Legacy ER & Urgent Care - North Richland Hills

8950 North Tarrant Parkway

N. Richland Hills, TX 76182 Directions

(817) 281-7277

www.legacyer.com

4.8 out of 5

7,494 verified ratings

7,494 Ratings, 581 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 22, 2025
All good.

Mar 17, 2025
So far I have no complaints.

Mar 16, 2025
Dr. Mayer, Nurse Hailey, and Daniel were absolutely amazing! I've never felt so at ease with a medical team. They were warm, welcoming, and truly listened to me, making the entire experience exceptional. The girl at the front desk could've done better though ? didn't seem too friendly or understanding.

Mar 15, 2025
You all do an excellent job in every area

Mar 15, 2025
Excellent service,. Never disappointed!

Mar 15, 2025
Super

Mar 14, 2025
We were very pleased with our care

Mar 13, 2025
No just a great clinic

Mar 13, 2025
The BEST urgent care experience I've ever had in my entire life! I work in the pharmacy at Walgreens and alot of our customers bring their prescriptions to us from Legacy so I figured this place must be good and I'm so glad I was right! Thanks to the entire team!!

Mar 13, 2025
Very good care

Mar 13, 2025
My symptoms have worsened 5x since recovering care.

Mar 12, 2025
The nurse tech and I the another nurse they were dope. Love their energy I wasn't focused on how I felt when I first pulled up. An the doc was chill sweet very helpful. Another patient was a annoyed but she didn't have any patience. The staff got me fixed up quick and easy.

Mar 12, 2025
Thank You Dr Prickett and your staff

Mar 12, 2025
Great service!!

Mar 12, 2025
Overall a great experience, quick, easy and comfortable

Mar 11, 2025
I constantly had to ask for things I needed instead of being checked on. And whenever I asked, I was met with eye rolls.

Mar 11, 2025
great service

Mar 11, 2025
Marcus was my saving grace when I came in because I was incredibly anxious. He calmed my nerves, distracted me, made me laugh, and had great bedside manner. Kelly was also incredibly kind and understanding. Awesome staff!

Mar 10, 2025
Came in needing forehead stitches. Had two opportunities, both the front desk and tech and nurse taking my vitals to let me know about the ER billing vs urgent care billing. Had they told me before they had me back laying down in a room i would have left. Felt very coerced. Always had a great experience in the past, but this has very much changed my perception.

Mar 10, 2025
I've never been disappointed!

Mar 10, 2025
Thank you for working quickly and being able to escalate UC to EC!

Mar 10, 2025
All the staff was amazing!! Will definitely return if needed.

Mar 10, 2025
Felt like cattle pushed through. Nurse / attendee giving check out orders got ahead of physician. Gave wrong Rx than what was discussed. Took 3x's to correct. Didn't feel heard. Was frustrating experience. Love the convenience and providers are very good overall. Dt he asking patient if want tests up front is odd. Do what dr recommends. Again obvious process to save time and just bill more. The upfront $150 is new and stinks too.

Mar 9, 2025
Thank you all for your help!

Mar 9, 2025
Attention to and concern shown for th e patient.

Mar 9, 2025
Wonderful experience as always!

Mar 9, 2025
The care was excellent

Mar 8, 2025
Registration process was a little slow, and the nurse had to stick both arms before she was able to contact my vein.

Mar 8, 2025
I have been to this facility many times and have never been disappointed with the staff or the treatment.

Mar 7, 2025
Only disappointment was they did not say what pharmacy. So when I went to pick up it was not ready. Also I do not remember them taking my blood pressure. They could have but I don't remember..

Mar 7, 2025
Thank you all for providing excellent quality care and service.

Mar 7, 2025
Quickly diagnosed and set up a treatment plan for my sinus infection. I was in and in less than 45 minutes. Great services from all staff.

Mar 7, 2025
The nurse that brought in the medicine and shot was extremely rude! She said well are you going to take the medicine or not while I was worried about the shot. She didn't give me a moment to process as I wasn't feeling well at all. Bedside manner is critical in the medical profession and that girl has none. Very disappointing and we will probably go somewhere else next time.

Mar 6, 2025
Live the dual concept of urgent care and ER.

Mar 6, 2025
Stylar and Kelly were the best. They were kind and gentle with me.

Mar 6, 2025
This is my go-to location.

Mar 6, 2025
Doc explained everything and helped me calm down.

Mar 6, 2025
He was a very good calm and patient person with my daughter. We need more doctors like him.

Mar 5, 2025
Super friendly and knowledgeable staff. Everyone I dealt with us courteous , knowledgeable and understanding. Highly recommend.

Mar 5, 2025
Honestly very pleasant experience. Quick turnaround and very friendly staff

Mar 5, 2025
Everyone was kind, efficient, and got me taken care of in a short amount of time. It was refreshing to get in and out versus being at the doctor all day.

Mar 5, 2025
From check in to check out - our care was efficient, friendly, and thorough. Great experience every time .

Mar 5, 2025
Excellent service

Mar 3, 2025
Not my first visit and EVERY time me or a family member have been here, we've been greeted warmly by ALL the staff. The medical team, ALL of them from techs to nurses to doctors, all have treated us with kindness and great competency during visit. The time from walk in to walk out always impresses me too. All of this is why continue to choose you when we need urgent care. Thank you!!

Mar 3, 2025
Come here often and always treated quickly and well

Mar 2, 2025
Great experience... In and out fast with exactly the treatment i needed.

Mar 2, 2025
Skyler lynch was the best . A total professional, listened, explained she was the best I had. Josh was awesome as well as X-ray guy and Kyle tech

Mar 2, 2025
My visit was very pleasant. I typically hate going to see to the doctor but I really enjoyed my visit from the time I walked in to the time I left everyone was very helpful and the doctor was also very kind and helpful. She gave great recommendations and she actually seemed like she genuinely cared about her patients.

Mar 2, 2025
Wait time was short and fast. Doctor was very friendly and answered all my questions.

Mar 1, 2025
Come on this place is amazing just look at the reviews unbelievable!