Legacy ER & Urgent Care - Coppell
Emergency Medicine, Urgent Care
330 South Denton Tap Road
Coppell, TX 75019 Directions
4.7 out of 5
14,929 verified ratings
14,929 Ratings, 3,022 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Legacy ER & Urgent Care - Coppell is recognized for its fast, efficient, and professional care, with many patients emphasizing the kindness and compassion of both medical and administrative staff. The facility is praised for quick diagnosis, thorough evaluations, and seamless processes that prioritize patient comfort and understanding. Patients feel respected and well-informed throughout their visits, often noting the attentive communication from providers. While most experiences are positive, a few mentions highlight occasional delays in wait times and minor issues with thoroughness in specific cases. Overall, the group maintains a strong reputation for quality urgent and emergency care with attentive, knowledgeable staff.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Dec 24, 2025
Good service
Dec 21, 2025
Great as usual!!!
Dec 21, 2025
The staff took me back immediately, determined the problem, & administered medicine that began to get my heart back into a normal rhythm. My rhythm returned to normal soon after I arrived at the hospital so thankful for the early medication given at Legacy. The doctor was Dr. Ben Covington.
Dec 21, 2025
We were feeling so sick,and after the care we received, we felt so much better that evening.
Dec 21, 2025
process was better than expected due to the large number of patients ahead of me. I was told 2 hours wait. I was called after only 45 minutes. I appreciated the care, friendliness and cleanliness of the venue.
Dec 21, 2025
Fast quick service
Dec 21, 2025
Everyone was amazing during our visit. They explained the process, retested to ensure labs were right, and accommodated these meds we needed.
Dec 21, 2025
Excellent facility, great Staff, thorough examination while determining the condition that brought me in, care in making me comfortable while in clinic.
Dec 20, 2025
I am truly grateful to all the staff, nurses and most of all the care that Dr Priya had shown to me. Very detailed instructions how to get better from my sickness. I admire the people how they show courtesy to the patients who walked in that day. Friendly, courteous, caring and honest.
Dec 20, 2025
Doctor was very kind, listened, and was compassionate.
Dec 20, 2025
It is so nice knowing there is a place close by that I can go to that is run so efficiently. The wait is never too long and all staff is pleasant.
Dec 20, 2025
Everything was quick, easy, and accurate. I highly recommend them!
Dec 19, 2025
Everything was top notch from the moment I walked into the door the staff the doctor great bedside manner. Everybody was friendly nice. This is the best urgent care! I choose to go here over my regular doctors!
Dec 19, 2025
Do need to improve The very best and that is the reason I always go to them in an emergency!!! TOP NOTCH!!!
Dec 19, 2025
I live in San Diego but I’m here often to be with my daughter and grandson. I’ve been to this urgent care 2 over the last 3.5 years and I’m impressed with everyone. The care is EXCELLENT! It can be hard when you need to seek treatment and you are not with your regular providers. I’ve told many people about how great you are.
Thanks for the excellent care!
Dec 19, 2025
Excellent experience. Expedient
Dec 19, 2025
I have been there several times and I have always had a great experience in all aspects of the process.
Dec 19, 2025
I was very ill.. no wait, Dr was wonderful. A very good experience!!
Dec 19, 2025
Excellent care
Dec 19, 2025
I love that it has the ability to be used as an urgent care. I called quite a few different places looking for an after hours clinic for my daughter who had an ear infection. The lady on the phone explained at 7 they could see her as an urgent care visit. They were fast, friendly, and we were confident in their abilities.
Dec 19, 2025
Kind, thorough care and quick diagnosis
Dec 19, 2025
NP is amazing. Thorough and made my me part of treatment process. You all are so consistent as well.
Dec 19, 2025
Everyone was so nice and accommodating. The only thing was the x ray machine was broken so there was nothing else they could have done for me.
Dec 18, 2025
Efficient
Dec 18, 2025
very professional staff, including a DR. that listens
Dec 18, 2025
Nurse Practitioner was friendly, listened answered questions and cared. Nurse explained discharge notes well.
Dec 18, 2025
The staff were professional and kind, and the doctor took the time to listen and explain everything clearly. The visit was efficient, and I felt well taken care of. Thank you for the great service.
Dec 18, 2025
In total it provides high quality, reliable and efficient services with a broad range of operational hours,
Dec 18, 2025
Going to an urgent care or ER is normally not an enjoyable experience but the level of care, courtesy and compassion puts you at ease and I would not go anywhere else. The brief times I had to seek care in other states I am sorely disappointed it is never at this quality of Legacy ER!
Dec 18, 2025
The entire staff was attentive & friendly. I would recommend legacy ER to everyone I know.
Dec 17, 2025
Everyone was AMAZING!
Dec 17, 2025
We had a visit to the ER on Saturday with my daughter, and I would like to sincerely thank the care team who helped us.
A special thank you to Miss Jessica, the nurse who took care of my daughter. She was incredibly kind, patient, and reassuring during a very stressful time. Her calm and compassionate approach made a big difference for both my daughter and us as parents.
We are truly grateful to the doctor as well for the professional and attentive care provided. Thank you all for your dedication and support.
Dec 17, 2025
Staff are very professional but also friendly. I've been here several times over the last four years and although I see different people each time, the care and treatment are consistently excellent.
Dec 17, 2025
Perfect friendly and in and out
Dec 17, 2025
Very efficient
Dec 17, 2025
Very easy during a stressful time. Highly recommended.
Dec 17, 2025
I was so pleased with the care given me
Dec 17, 2025
Always perfect care
Dec 17, 2025
The entire experience was terrific - the facility is clean, well equipped and with a highly professional staff.
Dec 17, 2025
Excellent care and customer service. Once I got home I took the antibiotics that were prescribed to me Sulfa/Meth...... When I woke up Saturday AM my face was blow up/swollen could barely see..... so I think I'm allergic to that brand of antibiotic but that's no fault of the Center..... I had not idea.....
I've taken antibiotics before just not this particular brand....so I'll be sure to stay away from that brand and inform the Dr.
Dec 17, 2025
The staff and doctor were thorough and efficient
Dec 16, 2025
always love coming to you when i need too. very freindly staff, great clean facilities, never a long weight and so much better than going to my regualr doctor when i need care quicker.
Dec 16, 2025
Use to be a long wait. Greatly improved. I wish the nurse practioner would have spent more time with me explaining the infection.
Dec 16, 2025
In and out in 30 min. I hope to not need to visit again, but when I need to I will.
Dec 16, 2025
Greeted, checked in, evaluated, diagnosed, discussed treatment plan, checked out
Dec 16, 2025
Great place! Great Staff and great care!!
Dec 16, 2025
Entire process went smoothly during my visit.
Dec 15, 2025
fastest i have ever been in and out in my life. thank you for your service
Dec 15, 2025
We always receive good care from this location.
Dec 15, 2025
Easy, quick, really felt seen and cared for. Great instructions on after care. Everyone was very friendly and helpful.