Dec 8, 2024
Was there anything that you feel was outstanding?
Both the medical assistant and Shannon Lemp were friendly and courteous. Shannon spent time with me, was thorough, and gave me good instructions on what to do. She also told me to let her know if I did not get better in a few days. I felt well taken care of by Shannon.
Nov 30, 2024
Was there anything that you feel was outstanding?
Ms. Lemp was prompt, efficient, affirming, good at active listening and engaging with me, supportive, knowledgeable, and kind.
Nov 29, 2024
Was there anything that you feel was outstanding?
The staff was very nice and very friendly. I felt comfortable there very comfortable. The NP is also wonderful and very knowledgeable.
Nov 24, 2024
Was there anything that you feel was outstanding?
Took time to review medication
Nov 22, 2024
Was there anything that you feel was outstanding?
listened to all my questions
Nov 20, 2024
Was there anything that you feel was outstanding?
Everyone is professional but at the same time they are very personable.
Nov 18, 2024
Was there anything that you feel was outstanding?
Every thing was excellent.
Nov 16, 2024
Was there anything that you feel was outstanding?
Shannon was personable, professional, and caring! Highly recommend.
Nov 15, 2024
Was there anything that you feel was outstanding?
Shannon Lemp was excellent.
Nov 13, 2024
Was there anything that you feel was outstanding?
Great Experience!
Nov 1, 2024
Was there anything that you feel was outstanding?
Emilee and her MA were great! Listens and takes the necessary time you are needing and provides answers
Nov 1, 2024
Was there anything that you feel was outstanding?
Everyone was kind, polite, informative and thorough.
Oct 30, 2024
Was there anything that you feel was outstanding?
Emily was very focused and courteous.
Oct 26, 2024
Was there anything that you feel was outstanding?
The team in this office are always welcoming, courteous and professional.
Oct 21, 2024
Was there anything that you feel was outstanding?
[Shannon] is always exceptionally friendly, considerate, and informative. She welcomes questions and responds clearly and thoroughly. She is a delight to deal with!
Oct 8, 2024
Was there anything that you feel was outstanding?
Ms. Lemp made me feel at ease and listened to me. She explained everything well. Everyone was friendly and helpful.
Oct 5, 2024
Was there anything that you feel was outstanding?
All the staff were very nice and friendly and helpful.
Jul 9, 2024
Was there anything that you feel was outstanding?
Shannon Leno - she is amazing. I got in on same day i called, she really spent time and explained everything and we decided on a plan of action together. Staff also extremely friendly and helpful. An office like this is a hard to find and i am so glad i did!
Jun 29, 2024
Was there anything that you feel was outstanding?
The whole staff gave me excellent service.
Jun 27, 2024
Was there anything that you feel was outstanding?
The NP was amazing. She explained everything thoroughly, kept checking with me to make sure I had no questions, was very enjoyable to talk with, had excellent knowledge, and was on target with referrals for further testing.
Jun 24, 2024
Was there anything that you feel was outstanding?
Entire staff was courteous, timely and exhibited concern for me as a person. I’m very pleased
Jun 24, 2024
Was there anything that you feel was outstanding?
Shannon Lemp is both very professional and personable.