Legacy ER & Urgent Care - Friso West
Emergency Medicine, Urgent Care
9205 Legacy Drive
Frisco, TX 75033 Directions
4.7 out of 5
9,927 verified ratings
9,927 Ratings, 188 Comments
Dec 2, 2024
Daniel Tauber
Great Job
Dec 2, 2024
Laura Pumarejo
It will be great if you can shorter the waiting time for the test results. It was about 30 min wait. When you are not feeling well, 30 min is long time to sit and wait.
Dec 2, 2024
Bethany Hoegenauer
I have come here multiple times and each time has been a satisfying experience. The staff is friendly and the physicians are attentive and knowledgeable.
Dec 1, 2024
Skyler Lynch
Everyone I interacted with from check in to nurse to doctor and in between all made me feel very comfortable, valued, and calm.
Dec 1, 2024
Skyler Lynch
Since I'm on Medicare, some places will not treat me. I have not had a problem any time I've been there.
Dec 1, 2024
Skyler Lynch
I have used Legacy ER and recommend them. I come back there because of the fine care give by the staff. I can say that I have not had a bad visit nor has my family. Please keep up the great work. Your contribution to the community is valued and appreciated.
Dec 1, 2024
Ryan Lewis
The waiting time was way too long especially for a two years old toddler
Dec 1, 2024
Laura Pumarejo
Keep up with the great service.
Dec 1, 2024
John Cox
Great new facility and staff.
Dec 1, 2024
Eric Louis
I was misdiagnosed and given wrong medicine. Additionally, I was not being told that Physician Assistant will see me.
Dec 1, 2024
Tameka Henley
Great experience overall.
Nov 30, 2024
Jason Phillips
Great experience. Friendly staff. Got us in and out quickly.
Nov 30, 2024
Claudia Chavarro
They are awesome and keep stay the same
Nov 30, 2024
Pedro Salcido
This visit didn't change our likelihood of recommending Legacy because the care here has always been excellent. We're very thankful for Legacy.
Nov 29, 2024
Barrett Compton
First time there with a hurt foot. was visiting for holiday. wonderful care was gievn
Nov 29, 2024
Susan Sullivan
The triage person was nice. However he was just asked a couple of questions then he was just clicking his computer very fast. BUT I felt did he really just get my information or just pushed me thru. He is very SHORT AND VERY DISMISSIVE
Nov 29, 2024
Susan Sullivan
One of your nurses I rarely see helped me, this is my second time with the flu and a secondary infection. She picked a medicine to help me and I think I'm slowly getting better. I'm very grateful to her and your facility. Thank you for helping us in the community. Especially when we have been sick 4 plus weeks!
Nov 29, 2024
Susan Sullivan
My first visit was so positive I came back this week and this time was just as good if not better than the first visit! Fast, friendly and very professional team.
Nov 29, 2024
Nazanin Williams
Nurses Oscar and Argo are great and made me comfortable. The lady doctor was very graceful and great too. Ambulance service was definitely horrible. It was not just bumpy, the driver was reckless and changing lanes continuously. I thought my appendix would even burst.
Nov 29, 2024
Nazanin Williams
Excellent. Professional. Friendly..
Nov 29, 2024
Nazanin Williams
I wasn't sure why a CT Scan was necessary to order for the symptoms I exhibited
Nov 29, 2024
Pryia Gathings
I have visited this particular location for years and always get top notch care from beginning to end.
Nov 29, 2024
Bethany Hoegenauer
Friendly folks and great care.
Nov 29, 2024
Andrew Murphy
This is the only urgent care facility I want to use. My experiences of care have been the absolute best.
Nov 29, 2024
Lara Rihani
Thank you
Nov 28, 2024
Susan Sullivan
Friendly and attentive staff
Nov 28, 2024
Brooke Contant
Excellent patient care and great prompt service. Drs and nurses are great.
Nov 28, 2024
Daniel Tauber
Always prompt and understands how to treat me.
Nov 28, 2024
Daniel Tauber
I had an incredible experience here! It was fast, easy and I received excellent quality of care. I'm out of town here visiting family and this was so easy and stress free!
Nov 27, 2024
Barrett Compton
I think it's ridiculous that you don't fax Rx to local pharmacy of choice. Never been anywhere that doesn't.
Nov 27, 2024
Scott Dinkins
I came in because I banged my head on concrete so the Dr told me I needed a couple staples. I'm not in the medical practice so I'm not sure if this is normal but I've heard from others that have experienced the same, the Dr is supposed to numb the area prior to putting them in and on the day I came in the Dr did not, and it was super painful.
Nov 27, 2024
Claudia Chavarro
X-ray tech took me off breathing treatment to take an x-ray. She set the mouth piece on the table. Upon returning, she handed me the mouthpiece without even cleaning it off. I had to ask her to clean it. I was already sick ad didn't need more germs.
Nov 27, 2024
Bethany Hoegenauer
Thanks for all you do. Legacy ER is always my first choice.
Nov 27, 2024
John Cox
Great experience
Nov 27, 2024
Andrew Murphy
Everyone was friendly, concerned and helpful
Nov 27, 2024
Andrew Murphy
I received excellent care from all the staff members.
Nov 27, 2024
Andrew Murphy
Incredible staff. Thank you so much
Nov 26, 2024
Susan Sullivan
The staff from the front desk to check out are incredible.They have been so helpful in the past and yesterday I was in terrible pain with severe muscle spasms on my back and came I crying. The amount of care was amazing. So greatful for this clinic
Nov 26, 2024
Susan Sullivan
Very professional. In and out in less than one hour.
Nov 26, 2024
Scott Dinkins
This is the second time a visit to Legacy ER & Urgent Care turned from an Urgent Care visit into an ER visit (1st time was April 8th, 2025 for my son Andrew) and I am incredibly grateful for the way both visits were handled. Staff was incredibly considerate with me and absolutely wonderful with my son. In both cases, the hospitals that we were referred to could not have been better (Children's of Plano for Andrew and THR-Frisco for me). Genuinely appreciate the nurses, technicians and doctors at Legacy ER for all that they do!
Nov 26, 2024
Lance Burns
Jujo, (Hope I'm spelling it right) was super sweet. Everyone was great from the time we checked in to the time we left. We truly appreciate the kindness and the care.
Nov 26, 2024
Eric Louis
You guys have got a pretty good system going there.
Nov 26, 2024
Eric Louis
Why am I paying doctor's visit price when I am being seen by the PAs? are there doctors that actually work there? every time I have been there, its only PAs? then there should be separate copays when seen by PAs and should not charge doctor's price. Do you pay the same to the PAs as doctors? I can report this to the medical board.
Nov 26, 2024
Christina Aref
Wish I could use them for my primary care.
Nov 25, 2024
Scott Dinkins
I've always used Legacy ER when I had a need and will most continue to do so. Great service every time.
Nov 25, 2024
Scott Dinkins
We've been coming to this location since it opened and Dr D (I can't remember his whole name) was curt and in a rush after we waited 35 minutes. Didn't do a thorough look, just said strep and flu were negative. If this had been our first visit, I wouldn't go back. He was so put out by my questions. I brought my daughter
Nov 25, 2024
Scott Dinkins
Very speedy professsional service.
Nov 25, 2024
Laura Pumarejo
Wound care verbal instructions were different than paper instructions and confusing which ones to follow
Nov 25, 2024
Bethany Hoegenauer
Excellent experience
Nov 25, 2024
John Cox
Nice facility, friendly staff, best experience I've had at an urgent care.