The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 26, 2025
Explain ed all that I needed and ask if there was any additional questions
Aug 13, 2025
She is always in a good mood.
Aug 11, 2025
She’s friendly and listens to me when I explain what’s wrong with me
Aug 4, 2025
Lanning is always friendly and easy to talk to.
Jul 23, 2025
Walked in never looked at my outbreak. stated yes you have shingles. walked out and never said you can leave. Offered Tylenol for pain, did not consider my medical history. Did not address the headache or the neck pain. I called the office the symptoms were getting worse and the nurse recommended I go to ER. from there I was admitted to the hospital where I have been since Friday.
Jul 21, 2025
Es una doctora muy buena y servicial
Jul 21, 2025
She was very kind and listened to me. Made me feel very comfortable
Jul 16, 2025
I'm happy with the treatment prescribed by Nurse Lanning. I trust her judgement.
Jul 10, 2025
She is kind and understanding.
Jun 18, 2025
Dr. Lanning is very patient, kind,
Jun 2, 2025
Very friendly staff
May 9, 2025
She listens to me when I explain what’s wrong with me
May 2, 2025
Efficient (quick) and friendly.
May 1, 2025
Overall the office as a whole isn’t welcoming and I will be removing my family care from here.
Apr 30, 2025
She is great!
Apr 4, 2025
Would like her to listen to me or ask if there is anything else she could help with, instead of treating the one thing and ready to bolt out the door
Mar 26, 2025
Very attentive and kind.
Feb 24, 2025
We were able to freely discuss our concerns.
Feb 10, 2025
Couldn't have been easier.
Jan 8, 2025
My whole experience was very good
Dec 9, 2024
I travel from Lansing to Grand Rapids because I love the sevice you provide
Nov 25, 2024
Listened to my concerns and request for diagnostic services
Nov 22, 2024
Thorough and congenial
Nov 14, 2024
Did not listen to my main concern regarding my childs health. Very rushed visit did not have good attention to detail. I am not happy at all. Now I have to wait for my sons next visit with his primary so we can take steps forward regarding my concern about his low iron.
Nov 11, 2024
I believe that I was a little uncomfortable because she was new to me but she did her job well
Nov 6, 2024
Excellent appointment
Oct 23, 2024
Kim is very approachable, knowledgeable and caring.
Oct 21, 2024
I think she means well but women need to do better by women. We have an opportunity to not brush off “meaningless symptoms” and that didn’t happen today. Help me so I don’t have to seek out a holistic approach just to have my voice heard and action taken.
Sep 30, 2024
I appreciate they are always on time for my appts
Aug 29, 2024
Very pleasant
Aug 12, 2024
Everything was great!
Jul 26, 2024
She was very friendly & caring. I would see her again.
Jul 18, 2024
She listened to my concerns and explained things clearly.
Jul 11, 2024
Kimberly was very kind and compassionate. She was helpful and patient when I was about to pass out during the procedure. I was very embarrassed but she helped me overcome it and finish the procedure. She was very thorough and explained every step during the procedure.
Jun 13, 2024
NP is experienced but there was no exam except what she could see from across the room.
May 16, 2024
I appreciated getting an appointment so quickly, that morning, and the referral was very efficient,
May 14, 2024
Patient and informative.
Apr 12, 2024
Kimberly Lanning was very intent on listening to my problem and was super friendly. Didn't act like I was wasting her time.
Mar 27, 2024
Made me feel comfortable, listened to me ,told me what to do. She is awesome, they all are..
Mar 14, 2024
I also appreciated the fact that she did not appear to be rushed while seeing us.
Nov 30, 2023
Satisfecha. (Satisfied.)
Nov 21, 2023
Ever good ppl that work there
Nov 4, 2023
It was good. Thank you!
Nov 2, 2023
We have been with this office for a long time and do not wish to change.