Legacy ER & Urgent Care - North Richland Hills
8950 North Tarrant Parkway
N. Richland Hills, TX 76182 Directions
4.8 out of 5
7,873 verified ratings
7,873 Ratings, 1,505 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Legacy ER & Urgent Care - North Richland Hills is consistently praised for its fast, efficient, and well-organized care process. Patients appreciate the kind, compassionate, and knowledgeable staff, including doctors, nurses, and PAs, who provide thorough communication and effective treatment. Many highlight the seamless experience and empathy shown during stressful times. While most feedback is highly positive, a few noted concerns include occasional cold exam rooms and a desire for slightly more thorough questioning. Overall, the group is recognized as a reliable and caring urgent care provider.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Nov 23, 2025
I'm sure a slow Saturday morning helped with the quick check in time, but the staff was efficient, friendly, knowledgeable & took time to answer questions & get things right for me. Exceeded my expectations.
Nov 23, 2025
You’ve been consistently clean, quick, effective, and excellent.
Nov 22, 2025
The whole process was efficient and easy. Everyone was friendly and communicated well.
Nov 22, 2025
Customer service, nurse, techs. Everything
Nov 22, 2025
Everyone are very friendly and helpful.
Nov 22, 2025
Everyone is super friendly and I feel like they don’t just treat you like a number. They actually do try and give you the best care possible
Nov 22, 2025
Dr. Fagner is an awesome doctor and has always provided excellent care!
Nov 21, 2025
Very fast service. They actually prescribed medication, most urgent care places just take your co-pay and tell you to go to the ER. I had an excellent doctor who handles my allergic reaction.
Nov 21, 2025
Treatment was exceptional from registration to discharge. I was impressed with the office and clinical staff - most especially the doctor and nurse assigned to me. The facility is clean and their operation is efficient. I highly recommend!
Nov 21, 2025
We’ve been here so many times for so many injuries and always treated with respect and care, including this time.
Nov 21, 2025
Everyone was so incredibly nice! Hated the reasons for having to come, but from the initial contact to the final one, everyone was great!
Nov 21, 2025
Fast, friendly and took care of the situation
Nov 21, 2025
I felt the treatment was good, fast and painless! Explanations and recommendations were understandable.
Nov 20, 2025
The nurse who came to the room was less than friendly which is something we have never encountered at Legacy.
Nov 20, 2025
Quick and professional
Nov 20, 2025
Your staff is compassionate. Friendly and works together well. Better than my regular doctors office.
Nov 20, 2025
Amazing and quick service. Our son had a big cut on his arm and they were able to get him in quickly. All the staff was super friendly.
Nov 20, 2025
The whole experience was good.
Nov 19, 2025
Great staff and excellent customer service.
Nov 19, 2025
The facility was really clean too! Everyone that worked that day was so kind and I could tell they worked at a team
Nov 19, 2025
The staff were so great. I was worried coming in on how well I’d be treated and the team exceeded my expectations.
Nov 19, 2025
I’ve always had great experiences and help when I come here. The nurses and doctors are always so friendly and supportive. This is the first place I want to go when I need the care!
Nov 19, 2025
Everyone was professional and helpful
Nov 19, 2025
I am incredibly impressed with swift care I received when I visited. I felt very taken care of.
Nov 19, 2025
I have always had a great experience in care.
Nov 19, 2025
While we didn't get to see the Doctor, RN Tamaken was great either the questions she asked, our concerns that were addressed. We didn't feel rushed either. Appreciate her attention.
Nov 18, 2025
My husband and I always utilize the services of Legacy ER for our after hours or emergency care. We have always received courteous service by the front desk, and a high quality of care by the medical staff. Drs. Are always ready to listen to and treat our presenting symptoms
Nov 18, 2025
Quick and very thorough service from beginning to end. Thank you
Nov 18, 2025
Everyone there is so helpful and so kind thank y’all so much for helping me yesterday and I would recommend you to family and friends have a wonderful Thanksgiving and Christmas and thanks again for y’all help and your kindness😊
Nov 18, 2025
I always receive excellent care at this Urgent Care Center. Staff is friendly and helpful.
Nov 18, 2025
Always quick and I feel like I'm getting quality care.
Nov 18, 2025
Dr R.Jhonson the only one helped me with my havy chest pain.
Nov 17, 2025
It was very quick even though it was starting to get busy with people checking in. I feel the entire process and being placed in a room, staff checking vitals, being placed in another room provider came in and the visit was over.
Nov 17, 2025
A great experience, staff very knowledgeable,friendly and professional
Nov 17, 2025
Always efficient professional caring service
Nov 17, 2025
the staff was awesome !!!!
Nov 17, 2025
It was my 1st time and it exceeded my expectations and checks all the boxes for an Urgent with people who Care.
Nov 16, 2025
Everyone was terrific. Very short waiting period. Excellent care.
Nov 16, 2025
Top-notch Service
Nov 16, 2025
I love this clinic
Nov 16, 2025
I am a return patient, and I was surprised at how efficient it is running now.
Nov 16, 2025
Explained everything well
Nov 16, 2025
Great doc and entire X-ray nurse lab
Nov 15, 2025
Excellent staff
Nov 15, 2025
Always a great experience
Nov 15, 2025
Great staff very well organized
Nov 15, 2025
Awesome. Easy and quicker than the ER.
Nov 14, 2025
was in and out with treatment in less than an hour.
Nov 14, 2025
All staff were great but Marcus was exceptional. He was so engaging with us and was an excellent representative of your company. We would definitely recommend.
Nov 14, 2025
I needed help and they were all great!