Methodist Legacy ER & Urgent Care - North Richland Hills
8950 North Tarrant Parkway
N. Richland Hills, TX 76182 Directions
eruc.methodisthealthsystem.org
4.8 out of 5
7,986 verified ratings
7,986 Ratings, 1,935 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients overwhelmingly praise Methodist Legacy ER & Urgent Care - North Richland Hills for fast, efficient, and compassionate care. The team—front desk, nurses, clinicians, and techs—is repeatedly described as friendly, professional, and knowledgeable. Many mention accurate diagnoses, clear communication, and thorough discharge instructions (including for cardiac/pericarditis and burns). Clean, comfortable facility and pediatric rapport were noted. A few patients reported not seeing a physician or desired a specific exam referral to a specialist.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 15, 2026
Entire process was smooth and efficient. I received excellent care and would highly recommend!
Mar 14, 2026
The office staff was friendly and professional. The ENT’s that checked me in were thorough. The PA that saw me was friendly and professional
Mar 14, 2026
The Dr and her assistant were very professional. However, I wanted the Dr to examine my pelvic area and she did not. She suggest that I see a gynecologist. At least, I expected to be examined which was the reason for my visit. Otherwise, all contacts were excellent. Front desk receptionist.. excellently helpful.
Mar 14, 2026
I am so impressed by the spotless clean appearance of the facility. It makes me feel comfortable to be there. The entire staff was professional, which makes me feel confidant. I recommend your location.
Mar 14, 2026
super easy in and out service, diagnosed correctly the first time.
Mar 14, 2026
Legacy is my favorite urgent care and every time we've used this location they have been amazing!
Mar 14, 2026
She was very engaged and caring.
Mar 13, 2026
The staff was very kind and very efficient.
Mar 13, 2026
I always go to you before any ER. It’s faster, friendlier, better one on one, very sweet and caring more about each patient. The cost is much less. I would Legacy before any ER
Mar 13, 2026
All staff were amazing as usual!
Mar 13, 2026
The staff is very friendly and knowledgeable. I went there to have a cut treated and I was back out in an hour. What a great bunch of people, I will be returning.
Mar 12, 2026
Everyone is very friendly, attentive & kind. Beside manner is top tier! I appreciate the time that was taken to ensure I was cared for.
Mar 12, 2026
We are grateful to have this facility and team of medical professionals so close by.
Mar 12, 2026
Always a fantastic experience!
Mar 12, 2026
quality health care - marcus and dr jackson take good care of me
Mar 11, 2026
very efficient from check-in to triage to diagnosis to checkout.
Mar 11, 2026
The staff was excellent and treatment plan was superb!
Mar 11, 2026
Exceptional Patient Experience in record time!
Mar 10, 2026
It’s an efficiently run clinic with extremely professional and friendly staff members. The doctor was beyond friendly and very helpful. We love legacy.
Mar 10, 2026
all very professional
Mar 9, 2026
The doctor, nurses, x-ray tech, and other staff members were friendly and made sure my 6 year old daughter was comfortable. They went out of their way to build rapport with her and involve her in the treatment process.
Mar 1, 2026
When you have to go to the ER it's usually not a good thing but again this visit was almost trouble free and I was taken care of in less time then you would normally have to sit a doctors waiting room. Thank You!!!!
Mar 1, 2026
This was my first time at this urgent care, the registration was quick and easy, the staff was kind and communicative, they eased my anxiety and took my illness seriously.
Feb 28, 2026
I’m 65 and don’t have a doctor - who does anymore!?… Legacy ER is always prompt, caring and professional. You make me feel like I actually have a primary care physician and that I have access to competent care. Thank You!
Feb 28, 2026
Excellent bed side manners exibited by all members of the medical team, including the nurses and assistants.
Feb 28, 2026
Friendly and attentive staff from the time of entrance thru the entire visit.
Feb 25, 2026
Staff was wonderful, knowledgeable and I felt listened to and felt I got excellent care
Feb 24, 2026
Happy with a diagnosis and how the doctor and NP from the cardiac department explained things to me. I was sent home with a multi-page document explaining pericarditis. The discharge paperwork was easy and explicit in what to do next and also listed my medications.
Feb 24, 2026
Comfortable waiting room, clean restroom, close to home. Didn’t have to wait too long. Received a follow up call regarding a change in antibiotic that was sent to my pharmacy.
Feb 24, 2026
Fast and efficient urgent care
Feb 24, 2026
Staff was friendly, courteous, and helpful for seeing my daughter and I at the same time since we both were in for the same situation. The facility got busy and it seemed that discharging me became a lower priority as other patients were prioritized.
Feb 22, 2026
Staff was friendly, but I never saw a doctor. Issue not resolved. The medications didn't really do anything for me and I'm still sick.
Feb 22, 2026
The nurses who treated me were exceptional. They clearly told me what they were going do and took care of my 2nd degree burns. They were simply great.
Feb 22, 2026
It was easy and quick (TBD on if I'm happy with the price)
Feb 22, 2026
Excellent care. Quick.
Feb 21, 2026
I did not see a doctor, I saw the PA and she was fantastic!!
Feb 21, 2026
Easy to get taken care of. Always feel that treated me like a person and not a number and that I always get the correct treatment to get me well.
Feb 21, 2026
The way Dr. Skyler treated with care and familiarity is highly appreciated. Thanks to doctor, nursing and administrative staff.
Feb 21, 2026
They were quick friendly and very attentive. Go me in and out fast.
Feb 20, 2026
This Urgent Care and ER (I have used both in the past) is not a zoo like other centers in the metroplex are. They are efficient and don’t keep you waiting. They are cost conscious and they do not have crazy fees. Their pricing is transparent and simple. If you change these things I’ll has to go somewhere else and I don’t want to do that. Additionally, several other members of the community have commented to me that they love the exact same things about this center. Please keep being amazing members of our community!
Feb 20, 2026
We have experienced excellent care every time we’ve been to Legacy ER. This was was another great visit. Keep up the good work.
Feb 20, 2026
The doctor and the entire staff were very knowedgeable and courteous!
Feb 19, 2026
I have been coming here for years, and I've always been treated by real professionals who know what they are doing.
Feb 18, 2026
Always like the nrh and medical staff always takes good care of patients
Feb 18, 2026
Knowledgeable and cared about the situation and patient.
Feb 18, 2026
For a walk in visit, i was done very quickly
Feb 18, 2026
From start to finish each and every staff member working that evening was beyond kind and efficient. I felt they truly cared and I was SO grateful. There was a wonderful, relaxed feel at the office, everyone was actively working together so smoothly during the busyness of the evening. 10/10
Feb 18, 2026
Excellent care
Feb 18, 2026
Great experience and no wait!
Feb 18, 2026
Everyone at this facility made me feel like home as they all showed interest and compassion.