The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 12, 2024
Shannon is really an exceptionally kind person, good at what she does. She's going places, so she should be encouraged to stay with BJC for her career.
Dec 8, 2024
Both the medical assistant and Shannon Lemp were friendly and courteous. Shannon spent time with me, was thorough, and gave me good instructions on what to do. She also told me to let her know if I did not get better in a few days. I felt well taken care of by Shannon.
Nov 30, 2024
Ms. Lemp was prompt, efficient, affirming, good at active listening and engaging with me, supportive, knowledgeable, and kind.
Nov 29, 2024
The staff was very nice and very friendly. I felt comfortable there very comfortable. The NP is also wonderful and very knowledgeable.
Nov 24, 2024
Took time to review medication
Nov 22, 2024
listened to all my questions
Nov 20, 2024
Everyone is professional but at the same time they are very personable.
Nov 18, 2024
Every thing was excellent.
Nov 16, 2024
Shannon was personable, professional, and caring! Highly recommend.
Nov 15, 2024
Shannon Lemp was excellent.
Nov 13, 2024
Great Experience!
Nov 1, 2024
Emilee and her MA were great! Listens and takes the necessary time you are needing and provides answers
Nov 1, 2024
Everyone was kind, polite, informative and thorough.
Oct 30, 2024
Emily was very focused and courteous.
Oct 26, 2024
The team in this office are always welcoming, courteous and professional.
Oct 21, 2024
[Shannon] is always exceptionally friendly, considerate, and informative. She welcomes questions and responds clearly and thoroughly. She is a delight to deal with!
Oct 8, 2024
Ms. Lemp made me feel at ease and listened to me. She explained everything well. Everyone was friendly and helpful.
Oct 5, 2024
All the staff were very nice and friendly and helpful.
Jul 9, 2024
Shannon Leno - she is amazing. I got in on same day i called, she really spent time and explained everything and we decided on a plan of action together. Staff also extremely friendly and helpful. An office like this is a hard to find and i am so glad i did!
Jun 29, 2024
The whole staff gave me excellent service.
Jun 27, 2024
The NP was amazing. She explained everything thoroughly, kept checking with me to make sure I had no questions, was very enjoyable to talk with, had excellent knowledge, and was on target with referrals for further testing.
Jun 24, 2024
Entire staff was courteous, timely and exhibited concern for me as a person. I’m very pleased
Jun 24, 2024
Shannon Lemp is both very professional and personable.
Jun 7, 2024
Everything was excellent
Jun 1, 2024
The provider I saw was great. She address not only my health care concerns but my concerns of lack of communication and appointment available from the office
May 26, 2024
Ms Lemp was interested in helping me with a medical problem that I am seeing a specialist about.
Apr 13, 2024
This NP went out of her way to listen carefully to me, validate me, make great med changes. She spent way more time than she probably had me scheduled for but she saw I needed help and was so caring, empathetic and knowledgeable about my condition. I left there feeling so hopeful for better health! Thank You!
Apr 5, 2024
Excellent care
Mar 22, 2024
Shannon was wonderful. I felt she was really interested in helping me.
Mar 8, 2024
The fnp and her student were attentive, courteous, answered our question, invited us to contact her virtually and helped us with referrals to other providers. She also quickly called in a script the same day. All in all, we were very pleased and are glad we are with the bjc system.
Mar 7, 2024
Everyone is friendly and they really do a good job
Feb 28, 2024
Received excellent care. Provider took her time and listened well.
Feb 20, 2024
Dr. Lemp & all desk secretaries, nurses etc were OUTSTANDING AAA+++
Feb 16, 2024
This was my first visit with Emily and I am very impressed with her professionalism and thoroughness. She is a delightful person with a very welcoming personality. I have nothing but good things to say about my visit.
Feb 13, 2024
The nurse, Shannon Lemp, and the nurses in the lab were all very cheerful. Had a very good exprrience!
Feb 10, 2024
Gave good explanation about a medication renewal strategy following a change in home delivery pharmacy by my insurance company.
Feb 10, 2024
I adore Emilie! She is high energy and also compassionate. I find her easy to talk to and relatable.
Feb 10, 2024
While I felt that everyone I encountered was friendly and attentive, Shannon was(and always is) outstanding.
Feb 8, 2024
Shannon E. Lemp as well as the nurse assisting during my visit were both outstanding in their person and professional interactions.
Feb 7, 2024
Everyone that I interacted was friendly and helpful. The appointment didn’t feel rushed, which I appreciated.
Jan 31, 2024
No waiting. Excellent visit.
Jan 31, 2024
It seems like everyone is very dedicated to creating a warm, caring environment
Jan 30, 2024
Emily is outstanding. Trust her to take good care of my needs