Legacy ER & Urgent Care - North Richland Hills

8950 North Tarrant Parkway

N. Richland Hills, TX 76182 Directions

(817) 281-7277

www.legacyer.com

4.8 out of 5

7,748 verified ratings

7,748 Ratings, 1,584 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Legacy ER & Urgent Care - North Richland Hills is consistently praised for its fast, efficient, and well-organized care process. Patients appreciate the kind, compassionate, and knowledgeable staff, including doctors, nurses, and PAs, who provide thorough communication and effective treatment. Many highlight the seamless experience and empathy shown during stressful times. While most feedback is highly positive, a few noted concerns include occasional cold exam rooms and a desire for slightly more thorough questioning. Overall, the group is recognized as a reliable and caring urgent care provider.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Dec 15, 2025
Yall are awesome

Dec 14, 2025
I needed to start an anabiotic and so the doctor gave me my first dose while I was there. I’ve never had a doctor do that before.

Dec 14, 2025
Everyone was very helpful, kind, and professional. Thank you! Our family's favorite urgent care!

Dec 14, 2025
Always excellent service!

Dec 14, 2025
Swif and professional

Dec 14, 2025
Very easy process all the way through. Staff made me feel cared for and were happy to help.

Dec 14, 2025
We always trust Legacy Urgent care for our emergency sickness and needs. Thank you so much.

Dec 14, 2025
Great service

Dec 14, 2025
Everything from the check-in to the nurse, pa, check out was professional, compassionate understood I did not feel good at all and was quick to get me seen and on my way.

Dec 14, 2025
Fast friendly service. My family uses this facility often and always treated extremely well.

Dec 13, 2025
The entire staff was friendly and genuinely seemed to care.

Dec 13, 2025
thanks for all you do

Dec 12, 2025
Legacy provides quick, efficient, professional, compassionate, and thorough treatment.

Dec 12, 2025
I was in and out in probably 90 min and was provided antibiotics for my ailments. The staff were all incredibly helpful and nice from check in to check out.

Dec 12, 2025
easy to get an appointment for a sick child. time in office was short and we were able to get treatment to help her feel better

Dec 12, 2025
Dr. Collier and the nurse went above and beyond to treat my son while in their care. They both were informative and tried to call an ENT Dr so my son could get more help.

Dec 11, 2025
Seriously pleased!

Dec 11, 2025
Great ER teach and PA. Front desk folks were very professionally polite

Dec 10, 2025
Everyone was great

Dec 10, 2025
Did a good job getting waxed out of my ear

Dec 9, 2025
Great staff and very professional

Dec 9, 2025
The team in incredible from check in to check out. Legacy is the only place I go for health care due to the historical approach to solving my semi annual bronchitis and sinus infection.

Dec 9, 2025
Love this Legacy urgent care. Desk check in is fast and easy. Nurse for check was great, listened and was friendly. Loved the doctor in duty- she was great. Checkout process was great as well.

Dec 9, 2025
I have been to this location for several years. Never had a negative experience. Best doctors, best staff, great medical place.

Dec 9, 2025
Kind doctors and nurse, talk to both parents and kids

Dec 9, 2025
They went above and beyond.

Dec 9, 2025
This Legacy has ALWAYS been fabulous!!!

Dec 8, 2025
Love this legacy location. Staff is very professional and quick. No long wait for urgent care.

Dec 8, 2025
had excellent care from all, and felt both expertise and friendly from all

Dec 8, 2025
Very professional and caring

Dec 7, 2025
Felt my needs were met in professional manner.

Dec 6, 2025
Always quick, clean and effective treatment with a friendly, professional staff.

Dec 6, 2025
We always rely on Legacy ER-great care. Knowledgeable and friendly staff

Dec 6, 2025
Came in with a distressing first time problem and Dr. Prichard was right on target with treatment. I'm already starting to feel better.

Dec 6, 2025
Just as always you get fast helpful thorough assistance with your health issue. And everyone is helpful and friendly.

Dec 6, 2025
They were outstanding and professional and every time my wife has came.

Dec 6, 2025
Really liked the physician. He was friendly and caring.

Dec 6, 2025
First time to an ER, check in was simple and wait time was quick

Dec 5, 2025
Having just gone to CVS MinuteClinic the week before, the experience was night and day different. I was able to get in and out in half the time and the medical staff provided better treatment in my opinion.

Dec 5, 2025
I always have a pleasant experience here despite visiting for health concerns. Dr Ben Covington was so funny and relatable. He treated me like a person and not a patient number. He thoroughly explained my options and expectations of care.

Dec 5, 2025
was very good 100 % will come back

Dec 5, 2025
Dr Jackson is so great!

Dec 4, 2025
Legacy is the only urgent care facility I go to because of the friendly knowledgeable staff and the Dr is always thorough and takes the time to make sure I fully understand the diagnosis and care instructions. I always go home with diagnosis and instructions in case I missed any the Dr said. This what healthcare should be! Thank you

Dec 4, 2025
Great service, met my healthcare needs. It was easy to get seen and get out fast.

Dec 4, 2025
Everything! your staff is the best. I have been there several times but the last 2 have been ER related and I am so impressed with the quality and speed of care.

Dec 4, 2025
I always have amazing care here from the beginning to the end!

Dec 3, 2025
He was absolutely so funny

Dec 3, 2025
A++++++

Dec 2, 2025
It was a very efficient and professional experience from start to finish.

Dec 2, 2025
They are just plain fantastic! Super friendly staff and extremely efficient!