Methodist Legacy ER & Urgent Care - Coppell
Emergency Medicine, Urgent Care
330 South Denton Tap Road
Coppell, TX 75019 Directions
eruc.methodisthealthsystem.org
4.7 out of 5
13,868 verified ratings
13,868 Ratings, 3,698 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Methodist Legacy ER & Urgent Care - Coppell for fast, efficient, and compassionate care. Many comments highlight friendly, professional staff across registration, nursing, and providers; facility cleanliness and easy access are noted. Several patients describe accurate, timely diagnoses and effective treatments (SVT stabilization, kidney stone diagnosis, UTI care, x-rays/orthopedic follow-up). Overall sentiment is highly positive with repeated recommendations and gratitude for life‑saving and attentive care.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jun 14, 2026
Excellent
Jun 13, 2026
All good!
Jun 1, 2026
Great customer service
May 26, 2026
Excellent care
May 25, 2026
Very satisfied
May 25, 2026
Proximity to home
May 24, 2026
I didn't have a huge issue, but everyone was so kind!
May 23, 2026
I take great comfort knowing Legacy ER is here to care for my needs!
May 23, 2026
Great Carek
May 23, 2026
I was in and out quickly. After taken my prescription the next day I was feeling alot better. I did like not have to make an appointment.
May 23, 2026
Excellent care and communication with parents and patient. Made everyone feel at ease.
May 23, 2026
Very professional service. Everyone was so nice and they explained exactly what they were doing.
May 22, 2026
DR Williams has treated me before and she knew my previous reasons and for her analysis. She is fantastic and sure hope everyone gets her!
May 22, 2026
Always the best care, staff respects patient wishes always and that’s not always the case at other urgent care facilities in the area. We always choose your facility and recommend it to others
May 22, 2026
Everything was smooth and great
May 22, 2026
In and out very quickly. My issues were taken care with scrips and instruction.
Very friendly staff
May 22, 2026
Good fast friendly service
May 21, 2026
Everyone is always friendly and efficient. Service was slower than normal but still good. Had to wait over 30 minutes after taken to a room.
May 21, 2026
Very nice reception!
May 21, 2026
Fast service and diagnosis
May 20, 2026
They are great with kids. We used to go to a pediatric urgent care by our house but now we drive a little further to be seen here.
May 20, 2026
Easy check in. Dr. Porter was excellent
May 20, 2026
You all are very professional and always efficient! I feel heard and taken care of every time I visit for medical needs. Your staff is amazing! You are my go to place when I am sick or hurt! Thank you!
May 20, 2026
Excellent facility for urgent medical care!
May 19, 2026
Legacy ER is always fast and efficient. From the time I come until I leave, I am always impressed by the treatment and efficiency of eveyrone who works there.
May 19, 2026
Great front desk staff, nurses & the doctor that I saw yesterday. Very please with my visit and will return.
May 19, 2026
Their approach and communication and personality.
May 19, 2026
The staff is very professional and caring about the patient.
May 19, 2026
I've moved to Aubrey & Legacy ER is still my go to! Always quick & easy & always get great care.
May 19, 2026
Excellent service, fast, efficient, no-nonsense
May 18, 2026
Always good service
May 18, 2026
Very professional staff.
May 18, 2026
Excellent care, I’ve always been happy going there
May 17, 2026
The staff was friendly and they got us back quickly
May 17, 2026
Excellent
May 17, 2026
Excellent experience! Thank you
May 17, 2026
Always a great experience here. I always leave with a clear game plan for improvement.
May 16, 2026
Identified the conditions in minutes
May 16, 2026
Very timely and willing to discuss my situation
May 16, 2026
Overall good
May 16, 2026
Nurse was very kind and patience
Good experience
Was really good.
Was great !
It was good
Everything was good
Was great experience
Was really good
May 15, 2026
I’m referring about the Doctor who checked me in. After shift change, I never saw the Dr.
The medical staff asked good questions, made a quick decision and got it done quickly. I appreciated their care.
May 15, 2026
Best care always
May 15, 2026
Excellent experience. Wait was short, staff was awesome and facility was very clean.
May 15, 2026
Great location. Will recommend to friends and family.
May 15, 2026
Doctor Molly Gammell was very helpful, informative, professional. She is an asset to Methodist Legacy.
May 15, 2026
I choose to drive further to Legacy ER and urgent care, because of the kindness, knowledge and care of every person involved in my care from the front receptionists, to the intake/assessment person, nurse, imaging techs and the doctors.
And the facility is always immaculately clean.
Waiting times are always short.
I have many ER and urgent care locations within a 2 miles of my home and the entire 12 minute drive to get to Legacy ER, but I love and trust Legacy ER and Urgent Care the most.
May 15, 2026
Always great and attentive care.
May 15, 2026
Good
Dr. LAVANYA took extra care and attention and kudos to her team
Time for CT scan reports took long time
Good
Good
May 14, 2026
Everyone was Professional and Caring. Explaining my Diagnosis and Treatment i would recommend this ER to Anyone.