Legacy ER & Urgent Care - North Richland Hills
8950 North Tarrant Parkway
N. Richland Hills, TX 76182 Directions
4.8 out of 5
7,915 verified ratings
7,915 Ratings, 1398 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Legacy ER & Urgent Care - North Richland Hills is consistently praised for its fast, efficient, and well-organized care process. Patients appreciate the kind, compassionate, and knowledgeable staff, including doctors, nurses, and PAs, who provide thorough communication and effective treatment. Many highlight the seamless experience and empathy shown during stressful times. While most feedback is highly positive, a few noted concerns include occasional cold exam rooms and a desire for slightly more thorough questioning. Overall, the group is recognized as a reliable and caring urgent care provider.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 26, 2025
Excellent service
Oct 24, 2025
It was very smooth and dr and staff are really helpful
Oct 24, 2025
It's nice to know there's an urgent care/ER right by my house where I can get care right away. I've brought my daughter a couple of times and I just came myself for the first time. All 3 times I've been there the staff has been friendly, helpful, and fast.
Oct 24, 2025
From the minute I walked in; everything was excellent.
Oct 24, 2025
No nonsense. Very friendly. Thorough examination appropriate testing. Accurate diagnosis and appropriate treatment.
Oct 23, 2025
Legacy is ALWAYS fast and truly cares and makes you feel seen. As often as we use them, they have always helped the family and always check up on us after our visit to see how we are. Grateful for Legacy and highly recommend them especially if you need to be seen quick! Thanks, Legacy and all the staff, nurses and Doctors!
Oct 23, 2025
An all around good experience!
Oct 23, 2025
The staff was very friendly and helpful definitely appreciated in a time of need ! The process was extremely FAST and very communicative about my medication. Definitely recommend coming here
Oct 22, 2025
Everything, everybody was very professional and friendly. They made my visit comfortable under difficult circumstances.
Oct 22, 2025
Nothing could have been better.
Oct 22, 2025
Very good
Oct 22, 2025
From the moment I called, went in the front end staff and medical staff were on it! Took the time to explain, went above and beyond to ensure the description of my symptoms and concerns were addressed and met. 10/10
Oct 21, 2025
Comfortable walk-In experience. The meds the doctor gave me helped heal quickly.
Oct 21, 2025
I just appreciate how fast they cared for me
Oct 21, 2025
Always professional. NEVER have a long wait time.
Oct 20, 2025
Excellent communication, smooth process, friendly and supportive staff
Oct 20, 2025
The staff was just awesome all around. They are really friendly and got me in an out within about an hour. I did not expect that. The whole time I was in pain and wanted to get home, they did an awesome job making that happen. Troy the doctor was very direct and the X-ray tech was pretty cool also, let me look at the X-rays and explained some of the process. My family suggested this place and I can see why
Oct 20, 2025
Everything was great.
Oct 19, 2025
The X-ray disk machine was not working and I had to drive to prosper to pick up a disk
Oct 19, 2025
Fast in and out process; quick diagnosis and recommended resolution.
Oct 19, 2025
Everything was good
Oct 19, 2025
Great experience. I do have a really bad bruise from the shot after a week not sure why
Oct 17, 2025
The care I received was top notch. Everyone was kind, caring, intelligent, efficient. I received excellent care.
Oct 17, 2025
I had a culture done and I had to call twice to get the results. They were not sent to me and I think never would have been.
Oct 17, 2025
This is my second time in this facility, the first several years ago. The staff is always very efficient. The first time was on New Year's Eve and they were packed right in the middle of Covid. This time I was the only one in there. The service both times was excellent despite the situational differences. This speaks very highly of your facility. .
Oct 17, 2025
Dr. Richard Jackson and entire staff gave Fran excellent attention and treatment
Oct 16, 2025
Everyone was so kind and thoughtful
Oct 16, 2025
I got to see a real doctor. Not a PA.
I got tested, treatment, and medicine.
Oct 16, 2025
It’s the best. It’s so great. They do a tremendous job getting the problem solved. Staff and Dr are soooo fantastic. Great place. Took care of my problem. Wonderful place everyone efficient. Dr wonderful.
Oct 15, 2025
best urgent care we've experienced
Oct 15, 2025
Very good care and timeliness
Oct 15, 2025
Doctor was interested in listening to us.
Oct 14, 2025
Both Susan (NP) and Muhammad (RN) were great. They were professional, explained everything to both me and my daughter. Highly recommend and highly am thankful and happy that I went here instead of my FP. She couldn’t see me until Wednesday. I would have been in a lot of pain for that long. So I do appreciate Legacy ER.
Oct 14, 2025
I was pleasantly surprised based on past experiences of the cleanliness, professionalism, time (which may be attributed to the time arrived--very early) But if the morning experience is offered throughout the day I would continue to recommend to others and will return in the event I were to have another emergency. Thank you for your care!
Oct 14, 2025
Overall, the process for getting in there was easy, and the wait wasn't too long. Once in, though I did sit, there were staff always in and out doing things that were needed, between blood, IV, CT Scan, etc. Staff was extremely polite and nice overall.
Oct 14, 2025
Always a good experience at this location
Oct 14, 2025
Excellent staff excellent workers professionalism 100% from start to finish Very knowledgeable crew Patient, happy and efficient!
Oct 14, 2025
I always receive excellent care from entry to exit.
Oct 13, 2025
I have come a couple of times and ALWAYS get the BEST care! Everyone does an amazing job and they are so kind and their goal is to get well and taken care of!
Oct 13, 2025
Everyone was extremely nice an comforting in a no so ideal moment for me
Oct 13, 2025
Everyone was wonderful and made my son feel at ease.
Oct 13, 2025
I go to Legacy ER anytime I get sick. Easier than getting into my regular doctor. Legacy is always great. Easy registration, short wait, great people and professional service. This visit, Skylar was my doctor. She was great.
Oct 13, 2025
The process was seamless and well organized. I was attended to rapidly. The staff were so kind, had empathy and truly listened! I felt blessed when I left Legacy ER & Urgent Care!!!
Oct 13, 2025
Very thankful for all the staff at Legacy ER. Terrifying day for a mama with a little baby. Everyone was so kind, explained what would happen and helped to coordinate my baby’s care and transfer to Cook’s.
Oct 13, 2025
The Legacy ER and Urgent Care in North Richland Hills is our family's go to when we are not able to get in with our primary dr's. We always receive excellent care in an extremely timely manner. I have recommended this location to several others within our family and community.
Oct 13, 2025
Always pleased with Legacy staff.
Oct 12, 2025
I was treated by Skylar. She listened well and provide clear instructions for treatment.
Oct 12, 2025
gave me predestine . It send my blood sugar over 400 for 2 days
Oct 12, 2025
Had no complaints what so ever.
Everyone is very caring and helpful !!
Oct 12, 2025
I always know that I will receive exceptional care. We are repeat customers and routinely recommend Legacy to anyone needing acute or ambulatory care.