Legacy ER & Urgent Care - Allen
Emergency Medicine, Urgent Care
1310 W Exchange Pkwy
Allen, TX 75013 Directions
4.7 out of 5
13,286 verified ratings
13,286 Ratings, 2,991 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Legacy ER & Urgent Care in Allen is highly regarded for its consistently excellent and efficient care, staffed by friendly, knowledgeable, and compassionate professionals. Patients appreciate the quick and thorough assessments, clear communication, and attentive treatment provided by the medical and support teams. Many highlight the facility as their preferred choice for acute care due to its professionalism and patient-centered approach. Occasional concerns include some diagnostic accuracy and limited ER capabilities, but overall, the environment is welcoming and reliable, fostering strong patient trust and recommendations.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Feb 22, 2026
Any time I have urgent care needs I drive from McKinney to this location. I have always felt confident in the doctors who service this location and have felt well looked after by the nursing staff. Everyone is kind, empathetic and really care about the patients.
Feb 22, 2026
It seemed a little crowded upon entering, but I was registered and in and out with the doctor quickly.
Feb 21, 2026
This facility gives quality care and the physician is extremely good with clearly a lot of urgent/er care experience!
Feb 21, 2026
overall great experience while visiting the facility
Feb 21, 2026
The way Dr. Skyler treated with care and familiarity is highly appreciated. Thanks to doctor, nursing and administrative staff.
Feb 21, 2026
The staff at Legacy ER & Urgent Care are wonderful. The entire process was so easy. Thank you!
Feb 21, 2026
They were quick friendly and very attentive. Go me in and out fast.
Feb 20, 2026
There was an urgent care closer to me but I specifically went to this one because of how awesome everyone is. I had to take my boyfriend about a month ago at night and they were amazing then and nothing short of amazing this time. They were all extremely friendly and understanding to my somewhat embarrassing situation I was in. Lovely experience all around.
Feb 20, 2026
from sliced finger to ER back to trimming my brisket - 45 minutes. Excellent care, quickly. The entire staff from intake to RN to MD to check out were superb! Thanks for fixing my clear mistake to 'carve toward myself'.
Feb 20, 2026
Our family has great trust in Legacy ER. The front desk is friendly and very accommodating and our experience with the diagnosis and care have been excellent.
Feb 20, 2026
Overall experience was excellent
Feb 20, 2026
The doctor and the entire staff were very knowedgeable and courteous!
Feb 19, 2026
I love this clinic as always treated thoroughly
And quickly. Actually prefer coming here than primary Dr.!
Feb 19, 2026
Everyone I work with rave about Legacy ER & UC. I’m cash pay. Appt was still easy and thorough. I’ll tell everyone to come here
Feb 19, 2026
I have been coming here for years, and I've always been treated by real professionals who know what they are doing.
Feb 18, 2026
We were in a time crunch to see if we had covid due to an upcoming cruise. The whole visit took less than an hour. Prescriptions were written, and I am on the mend.
Can you do medicare physicals and the required bloodwork?
Feb 18, 2026
Great service
Feb 18, 2026
Close to home and quick to serve.
Feb 18, 2026
Knowledgeable and cared about the situation and patient.
Feb 18, 2026
Amazing all around
Feb 18, 2026
From start to finish each and every staff member working that evening was beyond kind and efficient. I felt they truly cared and I was SO grateful. There was a wonderful, relaxed feel at the office, everyone was actively working together so smoothly during the busyness of the evening. 10/10
Feb 18, 2026
Excellent care
Feb 18, 2026
Everyone’s efficient and friendly. I felt like everyone cared about the patient and patient care.
Feb 18, 2026
Friendly people. Greeted when I arrived. Wait times were not excessive.
Feb 18, 2026
Easy in and out. Always prescribes well. Appreciate the low drama approach.
Feb 18, 2026
Great experience and no wait!
Feb 18, 2026
Everyone at this facility made me feel like home as they all showed interest and compassion.
Feb 17, 2026
fast, seamless, experience. Covered my issue in a complete and professional manner
Feb 17, 2026
Good visit.. In and out quick with testing for flu, strep and covid. All negative, got steroid shot and after a week I am feeling better. Dr and staff were good communicators, friendly and competent.
Feb 16, 2026
Clean, professional, timely
Feb 16, 2026
Overall I had had a great experience with them. I have been there twice in the last couple of days and they have been so kind and helpful with answering my questions.
Feb 15, 2026
Always receive quality care.
Feb 15, 2026
It really was a good experience all things considered.
Feb 14, 2026
They were all great. The visit was short and got me on my way quickly with a plan to get better.
Feb 14, 2026
Overall we received exceptional service visiting Legacy ER for the very first time. We ended up at your extablishment due to the lack of service with Care Now that we originally stopped at first and no wonder thee were no cars there thats a red flag. So thank you for being right behind it.
Feb 14, 2026
I was not feeling well, I had a cough and pressure behind my eyes.
Feb 14, 2026
They were great. Fixes this broken guy up
Feb 12, 2026
Everyone was so kind and patient with my son, and did an amazing job caring for him quickly. Pam, Justin, Alexa, Kristy, and David, we appreciate you!
Feb 12, 2026
very good experience in every way.
Feb 11, 2026
They found that I had the flu. This caused the symtoms that I came in for. I thought it was more serious.
Feb 11, 2026
Best place for urgent care!
Feb 11, 2026
Always a good experience here
Feb 11, 2026
Dr. Priya was very communicative and explained the issue very clearly and provided right treatment at right time
Feb 11, 2026
Always great staff and service. Very friendly and get you in and out very quickly. Listen to everything that you have to say.
Feb 10, 2026
Very friendly place
Feb 10, 2026
Every time I need to go to Legacy ER, they always get me in a diagnose me and get me out. Very friendly staff.
Feb 10, 2026
Best urgent care I have ever been too
Feb 10, 2026
They were very friendly and upfront about the cost. It was quick care everything done in an hour.
Feb 8, 2026
The entire team was awesome! Thank you!
Feb 8, 2026
From the time I entered the office until I left, I was treated with kindness and respect. I've used LE on many occasions and will continue to use them for future care needs.