Legacy ER & Urgent Care - McKinney
Emergency Medicine, Urgent Care
2810 Hardin Boulevard
McKinney, TX 75072 Directions
4.7 out of 5
11,011 verified ratings
11,011 Ratings, 32 Comments
Oct 28, 2024
Scott Dinkins
Mateo was fantastic as well as the other nurse and doctors I saw. The registration process took longer than I thought. I feel like I wasn't taken seriously as a lot of paperwork needed to be filled out before they would get me a room. I was clearly in excruciating pain and unable to do what they needed. Once I got a room and got care, I was a lot better.
Oct 28, 2024
Joseph Fagner
This was my second visit to your facility. My daughter and her husband have visited your facility many times over the years and we have always received excellent service in all facets of the process. Thank you for your kindness, professionalism and expedient care!
Oct 28, 2024
Eric Louis
Wait time for Dr to come in room decrease.He was very pleasant and professional .
Oct 27, 2024
Scott Dinkins
Everyone was very professional and helpful with everything I was going through thank you for caring about me
Oct 27, 2024
Claudia Chavarro
The staff were incredibly caring and attentive, The facility was clean and comfortable, I appreciated the prompt and efficient service. I would highly recommend Legacy ER & Urgent Care.
Oct 27, 2024
Claudia Chavarro
The doctor first misdiagnosed my child who clearly had a broken bone. The assessment was totally lacking, she did't even feel around on other areas of her leg. Once I questioned them they looked at the x-ray again and said they saw two areas - one that was fractured and another area of concern. They let her walk out with a broken bone in her lower leg and told us to go to an orthopedic. Lastly she said she had already submitted the report with the one area of concern so she was going to attach an addendum to document the broken bone and email that to us, which they never did. The discharge papers said to follow up with Scottish Rite but provided contact information for Children's. We have been to Legacy ER many times over the years but this was so bad I will never go back.
Oct 27, 2024
Susan Sullivan
I love this place for my urgent care needs! I like the fast in and out. But, my only concern is everyone that's goes to the bathroom or gives a speciman, has to grab the door handle to come out to use the sink to wash your hands!! That makes me sick! The only thing that makes me hesitate coming back, that is really nasty!
Oct 27, 2024
David Ohnoki
Staff were so friendly and caring!
Oct 27, 2024
Ryan Lewis
All staff were amazing! I actually ENJOYED my time while there.
Oct 27, 2024
Ryan Lewis
I understand it is a business, however the cost for services for people doing cash pay is just astounding. You should be compensated for service, medical expertise and equipment; however the charges for service are well beyond that.
Oct 26, 2024
Jason Phillips
I can tell you guys all care and that makes all the difference thank you so much!!
Oct 26, 2024
Pryia Gathings
Excellent service and care as always! Always my first choice for urgent care.
Oct 26, 2024
Scott Dinkins
Staff and care is alway friendly, courteous, professional and timely! Thank you for your service!
Oct 26, 2024
Joseph Fagner
Everyone I had contact with was so helpful. Concerned about me. I never feel like just a number to them. I'm 75 and that makes me feel very listened too. Thank you.
Oct 26, 2024
Brian Mayer
I went to the ER because my shoulder had come out of socket. The Dr. said It was in socket. It didn't feel like it. With the pain killer I had been given, at home I managed to get it back in socket.
Oct 26, 2024
Bethany Hoegenauer
I always have a good experience when I have the need to come to Legacy ER.
Oct 26, 2024
Andrew Murphy
Having to wait 20 - 30 minutes for an offsite radiologist to review the x-rays is frustrating.
Oct 26, 2024
Lara Rihani
Dr. Rahini is absolutely amazing!
Oct 26, 2024
Ryan Lewis
The facility is spacious and very clean. Less wait time. Good to have this 24hr. Care in the neighborhood
Oct 25, 2024
Ryan Lewis
You can always count on Legacy ER/UC on Hardin to provide exceptional care.
Oct 25, 2024
Ryan Lewis
Yes. Great visit! It's 2024, why do I need to dbring a prescription directly to the pharmacy. This can be sent electronically.
Oct 25, 2024
Brigette Korth
It would be great if the time taken by patient to wait to get called can be decreased. Overall, satisfied.
Oct 25, 2024
Brigette Korth
Thank you
Oct 24, 2024
Susan Sullivan
The registration staff is completely unhelpful. I have been requesting a simple return to work note, I get told that I would have it within minutes but I never receive it. I get attitude from the staff when I ask for an update. Its rude and unprofessional.
Oct 24, 2024
Tameka Henley
The assessments made by the medical staff are often not thorough.
Oct 24, 2024
Eric Louis
I really liked this urgent care, but I was deeply disappointed by the lack of care from one of the doctors.
Oct 23, 2024
Jason Phillips
Always all very helpful. Thank you for your care.
Oct 23, 2024
Claudia Chavarro
Everyone was great! Truly appreciate how wonderful everyone was during my time of need. i could not have asked for better care.
Oct 23, 2024
Brian Mayer
Everything was great and staff is friendly and knowledgeable.
Oct 23, 2024
Ryan Cradeur
Everything was great. I would improve training for front office staff on what is emergent to get back asap vs "have a seat".
Oct 23, 2024
Ryan Cradeur
I was at Legacy ER for a bout of severe Diarrhea. I delivered Stool samples back to Legacy. Couple of days later when I looked at the results on Quest Website, 3 of the 4 samples were delivered frozen and could not be tested, the other one was tested and results were posted. When I asked the technician admitted their error and apologized. No harm done here as I am feeling better.BETTER QUALITY CONTROL WOULD HELP!!!
Oct 23, 2024
Ayrin Ummer
The nurse was kind, and efficient. However never asked my name, never verified who I was before medication administration, never verified mediation or explained the medication. Other than that, the nurse was amazing and team was great.