Methodist Legacy ER & Urgent Care - Prosper
Emergency Medicine, Urgent Care
211 W Frontier Pkwy
Prosper, TX 75078 Directions
eruc.methodisthealthsystem.org
4.7 out of 5
9,658 verified ratings
9,658 Ratings, 2,918 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Methodist Legacy ER & Urgent Care - Prosper for fast, compassionate, and professional care. Staff (nurses, NPs, PAs, doctors, registration) are repeatedly described as friendly, knowledgeable, and calming—especially with children and anxious patients. Many note efficient processes, short wait times, thorough explanations, onsite testing (x‑ray, lab, CT), and successful urgent interventions including surgery referrals. Repeated recommendations and loyalty signal high trust and satisfaction.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 12, 2026
The staff helped and answered everything regarding why I came in. They were all friendly, caring and helped me feel at ease
I would recommend Methodist Legacy ER & UC to anyone who needs to be seen by Medical Professionals.
Jul 11, 2026
Excellent care
Jul 11, 2026
Lauren was very efficient and compassionate
Dr Lewis was thorough and very supportive.
They took the time to assist me as needed
They were so quick to pull me back, I didn't even have time to sit down.
Jul 10, 2026
Always quick and efficient. ??
Jul 9, 2026
Very concerned and knowledgeable.
Very concerned and experienced with symptoms
Didn't require
Ready and Clean very concerned
I'm very happy with my care
Jul 9, 2026
Nurses' were very professional
All staff kept me informed at all times
Attention to my condition was very timely
Personnel was very kind
Jul 7, 2026
This location has the friendliest nurses and staff I have ever come across
Jul 7, 2026
Everyone explained what they would be doing and why they were doing it. All the instructions explained what was going on and why I needed the treatment. I was happy with the treatment plan.
Jul 7, 2026
Dr Daniel Tauber was so knowledgeable and truly cares about people's health and well being. I would highly recommend your facility and Dr Tauber to anyone who wants honest and sound treatment and care. Hard to find these days.
Jul 6, 2026
It was by far one of the best experiences I had concerning my care. I would recommend anyone to seek care there
Jul 4, 2026
VERY SATISFIED WITH THE VISIT
Jul 4, 2026
Doctor G was so nice and whole team made everything so easy
Jul 3, 2026
I will go back. No complaints
Jul 1, 2026
There was only one block of time where we were concerned about not being checked on. While my daughter was waiting for the area to numb up that was going to be stitched we were told it would be ~20 minutes. 30 minutes passed with nobody coming in to check on her before I peeked out to check with the staff.
The NP was very personable and did a great job placing my daughter's stitches.
Jul 1, 2026
Our ER and hospital of choice. Consistently excellent.
Jun 30, 2026
Pleasant, professional, knowledgeable staff.
Not stressful environment
Jun 29, 2026
Explained what they were going to do and why.
Jun 26, 2026
The young lady at the front desk (registration) was training another worker and she was very professional and knowledgeable which is helpful as my case is a workers comp case.
Jun 26, 2026
Staff was great. Got me right in and out.
Jun 25, 2026
The prompt care received. The same care as an emergency room at a hospital. Probably better. Staff was helpful and friendly .doctor was thorough and helpful. It was a good experience.
Jun 25, 2026
Folks were awesome
Jun 25, 2026
As always, service is great
Jun 25, 2026
Excellent service and care from staff with an accurate diagnosis. Was prescribed medication to help with symptoms.
Jun 24, 2026
Addy was very nice.
Jun 24, 2026
We all love Legacy ER. They are always right on and have the best people working there.
Jun 24, 2026
excellent service
Jun 24, 2026
It was fast easy and friendly visit.
Jun 23, 2026
Nurse Rick and PA Suzie are exceptional!
Jun 23, 2026
I received outstanding care overall. The wait time was minimal and the entire staff was very professional.
Jun 22, 2026
Staff was very friendly and professional.
Jun 21, 2026
All was great
Jun 21, 2026
Excellent all the way around!
Jun 21, 2026
Everyone friendly & efficient. Trusted their care.
Jun 21, 2026
Everyone was very kind, knowledgeable, and interested in my care.
Jun 20, 2026
Good efficient experience and got the treatment I needed until I could see my ENT specialist
Jun 19, 2026
Everything was done quickly and effectively. The staff was super friendly.
Jun 19, 2026
THE STAFF HERE WAS VERY HELPFUL AND EFFICIENT. THEY LISTENED AND FOLLOWED UP BY PHONE WITH TEST RESULTS.
Jun 19, 2026
He saved me from surgery! Thank you. All the staff was wonderful.
Jun 19, 2026
Great first visit!
Jun 18, 2026
While all facets of my visit was stellar, I was astonished to have this level of care and no wait time. Legacy ER rocks!! Thanks so much.
Jun 17, 2026
Dr. Williams was very knowledgeable and great with kids!
Jun 16, 2026
The entire staff was very friendly and accommodating for my medical care.
Jun 15, 2026
I have been there several times over 3 years. Each visit has been with quality and care. It
Jun 15, 2026
The staff from the check in process, thru the entire process to the end were friendly and knowledgeable and may me feel comfortable while there.
Jun 15, 2026
Had to wait quite a while for doctor to discharge me.
Jun 15, 2026
Staff and attending nurses and Doctor met my needs and addressed what they were going to do ti take care of my problem
Jun 14, 2026
Excellent and thorough care, just took SO long
Jun 14, 2026
Prompt and care for the patient
Jun 14, 2026
Always a great medical experience, this Doc was fabulous!
Jun 14, 2026
This place is so clean and efficient.