Methodist Legacy ER & Urgent Care - Coppell
Emergency Medicine, Urgent Care
330 South Denton Tap Road
Coppell, TX 75019 Directions
eruc.methodisthealthsystem.org
4.7 out of 5
14,784 verified ratings
14,784 Ratings, 3,601 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Methodist Legacy ER & Urgent Care - Coppell for fast, efficient, and compassionate care. Many comments highlight friendly, professional staff across registration, nursing, and providers; facility cleanliness and easy access are noted. Several patients describe accurate, timely diagnoses and effective treatments (SVT stabilization, kidney stone diagnosis, UTI care, x-rays/orthopedic follow-up). Overall sentiment is highly positive with repeated recommendations and gratitude for life‑saving and attentive care.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Apr 19, 2026
The nurse we had that day was exceptional!!
Apr 19, 2026
Every experience I've had has been outstanding. I've recommended you several times.
Apr 19, 2026
Excellent service
Apr 18, 2026
Fully satisfied with the administration staff, nursing staff and doctors at Legacy er/urgent care.
Apr 18, 2026
Friendly and knowledgeable staff. Each NP or RN that helped my daughter (who was SO SCARED) was so calming and great with her. Letting her know what to expect and being encouraging each step of her treatment (stitches). 10/10 visit.
Apr 18, 2026
Excellent care always, thank you!
Apr 17, 2026
Everyone was super friendly and helpful.
Apr 17, 2026
Just good service!
Apr 17, 2026
Superstar team, appreciate the world class service and care. I sincerely appreciate you taking care of me!
Apr 16, 2026
The total time of visit was very important to me. We appreciate the fact that we were waiting for hours.
Apr 16, 2026
It was all great.Everyone is friendly and knowledgeable.
Apr 16, 2026
Excellent and quick care from staff period the scan Person was not able to make it before I had to leave so didn't get that done but otherwise great
Apr 16, 2026
Fast professional service in a clean environment
Apr 16, 2026
Our family always prefers to go to Legacy ER because we get good care, the facilities are clean, not crowded and we are in and out quickly. If you have a question after you leave, all you have to do is call and they get you the answers you need quickly and efficiently. They follow up to see how you’re doing.
Apr 15, 2026
Anna, Dereck, both drs and all staff were amazing! The triage guy was so great too. Everyone was so nice and caring, made me feel so cared for especially since I was there alone.
Apr 15, 2026
It great when one can go from point A to B with no hassle nor be given a feeling your are putting them out. Not here all quick, friendly, the the point and out one goes to recover.
Apr 15, 2026
Very professional, knowledgeable and efficient
Apr 15, 2026
Good place to go for a minor health issue
Apr 14, 2026
WE have been to Legacy ER and Urgent Care multiple times over the years. We love Legacy ER ane Uregent Care! They have never let us down and provide the best care!
Apr 14, 2026
From the moment I arrived, I was greeted by the registration staff and quickly assessed. The doctor and staff were professional, friendly, courteous and knowledgeable and made me feel
Comfortable and secure. My visit was a very positive experience!
Apr 14, 2026
I've recommended Legacy ER & Urgent Care to friends and they have also been impressed with the service they received!
Apr 14, 2026
This place is THE BEST place to get looked at. You could spend HOURS waiting at BSW, or.... you could wait 5 minutes and get seen by some great people. Unless you are needing some legit emergency care, then go to BSW, but everything else under the sun.. go see Legacy
Apr 13, 2026
everything and everyone as always were great!
Apr 13, 2026
Very good experience!
Apr 13, 2026
I was very satisfied.
Apr 13, 2026
got to the point of the problem and get it taken care of
Apr 13, 2026
The location was fully staffed and the overall time in the location was great. The ability to treat and/or diagnose my issue, including the CT Scan, is/was great.
Apr 13, 2026
Always fast with perfect treat and all Doctorts very good and never late
Apr 13, 2026
Thorough and caring.
Apr 12, 2026
The doctor that I saw during my visit was outstanding. The doctor quickly identified that I had a serious problem, and took timely and appropriate action to have me admitted to the hospital and scheduled for emergency surgery. He took my complicated medical history into consideration and treated me as an individual, not as a medical condition.
Apr 12, 2026
Happy with treatment and expediency of services.
Apr 12, 2026
Got great service and they helped me feel better.
Apr 12, 2026
They are doing excellent job thank you
Apr 12, 2026
Everything was great
Apr 11, 2026
Nurse, Doctor was friendly and emphatic
Apr 11, 2026
Absolutely wonderful experience. Would get hurt again to make another visit. Highly recommend.
Apr 10, 2026
From the front desk to X-ray to the one who gave me a tetanus shot to the doctor who saw me….each one was friendly, efficient and kind. I had just been in a car accident and still was a little “up” on adrenaline. Everyone was calming and helped to ease any concerns I might have had.
Apr 10, 2026
Just another GREAT experience!!
Apr 10, 2026
An amazing group of people!
Apr 10, 2026
When needing urgent care, Legacy is one of the best. Doctors and medical staff listen and medication is provided to get you well.
Thank you!
Apr 10, 2026
Legacy ER provides quality care. They are efficient, friendly, and knowledgeable.
Apr 9, 2026
It was wonderful to be seen as fast as I was, was made to feel that my illness was urgent. Thank you
Apr 9, 2026
The PA was great. He don’t a lot of time explaining things to me. He made the whole process much easier.
Apr 9, 2026
The whole team was very professional and kind.
Apr 9, 2026
Excellent, excellent, excellent! Wouldn't change a thing! Great care and almost always a quick in and out!
Apr 8, 2026
I fear I must go there a lot and every time they get to the point and get me feeling better!
Apr 8, 2026
The staff at Legacy ER is wonderful and all look like supermodels.
Apr 8, 2026
From the time I entered Legacy ER, the check in was smooth, the triage was very good and the discussion with the Doctor, nurses and phlebotomist was exceptional. It is hard to find a standalone ER/UV that has a lab and CT onsite. Everyone was very professional, knowledgeable and very kind. This is what HealthCare needs to be!! Thank you!
Apr 8, 2026
Everybody was so welcoming and nice.
Apr 8, 2026
I love this place when pcp can’t fit my daughter or I in the same day.