Legacy ER & Urgent Care - Frisco West
Emergency Medicine, Urgent Care
9205 Legacy Drive
Frisco, TX 75033 Directions
4.7 out of 5
13,972 verified ratings
13,972 Ratings, 3,109 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Legacy ER & Urgent Care - Frisco West consistently delivers compassionate, professional, and efficient medical care, earning patient trust and gratitude. Patients frequently highlight the kindness and thoroughness of the medical staff, rapid diagnosis, and clear communication. The facility is praised for its cleanliness and organized process. While most experiences are positive with minimal wait times, a few noted occasional delays and longer waits for doctor or test results. Overall, the group is recognized for prioritizing patient comfort and quality treatment.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jan 30, 2026
EXCELLENT!
Jan 29, 2026
Great job
Jan 26, 2026
Very professional
Jan 25, 2026
I always receive excellent care with Legacy ER. The staff are always friendly and professional. They explain every step and make sure I understand what's happening and why. I always recommend them.
Jan 25, 2026
The doctor was phenomenal and very knowledgeable and helpful.
Jan 25, 2026
People were very kind and helpful.
Jan 25, 2026
I’ve had only positive experiences every time I’ve visited the clinic.
Jan 25, 2026
Overall, a good experience. Operation seems efficient. Total visit time was acceptable.
Jan 25, 2026
Quality care is first class every time I have been a patient. Would highly recommend.
Jan 24, 2026
Nurse was excellent. When he was taking my blood pressure and oxygen, he explained he was going to have his back to me while he was inputting my information and not just ignoring me. This only took about a minute or two but made such a difference in the experience. So often nurses forget to introduce themself, go about their task and never interact with the patient. HE WAS EXCELLENT!!!
Jan 24, 2026
Outstanding consistent service every time I go there
Jan 24, 2026
Efficient and friendly care staff
Jan 23, 2026
My entire visit was outstanding. The entire staff were professional and courteous.
Jan 23, 2026
Great service
Jan 22, 2026
Great work, thank you!!
Jan 22, 2026
Everything
Jan 22, 2026
Dr was great, explained everything well.
Jan 21, 2026
It was all good.
Jan 21, 2026
Everyone was great!! I have never had a bad experience.
Jan 21, 2026
Great Job and customer service
Jan 21, 2026
Every person at the clinic was so kind and supportive. The staff is always friendly and they are never typing on a computer while they speak to you! I appreciate that so much. Thank you for the great care !
Jan 21, 2026
Amazing all around! The physician pinpointed my problem and I am already feeling better. Been going here for years and I will continue to do so!
Jan 20, 2026
Everything was very professional succinct I don't know what else I can say they were great
Jan 20, 2026
The whole experience was amazing from start to finish.
Jan 19, 2026
Excellent
Jan 19, 2026
I was able to leave better than I arrived, for a price that I could manage. Once able to be seen, time waiting was moderate.
Jan 19, 2026
Always quick, helpful and kind
Jan 18, 2026
It was great and quick. Thank you!
Jan 18, 2026
Ive used Legacy several times over the years and they are always consistent
Jan 18, 2026
I made the appointment online and the visit was completed quickly with very little wait time.
Jan 17, 2026
My kidney stone was diagnosed quickly and I received appropriate care and pain management.
Jan 17, 2026
Quick, friendly, helpful
Jan 17, 2026
The entire staff is wonderful
Jan 17, 2026
The front desk lady and nurse were very helpful and kind
Jan 16, 2026
Very friendly and very efficient with testing and getting me meds to feel better.
Jan 16, 2026
Exceptional patient experience! Everyone was fantastic!
Jan 16, 2026
Always have a speedy visit where the right tests are made and treatment plans are given by a competent and cordial doctor.
Jan 16, 2026
I was in physical pain when I came into the facility with a UTI. The The security guard was very helpful and so was the rep at the front desk. I did not have to wait long before I was assisted to a room.
Jan 16, 2026
Best urgent care in entire area!!!!!!!!!!!!!!!!!! wouldn't go anywhere else
Jan 16, 2026
All fabulous. Everyone was friendly and helpful.
Jan 16, 2026
The staff was amazing! The paramedic was especially caring and empathetic. Great experience!
Jan 16, 2026
The whole process is absolutely amazing
Jan 16, 2026
Worked the problem and got the answer! Thanks
Jan 16, 2026
Speed and accuracy of diagnosis and then the subsequent coordination of moving me to a larger facility.
Jan 16, 2026
This is the very best place to go for walk-in treatment.
Jan 16, 2026
Everything was excellent as always here. I had not only a quick visit, but the Drs orders had me feeling better very quickly. So glad Legacy ER is so close.
Jan 16, 2026
All the staff were outstanding. Dr. Tauber went out of his way to carefully explain issues, cause and effect and viable solutions. A special test was sent off site and Dr. Tauber followed up us the next morning, even though he was off duty, and gave us the results and recommended care.
I will definitely return to Legacy ER& Urgent Care in Prosper if needed.
Jan 15, 2026
Out of all the urgent cares in the area, I purposely came to this one yesterday as I’ve been before and had such a great experience, and my visit yesterday was just as good.
Jan 15, 2026
Care was thorough and fully explained.
Jan 15, 2026
Doctor was very engaging. He looked me in the eye, appeared very caring. He asked if I had any questions. A breath of fresh air. Thank you.