Legacy ER & Urgent Care - Coppell
Emergency Medicine, Urgent Care
330 South Denton Tap Road
Coppell, TX 75019 Directions
4.7 out of 5
14,406 verified ratings
14,406 Ratings, 1326 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 17, 2025
Excellent customer service
Apr 12, 2025
Very good
Apr 9, 2025
excellent care
Apr 8, 2025
Excellent Care
Apr 6, 2025
Another great visit to Legacy ER! Dr Phillips has been there for myself and other family members and I always feel confident about the care I receive from him!
Apr 6, 2025
Legacy is a great place to receive quality and courteous care.
Apr 5, 2025
The staff, nurses, and doctor were very quick and addressed my medical issue. Thank you!!
Apr 5, 2025
This is a wonderful ER and Urgent clinic. I have been going for several years. I highly recommend this facility.
Apr 5, 2025
My only concern is that you don't collect the co pay amount and I get a billing from your collector which adds two postage charges to the cost pf care!
Apr 5, 2025
I was treated with the upmost care and courtesy by everyone.
Apr 5, 2025
The whole staff at the Urgent Care was top notch. They took great care of me from the second arrived till I was discharged. All test and procedures were clearly communicated. I need to be transferred to a hospital and they made that process seamless. Overall I can't say enough good things about my experience. They made the best of a medical emergency.
Apr 5, 2025
The staff was great about getting right back to a trauma room and starting my treatment . They also kept my sons up to date on my status and the next steps in my treatment. I can't thank Dr Salcido, Paul, and Alyssa for the wonderful care that I received!!
Apr 5, 2025
Please keep up the good work.
Apr 4, 2025
Very thorough, quick visit. Thanks.
Apr 4, 2025
When i went to the back for the nurse to check my blood pressure.instead of him taking my weight he asked me to guess what it was and he asked him the whole time did i do drugs i dont do drugs i told him that i was dizzy, lightheaded and was feeling well and he again asked me did i take drugs.i was beyond upset
Apr 4, 2025
Top notch in many areas of care from cold , flu to serious medical conditions such as broken bones, internal organs, stitches, cardiac , etc. I am very thankful for the great medical care at Legacy ER.
Apr 3, 2025
Keep dye free options for common medicines like Tylenol, Benadryl etc. Some kids are allergic to dyes .
Apr 3, 2025
I've had to use Legacy ER in Allen multiple times over the years and am always so impressed with their level of professionalism, quality service, speed and respect! From the front desk to the doctors to the nurses and radiology staff. Very impressive
Apr 3, 2025
Everyone was very kind. They took care of me as I did not feel well. Doctor listened to me
Apr 3, 2025
In general a lot of instances I've heard have been the long wait times at hospitals. This one was totally a different experience where the overall wait time before getting attended was less than 15-20mins and that includes the registration process as well.
Apr 3, 2025
I've been using this clinic since Covid. Excellent service everytime. In 2023, they found a tumor in my spouses kidney. With their detailed assessment and the findings, this helped us to go seek care and get this tumor out in 9 days. I will always be grateful to all the professionalism in this particular clinic, they saved my spouses life. God bless them all.
Apr 3, 2025
Very educated and friendly
Apr 3, 2025
All was outstanding.
Apr 3, 2025
I had reservations at first about going to an urgent care believing I wouldn't get the attentive care like a primary care doctor. I must say from the time I checked in the registration personnel was so helpful, and explained about my billing and coverage. I was evaluated by Tameka Henley, and she was so tentative to my illness and most of all listened to what was going on with me. Her bedside manner was so caring. Thank you Urgent care Staff
Apr 3, 2025
Everything about my experience was first-rate. While everyone who cared for me did a great job, what really stood out was the manner, attention, and care I received from the attending doctor. I was from out of town so the chances I will return are slight, but if I ever have to use an ER and Urgent Care facility again I hope that get the same high-quality attention there.
Apr 3, 2025
Great experience from start to finish. It helped that no one was ahead of us, and that we didn't have to wait - but I especially appreciated how Dr. Aubin put my daughter at ease and got her to relax.
Apr 3, 2025
I am a frequent visitor/patient...which I guess is a bad thing. But, each time I receive the same level of service. Friendly and reliable...and consistency is the key. You've always done that. The quality of the doctors is superb.
Apr 2, 2025
I'll be back.
Apr 2, 2025
excellent people, care, and process/procedure.
Apr 2, 2025
Great initial experience!
Apr 2, 2025
I got right in with a major cut to my hand.
Doctors and nurses took great care of me .
Received 15 stitches and feeling much better now.
Apr 2, 2025
Even though patients provide signatures for treatment. Patients should be advised to certain scans/xrays during the treatment hat may change the type of visit from Emergency Room visit versus Urgent Care and being told there is a $500.00 co-payment and the Registration Clerk stating can I pay at least $250.00.
Apr 2, 2025
In and out in record time, plus the diagnosis & treatment was accurate. Great care, great staff, great time management
Apr 2, 2025
Excellent Service!
Apr 2, 2025
I have used this business for years and now it's even easier with online scheduling. There's never a long wait and they always solve my problem.
Apr 2, 2025
Great care!
Apr 2, 2025
Staff was friendly. The Dr. did all the things I needed to get better. He was just a little matter-of-fact and did not come back in to see if I had additional questions (which I did and were relayed by the kind nurse).
Apr 2, 2025
We come a lot and it's always been great!
Apr 2, 2025
I'm a big reviewer on Google, you guys always get excellent, thank you for being the best urgent care there is
Apr 2, 2025
Nurse Julia was amazing! As a former T&T gymnast herself, she knew exactly how to talk to my daughter. Intake was fast and easy. Dr. Tauber was thorough, and called in another dr. (Walters) with additional expertise in treating our daughter's fracture.
Apr 2, 2025
Had a good & comforting experience, keep it up. Thanks
Apr 1, 2025
The lady who actually diagnosed my problem was outstanding. She knew her stuff and actually cared about me. Not sure of her credentials but maybe a Nurse Practitioner. Please give her a gold star.
Apr 1, 2025
Awesome Servie
Apr 1, 2025
It was fast and efficient
Apr 1, 2025
She was friendly knowledgable, I like that she doesn't dismiss my problem and is a good listener.
Apr 1, 2025
In, out. Easy fix
Apr 1, 2025
I've visited this place a few times for myself my son and my mom, every time I've been here it's been nothing but great service! The wait time is great, the staff is incredible! I have an urgent care at the end of my street but I travelled across the city to come here. I can't say enough good things about everyone there.
Apr 1, 2025
It is always a wonderful experience to have a medical team that treats you with pleasant smiles and regards when you are feeling poorly.
Apr 1, 2025
So far my experience here has been good. It's close to where I live and next to krogers so that's how I know it as well as my niece.
Mar 31, 2025
Very professional and efficient from check-in through check-out.