Methodist Legacy ER & Urgent Care - Prosper
Emergency Medicine, Urgent Care
211 W Frontier Pkwy
Prosper, TX 75078 Directions
eruc.methodisthealthsystem.org
4.7 out of 5
9,447 verified ratings
9,447 Ratings, 2,966 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Methodist Legacy ER & Urgent Care - Prosper for fast, compassionate, and professional care. Staff (nurses, NPs, PAs, doctors, registration) are repeatedly described as friendly, knowledgeable, and calming—especially with children and anxious patients. Many note efficient processes, short wait times, thorough explanations, onsite testing (x‑ray, lab, CT), and successful urgent interventions including surgery referrals. Repeated recommendations and loyalty signal high trust and satisfaction.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Sep 7, 2026
Wry well run operation
Sep 6, 2026
My case was pretty clear cut, but staff was very helpful and confirmed eye needed antibiotics.
Sep 6, 2026
X-Ray Tech was great !
Sep 5, 2026
Everything went great. Everyone was so nice caring to my son.
Sep 3, 2026
All was great
Sep 3, 2026
I love this place. The speed of service, the cleanliness, the staffs. I will go there over and over again
Sep 3, 2026
The female doctor was very accomodating and everyone was so nice to me :)
Sep 2, 2026
I was well cared for & every part of the process had kind, caring people and very knowledgeable.
Sep 2, 2026
Everyone was nice and the process was quick & fast.
Sep 2, 2026
Wonderful experience and very quick! Doctors and staff knowledgeable and compassionate.
Sep 1, 2026
The doctor explained things in a way I understood without seeming to talk down like some doctors do. Wish he was in private practice.
Aug 31, 2026
It was easy, fast and personally attentive
Aug 31, 2026
Excellent visit. Everyone was very helpful and professional.
Aug 31, 2026
My needs were taken care of.
Aug 31, 2026
Very professional!
Aug 30, 2026
The staff were very helpful and caring. They made sure that my teenage daughter was as comfortable as possible during an unpleasant medical procedure. They showed great care and compassion and took care is her quickly and professionally.
Aug 29, 2026
Very friendly and outgoing
Aug 29, 2026
I do not think the final intake registration and payment should happen in the room when patient is in pain, throwing up and waiting to be treated.
Aug 28, 2026
Susie was excellent. She answered my questions, was professional, and listened to my concerns.
Everyone was there to help. What a great staff!
Everything seemed clean, and the staff seemed focused on protocols for safety.
Aug 28, 2026
Clean, quick in and out and nice people.
Aug 27, 2026
We loved Legacy Urgent care. Our family is hoping your company joining them will be as wonderful as they were.
My treatment yesterday was very nice everyone was great and very respectful.
Aug 26, 2026
The process and treatment was pretty quick from check in to check out.
Aug 26, 2026
The staff was so sweet. I brought my 2 year old in for a bloody lip and everyone who helped us was very gracious and caring. They made both of us feel cared for and comfortable. Thank you to the staff who saw us.
Aug 24, 2026
Efficient service, staff caring and helpful.
Aug 23, 2026
Great experience
Aug 23, 2026
Doctor was excellent, was able to trust him
and talk about my situation.
Aug 21, 2026
I had to go in in my birthday.. these team there that Saturday were rockstars. Had me in and out with absolutely no wait time. Incredibly friendly and knowledgeable. Had me back. Enjoying my birthday pain free so fast. I fully expected to lose hours of my day. Thank you guys for everything.
Aug 21, 2026
All very professional. They worked well together to insure the doctor received good results in order to make a diagnosis.
All very professional.
Excellent admission. Zero wait time.
Aug 19, 2026
Everybody from the front desk through administration were very professional, kind, and considerate
Aug 19, 2026
Im not sure if it was a nurse or doctor who administered help for me, but she did a very nice job and i am much better.
Aug 18, 2026
smooth easy process every time.
Aug 6, 2026
The blonde nurse was amazing. So kind and attentive to details.
Aug 3, 2026
I was treated by a Nurse Practitioner and she made the right diagnosis and prescribed the appropriate medication after an in clinic urina,y sis. Subsequent results came in from the culture and i was p,eased to prescribed the perfect type of antibiotic. I have been to this facility several times before it became part of the Methodist Health system
Jul 31, 2026
Extremely efficient, knowledgeable, friendly and clean.
Jul 27, 2026
A great experience overall. Dr. Woody communicated very well.
Jul 23, 2026
A+ on every area I check. They were outstanding.
Jul 12, 2026
The staff helped and answered everything regarding why I came in. They were all friendly, caring and helped me feel at ease
I would recommend Methodist Legacy ER & UC to anyone who needs to be seen by Medical Professionals.
Jul 11, 2026
Excellent care
Jul 11, 2026
Lauren was very efficient and compassionate
Dr Lewis was thorough and very supportive.
They took the time to assist me as needed
They were so quick to pull me back, I didn't even have time to sit down.
Jul 10, 2026
Always quick and efficient. ??
Jul 9, 2026
Very concerned and knowledgeable.
Very concerned and experienced with symptoms
Didn't require
Ready and Clean very concerned
I'm very happy with my care
Jul 9, 2026
Nurses' were very professional
All staff kept me informed at all times
Attention to my condition was very timely
Personnel was very kind
Jul 7, 2026
This location has the friendliest nurses and staff I have ever come across
Jul 7, 2026
Everyone explained what they would be doing and why they were doing it. All the instructions explained what was going on and why I needed the treatment. I was happy with the treatment plan.
Jul 7, 2026
Dr Daniel Tauber was so knowledgeable and truly cares about people's health and well being. I would highly recommend your facility and Dr Tauber to anyone who wants honest and sound treatment and care. Hard to find these days.
Jul 6, 2026
It was by far one of the best experiences I had concerning my care. I would recommend anyone to seek care there
Jul 4, 2026
VERY SATISFIED WITH THE VISIT
Jul 4, 2026
Doctor G was so nice and whole team made everything so easy
Jul 3, 2026
I will go back. No complaints
Jul 1, 2026
There was only one block of time where we were concerned about not being checked on. While my daughter was waiting for the area to numb up that was going to be stitched we were told it would be ~20 minutes. 30 minutes passed with nobody coming in to check on her before I peeked out to check with the staff.
The NP was very personable and did a great job placing my daughter's stitches.