Legacy ER & Urgent Care - McKinney
Emergency Medicine, Urgent Care
2810 Hardin Boulevard
McKinney, TX 75072 Directions
4.7 out of 5
14,713 verified ratings
14,713 Ratings, 2366 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 15, 2025
Great experience
Sep 14, 2025
The young woman at the front desk was great. But the young man who did the "intake" (review of meds, medical conditions, temperature, BP, etc) was rather unpleasant. I don't want to blast him - maybe he was having a hard day. But he seemed a little bored with his work, maybe a little annoyed at what he had to do to get me in the system. (Him: Do you take any medications? Me: Yes - a bunch. Him: <sigh> Okay, then let's get started.)
Sep 14, 2025
I had excellent care there
Sep 14, 2025
We always come here!
Sep 14, 2025
great overall
Sep 14, 2025
Nice and attentive
Sep 13, 2025
Prompt, professional, courteous and helped me out when I needed them. -Thanks
Sep 13, 2025
This is my go to when I need urgent care. All the people that work there from the Doctors to the staff are professional and friendly. They care about their patients.
Sep 12, 2025
always a pleasant place to go when you are not feeling well. Care is always given quickly, professionally and courteously.
Sep 12, 2025
My son had a swollen hand and arm after we came there immediately after a car accident. No one offered him an ice pack or any pain medication until they handed us discharge papers.
Sep 12, 2025
Great staff. Good Doctor
Sep 12, 2025
We took our daughter for a rash and everything was awesome, from the lady at front desk to the doctor, our daughter is now pretty much clear from the rash. Thank you so much for being awesome.
Sep 12, 2025
I had a very good experience at this facility. The check in was really easy and I didn’t have to wait long before I was called back. The entire staff was very friendly and welcoming. The nurse and NP were knowledgeable and made sure I understood the diagnosis and that they answered all of my questions. The total time I was in the clinic was very reasonable. I will definitely go back the next time I need medical care.
Sep 11, 2025
I was diagnosed with a fracture of my shoulder when there actually is NO visible fracture of my shoulder according to the Orthopedic surgeon the doctor recommended me go to.
Sep 11, 2025
The service has always been impeccable.
Sep 11, 2025
The NP was very thorough.
Sep 11, 2025
Only place I go…..always timely, professional, and personable!
Sep 11, 2025
Just overall was wonderful service , no time at all they came to my aid asap. All greeting me with smile and ready to help.
Sep 11, 2025
Great care. Easy in and out.
Sep 11, 2025
Loved your physicians assistant.
Sep 11, 2025
Brittany is the best!!!
Sep 10, 2025
Everything went smoothly. The doctor was very knowledgeable and communicated well
Sep 10, 2025
When the doctor examined my child, and essentially said there’s nothing to do because it’s a virus. He said, “What else do you want me to do?” In such a condescending tone. I left totally irrate.
Sep 10, 2025
Everyone was friendly, helpful, and knowledgeable.
Sep 10, 2025
Ingrid went above and beyond to make sure my son was comfortable, from explaining the blood pressure cuff to helping to console him when we had to give him 2 breathing treatments. She was so compassionate but so professional at the same time.
Honestly, everyone we met during our visit was stellar! Ingrid’s is the only name I remember though. The x ray tech that did his chest x ray was so sweet and sensitive to his age.
Sep 10, 2025
Excellent! I love the nurse who gave the hip shot! I didn’t feel a thing!
Sep 10, 2025
Excellent service & care from walking in the front door to discharge.
Giving me the 1st dose of medications in the clinic was amazing & so critical. I was back to normal in 24 hours from a severe UTI!
Sep 9, 2025
The imaging technician report was inaccurate. He concluded I had a fracture and a visit to a hand orthopedic doctor, he determined no fracture was visible on the x rays.
Sep 9, 2025
Was very quick and effective.
Sep 9, 2025
All put together, a great quick service
Sep 9, 2025
Everyone was was friendly, caring, kind, efficient, and wonderful!
Sep 9, 2025
Outstanding and professional staff!
Sep 9, 2025
Love coming here! Very friendly staff
Sep 9, 2025
Legacy ER is conveniently located near my home. It is open 24 hours a day. which is so very convenient for everyone. They have so many services available to patients. And a big reason I loved it was it was very cold in my exam room, and I was given a soft, warm blanket to wrap up in!! That was awesome!!
Sep 9, 2025
The nurse I had was nice at first, but then told me to go to room 2 after going to the restroom, so I did, and there were already people in there, so I went to room 4 and left the door open, and I'm glad I did because I overheard the same nurse who JUST talked to me, talking about my reason for being there, mocking what I was saying, and laughing with another nurse over me. This is EXTREMELY unprofessional of her and honestly just weird behavior. She needs to quit nursing and go back to middle school.
Sep 9, 2025
I always have c a great experience here. It was a fast visit and you did things for me that made me feel better.
Sep 8, 2025
Love this place. They are always quick efficient and friendly!
Sep 8, 2025
Everyone was very nice and helpful. Thanks.
Sep 8, 2025
Everyone was great!
Sep 8, 2025
Excellent Service
Sep 8, 2025
Always a great experience at Legacy ER & Urgent Care on Eldorado and Custer!
Sep 7, 2025
Great experience. Thank you. I had a broken toe and was in pain. The doctor and staff took very good care of me. I really appreciate the kindness and professionalism of the of everyone. Thank you.
Sep 7, 2025
Great staff
Sep 7, 2025
Everything was great
Sep 7, 2025
I have always had excellent care
Sep 6, 2025
she did notask questions, only perscibed a perscription that did NOT address the problem or help ,in anynway! its been a week and there is not progress ...the prescription did absolutley nothing but again, , she asked no questions or talked to me about what might work for my body ..... we are not all the same!
Sep 6, 2025
Everyone was nice, moved quickly, and all seemed knowledgeable.
Sep 6, 2025
My wait was only 10 minutes. I felt seen and heard. The nurses were very kind and thorough in cleaning the painful avulsion on my ankle. The Dr glued and steri stripped my flap avulsion. My medical history, current medications and tetanus status were discussed. All important info for my care.
Sep 6, 2025
I had to return to my regular doctor 2 days later bc the prescription I was prescribed didn’t work. So I had to pay additional money for another visit.
Sep 6, 2025
Excellent Staff. I always receive the best care.