Legacy ER & Urgent Care - McKinney
Emergency Medicine, Urgent Care
2810 Hardin Boulevard
McKinney, TX 75072 Directions
4.7 out of 5
14,541 verified ratings
14,541 Ratings, 3,393 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Legacy ER & Urgent Care - McKinney is consistently praised for its professional, caring, and knowledgeable staff who provide efficient and respectful patient care. Many patients highlight clear communication, thorough diagnosis, and compassionate treatment by the entire team, including doctors and nurses. The facility is noted for its cleanliness and organized processes, contributing to positive patient experiences. While wait times are generally short, occasional delays are reported but seem to be exceptions. Overall, the group is viewed as reliable and a preferred choice for urgent care needs.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Apr 4, 2026
great
Mar 27, 2026
Very professional
Mar 16, 2026
I continue to come back here because of the excellent staff and doctors.
Mar 15, 2026
Each person who helped me was : ABSOLUTELY WONDERFUL 💯
No Way I could have asked for more AMAZING care 🥰
Mar 15, 2026
Entire process was smooth and efficient. I received excellent care and would highly recommend!
Mar 15, 2026
They treated me very well and were very helpful and knowledgeable.
Mar 15, 2026
I was seen immediately. Dr was very concerned with my care. The best urgent care I hav received in a long time.
Mar 15, 2026
I called a few days later after the visit to see if the doctor that saw me was available to answer a question. Unfortunately, he wasn't. I asked the receptionist if they knew the next time he would be in so I could ask a question about the visit. She said they couldn't give me that information. I was curious as to why I wouldn't be able to get in contact with the doctor that treated me.
Mar 15, 2026
Tge entire visit wav very quick. They provided quick and efficient medical services. I feel much better now.
Mar 15, 2026
It was great! 😊
Mar 14, 2026
The office staff was friendly and professional. The ENT’s that checked me in were thorough. The PA that saw me was friendly and professional
Mar 14, 2026
The Dr and her assistant were very professional. However, I wanted the Dr to examine my pelvic area and she did not. She suggest that I see a gynecologist. At least, I expected to be examined which was the reason for my visit. Otherwise, all contacts were excellent. Front desk receptionist.. excellently helpful.
Mar 14, 2026
I am so impressed by the spotless clean appearance of the facility. It makes me feel comfortable to be there. The entire staff was professional, which makes me feel confidant. I recommend your location.
Mar 14, 2026
Quick and was straight to the issue. And helped me get better quicker for my surgery.
Mar 14, 2026
super easy in and out service, diagnosed correctly the first time.
Mar 14, 2026
I was seen quickly and my needs were taken care of. Thank you!
Mar 14, 2026
He was very attentive and informative.
Mar 13, 2026
I really like this UC. Friendly, fast, great treatment and staff. Obviously I don’t want to be back, but when I’m sick I’m coming here.
Mar 13, 2026
They do a good job, but need to keep the patient informed when is taking a long time. My visit took too long and I had to ask for updates.
Mar 13, 2026
All staff were amazing as usual!
Mar 13, 2026
The process was easy and gave me the best of care and I left the facility feeling better than I did when I arrived!
Mar 12, 2026
I have been to legacy er several times and I highly recommend it
Mar 12, 2026
Being a black woman going to a healthcare place they usually don’t take me serious. This doctor actually cared about. Getting my results and making sure I came to a solution before I left a lot of times they just Ignore my symptoms and give me a basic answer and send me home
Mar 12, 2026
Very efficient.
Mar 12, 2026
Service was quick, nice and informative.
Mar 11, 2026
I came in for a test and was in and out very quickly. Everyone is so nice and helpful. The medical staff listen to your concerns yet provide the best care.
Mar 11, 2026
I always have the best assistance when I come there. I feel like I'm at the right place and my family knows this is the only Urgent Care facility I go too.
Mar 11, 2026
I’ve always been very happy with my care at legacy this past Thursday I was there and the doctor was older and told me I had a lot of arthritis in my knee the following Monday I saw an orthopedic doctor and he said he didn’t see any arthritis. Of course this was different x-rays, so I’m just that was the problem is it was something he thought was arthritis but it really wasn’t
Mar 11, 2026
All the doctors who tended to me were extremely nice. They were knowledgeable and didn’t keep me waiting long without checking on me. They were knowledgeable whole process from start to finish I was very pleased.
Mar 11, 2026
Exceptional Patient Experience in record time!
Mar 10, 2026
I was in and out in 30 minutes
Mar 10, 2026
The doctor was so sweet and very knowledgeable!
Mar 10, 2026
Overall it was a very pleasant, reassuring visit.
Mar 10, 2026
all very professional
Mar 9, 2026
Great experience overall.
Mar 9, 2026
My main nurse Jamaica was absolutely wonderful, she was kind, attentive, knowledgeable, and supportive
Mar 9, 2026
Legacy is a very good urgent care & I always chose it!
Mar 1, 2026
Fast and Effective
Mar 1, 2026
Overall good experience
Mar 1, 2026
This was my first time at this urgent care, the registration was quick and easy, the staff was kind and communicative, they eased my anxiety and took my illness seriously.
Feb 25, 2026
Staff was wonderful, knowledgeable and I felt listened to and felt I got excellent care
Feb 24, 2026
Happy with a diagnosis and how the doctor and NP from the cardiac department explained things to me. I was sent home with a multi-page document explaining pericarditis. The discharge paperwork was easy and explicit in what to do next and also listed my medications.
Feb 24, 2026
Comfortable waiting room, clean restroom, close to home. Didn’t have to wait too long. Received a follow up call regarding a change in antibiotic that was sent to my pharmacy.
Feb 24, 2026
Fast and efficient urgent care
Feb 24, 2026
Staff was friendly, courteous, and helpful for seeing my daughter and I at the same time since we both were in for the same situation. The facility got busy and it seemed that discharging me became a lower priority as other patients were prioritized.
Feb 22, 2026
Great Doctor. He was very kind, compassionate, and knowledgable. Would highly recommend to anyone in the area. Thank you so much for being fast and efficient!
Feb 22, 2026
I was in and out in less than a hour
Feb 22, 2026
Any time I have urgent care needs I drive from McKinney to this location. I have always felt confident in the doctors who service this location and have felt well looked after by the nursing staff. Everyone is kind, empathetic and really care about the patients.
Feb 22, 2026
It seemed a little crowded upon entering, but I was registered and in and out with the doctor quickly.
Feb 22, 2026
I had a bad looking skin tear and could have taken care at home myself.