Methodist Legacy ER & Urgent Care - Allen
Emergency Medicine, Urgent Care
1310 W Exchange Pkwy
Allen, TX 75013 Directions
eruc.methodisthealthsystem.org
4.7 out of 5
11,891 verified ratings
11,891 Ratings, 3,466 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Methodist Legacy ER & Urgent Care - Allen for fast, professional, and compassionate urgent care. Staff—including nurses, NPs and doctors—are described as friendly, thorough, and communicative; many comment on efficient registration, quick diagnosis, and clear follow-up instructions. Several accounts highlight successful procedures (stitches, x-rays, CT scan) and one describes timely recognition of a serious condition leading to emergency surgery. A few notes call out a rude front-desk employee and one case where pain persisted or antibiotics were ineffective.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 11, 2026
all good
Jul 10, 2026
Always quick and efficient. ??
Jul 10, 2026
Friendly caring front desk
Jul 8, 2026
Staff was amazing in a time of need!
Jul 7, 2026
This location has the friendliest nurses and staff I have ever come across
Jul 7, 2026
Everyone explained what they would be doing and why they were doing it. All the instructions explained what was going on and why I needed the treatment. I was happy with the treatment plan.
Jul 7, 2026
Dr Daniel Tauber was so knowledgeable and truly cares about people's health and well being. I would highly recommend your facility and Dr Tauber to anyone who wants honest and sound treatment and care. Hard to find these days.
Jul 6, 2026
It was by far one of the best experiences I had concerning my care. I would recommend anyone to seek care there
Jul 6, 2026
Great doctor
Great care
Jul 6, 2026
So kind
Initially seemed a little skeptical of my condition and previous treatments that had worked but ultimately. Very kind and treated me well.
These aren't applicable for me.
Got me tight in to take care of me and we're very sensitive to my pain
Again wonderful
Jul 4, 2026
VERY SATISFIED WITH THE VISIT
Jul 1, 2026
I appreciate getting to see a doctor. I'm so happy to get the help I need to get better.
Jul 1, 2026
Service excellence!
Jul 1, 2026
There was only one block of time where we were concerned about not being checked on. While my daughter was waiting for the area to numb up that was going to be stitched we were told it would be ~20 minutes. 30 minutes passed with nobody coming in to check on her before I peeked out to check with the staff.
The NP was very personable and did a great job placing my daughter's stitches.
Jul 1, 2026
Our ER and hospital of choice. Consistently excellent.
Jun 30, 2026
Pleasant, professional, knowledgeable staff.
Not stressful environment
Jun 30, 2026
Professional, friendly & helpful staff.
Jun 29, 2026
Explained what they were going to do and why.
Jun 27, 2026
Excellent service and care, as always!
Jun 26, 2026
The young lady at the front desk (registration) was training another worker and she was very professional and knowledgeable which is helpful as my case is a workers comp case.
Jun 26, 2026
Everyone was kind, professional, and caring. The doctor explained everything clearly, and I felt well taken care of.
Jun 25, 2026
The prompt care received. The same care as an emergency room at a hospital. Probably better. Staff was helpful and friendly .doctor was thorough and helpful. It was a good experience.
Jun 25, 2026
Folks were awesome
Jun 25, 2026
As always, service is great
Jun 25, 2026
Excellent service and care from staff with an accurate diagnosis. Was prescribed medication to help with symptoms.
Jun 24, 2026
We all love Legacy ER. They are always right on and have the best people working there.
Jun 24, 2026
excellent service
Jun 24, 2026
It was my first time to visit and it went very well! I was very well treated, and the doctor completely listened to me and actually heard what I had to say and followed treatment that has worked for me in the past.
Jun 24, 2026
It was fast easy and friendly visit.
Jun 23, 2026
Nurse Rick and PA Suzie are exceptional!
Jun 23, 2026
Saw N P not Dr. The young man who checked me in was so nice and handled everything in good time as was the little girl at front desk who checked me in. Both were very efficient and friendly!!!
Jun 23, 2026
all staff very attentive
Jun 23, 2026
I received outstanding care overall. The wait time was minimal and the entire staff was very professional.
Jun 21, 2026
Amazing staff
Jun 21, 2026
All was great
Jun 21, 2026
Excellent all the way around!
Jun 21, 2026
Everyone friendly & efficient. Trusted their care.
Jun 21, 2026
Everyone was very kind, knowledgeable, and interested in my care.
Jun 21, 2026
Friendly and wanted to assist
Jun 20, 2026
Good efficient experience and got the treatment I needed until I could see my ENT specialist
Jun 20, 2026
Quick and easy
Jun 19, 2026
Everything was done quickly and effectively. The staff was super friendly.
Jun 19, 2026
THE STAFF HERE WAS VERY HELPFUL AND EFFICIENT. THEY LISTENED AND FOLLOWED UP BY PHONE WITH TEST RESULTS.
Jun 19, 2026
He saved me from surgery! Thank you. All the staff was wonderful.
Jun 19, 2026
Great first visit!
Jun 18, 2026
While all facets of my visit was stellar, I was astonished to have this level of care and no wait time. Legacy ER rocks!! Thanks so much.
Jun 17, 2026
I've been to this Clinic several times. Everybody is always so nice and friendly. From the front staff to the processing and getting out. The doctors are always so nice and tries to be as thorough as possible.
Jun 16, 2026
The entire staff was very friendly and accommodating for my medical care.
Jun 15, 2026
I have been there several times over 3 years. Each visit has been with quality and care. It
Jun 15, 2026
The staff from the check in process, thru the entire process to the end were friendly and knowledgeable and may me feel comfortable while there.