Legacy ER & Urgent Care - Allen
Emergency Medicine, Urgent Care
1310 W Exchange Pkwy
Allen, TX 75013 Directions
4.7 out of 5
12,927 verified ratings
12,927 Ratings, 1477 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 19, 2025
Doctor was great. The male nurse seemed like he really didn't want to be there.
May 19, 2025
Care was quick, convenient, accessible, and staff were communicative and welcoming.
May 19, 2025
Everyone was super friendly and helpful. They make the process easy
May 18, 2025
The process from start to finish was pleasant and professional. Thank you.
May 18, 2025
I am amazed how I get QUICK and knowledgable help when needed. LegacyER certainly knows how to efficiently run an ER. Thank you to all!
May 18, 2025
Will always use Legacuy for any urgent care needs
May 18, 2025
Timing was good .seen nursepraction very good as well
May 18, 2025
Great Doctor!! Very friendly and knowledgeable about my condition.
May 18, 2025
Facility was clean and organized. Processed me into their System quickly. Waited maybe 10 minutes at most. Took me to nice room. Very efficient in diagnosing and treatment. Friendly staff.
May 18, 2025
Our nurse was absolutely incredible! She is the most empathetic and caring nurse I've ever met.
May 18, 2025
The whole service that I encountered was excellent I couldn't have asked for better
May 17, 2025
They were very quick and efficient!
May 17, 2025
Staff should knock before coming in a room. I was having an internal vaginal ultrasound performed and while exposed, some staffwho was not supposed to be there (was not the doctor or nurse), just walked in and then left after seeing what was going on. I was vulnerable and exposed and felt violated.
May 17, 2025
I've used Legacy ER several times. They're clean, timely, knowledgeable, and overall the facility is a good one.
May 17, 2025
Wonderful staff! Thank you!
May 17, 2025
They always figure out what I need to get me back on track
May 16, 2025
The doctor on duty placed staples in my scalp, well tried. Two were no even in my scalp and the third was only half placed.
I had to go to another urgent care the following day and the doctor there placed them properly.
The nurse was great though.
May 16, 2025
This time my visit was quick- maybe i got
Lucky because i was the only one in the waiting area.. the physician who took care of me was very compassionate and very thorough and explained everything well.
May 16, 2025
Great overall experience.
May 16, 2025
Everything was quick and professional.
May 16, 2025
Nurse Practitioner felt like a friend. She just sat down and listened, then offered options.
May 15, 2025
Dr. Philips is very kind and explains things
May 15, 2025
No, it's convenient and they're very friendly and in a timely manner. I don't go to any other walk-in clinic. This one is a step above.
May 15, 2025
Legacy assured us that they could take care of my son, however, their recommendation was that we take him straight to the ER at Children's. It ended up being the best recommendation. We appreciated the honesty
May 15, 2025
The staff was very helpful with me. I am 98 and they helped me get out of the car and back in the car at the end of my session. Customer service is like 5 star concierge service!!
May 15, 2025
From registration, triage, visit with Priya and check out, everything was quick and smooth.
May 15, 2025
Everybody is very friendly and service is quick
May 15, 2025
Everyone is great there!
May 15, 2025
I have to say that I had an unexpected and compassionate level of care that I was not anticipating. From the check-in process, to the nurse, to the paramedic who gave me injections, and most specifically the Dr who treated me! Everything about this visit was top notch. The facility is spotless, the wait time doesn't exist and my total time there was so quick and thorough I was/am truly amazed! I highly recommend this facility for any healthcare concerns you may have!!
May 14, 2025
Wonderful staff. They were so nice and put an eased. Explains d everything that was happening!
Thank you so much!
May 14, 2025
Always my first choice
May 14, 2025
Efficient and empathetic service
May 14, 2025
Great visit. Staff was wonderful dealing with me and my broken hip.
May 14, 2025
Dr Laura has been very helpful on two visits in two months blood sugar and post prostate surgery.
May 13, 2025
The doctor was very fast which was nice, but he wasn't with us more than a minute! He was kind but it felt rushed.
May 13, 2025
We've been to Legacy several times, and every time it has been a much better experience than any other urgent care or emergency room visits. They always get us in right away, the staff is very polite and took care of our needs. From the time my son was injured at home to the time that we were back at home after being seen, treated, and released a Legacy, was about 90 minutes. That turnaround time is unheard of anywhere else. I can't see how much we appreciate you, please never change.
May 13, 2025
Saw the PA. He was kind, courteous and detailed in his explanations.
May 13, 2025
Amazing care!
May 13, 2025
Love the care I receive here!
May 13, 2025
Awesome job keep up the great work!
May 13, 2025
I've come to see y'all like 5 times and y'all have been great
May 12, 2025
The doctor who treated me explained ed everything he would need yo do and did his best to put me at ease.
May 12, 2025
I was super sick and they called me right away
But the doc was not paying attention
May 12, 2025
Great staff. Always nice. Always helpful and friendly.
May 12, 2025
From the time I walked into the facility, the medical staff were attentive and friendly. The NP listened to my concerns before prescribing medications for me and the nurse that gave me an injection was gentle. They did great.
May 12, 2025
The physician that administered my care was very knowledgeable, caring and clear on the diagnosis and medications.
May 12, 2025
I am in lot of back pain doctor treated me with urgent medical treatment that I know I will feel better it's just the matter of time. Dr. Dauber was so quick in his treatment. Amazing. All of the doctors and medical staff are so good.
May 12, 2025
I appreciated the prompt attention to my needs and given my extreme discomfort when I arrived I appreciated how quickly I was seen and treated to I could return home.
May 12, 2025
It was not crowded at all! The check-in process was simple and easy! I was in and out. I received exceptional care by the nurses and doctors that were there as well. The facility was also cleaned which I liked.
May 12, 2025
I was very pleased with the service I received.