Methodist Legacy ER & Urgent Care - Coppell
Emergency Medicine, Urgent Care
330 South Denton Tap Road
Coppell, TX 75019 Directions
eruc.methodisthealthsystem.org
4.7 out of 5
14,950 verified ratings
14,950 Ratings, 3,455 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Methodist Legacy ER & Urgent Care - Coppell for fast, efficient, and compassionate care. Many comments highlight friendly, professional staff across registration, nursing, and providers; facility cleanliness and easy access are noted. Several patients describe accurate, timely diagnoses and effective treatments (SVT stabilization, kidney stone diagnosis, UTI care, x-rays/orthopedic follow-up). Overall sentiment is highly positive with repeated recommendations and gratitude for life‑saving and attentive care.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 15, 2026
Each person who helped me was : ABSOLUTELY WONDERFUL 💯
No Way I could have asked for more AMAZING care 🥰
Mar 15, 2026
Entire process was smooth and efficient. I received excellent care and would highly recommend!
Mar 15, 2026
They treated me very well and were very helpful and knowledgeable.
Mar 15, 2026
I was seen immediately. Dr was very concerned with my care. The best urgent care I hav received in a long time.
Mar 15, 2026
I called a few days later after the visit to see if the doctor that saw me was available to answer a question. Unfortunately, he wasn't. I asked the receptionist if they knew the next time he would be in so I could ask a question about the visit. She said they couldn't give me that information. I was curious as to why I wouldn't be able to get in contact with the doctor that treated me.
Mar 14, 2026
The office staff was friendly and professional. The ENT’s that checked me in were thorough. The PA that saw me was friendly and professional
Mar 14, 2026
The Dr and her assistant were very professional. However, I wanted the Dr to examine my pelvic area and she did not. She suggest that I see a gynecologist. At least, I expected to be examined which was the reason for my visit. Otherwise, all contacts were excellent. Front desk receptionist.. excellently helpful.
Mar 14, 2026
I am so impressed by the spotless clean appearance of the facility. It makes me feel comfortable to be there. The entire staff was professional, which makes me feel confidant. I recommend your location.
Mar 14, 2026
Quick and was straight to the issue. And helped me get better quicker for my surgery.
Mar 14, 2026
super easy in and out service, diagnosed correctly the first time.
Mar 14, 2026
I was seen quickly and my needs were taken care of. Thank you!
Mar 14, 2026
He was very attentive and informative.
Mar 14, 2026
Very efficient and quality care.
Mar 13, 2026
The staff was very kind and very efficient.
Mar 13, 2026
I always go to you before any ER. It’s faster, friendlier, better one on one, very sweet and caring more about each patient. The cost is much less. I would Legacy before any ER
Mar 13, 2026
They do a good job, but need to keep the patient informed when is taking a long time. My visit took too long and I had to ask for updates.
Mar 13, 2026
All staff were amazing as usual!
Mar 12, 2026
I have been to legacy er several times and I highly recommend it
Mar 12, 2026
Very efficient.
Mar 12, 2026
Service was quick, nice and informative.
Mar 11, 2026
I came in for a test and was in and out very quickly. Everyone is so nice and helpful. The medical staff listen to your concerns yet provide the best care.
Mar 11, 2026
I always have the best assistance when I come there. I feel like I'm at the right place and my family knows this is the only Urgent Care facility I go too.
Mar 11, 2026
All the doctors who tended to me were extremely nice. They were knowledgeable and didn’t keep me waiting long without checking on me. They were knowledgeable whole process from start to finish I was very pleased.
Mar 11, 2026
Have used them for years ... in quick, take care of my needs, and I'm out in no time!
Mar 11, 2026
Exceptional Patient Experience in record time!
Mar 10, 2026
I was in and out in 30 minutes
Mar 10, 2026
all very professional
Mar 9, 2026
Great experience overall.
Mar 9, 2026
My main nurse Jamaica was absolutely wonderful, she was kind, attentive, knowledgeable, and supportive
Mar 9, 2026
Courtesy and professionalism of the staff. Plus it’s my neighbored clinic.
Mar 1, 2026
When you have to go to the ER it's usually not a good thing but again this visit was almost trouble free and I was taken care of in less time then you would normally have to sit a doctors waiting room. Thank You!!!!
Mar 1, 2026
This was my first time at this urgent care, the registration was quick and easy, the staff was kind and communicative, they eased my anxiety and took my illness seriously.
Feb 28, 2026
I’m 65 and don’t have a doctor - who does anymore!?… Legacy ER is always prompt, caring and professional. You make me feel like I actually have a primary care physician and that I have access to competent care. Thank You!
Feb 28, 2026
Excellent bed side manners exibited by all members of the medical team, including the nurses and assistants.
Feb 28, 2026
Friendly and attentive staff from the time of entrance thru the entire visit.
Feb 28, 2026
Everything was great. Love being able to make an appointment. I was in & out in 30 minutes!
Feb 25, 2026
Staff was wonderful, knowledgeable and I felt listened to and felt I got excellent care
Feb 24, 2026
Happy with a diagnosis and how the doctor and NP from the cardiac department explained things to me. I was sent home with a multi-page document explaining pericarditis. The discharge paperwork was easy and explicit in what to do next and also listed my medications.
Feb 24, 2026
Comfortable waiting room, clean restroom, close to home. Didn’t have to wait too long. Received a follow up call regarding a change in antibiotic that was sent to my pharmacy.
Feb 24, 2026
Fast and efficient urgent care
Feb 24, 2026
Staff was friendly, courteous, and helpful for seeing my daughter and I at the same time since we both were in for the same situation. The facility got busy and it seemed that discharging me became a lower priority as other patients were prioritized.
Feb 22, 2026
Any time I have urgent care needs I drive from McKinney to this location. I have always felt confident in the doctors who service this location and have felt well looked after by the nursing staff. Everyone is kind, empathetic and really care about the patients.
Feb 22, 2026
It seemed a little crowded upon entering, but I was registered and in and out with the doctor quickly.
Feb 22, 2026
I had a bad looking skin tear and could have taken care at home myself.
Feb 22, 2026
Staff was friendly, but I never saw a doctor. Issue not resolved. The medications didn't really do anything for me and I'm still sick.
Feb 21, 2026
This facility gives quality care and the physician is extremely good with clearly a lot of urgent/er care experience!
Feb 21, 2026
overall great experience while visiting the facility
Feb 21, 2026
The whole process was smooth and fast
Feb 21, 2026
The way Dr. Skyler treated with care and familiarity is highly appreciated. Thanks to doctor, nursing and administrative staff.
Feb 21, 2026
The staff at Legacy ER & Urgent Care are wonderful. The entire process was so easy. Thank you!