Legacy ER & Urgent Care - Allen
Emergency Medicine, Urgent Care
1310 W Exchange Pkwy
Allen, TX 75013 Directions
4.7 out of 5
13,253 verified ratings
13,253 Ratings, 2,819 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Legacy ER & Urgent Care in Allen is highly regarded for its consistently excellent and efficient care, staffed by friendly, knowledgeable, and compassionate professionals. Patients appreciate the quick and thorough assessments, clear communication, and attentive treatment provided by the medical and support teams. Many highlight the facility as their preferred choice for acute care due to its professionalism and patient-centered approach. Occasional concerns include some diagnostic accuracy and limited ER capabilities, but overall, the environment is welcoming and reliable, fostering strong patient trust and recommendations.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jan 18, 2026
It was great and quick. Thank you!
Jan 18, 2026
Ive used Legacy several times over the years and they are always consistent
Jan 17, 2026
My kidney stone was diagnosed quickly and I received appropriate care and pain management.
Jan 17, 2026
Quick, friendly, helpful
Jan 17, 2026
The front desk lady and nurse were very helpful and kind
Jan 16, 2026
Very friendly and very efficient with testing and getting me meds to feel better.
Jan 16, 2026
Always have a speedy visit where the right tests are made and treatment plans are given by a competent and cordial doctor.
Jan 16, 2026
I was in physical pain when I came into the facility with a UTI. The The security guard was very helpful and so was the rep at the front desk. I did not have to wait long before I was assisted to a room.
Jan 16, 2026
Best urgent care in entire area!!!!!!!!!!!!!!!!!! wouldn't go anywhere else
Jan 16, 2026
This is the very best place to go for walk-in treatment.
Jan 16, 2026
Everything was excellent as always here. I had not only a quick visit, but the Drs orders had me feeling better very quickly. So glad Legacy ER is so close.
Jan 15, 2026
Out of all the urgent cares in the area, I purposely came to this one yesterday as I’ve been before and had such a great experience, and my visit yesterday was just as good.
Jan 15, 2026
Care was thorough and fully explained.
Jan 15, 2026
Doctor was very engaging. He looked me in the eye, appeared very caring. He asked if I had any questions. A breath of fresh air. Thank you.
Jan 15, 2026
Quick and easy. Knowledgeable staff.
Jan 15, 2026
I had redness and swelling near my right eye, and it was getting worse. In my mind it could be something simple, or an emergence of a real problem. Legacy ER is about mile from my house... i had received excellant care on an earlier visit!
Jan 15, 2026
Legacy treats me fast, gives clear explanations and instructions and listens to me.
Jan 14, 2026
Short wait time. Doctor cred.
Jan 14, 2026
Dr. Bednar and everyone else involved in providing care was excellent. The wait time was short, the care was compassionate and efficient, and they moved quickly when I needed it.
Jan 13, 2026
Accurate diagnosis and treatment.
Jan 13, 2026
Absolutely a wonderful experience!! I was sick and they all took great care of me!!!
Jan 13, 2026
I went in for a very scary situation that I was feeling. All the nurses/techs and doctor were so kind and comforting. They were very quick and helpful through the whole visit.
Jan 12, 2026
my 18 month old was having an allergic reaction and the team quickly got him treatment and was FANTASTIC!
Jan 12, 2026
Location very close to where I live, facility was super clean, short wait time to be seen, kindness of all that helped me, register, nurse, Dr and X-ray and check out were all pleasant and took the time to see that I was ok.
Jan 12, 2026
Treated me like mattered, great staff and very attentive.
Jan 12, 2026
Thank you for being available, it really means a lot to me
Jan 12, 2026
Came in for what I believed to be a sinus infection. Staff was polite, professional, and friendly; listened well; and were efficient in diagnosing and offering a suggested treatment. Already feeling much better and on the mend.
Jan 4, 2026
I was very pleased with my treatmeny
Jan 4, 2026
The time I came was not a busy time so I was in and out in 45min. I know the Dr. From previous visits and he is friendly and thorough. Gives all the tx options clearly.
Jan 4, 2026
Dr. Philips is the best!
Jan 4, 2026
Easy check-in online. Cleanliness of the faciality.
Jan 4, 2026
I was in and out pretty quickly. Which was nice, no one wants to sitting in a waiting room all day.
Jan 4, 2026
Unusually efficient and skilled staff.
Jan 4, 2026
I always feel comfortable with the way the staff treat me and listen to me.
Jan 4, 2026
The whole process took half an hour and when you don't feel good that feels like forever so thanks for being so quick.
Jan 4, 2026
Great service
They seem to care about my problems
Jan 3, 2026
Just a very pleasant experience quick and too the point. No long wait and there were pleaty of folks around. Just a very pleasant experience . I will be back. Thank you Legacy
Jan 3, 2026
All in all a very good experience. Everyone professional and efficient
Jan 3, 2026
It was a great experience and felt relief that I was alright
Jan 3, 2026
Waiting time to see the NP was not too long. We asked for steroid injection and antibiotic prescription but NP explained that because I was sick only for 24 hours, it's not helpful to take antibiotic or steroid injection. I need to let the sickness run for at least 5-7 days to take antibiotic.
Jan 3, 2026
Very efficient and friendly
Jan 3, 2026
PA Mrs. Tamika is always very knowledgeable caring and considerate. She has taken care of my son on Many occasions and always very helpful restoring his health.
The young adult male that took my sons vitals etc is always very personable and has great personal relational skills.
Lastly, the paramedic showed much care when administering the breathing treatment . We’ve been patients at this location for over 10 years and have always had a great experience
Jan 2, 2026
When I went into the facility, I was called back by the triage nurse. I explained I was dizzy and vomiting and as soon as I said I had chest pain, she immediately brought me back to a room to started an EKG. The prompt triage and analysis showed I was having a heart attack I believe that the treatment I received in such a timely way contributed to my successful outcome.
Jan 2, 2026
Always pleased with the staff and attending physician.
Jan 2, 2026
We appreciate Shonda Hair, Dr. Urhoghide and their team. They are kind and professional during our visit.
Jan 1, 2026
This is my favorite Urgent Care clinic all the staff and doctors alike are very professional, friendly and knowledgeable! The doctors are direct and amazing at diagnosing the issue and I appreciate the aggressiveness in a good way to solve the issue! Well done.
Jan 1, 2026
Fast and effective
Jan 1, 2026
Very comfortable and easy medical facility with great staff.
Very knowledgeable and got me right in and out
Jan 1, 2026
because they deserve a good score for how well i was treated and taken care of.
Jan 1, 2026
I was very pleased all the way around with my visit!