Legacy ER & Urgent Care - Allen
Emergency Medicine, Urgent Care
1310 W Exchange Pkwy
Allen, TX 75013 Directions
4.7 out of 5
13,349 verified ratings
13,349 Ratings, 2,424 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Legacy ER & Urgent Care in Allen is highly regarded for its consistently excellent and efficient care, staffed by friendly, knowledgeable, and compassionate professionals. Patients appreciate the quick and thorough assessments, clear communication, and attentive treatment provided by the medical and support teams. Many highlight the facility as their preferred choice for acute care due to its professionalism and patient-centered approach. Occasional concerns include some diagnostic accuracy and limited ER capabilities, but overall, the environment is welcoming and reliable, fostering strong patient trust and recommendations.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Nov 9, 2025
It’s right around the corner and it is amazing
Nov 9, 2025
I am not a doctor but know my body. I was given exactly what was needed.
Nov 9, 2025
Very friendly and kind to a mom coming in with three kids sick, dehydrated, and needing a IV…especially the nurse that administrated the IV. Don’t know his name but nice guys
Nov 9, 2025
Listened, asked appropriate questions, understood, provided proper treatment.
Nov 9, 2025
Front desk receptionist was very kind and answered all my questions about fees and billing.
Nov 9, 2025
Everyone was very caring and throughout with their processes as well as explaining everything they were doing in detail
Nov 9, 2025
Total care and service was superior
Nov 9, 2025
I had fun, didn’t experience the standard ER stuff.
People generally don’t like to visit medical facilities however I have had good experiences when I have had a need to come to your clinic
Nov 9, 2025
When you're feeling like hell it's always nice to have people that care about you as a person. This staff was knowledgeable and walked me through every step of the way. They were all so kind.
Nov 8, 2025
Quality service, everyone was so kind and helpful
Nov 8, 2025
Super kind care from everyone
Nov 8, 2025
Excellent and friendly, professional team of nurses and doctors who addressed my bronchitis.
Nov 7, 2025
Excellent, caring and friendly service in a timely manner.
Nov 7, 2025
I highly recommend! Everyone was friendly and very knowledgeable. The process was quick and easy and I was given the best care.
Nov 7, 2025
Everyone was so nice and they got us in super fast !
Nov 7, 2025
So much better than a hospital ER. Staff is caring, tests are provided, facility is well kept.
Nov 7, 2025
I arrived in pain from a bad burn on my foot (long story). I was seen very quickly and my wound was carefully treated. Medicine was applied and wrapped and a special shoe for my foot was provided. The doctor and nurse were very nice and compassionate in their approach. My foot seems to be healing well. Thank you for your excellent servicew!
Nov 6, 2025
The people there are beyond what you might expect. The lady that checked me in was so friendly, it actually felt nice to be around her ! I can’t remember her name . Derick was also great wish I could remember all the people that help me named .
Nov 6, 2025
Everyone was friendly and kind. I was treated with respect and dignity. The tests that were completed were explained in detail and that helped me feel at ease v
Nov 6, 2025
Thanks Dr. Pedro Salcido, M.D.
Nov 6, 2025
Very knowledgeable and able to diagnose my problem correctly.
I left feeling that I got the best of care.
❤️
Nov 6, 2025
My daughter came in with a laceration and fracture to her nose. The whole staff was so incredibly kind and supportive of her needs. She was very nervous and they made her feel very comfortable.
Nov 5, 2025
Great peeps. Knowable. Fast
Nov 5, 2025
The nurse practitioner was very knowledgeable about my injuries and carefully listened to my concerns.
Nov 5, 2025
Quick in and out
Nov 5, 2025
Smooth visit
Nov 5, 2025
Every one works there is so professional and kind at the same time. I am glad I visited at that moment.
I am really grateful to visit there
Thanks so much to all of them who took care of me.
Nov 4, 2025
Awesome
Nov 4, 2025
Everything was amazing. The urgency of care I needed was unexpected. Dr. Fagner and PA P. Gathings treated me not only with respect but with so much care. I am so grateful to them.
Nov 4, 2025
Very good care every time I have gone here
Nov 4, 2025
Great Service!
Nov 4, 2025
Excellent and caring
Nov 4, 2025
Everyone was so kind to my son Jordan!
Nov 4, 2025
Friendly staff
Courteous & knowledgeable nurses
All around good experience
Nov 4, 2025
Easy in and great patient care without any long waits. Just what I wanted and expected from Legacy Urgent Care.
Nov 4, 2025
The three people that helped were very supportive and knowledgeable
Nov 4, 2025
Quick and efficient, got me what I need to begin feeling better. Listened to my concerns and honored them.
Nov 3, 2025
Everyone was very helpful and knowledgeable
Nov 3, 2025
It is comforting to know that Legacy provides excellent level of service especially when you are in pain, weak and needing immediate care.
Nov 3, 2025
Over all I was very pleased with the whole process of my visit to Legacy care.
Nov 3, 2025
Everything about it was positive.
Nov 3, 2025
I cannot think of anything that could have been improved.
Nov 2, 2025
I was treated very well. Staff were all friendly , knowledgeable, and caring .
Oct 31, 2025
Exceptionally good treatment
Oct 30, 2025
Great service from start to finish. Would go back for emergency medical support.
Oct 29, 2025
Everyone was very attentive and did a great job diagnosing a sprained elbow and explaining treatment. Kudos to nurse Alexis and front desk Joshua
Oct 29, 2025
Great experience. Fast and very efficient.
Oct 29, 2025
My visit to Legacy ER and Urgent Care was fast and efficient. The team is friendly, and they strive to provide a great patient experience.
Oct 28, 2025
Exceptional care
Oct 28, 2025
Always excellent staff and facility.