Legacy ER & Urgent Care - Allen
Emergency Medicine, Urgent Care
1310 W Exchange Pkwy
Allen, TX 75013 Directions
4.7 out of 5
13,212 verified ratings
13,212 Ratings, 2,858 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Legacy ER & Urgent Care in Allen is highly regarded for its consistently excellent and efficient care, staffed by friendly, knowledgeable, and compassionate professionals. Patients appreciate the quick and thorough assessments, clear communication, and attentive treatment provided by the medical and support teams. Many highlight the facility as their preferred choice for acute care due to its professionalism and patient-centered approach. Occasional concerns include some diagnostic accuracy and limited ER capabilities, but overall, the environment is welcoming and reliable, fostering strong patient trust and recommendations.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jan 30, 2026
EXCELLENT!
Jan 28, 2026
Great experience
Jan 26, 2026
Very professional
Jan 25, 2026
I always receive excellent care with Legacy ER. The staff are always friendly and professional. They explain every step and make sure I understand what's happening and why. I always recommend them.
Jan 25, 2026
The doctor was phenomenal and very knowledgeable and helpful.
Jan 25, 2026
People were very kind and helpful.
Jan 25, 2026
Overall, a good experience. Operation seems efficient. Total visit time was acceptable.
Jan 25, 2026
Great care
Jan 25, 2026
Quality care is first class every time I have been a patient. Would highly recommend.
Jan 24, 2026
Nurse was excellent. When he was taking my blood pressure and oxygen, he explained he was going to have his back to me while he was inputting my information and not just ignoring me. This only took about a minute or two but made such a difference in the experience. So often nurses forget to introduce themself, go about their task and never interact with the patient. HE WAS EXCELLENT!!!
Jan 24, 2026
Outstanding consistent service every time I go there
Jan 24, 2026
Efficient and friendly care staff
Jan 24, 2026
The nurse I had was very kind, even with being very busy she ensured my care was top quality and made sure that my pain was taken care of prior to letting me be discharged.
Jan 23, 2026
Great service
Jan 22, 2026
Great work, thank you!!
Jan 22, 2026
Everything
Jan 22, 2026
I was in tremendous pain. Ingrid who checked me in went immediately to Jessica and made sure I was seen ASAP. I appreciate her concern.
Jan 21, 2026
It was all good.
Jan 21, 2026
Amazing all around! The physician pinpointed my problem and I am already feeling better. Been going here for years and I will continue to do so!
Jan 20, 2026
Everything was very professional succinct I don't know what else I can say they were great
Jan 20, 2026
The whole experience was amazing from start to finish.
Jan 19, 2026
Excellent
Jan 19, 2026
Always quick, helpful and kind
Jan 18, 2026
It was great and quick. Thank you!
Jan 18, 2026
Ive used Legacy several times over the years and they are always consistent
Jan 18, 2026
Efficient, professional visit
Jan 18, 2026
I made the appointment online and the visit was completed quickly with very little wait time.
Jan 17, 2026
My kidney stone was diagnosed quickly and I received appropriate care and pain management.
Jan 17, 2026
Quick, friendly, helpful
Jan 17, 2026
The front desk lady and nurse were very helpful and kind
Jan 17, 2026
Everyone was so nice and made me feel like they really cared about me. The doctor was very nice and knowledgeable.
Jan 16, 2026
Very friendly and very efficient with testing and getting me meds to feel better.
Jan 16, 2026
Always have a speedy visit where the right tests are made and treatment plans are given by a competent and cordial doctor.
Jan 16, 2026
I was in physical pain when I came into the facility with a UTI. The The security guard was very helpful and so was the rep at the front desk. I did not have to wait long before I was assisted to a room.
Jan 16, 2026
Best urgent care in entire area!!!!!!!!!!!!!!!!!! wouldn't go anywhere else
Jan 16, 2026
This is the very best place to go for walk-in treatment.
Jan 16, 2026
Everything was excellent as always here. I had not only a quick visit, but the Drs orders had me feeling better very quickly. So glad Legacy ER is so close.
Jan 16, 2026
All the staff were outstanding. Dr. Tauber went out of his way to carefully explain issues, cause and effect and viable solutions. A special test was sent off site and Dr. Tauber followed up us the next morning, even though he was off duty, and gave us the results and recommended care.
I will definitely return to Legacy ER& Urgent Care in Prosper if needed.
Jan 15, 2026
Out of all the urgent cares in the area, I purposely came to this one yesterday as I’ve been before and had such a great experience, and my visit yesterday was just as good.
Jan 15, 2026
Care was thorough and fully explained.
Jan 15, 2026
Doctor was very engaging. He looked me in the eye, appeared very caring. He asked if I had any questions. A breath of fresh air. Thank you.
Jan 15, 2026
Quick and easy. Knowledgeable staff.
Jan 15, 2026
I had redness and swelling near my right eye, and it was getting worse. In my mind it could be something simple, or an emergence of a real problem. Legacy ER is about mile from my house... i had received excellant care on an earlier visit!
Jan 15, 2026
Legacy treats me fast, gives clear explanations and instructions and listens to me.
Jan 15, 2026
Legacy ER always provides excellent medical care.
Jan 15, 2026
Everyone at Legacy ER is very nice and attentive.
Jan 15, 2026
Got right in. Nurse and NP very prompt and friendly. Explained things well
Jan 14, 2026
Short wait time. Doctor cred.
Jan 14, 2026
Dr. Bednar and everyone else involved in providing care was excellent. The wait time was short, the care was compassionate and efficient, and they moved quickly when I needed it.
Jan 14, 2026
Always goes very smoothly with excellent personnel