Legacy ER & Urgent Care - Coppell
Emergency Medicine, Urgent Care
330 South Denton Tap Road
Coppell, TX 75019 Directions
4.7 out of 5
14,892 verified ratings
14,892 Ratings, 2,875 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Legacy ER & Urgent Care - Coppell is recognized for its fast, efficient, and professional care, with many patients emphasizing the kindness and compassion of both medical and administrative staff. The facility is praised for quick diagnosis, thorough evaluations, and seamless processes that prioritize patient comfort and understanding. Patients feel respected and well-informed throughout their visits, often noting the attentive communication from providers. While most experiences are positive, a few mentions highlight occasional delays in wait times and minor issues with thoroughness in specific cases. Overall, the group maintains a strong reputation for quality urgent and emergency care with attentive, knowledgeable staff.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Nov 30, 2025
The doctor was really kind and very thorough. The EMT who worked with me was also very helpful, gentle and did a great job.
Nov 30, 2025
I have been seen here several times before. It is quick, and thorough.
Nov 30, 2025
Overall a great experience.
Nov 30, 2025
For such an unfortunate experience, the staff was amazing.
Nov 30, 2025
There was not long wait times. I was pretty much in and out.
Nov 30, 2025
Great staff and Dr. Aubin was great!
Nov 29, 2025
Continued good experience with Legacy ER for me and my
Nov 29, 2025
Dr. Skylar Lynch was awesome! Great bedside manner, and a very friendly demeanor. Thank you for the great care!
Nov 29, 2025
I was in and out in 14 minutes!
Nov 29, 2025
Felt so cared for. Thank you!
Nov 29, 2025
Very compassionate
Nov 29, 2025
Because every thing was up to the mark
Nov 28, 2025
Everyone was amazing. Quick in and out.
Nov 28, 2025
The entire staff of doctors, nurses, paramedics, technicians, and front desk were exceptionally kind, caring, and concerned.
Nov 28, 2025
Fast, friendly, professional
Nov 27, 2025
It’s our go to when our PCP can not see us.
Nov 27, 2025
Been in a lot always friendly and good too lme
Nov 27, 2025
Legacy Urgent Care is fast, friendly and professional. The PA listen to
My symptoms, asked great follow up questions and then explained her diagnosis and walked me through what I can do to feel better.
Nov 27, 2025
Very happy with the attention and care
Nov 26, 2025
The whole staff was phenomenal! I was in and out within an hour. Each nurse doctor was informative.
Nov 26, 2025
Everything was so simple and I felt like the staff genuinely cared.
Nov 26, 2025
I was in and out in under 30 minutes, staff was friendly and knowledgeable
Nov 26, 2025
The facility was not busy during our visit so that was a good baseline for a good experience. The facility was clean and orderly, the staff was friendly and attentive.
Nov 26, 2025
the best! quality, efficiency, friendliness, professional
Nov 26, 2025
I had just moved from my house and had anxiety
Nov 26, 2025
Everything was great
Nov 25, 2025
Excellent
Nov 25, 2025
Very kind, informative and they ALWAYS care and helpful. They have helped our family many times over the years and everyone is amazing. They actually treat you as you are part of their family. Highly recommend!
Nov 25, 2025
My last three visits at Legacy ER Coppell, I have had the distinct pleasure of receiving medical care from Dr. Bednar. She is an excellent physician with a highly developed ethic of care.
Nov 25, 2025
Everyone was very nice and knowledgeable about my concerns and conditions
Nov 25, 2025
Happy with service
Nov 24, 2025
I was in respiratory distress and everyone right on top of administering the medication I needed!
They went the extra mile.
Nov 24, 2025
The entire process was very efficient and professional.
Nov 24, 2025
Excellent visit. Doctor was very helpful and it was a quick visit.
Nov 24, 2025
The staff was knowledgeable and friendly.
Nov 24, 2025
The staff is always professional and knowledgeable. Excellent from front desk to medical staff
Nov 24, 2025
Friendly, kind, understanding.
Nov 23, 2025
Very professional
Nov 23, 2025
I'm sure a slow Saturday morning helped with the quick check in time, but the staff was efficient, friendly, knowledgeable & took time to answer questions & get things right for me. Exceeded my expectations.
Nov 23, 2025
Excellent care and wonderful people all the way. Extremely well cared for.
Nov 23, 2025
Perfect thanks!
Nov 23, 2025
Zach, Sheila and Shelli were wonderful, calmed me and took excellent care of me
Nov 23, 2025
You’ve been consistently clean, quick, effective, and excellent.
Nov 22, 2025
The whole process was efficient and easy. Everyone was friendly and communicated well.
Nov 22, 2025
Customer service, nurse, techs. Everything
Nov 22, 2025
It was a very pleasant experience considering circumstances
Nov 22, 2025
I've tried two other urgent care offices nearby but Legacy is the best. No appt., 24-hour availability. Staff is knowledgable and gives me great care. Figures out what I need. You have an xray machine on site (I have frequent lung infections). Getting in and out is a smooth process. Thank you!
Nov 22, 2025
Dr, explain my illness and how to manage the pain. He even gave advise for a sport therapy if pain worse after a few days.
Nov 22, 2025
Everyone is super friendly and I feel like they don’t just treat you like a number. They actually do try and give you the best care possible
Nov 22, 2025
Dr. Fagner is an awesome doctor and has always provided excellent care!