Legacy ER & Urgent Care - Coppell
Emergency Medicine, Urgent Care
330 South Denton Tap Road
Coppell, TX 75019 Directions
4.7 out of 5
15,077 verified ratings
15,077 Ratings, 2,971 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Legacy ER & Urgent Care - Coppell is recognized for its fast, efficient, and professional care, with many patients emphasizing the kindness and compassion of both medical and administrative staff. The facility is praised for quick diagnosis, thorough evaluations, and seamless processes that prioritize patient comfort and understanding. Patients feel respected and well-informed throughout their visits, often noting the attentive communication from providers. While most experiences are positive, a few mentions highlight occasional delays in wait times and minor issues with thoroughness in specific cases. Overall, the group maintains a strong reputation for quality urgent and emergency care with attentive, knowledgeable staff.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Dec 19, 2025
Excellent care
Dec 14, 2025
My nurse was amazing! She made me feel at ease and took very good care of me.
Dec 14, 2025
Always excellent service!
Dec 14, 2025
Fast treatment and service.
Dec 14, 2025
We were seen quickly, treated kindly and were given the appropriate tests and rx
Dec 14, 2025
Swif and professional
Dec 14, 2025
Everyone was so nice. I was in and out and feeling better quickly.
Dec 14, 2025
Much better than at my PCP office.,everything ran smoothly and I was out in less than 2 hours including X-rays.
Dec 14, 2025
Quick and efficient! Thanks for your care!
Dec 14, 2025
We always trust Legacy Urgent care for our emergency sickness and needs. Thank you so much.
Dec 14, 2025
Ingrid was amazing. Most people roll their eyes when we say our child is Spanish dominant; and she understood the assignment. She made him comfortable, made him smile, and allowed him to use his language to explain what was going on. Our child has a significant language impairment, along with being bilingual, and she helped him use his voice. That means the entire world for us. If I could give Ingrid a hug I would. She was hands down the best.
Dec 14, 2025
Everything from the check-in to the nurse, pa, check out was professional, compassionate understood I did not feel good at all and was quick to get me seen and on my way.
Dec 14, 2025
Fast friendly service. My family uses this facility often and always treated extremely well.
Dec 12, 2025
I feel that they listened to my problem and addressed it.
Dec 12, 2025
Good service
Dec 12, 2025
Legacy provides quick, efficient, professional, compassionate, and thorough treatment.
Dec 12, 2025
I was in and out in probably 90 min and was provided antibiotics for my ailments. The staff were all incredibly helpful and nice from check in to check out.
Dec 12, 2025
You have a great medical staff team .
Dec 12, 2025
Anytime I’ve come in for myself or child NP Priya Gathings has been great. Also the nurse who administered my shot & breathing treatment was excellent with her care & bedside manner.
Dec 12, 2025
easy to get an appointment for a sick child. time in office was short and we were able to get treatment to help her feel better
Dec 12, 2025
Dr. Collier and the nurse went above and beyond to treat my son while in their care. They both were informative and tried to call an ENT Dr so my son could get more help.
Dec 11, 2025
Seriously pleased!
Dec 11, 2025
Great visit. Relatively short wait before being called back. The Dr. did a great job explaining everything. It didn't feel like i was being rushed.
Dec 11, 2025
The doctors and staff are wonderful, and the care and service they provide is the best. My family has visited on multiple occasions, and everything has always been exceptional. Keep up the great work.
Dec 11, 2025
A very short wait, efficient and friendly care, and a very informative Dr.
Dec 11, 2025
Everyone was so nice and patient
Dec 11, 2025
The setup of an urgent care and ER in one place is so convenient and allows for treatment of minor and major symptoms. I showed up not knowing how severe my problem was and I ended up being moved from urgent care to ER so I was so glad to have chosen Legacy to go to!
Dec 11, 2025
Always have good recovery
Dec 11, 2025
Great ER teach and PA. Front desk folks were very professionally polite
Dec 10, 2025
Everyone was great
Dec 10, 2025
I have always received professional & excellent care every time. It happens that when I get sick I can't get in to see my PCP right away, I can always go Legacy ER & get great care.
Dec 10, 2025
Great doctors nurses and staff
Helpful
Dec 10, 2025
Thank you for providing such great service!
Dec 10, 2025
Did a good job getting waxed out of my ear
Dec 9, 2025
Love this Legacy urgent care. Desk check in is fast and easy. Nurse for check was great, listened and was friendly. Loved the doctor in duty- she was great. Checkout process was great as well.
Dec 9, 2025
I have been to this location for several years. Never had a negative experience. Best doctors, best staff, great medical place.
Dec 9, 2025
Excellent and quick care provided
Dec 9, 2025
Kind doctors and nurse, talk to both parents and kids
Dec 8, 2025
Excellent care!
Dec 8, 2025
It's clean, quick, and gets answers. I use Legacy for what would usually been seen at my family practice, but they are quicker and can do more on the initial visit. I've always had good outcomes and will continue to come back as long as that remains true.
Dec 8, 2025
They have been very good and quick to diagnose my symptoms and gave proper medication. I love this LegacyER!
Dec 8, 2025
Great place for fast and reliable health needs
Dec 8, 2025
They were kind, helpful and listened.
Dec 8, 2025
Very professional and caring
Dec 7, 2025
Our nurse practioner that treated us was AMAZING! (Priya Gathings)
She immediately recognized after her assessment that my daughter needed a chest x-ray to rule out pneumonia. It ended up being pneumonia and she was so very thorough with plan of care and treatment. I don’t like to volunteer that. I am a nurse of 20 years But I absolutely appreciate it her bedside manner and her thorough education on all the medications and discharge. She was awesome!
Dec 7, 2025
NP P. Gathings was professional and friendly.
Dec 6, 2025
Really liked the physician. He was friendly and caring.
Dec 6, 2025
First time to an ER, check in was simple and wait time was quick
Dec 6, 2025
Pa and nurse were great in
Dec 6, 2025
The tech that gave me the steroid shot was sooo good I didn’t even feel the shot and I hate shots.