Methodist Legacy ER & Urgent Care - Coppell
Emergency Medicine, Urgent Care
330 South Denton Tap Road
Coppell, TX 75019 Directions
eruc.methodisthealthsystem.org
4.7 out of 5
14,797 verified ratings
14,797 Ratings, 3,485 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Methodist Legacy ER & Urgent Care - Coppell for fast, efficient, and compassionate care. Many comments highlight friendly, professional staff across registration, nursing, and providers; facility cleanliness and easy access are noted. Several patients describe accurate, timely diagnoses and effective treatments (SVT stabilization, kidney stone diagnosis, UTI care, x-rays/orthopedic follow-up). Overall sentiment is highly positive with repeated recommendations and gratitude for life‑saving and attentive care.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Apr 5, 2026
Everything went great as it always does when I and my other family members go there . My sister , brother-law , my mother , and last but not least my husband !!
Apr 5, 2026
Incredible staff and always timely with service. Grateful Legacy Urgent Care and ER is there for us!
Apr 5, 2026
Super fast and friendly. Amazing
Apr 5, 2026
I was in and out in a timely manner with my health issues fully addressed.
Apr 5, 2026
The bedside manner was the best I’ve ever had. She was kind and genuine and very efficient in her care. I’ve been to many urgent cares in my lifetime and I’ve yet to experience such warm genuine care.
Apr 5, 2026
I work there so I am biased but I love it. I felt very card for as a patient even though I am also an employee. Thank you everyone!
Apr 5, 2026
I felt very well taken care of during my appointment. I felt that the PA really listened to me and tried to figure out the best treatment for me.
Apr 4, 2026
Twice, I’ve been to Legacy Urgent Care and the staff has shown professional health care.
Apr 4, 2026
Everyone was really nice and helpful, from beginning to end.
Apr 4, 2026
Er isa close to my home! The Doctor listened to my symptoms and provided an effective treatment plan! I have recovered!
Apr 4, 2026
I have always been treated by respectful and caring people. I could not ask for more.
Apr 4, 2026
great
Mar 27, 2026
Very professional
Mar 23, 2026
This place deserve a 10 star everything was perfect quick and very professional
Mar 22, 2026
Dr. Philip is one of my favorite doctor I have ever met. Very smart and honest about everything! Thank you!
Mar 22, 2026
The entire process fast, friendly and efficient. The staff was very knowledgeable.
Mar 22, 2026
I didn’t know if I should go to an ER or Care now. I reached out to my trusted friend who highly recommend you. I was completely shocked with your facility. It was a mini ER without the hospital feel. Unfortunately I’m sure I will be back .
Mar 21, 2026
Everyone was attentive and kind. Got me in and out as quickly as possible and took my concern seriously.
Mar 20, 2026
I came in and was checked in, assessed by doctor, xrays and treatment plan thoroughly explained and called into my pharmacy. Pricing was clear and I was out the door in an hour. Fantastic staff and the bar for which all Urgent Care should aspire to!
Mar 20, 2026
First rate staff and facility.
Mar 19, 2026
Staff are friendly and helpful. Nurse Zach offered hot packs for my back that was hurting. Dr. Gomez made sure to check what needed to be checked. Prescription medication was appropriate for the need. Checking out process was smooth. I felt seen and valued.
Mar 18, 2026
Just overall exceeded my expectations
Mar 18, 2026
Exelente service
Mar 18, 2026
Miranda and Skyler were amazing and listened to me even though I felt like I was overreacting about my issue. They communicated throughout the entire visit and gave me my labs super quick and even my radiology came back fast. Highly recommend Frisco west location.
Mar 18, 2026
Never a long wait and very friendly staff.
Mar 18, 2026
I have used Legacy ER / Urgent care for times not convenient to go to my pcp after hours etc for 15 years. The staff is always extremely professional and kind. Most of the doctors like Dr. Dinkins are very empathetic and willing to listen.
Mar 18, 2026
Always exceptional service, every time.
Mar 18, 2026
Dr. Joe is wonderful! He is knowledgeable,
friendly & wish he was my primary Dr,
Mar 17, 2026
Walked in with major back pain from my fusion 360 surgery and walked out with relief. Not only did the staff give pain relief, they made sure I felt relief and gave another injection to make sure I was not in pain. I was visiting Dallas from out of town and needed help due to a new fracture. Thank you
Mar 16, 2026
I continue to come back here because of the excellent staff and doctors.
Mar 15, 2026
Each person who helped me was : ABSOLUTELY WONDERFUL 💯
No Way I could have asked for more AMAZING care 🥰
Mar 15, 2026
Entire process was smooth and efficient. I received excellent care and would highly recommend!
Mar 15, 2026
They treated me very well and were very helpful and knowledgeable.
Mar 15, 2026
I was seen immediately. Dr was very concerned with my care. The best urgent care I hav received in a long time.
Mar 15, 2026
I called a few days later after the visit to see if the doctor that saw me was available to answer a question. Unfortunately, he wasn't. I asked the receptionist if they knew the next time he would be in so I could ask a question about the visit. She said they couldn't give me that information. I was curious as to why I wouldn't be able to get in contact with the doctor that treated me.
Mar 14, 2026
The office staff was friendly and professional. The ENT’s that checked me in were thorough. The PA that saw me was friendly and professional
Mar 14, 2026
The Dr and her assistant were very professional. However, I wanted the Dr to examine my pelvic area and she did not. She suggest that I see a gynecologist. At least, I expected to be examined which was the reason for my visit. Otherwise, all contacts were excellent. Front desk receptionist.. excellently helpful.
Mar 14, 2026
I am so impressed by the spotless clean appearance of the facility. It makes me feel comfortable to be there. The entire staff was professional, which makes me feel confidant. I recommend your location.
Mar 14, 2026
Quick and was straight to the issue. And helped me get better quicker for my surgery.
Mar 14, 2026
super easy in and out service, diagnosed correctly the first time.
Mar 14, 2026
I was seen quickly and my needs were taken care of. Thank you!
Mar 14, 2026
He was very attentive and informative.
Mar 14, 2026
Very efficient and quality care.
Mar 13, 2026
The staff was very kind and very efficient.
Mar 13, 2026
I always go to you before any ER. It’s faster, friendlier, better one on one, very sweet and caring more about each patient. The cost is much less. I would Legacy before any ER
Mar 13, 2026
They do a good job, but need to keep the patient informed when is taking a long time. My visit took too long and I had to ask for updates.
Mar 13, 2026
All staff were amazing as usual!
Mar 12, 2026
I have been to legacy er several times and I highly recommend it
Mar 12, 2026
Very efficient.
Mar 12, 2026
Service was quick, nice and informative.