Methodist Legacy ER & Urgent Care - North Richland Hills
8950 North Tarrant Parkway
N. Richland Hills, TX 76182 Directions
eruc.methodisthealthsystem.org
4.8 out of 5
7,562 verified ratings
7,562 Ratings, 1,990 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients overwhelmingly praise Methodist Legacy ER & Urgent Care - North Richland Hills for fast, efficient, and compassionate care. The team—front desk, nurses, clinicians, and techs—is repeatedly described as friendly, professional, and knowledgeable. Many mention accurate diagnoses, clear communication, and thorough discharge instructions (including for cardiac/pericarditis and burns). Clean, comfortable facility and pediatric rapport were noted. A few patients reported not seeing a physician or desired a specific exam referral to a specialist.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 2, 2026
The front desk receptionist was extremely rude. We have been going to legacy er for 20 years and never had the issue. When trying to leave and discharge out person wasn’t there and waited for awhile and when finally came back they was not friendly. Horrible customer service at front desk. Nurses and doctor were great. Need new front staff!
Apr 30, 2026
Prompt attention, efficient care and friendly, informstive communication
Apr 30, 2026
Staff was so friendly and knowledgable. Process to get in and out was a breeze. Short wait time. Compared to mine in East Texas, loved the ease. If need urgent care service again while out of town, I will definitely use y’all again.
Apr 30, 2026
Service from all staff from walking into walking out is outstanding. They listen and don’t leave me waiting for long. I always leave knowing I was properly cared for and whatever condition I have will be resolved in one visit. Thank you for the continued care!
Apr 30, 2026
Fantastic group.
Apr 29, 2026
Overall great service and had to call back due to meds not working. The nurse was very helpful and prescribed the right meds
Apr 27, 2026
Everything from start to finish was fast and professional.
Apr 19, 2026
Excellent service
Apr 17, 2026
Superstar team, appreciate the world class service and care. I sincerely appreciate you taking care of me!
Apr 16, 2026
The total time of visit was very important to me. We appreciate the fact that we were waiting for hours.
Apr 15, 2026
Very professional, knowledgeable and efficient
Apr 15, 2026
Good place to go for a minor health issue
Apr 13, 2026
Very good experience!
Apr 12, 2026
Happy with treatment and expediency of services.
Apr 12, 2026
They are doing excellent job thank you
Apr 10, 2026
Just another GREAT experience!!
Apr 10, 2026
Legacy ER provides quality care. They are efficient, friendly, and knowledgeable.
Apr 8, 2026
The staff at Legacy ER is wonderful and all look like supermodels.
Apr 8, 2026
From the time I entered Legacy ER, the check in was smooth, the triage was very good and the discussion with the Doctor, nurses and phlebotomist was exceptional. It is hard to find a standalone ER/UV that has a lab and CT onsite. Everyone was very professional, knowledgeable and very kind. This is what HealthCare needs to be!! Thank you!
Apr 8, 2026
Everybody was so welcoming and nice.
Apr 7, 2026
Dr Murphy was so nice, caring and knowledgeable. We really felt so much better when we left.
Apr 7, 2026
Great people. Excellent service
Apr 4, 2026
great
Apr 1, 2026
I LOVE Legacy ER in Frisco. They are always incredible!!! So much to say about all of those serving. EXCELLENT!
Mar 31, 2026
Didn’t see a doctor just a PA
Mar 30, 2026
Very efficient all around
Mar 30, 2026
Qucik and efficient service for a walk-in visit
Mar 29, 2026
Quickest urgent care visit I’ve had in 37 years of life.
Mar 28, 2026
Every time I have to come in, I’m listened to, treated as promptly as possible. Legacy ER is my go to!
Mar 28, 2026
Cleanliness
Mar 27, 2026
very good and easy to work with them; friendly and helpful!
Mar 25, 2026
My family always goes to Legacy because we can get treated promptly and respect the knowledge of the staff. They are friendly from check in to check out.
Mar 25, 2026
This is our go to urgent care! Best nurses and doctors!
Mar 25, 2026
First time there and was very pleased with my overall experience
Mar 25, 2026
This was my first time at Legacy ER, and it was such a smooth, timely process with everyone working there being polite and professional.
Mar 25, 2026
The nurses, Scott and Amber, were both attentive and professional. They were caring and supportive and were very friendly. They could see that I was in pain and diligently worked to relieve me of the pain. The attending physician was very supportive and friendly, he too worked continuously to seek the cause of the pain and to block it. I am sure there are others who would be similar, but seriously doubt you could find anyone better thank you for being my healthcare team.
Mar 25, 2026
Prompt assistance, very little wait time, quick diagnosis, and in and out quickly!
Mar 25, 2026
Very professional. Staff was friendly and helpful
Thank you. Feeling better
Mar 24, 2026
In and out. Quick to get in and get out
Mar 22, 2026
I didn’t know if I should go to an ER or Care now. I reached out to my trusted friend who highly recommend you. I was completely shocked with your facility. It was a mini ER without the hospital feel. Unfortunately I’m sure I will be back .
Mar 21, 2026
Excellent service. Very thorough. Very nice staff
Mar 21, 2026
All the staff are very welcoming and patient.
Mar 21, 2026
in and with a diagnosis and medicines in a timely manner.
Mar 20, 2026
First rate staff and facility.
Mar 20, 2026
Very professional and caring
Mar 20, 2026
I have been to this urgent care several times for workers comp related injuries, and have always had the best care every time!
Mar 19, 2026
I love this clinic in NRH Texas
Mar 18, 2026
I always get in and out quickly with what I need
Mar 17, 2026
We depend on Legacy ER as our first option for any problem. This place is spotlessly clean, friendly and run efficiently. Knowing a medical doctor will see us is important as our PCP is not available for emergencies.
Mar 16, 2026
I continue to come back here because of the excellent staff and doctors.