Legacy ER & Urgent Care - Allen
Emergency Medicine, Urgent Care
1310 W Exchange Pkwy
Allen, TX 75013 Directions
4.7 out of 5
11,779 verified ratings
11,779 Ratings, 205 Comments
Dec 2, 2024
Daniel Tauber
Great Job
Dec 2, 2024
Laura Pumarejo
It will be great if you can shorter the waiting time for the test results. It was about 30 min wait. When you are not feeling well, 30 min is long time to sit and wait.
Dec 2, 2024
Bethany Hoegenauer
I have come here multiple times and each time has been a satisfying experience. The staff is friendly and the physicians are attentive and knowledgeable.
Dec 1, 2024
Skyler Lynch
Everyone I interacted with from check in to nurse to doctor and in between all made me feel very comfortable, valued, and calm.
Dec 1, 2024
Skyler Lynch
Since I'm on Medicare, some places will not treat me. I have not had a problem any time I've been there.
Dec 1, 2024
Skyler Lynch
I have used Legacy ER and recommend them. I come back there because of the fine care give by the staff. I can say that I have not had a bad visit nor has my family. Please keep up the great work. Your contribution to the community is valued and appreciated.
Dec 1, 2024
Amar Patel
Make sure please don't send nurses to wrong door ,one nurse came to give us both shots and please make the process shorter don't leave patient s waiting for ever in the roomTo get discharged papers and install a hand held shower bidha in the toilet area to clean after giving pee sample Oh yes the first nurse terry (black young girl ) is the best very professional the way she understood who we are and rest our values of modesty and not exposing my daughter s chest while checking her chest ekg that was impressive Thanks
Dec 1, 2024
Laura Pumarejo
Keep up with the great service.
Dec 1, 2024
Alexis Stonerock
I brought my high school son in and was very disappointed at the language and the way he was talked to. It was very unprofessional and not called for. I have been here a lot of times and never experienced this before. The tech/nurse used the inappropriate language and was ver condescending when she realized he couldn't take a pill. For example, she made fun of him not being able to take a pill .. example, dude your a baseball player and you can't take a pill. She used the F word and cussed a couple other times. Her behavior was very inappropriate.
Dec 1, 2024
Eric Louis
I was misdiagnosed and given wrong medicine. Additionally, I was not being told that Physician Assistant will see me.
Dec 1, 2024
Tameka Henley
Great experience overall.
Nov 30, 2024
Jason Phillips
Great experience. Friendly staff. Got us in and out quickly.
Nov 30, 2024
Claudia Chavarro
They are awesome and keep stay the same
Nov 30, 2024
Pedro Salcido
This visit didn't change our likelihood of recommending Legacy because the care here has always been excellent. We're very thankful for Legacy.
Nov 29, 2024
Rajeev Patel
Great doctors and nurses. They assessed my needs and treated me for my injuries.
Nov 29, 2024
Susan Sullivan
The triage person was nice. However he was just asked a couple of questions then he was just clicking his computer very fast. BUT I felt did he really just get my information or just pushed me thru. He is very SHORT AND VERY DISMISSIVE
Nov 29, 2024
Susan Sullivan
One of your nurses I rarely see helped me, this is my second time with the flu and a secondary infection. She picked a medicine to help me and I think I'm slowly getting better. I'm very grateful to her and your facility. Thank you for helping us in the community. Especially when we have been sick 4 plus weeks!
Nov 29, 2024
Susan Sullivan
My first visit was so positive I came back this week and this time was just as good if not better than the first visit! Fast, friendly and very professional team.
Nov 29, 2024
Pryia Gathings
I have visited this particular location for years and always get top notch care from beginning to end.
Nov 29, 2024
Amar Patel
I felt very comfortable when I entered the facility. It was warm and inviting. The staff was very cordial and communicated every step that would happen. If i have to go to an Urgent Care I definitely will go back to Legacy ER Urgent Care.
Nov 29, 2024
Alexis Stonerock
For my husband who does't use his deductible up, lowering your prices would be nice.
Nov 29, 2024
Bethany Hoegenauer
Friendly folks and great care.
Nov 29, 2024
Andrew Murphy
This is the only urgent care facility I want to use. My experiences of care have been the absolute best.
Nov 29, 2024
Lara Rihani
Thank you
Nov 29, 2024
David Ohnoki
Very professional staff, great work, and affordable especially without insurance.
Nov 29, 2024
David Ohnoki
Continue your excellent service.
Nov 28, 2024
Rajeev Patel
Your services and STAFF was Outstanding, except for the tech who took my vitals. He seemed to be irritated or something. He raised his voice twice ar me and I started to leave. I had flown in for the holidays nit knowing that I had the punk eye. The female staff was friendly, professional, smiling, caring, and patient. Thank you all so much. I enjoyed my stay in Mckinney Texas.
Nov 28, 2024
Susan Sullivan
Friendly and attentive staff
Nov 28, 2024
Emily Buehler
I was seen for abdominal pain with ITI symptoms. The PA did not examine me at all. As a retired NP, this is a concern because you can miss other diagnoses. I also asked to sign a release to get the results of the culture sent to my surgeon and they said I had to wait. This seemed like an inefficient way to do things. But I return to Legacy because I can count on speedy care. The RN was wonderful on this visit!
Nov 28, 2024
Emily Buehler
This is the only facility that I have ever been to that the Doctors actually listen to the patients needs, and make a treatment course that works for the patients. This is why I will only go to this facility for treatment.
Nov 28, 2024
Daniel Tauber
Always prompt and understands how to treat me.
Nov 28, 2024
Daniel Tauber
I had an incredible experience here! It was fast, easy and I received excellent quality of care. I'm out of town here visiting family and this was so easy and stress free!
Nov 27, 2024
Scott Dinkins
I came in because I banged my head on concrete so the Dr told me I needed a couple staples. I'm not in the medical practice so I'm not sure if this is normal but I've heard from others that have experienced the same, the Dr is supposed to numb the area prior to putting them in and on the day I came in the Dr did not, and it was super painful.
Nov 27, 2024
Claudia Chavarro
X-ray tech took me off breathing treatment to take an x-ray. She set the mouth piece on the table. Upon returning, she handed me the mouthpiece without even cleaning it off. I had to ask her to clean it. I was already sick ad didn't need more germs.
Nov 27, 2024
Robert Wycoff
The appreciated that the doctor listened to my concern, did not make me go through any unnecessary testing to increase the bill and I was out in an efficient manner.
Nov 27, 2024
Robert Wycoff
Have been here with 2 family members prior and every time is fast and efficient care. Could not be more pleased.
Nov 27, 2024
Ryan Cradeur
They make me pay $500 dollars but did not give me any invoices for that and I haven't heard from them until now (5 days).
Nov 27, 2024
Bethany Hoegenauer
Thanks for all you do. Legacy ER is always my first choice.
Nov 27, 2024
Andrew Murphy
Everyone was friendly, concerned and helpful
Nov 27, 2024
Andrew Murphy
I received excellent care from all the staff members.
Nov 27, 2024
Andrew Murphy
Incredible staff. Thank you so much
Nov 27, 2024
David Ohnoki
I'm a repeat patient and I'm always pleased with Legacy at Hardin and Eldorado, McKinney. I was especially pleased with P.A. David Ohnoki, who thoughtfully, patiently, and professionally answered all my questions and even asked me a couple of times whether I had more questions!Later on, both David and Tiffany were also very helpful when I needed to make an adjustment in my medication, after discovering it was manufactured in mainland China.Thank you, Legacy, for being there when my PCP isn't available! You give me real peace of mind. My husband and I both are always very pleased with Legacy.
Nov 26, 2024
Rajeev Patel
I've been to Legacy ER 5 times. This was by far the speediest of all. I appreciated that. I was there a total of an hour, but was in the patient private room for 7-8 minutes, then on to the X-ray room. Dr. Patel came in shortly and said he'd be reviewing my X-ray momentarily. About 15 minutes later he came to tell me my X-rays were negative (no breaks; no cracks in my ribs), but that they always send them off to another location where they get a second opinion and that it could take 10-15 minutes or much longer to get a reply. At this point I had been there about 30 minutes altogether. The doc said I could leave any time and they would call me with the second opinion response if I wanted to go ahead and leave. I waited another 30 minutes but left after that and Nurse Billy called to let me know that the second opinion came in and it was also negative. I was given 3 prescripts of which one was a muscle relaxant and the other two were different levels of pain meds. I'm glad I went to Legacy ER. Many thanks to the speedy and efficient work last night!
Nov 26, 2024
Susan Sullivan
The staff from the front desk to check out are incredible.They have been so helpful in the past and yesterday I was in terrible pain with severe muscle spasms on my back and came I crying. The amount of care was amazing. So greatful for this clinic
Nov 26, 2024
Susan Sullivan
Very professional. In and out in less than one hour.
Nov 26, 2024
Scott Dinkins
This is the second time a visit to Legacy ER & Urgent Care turned from an Urgent Care visit into an ER visit (1st time was April 8th, 2025 for my son Andrew) and I am incredibly grateful for the way both visits were handled. Staff was incredibly considerate with me and absolutely wonderful with my son. In both cases, the hospitals that we were referred to could not have been better (Children's of Plano for Andrew and THR-Frisco for me). Genuinely appreciate the nurses, technicians and doctors at Legacy ER for all that they do!
Nov 26, 2024
Robert Wycoff
The front staff for checkin wasnt very knowledgeble if Legacy ER is in network for Medicare Advantage patients.
Nov 26, 2024
Eric Louis
You guys have got a pretty good system going there.
Nov 26, 2024
Eric Louis
Why am I paying doctor's visit price when I am being seen by the PAs? are there doctors that actually work there? every time I have been there, its only PAs? then there should be separate copays when seen by PAs and should not charge doctor's price. Do you pay the same to the PAs as doctors? I can report this to the medical board.
Nov 26, 2024
David Ohnoki
Always a fast and great experience!