Methodist Legacy ER & Urgent Care - Coppell

Emergency Medicine, Urgent Care

330 South Denton Tap Road

Coppell, TX 75019 Directions

(469) 312-7777

eruc.methodisthealthsystem.org

4.7 out of 5

12,995 verified ratings

12,995 Ratings, 3,842 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise Methodist Legacy ER & Urgent Care - Coppell for fast, efficient, and compassionate care. Many comments highlight friendly, professional staff across registration, nursing, and providers; facility cleanliness and easy access are noted. Several patients describe accurate, timely diagnoses and effective treatments (SVT stabilization, kidney stone diagnosis, UTI care, x-rays/orthopedic follow-up). Overall sentiment is highly positive with repeated recommendations and gratitude for life‑saving and attentive care.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Jul 13, 2026
The nurse practitioner was excellant as well as the rest of staff. I'm so glad I went in as I was headed for trouble otherwise. They make it very easy when yoy are feeling horrible.

Jul 12, 2026
The staff helped and answered everything regarding why I came in. They were all friendly, caring and helped me feel at ease I would recommend Methodist Legacy ER & UC to anyone who needs to be seen by Medical Professionals.

Jul 11, 2026
all good

Jul 11, 2026
Excellent care

Jul 11, 2026
Lauren was very efficient and compassionate Dr Lewis was thorough and very supportive. They took the time to assist me as needed They were so quick to pull me back, I didn't even have time to sit down.

Jul 10, 2026
Always quick and efficient. ??

Jul 10, 2026
Friendly caring front desk

Jul 10, 2026
Was pleased that they had some of my records from Harris downtown. I was there twice before it when it quit taking Medicare. Plan to use again if needed.

Jul 10, 2026
Just a good experience

Jul 9, 2026
Very concerned and knowledgeable. Very concerned and experienced with symptoms Didn't require Ready and Clean very concerned I'm very happy with my care

Jul 9, 2026
Nurses' were very professional All staff kept me informed at all times Attention to my condition was very timely Personnel was very kind

Jul 8, 2026
My nurse was fabulous and took really good care of me. I made sure that I didn't want any controlled substances and she made sure that I did not have any. He's a very kind doctor I had to wait a long time for the results of the x-ray to come back, but the tech was amazing. Very kind. We did have an issue that my FSA card was charged, but you could not see it on your end so now I'll have to figure out how to take care of that

Jul 8, 2026
Staff was amazing in a time of need!

Jul 7, 2026
This location has the friendliest nurses and staff I have ever come across

Jul 7, 2026
Everyone explained what they would be doing and why they were doing it. All the instructions explained what was going on and why I needed the treatment. I was happy with the treatment plan.

Jul 7, 2026
Dr Daniel Tauber was so knowledgeable and truly cares about people's health and well being. I would highly recommend your facility and Dr Tauber to anyone who wants honest and sound treatment and care. Hard to find these days.

Jul 6, 2026
It was by far one of the best experiences I had concerning my care. I would recommend anyone to seek care there

Jul 6, 2026
I love going to this urgent care; everything about it is the best.

Jul 6, 2026
Great doctor Great care

Jul 6, 2026
So kind Initially seemed a little skeptical of my condition and previous treatments that had worked but ultimately. Very kind and treated me well. These aren't applicable for me. Got me tight in to take care of me and we're very sensitive to my pain Again wonderful

Jul 6, 2026
Everyone I had any dealing with was great. The nurse and doctor were very professional and helpful.

Jul 5, 2026
All around very well Staff and Doctor were amazing Again everyone was in sync from start to finish

Jul 4, 2026
VERY SATISFIED WITH THE VISIT

Jul 4, 2026
I was taken back for my CAT scan right away and did not even have to wait long for the results I received a packet of information I was seen almost immediately Everyone coordinated very well. It was amazing to watch I don't remember being asked for my insurance (Medicare) information

Jul 1, 2026
I appreciate getting to see a doctor. I'm so happy to get the help I need to get better.

Jul 1, 2026
Service excellence!

Jul 1, 2026
There was only one block of time where we were concerned about not being checked on. While my daughter was waiting for the area to numb up that was going to be stitched we were told it would be ~20 minutes. 30 minutes passed with nobody coming in to check on her before I peeked out to check with the staff. The NP was very personable and did a great job placing my daughter's stitches.

Jul 1, 2026
Our ER and hospital of choice. Consistently excellent.

Jun 30, 2026
Pleasant, professional, knowledgeable staff. Not stressful environment

Jun 29, 2026
Explained what they were going to do and why.

Jun 29, 2026
Didn't wait at all

Jun 27, 2026
Excellent service and care, as always!

Jun 26, 2026
They were able to see me efficiently and discharge me efficiently. I was trying to get into a dermatologist at another practice, and it took them 2 days to respond to my voice mail, as I was not able to get to talk to a human.

Jun 26, 2026
The young lady at the front desk (registration) was training another worker and she was very professional and knowledgeable which is helpful as my case is a workers comp case.

Jun 26, 2026
Everyone was kind, professional, and caring. The doctor explained everything clearly, and I felt well taken care of.

Jun 25, 2026
The prompt care received. The same care as an emergency room at a hospital. Probably better. Staff was helpful and friendly .doctor was thorough and helpful. It was a good experience.

Jun 25, 2026
Folks were awesome

Jun 25, 2026
As always, service is great

Jun 25, 2026
Excellent service and care from staff with an accurate diagnosis. Was prescribed medication to help with symptoms.

Jun 24, 2026
Addy was very nice.

Jun 24, 2026
We all love Legacy ER. They are always right on and have the best people working there.

Jun 24, 2026
excellent service

Jun 24, 2026
It was my first time to visit and it went very well! I was very well treated, and the doctor completely listened to me and actually heard what I had to say and followed treatment that has worked for me in the past.

Jun 24, 2026
It was fast easy and friendly visit.

Jun 23, 2026
Nurse Rick and PA Suzie are exceptional!

Jun 23, 2026
Saw N P not Dr. The young man who checked me in was so nice and handled everything in good time as was the little girl at front desk who checked me in. Both were very efficient and friendly!!!

Jun 23, 2026
all staff very attentive

Jun 23, 2026
I received excellent treatment from the Medical Assistant, Nurse and Doctor. Great experience!

Jun 23, 2026
I have been to the particular facility several times in the past and have received great treatment. It seems that even though the ownership has changed the service still remains very good. Some of the staff have remained and I have grown to trust them through all my visits.

Jun 23, 2026
I received outstanding care overall. The wait time was minimal and the entire staff was very professional.