Methodist Legacy ER & Urgent Care - North Richland Hills
8950 North Tarrant Parkway
N. Richland Hills, TX 76182 Directions
eruc.methodisthealthsystem.org
4.8 out of 5
6,510 verified ratings
6,510 Ratings, 2,153 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients overwhelmingly praise Methodist Legacy ER & Urgent Care - North Richland Hills for fast, efficient, and compassionate care. The team—front desk, nurses, clinicians, and techs—is repeatedly described as friendly, professional, and knowledgeable. Many mention accurate diagnoses, clear communication, and thorough discharge instructions (including for cardiac/pericarditis and burns). Clean, comfortable facility and pediatric rapport were noted. A few patients reported not seeing a physician or desired a specific exam referral to a specialist.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Sep 7, 2026
Wry well run operation
Sep 6, 2026
My case was pretty clear cut, but staff was very helpful and confirmed eye needed antibiotics.
Sep 6, 2026
X-Ray Tech was great !
Sep 5, 2026
Everything went great. Everyone was so nice caring to my son.
Sep 4, 2026
Amazing staff. Very sensitive to my feelings. Extremely responsive to my needs
No radiology needed
Excellent care
Sep 4, 2026
The nurses at this facility are outstanding.
Excellent care from the doctor.
No radiology. Just blood work
I was seen immediately
Sep 3, 2026
All was great
Sep 3, 2026
I love this place. The speed of service, the cleanliness, the staffs. I will go there over and over again
Sep 3, 2026
The female doctor was very accomodating and everyone was so nice to me :)
Sep 2, 2026
Wonderful experience and very quick! Doctors and staff knowledgeable and compassionate.
Sep 1, 2026
Our family has relied on the doctors and nurses at Legacy over the years and we always feel like we’re being well taken care of
Sep 1, 2026
Other than my illness, overall great experience.
Aug 31, 2026
Very friendly and professional with great timely service.
Aug 30, 2026
The staff were very helpful and caring. They made sure that my teenage daughter was as comfortable as possible during an unpleasant medical procedure. They showed great care and compassion and took care is her quickly and professionally.
Aug 30, 2026
Dr Jackson is the best with exceptional bedside manner
Aug 30, 2026
Our visit went smoothly. The wait was short. Nurse was very friendly.
Aug 30, 2026
Everyone was just great!!
Aug 29, 2026
The whole process from checking in to checking out, was great. This facility is very clean AND the doctors and staff were so nice and kind. Yes, I will be back to this facility.
Aug 28, 2026
Susie was excellent. She answered my questions, was professional, and listened to my concerns.
Everyone was there to help. What a great staff!
Everything seemed clean, and the staff seemed focused on protocols for safety.
Aug 28, 2026
Dr.listens patiently,when patient describes their symptoms.
Aug 28, 2026
I was able to be evaluated and tested within a very short time of both deciding to be seen and from the time I walked in the front door. The staff handled their responsibilities professionally and with care.
Aug 27, 2026
We loved Legacy Urgent care. Our family is hoping your company joining them will be as wonderful as they were.
My treatment yesterday was very nice everyone was great and very respectful.
Aug 26, 2026
The staff was so sweet. I brought my 2 year old in for a bloody lip and everyone who helped us was very gracious and caring. They made both of us feel cared for and comfortable. Thank you to the staff who saw us.
Aug 26, 2026
Everyone was extremely nice and professional!
Aug 26, 2026
Great service
Aug 26, 2026
Such a kind group of people. I have always gone to Baylor Grapevine. This will now be our first choice. Humility, Kindness, and Care goes along way.
Aug 24, 2026
Everyone was so nice and helped me alot.
Aug 21, 2026
I had to go in in my birthday.. these team there that Saturday were rockstars. Had me in and out with absolutely no wait time. Incredibly friendly and knowledgeable. Had me back. Enjoying my birthday pain free so fast. I fully expected to lose hours of my day. Thank you guys for everything.
Aug 21, 2026
Alisha was EXCELLENT- kept my daughter & I informed as to what was going on with me & what to expect
Very courteous & informative & reassuring
Xray done promptly
Daughter always informed
All staff listened
A fair amount of time
Excellent facility & staff
Could not have been better
Aug 21, 2026
Excellent nurse service
The receptionist did not have the best attitude
I was delighted with the service of nurses and the doctor .en espercial with a girl who speaks my language thank you
Aug 19, 2026
Everybody from the front desk through administration were very professional, kind, and considerate
Aug 19, 2026
My kid treatment was done grea.
Aug 19, 2026
Im not sure if it was a nurse or doctor who administered help for me, but she did a very nice job and i am much better.
Aug 18, 2026
Knee and toe issues- 2 visits in 1 weekp
Aug 18, 2026
All Staff and Dr's were very professional and handled our visit with great customer service and clarity.
Aug 18, 2026
Staff is always friendly and knowledgeable.
Aug 6, 2026
The blonde nurse was amazing. So kind and attentive to details.
Aug 3, 2026
I was treated by a Nurse Practitioner and she made the right diagnosis and prescribed the appropriate medication after an in clinic urina,y sis. Subsequent results came in from the culture and i was p,eased to prescribed the perfect type of antibiotic. I have been to this facility several times before it became part of the Methodist Health system
Jul 31, 2026
Extremely efficient, knowledgeable, friendly and clean.
Jul 29, 2026
Great care
Jul 27, 2026
A great experience overall. Dr. Woody communicated very well.
Jul 23, 2026
A+ on every area I check. They were outstanding.
Jul 19, 2026
Awesome
Jul 13, 2026
The nurse practitioner was excellant as well as the rest of staff. I'm so glad I went in as I was headed for trouble otherwise. They make it very easy when yoy are feeling horrible.
Jul 13, 2026
Everyone was kind and took time to listen to us. And it was so fast!
Jul 10, 2026
Friendly caring front desk
Jul 10, 2026
Was pleased that they had some of my records from Harris downtown. I was there twice before it when it quit taking Medicare. Plan to use again if needed.
Jul 10, 2026
Everything from start to finish was excellent, quick intake, diagnosis, treatment, and care all handled with professionalism and ease.
Jul 10, 2026
So impressed with the nursing staff. Very patient and careful to address any questions or concerns.
The nurse did a fantastic job doing a blood draw and IV injection. Especially with small veins and dehydration.
This Wednesday was unusually busy with more than usual number of patients.
Jul 8, 2026
My nurse was fabulous and took really good care of me. I made sure that I didn't want any controlled substances and she made sure that I did not have any.
He's a very kind doctor
I had to wait a long time for the results of the x-ray to come back, but the tech was amazing. Very kind.
We did have an issue that my FSA card was charged, but you could not see it on your end so now I'll have to figure out how to take care of that