Methodist Legacy ER & Urgent Care - Coppell
Emergency Medicine, Urgent Care
330 South Denton Tap Road
Coppell, TX 75019 Directions
eruc.methodisthealthsystem.org
4.7 out of 5
15,092 verified ratings
15,092 Ratings, 3,316 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Methodist Legacy ER & Urgent Care - Coppell for fast, efficient, and compassionate care. Many comments highlight friendly, professional staff across registration, nursing, and providers; facility cleanliness and easy access are noted. Several patients describe accurate, timely diagnoses and effective treatments (SVT stabilization, kidney stone diagnosis, UTI care, x-rays/orthopedic follow-up). Overall sentiment is highly positive with repeated recommendations and gratitude for life‑saving and attentive care.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Feb 6, 2026
Excellent care
Feb 4, 2026
Good experience.
Feb 1, 2026
I went in for very high heart rate (SVT), chest tightness, dizziness and chest pain. Dr Lewis and his staff really saved my life with their best care and treatment, then I was transferred to the hospital for further treatments.
Jan 31, 2026
All great …Even our trip to Walmart was nice!Thank you to everyone 💙
Jan 31, 2026
It was a great medical help very supportive from the front desk to nursing staff to doctor to the Cray technician to the discharge staff all very helpful.
Thank you staff and doctor.
Jan 31, 2026
I use Legacy when I’m in need of medical help and know I will be well taken care of.
Jan 31, 2026
Very positive experience when feeling very ill
Jan 30, 2026
Very fast and efficient. Loved not having to wait a long time while being so sick and feeling so awful. Everyone was so friendly—something you don’t always see from doctors and nurse staff.
Jan 30, 2026
The process was very efficient and the staff was friendly and knowledgeable.
Jan 30, 2026
All interactions with the staff were polite and helpful and professional. They put us at easy right away!
Jan 29, 2026
Very satisfied with the care
Jan 29, 2026
Friendly, courteous and professional care
Jan 29, 2026
Everything went smoothly. Almost no wait in the waiting room. Short wait in the patient room. Got my issue dealt with quickly and was on my way.
Jan 29, 2026
Extended length of time of congestion and throat troubles
Jan 29, 2026
Medical offices have bankers hours these days. You provide a
very necessary alternative. Additionally, the cleanliness of your facility is greatly appreciated.
Thank you!
Jan 28, 2026
Made it easy to access care. Thank you!
Jan 28, 2026
This is the best care I have ever had, and the only urgent care I go to.
Jan 28, 2026
I really loved the team and will be recommending Legacy to anyone who needs it!
Jan 28, 2026
Great experience
Jan 28, 2026
Anytime I have to visit the facility I have always received exceptional service and care. Thank you for making me feel better.
Jan 28, 2026
Staff at McKinney Legacy ER is very helpful. Thank you.
Jan 27, 2026
The staff took care of me in timely manner which I appreciate very much.
Jan 27, 2026
wouldn't go anywhere else
Jan 27, 2026
My visit was efficient and staff, especially Doctor, was most knowledgeable and helpful. I am grateful.
Jan 27, 2026
Everything I checked is accurate. Great care and I felt very comfortable and cared for.
Jan 26, 2026
Well, the whole time was great! The guy I don’t know his name, but he came in to do bloodwork and my vitals. Unfortunately,he has to put an IV in my arm. I hate shots, I’m 66 years old and a huge baby when it comes to needles! He was amazing, very funny, and he made everything ok. The check in was easy, the doctor explained everything so I understood.i will definitely go back if needed!!
Jan 26, 2026
Very professional
Jan 26, 2026
It was an amazing experience. We have visited the urgent care that’s near 423 multiple times and never received care that was even close to what we experienced with you guys. Next time we need a visit which hopefully isn’t too soon. We’re definitely going to choose you first.
Jan 26, 2026
I had yet another great experience at Legacy ER. The staff was kind and attentive, as they always are, and the entire visit ran smoothly—I was in and out quickly. I truly appreciated the follow-up check-in a few days later to see how I was feeling. Never change, Legacy ER—you will always be my first choice for urgent care services.
Jan 26, 2026
They worked well with Medicare
Jan 26, 2026
This is my second visit to this urgent care. Each visit has made it easy to be seen, diagnosed, and given the tools needed to get better. The staff has always been kind to me here.
Jan 25, 2026
I always receive excellent care with Legacy ER. The staff are always friendly and professional. They explain every step and make sure I understand what's happening and why. I always recommend them.
Jan 25, 2026
The doctor was phenomenal and very knowledgeable and helpful.
Jan 25, 2026
People were very kind and helpful.
Jan 25, 2026
I’ve had only positive experiences every time I’ve visited the clinic.
Jan 25, 2026
Overall, a good experience. Operation seems efficient. Total visit time was acceptable.
Jan 25, 2026
Great care
Jan 25, 2026
Quality care is first class every time I have been a patient. Would highly recommend.
Jan 25, 2026
I feel like the right decisions and diagnosis was made by dr. I'm well on my way to recovery
Jan 24, 2026
Nurse was excellent. When he was taking my blood pressure and oxygen, he explained he was going to have his back to me while he was inputting my information and not just ignoring me. This only took about a minute or two but made such a difference in the experience. So often nurses forget to introduce themself, go about their task and never interact with the patient. HE WAS EXCELLENT!!!
Jan 24, 2026
Outstanding consistent service every time I go there
Jan 24, 2026
Efficient and friendly care staff
Jan 24, 2026
I brought my grandbaby because this was the closest facility at the time. She has Medicaid and her insurance isn't taken there. I made the decision to pay out of pocket due to her symptoms and how long she'd had them. The staff ans doctor were great and she was seen quickly and we got the results from her tests back quickly. Our total visit was less than 1 hour which was great seeing how she's 2.
Jan 24, 2026
Excellent communication from everyone.
Jan 24, 2026
I was feeling quite ill but the whole team were so pleasant, kind and helpful that I was soon on my way home to bed.
Jan 23, 2026
My entire visit was outstanding. The entire staff were professional and courteous.
Jan 23, 2026
Great service
Jan 23, 2026
Got a diagnosis with scripts - took to pharmacy and acquired scripts within 2 hrs. Started meds that evening and got relief within the hour. Took other meds the next morning and had minimal pain 2.
Jan 23, 2026
The staff was amazing and very helpful
Jan 22, 2026
Great work, thank you!!