Legacy ER & Urgent Care - Coppell
Emergency Medicine, Urgent Care
330 South Denton Tap Road
Coppell, TX 75019 Directions
4.7 out of 5
14,949 verified ratings
14,949 Ratings, 2,735 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Legacy ER & Urgent Care - Coppell is recognized for its fast, efficient, and professional care, with many patients emphasizing the kindness and compassion of both medical and administrative staff. The facility is praised for quick diagnosis, thorough evaluations, and seamless processes that prioritize patient comfort and understanding. Patients feel respected and well-informed throughout their visits, often noting the attentive communication from providers. While most experiences are positive, a few mentions highlight occasional delays in wait times and minor issues with thoroughness in specific cases. Overall, the group maintains a strong reputation for quality urgent and emergency care with attentive, knowledgeable staff.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Nov 9, 2025
It’s right around the corner and it is amazing
Nov 9, 2025
I am not a doctor but know my body. I was given exactly what was needed.
Nov 9, 2025
Very friendly and kind to a mom coming in with three kids sick, dehydrated, and needing a IV…especially the nurse that administrated the IV. Don’t know his name but nice guys
Nov 9, 2025
Listened, asked appropriate questions, understood, provided proper treatment.
Nov 9, 2025
It's close to home.
Convenient.
No unnecessary frills but what is needed.
Nov 9, 2025
Front desk receptionist was very kind and answered all my questions about fees and billing.
Nov 9, 2025
Everyone was very caring and throughout with their processes as well as explaining everything they were doing in detail
Nov 9, 2025
Total care and service was superior
Nov 9, 2025
I had fun, didn’t experience the standard ER stuff.
People generally don’t like to visit medical facilities however I have had good experiences when I have had a need to come to your clinic
Nov 9, 2025
Paramedic attending was excellent
Nov 9, 2025
When you're feeling like hell it's always nice to have people that care about you as a person. This staff was knowledgeable and walked me through every step of the way. They were all so kind.
Nov 8, 2025
Always easy to get in and out when you don’t feel well. I fired Texas Health. They would not see you if you were sick. They wanted to schedule every visit.
You get me in when I need stitches or I’m sick.
Thank You
Nov 8, 2025
We have seen this doctor through the years and he is more personal and caring than some GPs so we are always happy when he works.
Nov 8, 2025
Everyone was great!
Nov 8, 2025
Super kind care from everyone
Nov 8, 2025
Quick service
Nov 8, 2025
Everyone was great!
Nov 8, 2025
Excellent and friendly, professional team of nurses and doctors who addressed my bronchitis.
Nov 7, 2025
Was misdiagnosed at Cooks children hurst, glad to bring my daughter to Legacy. Everyone’s very nice and professional. Got correct diagnosis and treatment within an hour.
Nov 7, 2025
Excellent, caring and friendly service in a timely manner.
Nov 7, 2025
Dr. Fagner went above and beyond. With proper testing he was able to find I had multiple PE. Alexa was able to get me transferred to the hospital in a timely manner. The entire staff at Legacy on Wednesday took excellent care of me and saved my life.
Nov 7, 2025
I have used Legacy ER several times when I could not get an appointment with my PCP.
Staff is always welcoming. Care is delivered in a thorough and timely manner.
I have recommended Legacy to several of my co-workers and family.
Nov 7, 2025
I highly recommend! Everyone was friendly and very knowledgeable. The process was quick and easy and I was given the best care.
Nov 7, 2025
Everyone was so nice and they got us in super fast !
Nov 7, 2025
So much better than a hospital ER. Staff is caring, tests are provided, facility is well kept.
Nov 7, 2025
I arrived in pain from a bad burn on my foot (long story). I was seen very quickly and my wound was carefully treated. Medicine was applied and wrapped and a special shoe for my foot was provided. The doctor and nurse were very nice and compassionate in their approach. My foot seems to be healing well. Thank you for your excellent servicew!
Nov 7, 2025
Excellent care Evertone was so nice and caring and helpful.
Nov 7, 2025
Our family has been coming here for years. They take great care of us.
Nov 6, 2025
I felt that my whole experience was handled with care. My condition was addressed and taken care of. I'm grateful for the professionalism of the staff that I encountered.
Nov 6, 2025
The people there are beyond what you might expect. The lady that checked me in was so friendly, it actually felt nice to be around her ! I can’t remember her name . Derick was also great wish I could remember all the people that help me named .
Nov 6, 2025
Everyone was friendly and kind. I was treated with respect and dignity. The tests that were completed were explained in detail and that helped me feel at ease v
Nov 6, 2025
Thanks Dr. Pedro Salcido, M.D.
Nov 6, 2025
Very knowledgeable and able to diagnose my problem correctly.
I left feeling that I got the best of care.
❤️
Nov 6, 2025
I've been to the McKinney facility several times, and I'm very happy with every aspect of their services.
Nov 6, 2025
My daughter came in with a laceration and fracture to her nose. The whole staff was so incredibly kind and supportive of her needs. She was very nervous and they made her feel very comfortable.
Nov 5, 2025
from the moment I walked in everyone couldn’t have been more attentive, kind caring in every part of the treatment as
well.
I’m from Florida Florida totally did this without Knowing anything about it and it was just nothing short of spectacular
Nov 5, 2025
Very good experience
Nov 5, 2025
Every one works there is so professional and kind at the same time. I am glad I visited at that moment.
I am really grateful to visit there
Thanks so much to all of them who took care of me.
Nov 4, 2025
Awesome
Nov 4, 2025
Everything was amazing. The urgency of care I needed was unexpected. Dr. Fagner and PA P. Gathings treated me not only with respect but with so much care. I am so grateful to them.
Nov 4, 2025
excellent service
Nov 4, 2025
Very good care every time I have gone here
Nov 4, 2025
Great Service!
Nov 4, 2025
Excellent and caring
Nov 4, 2025
Everyone was so kind to my son Jordan!
Nov 4, 2025
Friendly staff
Courteous & knowledgeable nurses
All around good experience
Nov 4, 2025
Easy in and great patient care without any long waits. Just what I wanted and expected from Legacy Urgent Care.
Nov 4, 2025
The three people that helped were very supportive and knowledgeable
Nov 4, 2025
Staff was extremely professional and thorough in the evaluation of issue.
Nov 4, 2025
Quick and efficient, got me what I need to begin feeling better. Listened to my concerns and honored them.