Lance L Lane, PA
Family Practice/General Practice
3701 Memorial Drive
Belleville, IL 62226 Directions
4.8 out of 5
478 verified ratings
478 Ratings, 144 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 12, 2025
Was there anything that you feel was outstanding?
Lance Lane is very professional He listens to you but most of all he helps you
What could have been done to improve your experience?
Really not anything.
Sep 12, 2025
Was there anything that you feel was outstanding?
This was my annual Medicare physical. I appreciate Lance's quality and personal care.
What could have been done to improve your experience?
It all went well!
Sep 10, 2025
Was there anything that you feel was outstanding?
I absolutely love my Dr Lance Lane, I'm very thankful that he came to work at the offices when I first started going, after my heart attack.
What could have been done to improve your experience?
All was wonderful.
Sep 9, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing
Sep 9, 2025
Was there anything that you feel was outstanding?
Lance gives top notch care to his patients. He is very knowledgeable, listens and explains everything to your level of understanding.
Sep 8, 2025
Was there anything that you feel was outstanding?
Lance Lane PA
What could have been done to improve your experience?
Nothing
Sep 5, 2025
Was there anything that you feel was outstanding?
Staff and Lance Lane
Sep 5, 2025
What could have been done to improve your experience?
Improve time factor with patient
Sep 5, 2025
Was there anything that you feel was outstanding?
Professional quality care
What could have been done to improve your experience?
It’s all good
Sep 4, 2025
What could have been done to improve your experience?
Nothing
Sep 4, 2025
Was there anything that you feel was outstanding?
Lance is always very thorough & takes all the time you need to make sure what is going on
Sep 4, 2025
Was there anything that you feel was outstanding?
Lance and his staff are always pleasant, great at knowing you as a person and the medical care I get is top notch. During this visit Lance spent extra time going over test results and discussing my spinal issues. He is caring and fully present when difficult decisions need to be made. He always fully discusses the pros and the cons.
What could have been done to improve your experience?
Nothing, I feel fortunate to have such great people providing my care.
Sep 2, 2025
Was there anything that you feel was outstanding?
Lance was awesome as usual.
Aug 29, 2025
Was there anything that you feel was outstanding?
Lance Lane is fantastic. I can't praise him enough!!!!
Aug 28, 2025
Was there anything that you feel was outstanding?
The whole staff was
What could have been done to improve your experience?
Always could improve wait time
Aug 26, 2025
Was there anything that you feel was outstanding?
Dr lance is always great!
What could have been done to improve your experience?
Everything was fine
Aug 26, 2025
Was there anything that you feel was outstanding?
My entire experience.
What could have been done to improve your experience?
Nothing
Aug 23, 2025
Was there anything that you feel was outstanding?
Lance is always wonderful and give me time to talk. He explains anything I don't know, and is compassionate. The staff was great, almost feel like a family.
What could have been done to improve your experience?
Nothing
Aug 21, 2025
Was there anything that you feel was outstanding?
Lance Lane is an excellent doctor.
Aug 21, 2025
Was there anything that you feel was outstanding?
Staff was great Lance as always is amazing
What could have been done to improve your experience?
Nothing
Aug 18, 2025
Was there anything that you feel was outstanding?
N/a
What could have been done to improve your experience?
I was scheduled at 9:30. Waited for over 30 minutes to get called into a room. T h en another twenty minutes in the room. If a person has a scheduled time don't have them wait so long for assistance.
Aug 16, 2025
Was there anything that you feel was outstanding?
Lance is always great. He takes time and listens. Never feel rushed.
What could have been done to improve your experience?
N/A
Aug 14, 2025
Was there anything that you feel was outstanding?
Lance is always upbeat and personable. Listens well to my needs. Takes his time and I never feel rushed. I feel like he really cares.
What could have been done to improve your experience?
Just the waiting time could be a little shorter.
Aug 11, 2025
Was there anything that you feel was outstanding?
As always the whole staff’s made me feel important
What could have been done to improve your experience?
N/A
Aug 7, 2025
Was there anything that you feel was outstanding?
Lance Lane, always listens and explains until he is sure you understand his explanation to your questions.
What could have been done to improve your experience?
Absolutely nothing. Lance Lane is the best and all the staff are amazing.
Aug 6, 2025
Was there anything that you feel was outstanding?
Lance always
What could have been done to improve your experience?
Nothing
Aug 6, 2025
What could have been done to improve your experience?
Everything was great and comfortable
Aug 6, 2025
Was there anything that you feel was outstanding?
Lance, always.
Aug 4, 2025
Was there anything that you feel was outstanding?
Great staff
Aug 4, 2025
What could have been done to improve your experience?
I always get to the appointment 15 minutes early, in the hopes of getting in to see the doctor on time, I’m usually in the main office for over 2 hrs or more. I know the doctors have other patients but…….WOW!!
Aug 2, 2025
What could have been done to improve your experience?
Nothing Dr. Lance is the best
Aug 2, 2025
What could have been done to improve your experience?
Shorter wait time to see PA.
Jul 30, 2025
Was there anything that you feel was outstanding?
Everyone
What could have been done to improve your experience?
Everyone was courteous and respectful and enjoyed my visit.
Jul 26, 2025
What could have been done to improve your experience?
Improve the wait times. I arrived 15 minutes early as requested for my 8:15 appointment did not see my primary care until 8:50.
Jul 26, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
My appointment was at 11:30, I sat in the waiting room until almost 1pm They take me back to the exam room and then, there I sat until 1:30 it was almost 2:00 before I left there. This is the kind of thing that makes a person Hate to go see their own Doctor.
Jul 25, 2025
Was there anything that you feel was outstanding?
Love the staff. You can tell they genuinely care about their patients!
What could have been done to improve your experience?
Can’t improve on excellent every once in a while people have a bad day, but that doesn’t happen much there!
Jul 23, 2025
Was there anything that you feel was outstanding?
Lance and his staff are great!
What could have been done to improve your experience?
Nothing, it went perfect.
Jul 22, 2025
Was there anything that you feel was outstanding?
Lance and his intern was both extremely good and very nice and would recommend people to go to him
Jul 22, 2025
Was there anything that you feel was outstanding?
The red headed lady in reception is always very helpful and super friendly.
What could have been done to improve your experience?
Shorter time waiting in exam room.
Jul 22, 2025
Was there anything that you feel was outstanding?
From the time I entered the medical suite until I left; everyone I encountered was very friendly and helpful. Lance is amazing and I believe he’s very invested in my health care plan.
What could have been done to improve your experience?
Nothing to note
Jul 20, 2025
Was there anything that you feel was outstanding?
Every one was very helpful dnd professional!
What could have been done to improve your experience?
Nothing
Jul 18, 2025
What could have been done to improve your experience?
Even with an appointment first thing in the morning I waited over an hour for the provider. Unacceptable.
Jul 16, 2025
Was there anything that you feel was outstanding?
Lance is always upbeat and takes into consideration what you are conveying to him about any issues. He had a very caring and attentive assistant with him this time.
What could have been done to improve your experience?
Nothing comes to mimd.
Jul 15, 2025
Was there anything that you feel was outstanding?
I couldn’t ask for anything better or more from Lance Lane Everything was perfect.
What could have been done to improve your experience?
Nothing.
Jul 14, 2025
Was there anything that you feel was outstanding?
Everyone was was amazing
What could have been done to improve your experience?
Nothing
Jul 9, 2025
Was there anything that you feel was outstanding?
I received very good care from Dr. Lance Lane, his nurse, and the staff.
What could have been done to improve your experience?
Nothing. I was happy with my visit..!
Jul 9, 2025
Was there anything that you feel was outstanding?
All exhibited exceptional professionalism.
What could have been done to improve your experience?
Keep up the good work.
Jul 5, 2025
Was there anything that you feel was outstanding?
Easy to converse with. Lance Lane is good at explaining things, symptoms and treatment if needed.
Jul 4, 2025
Was there anything that you feel was outstanding?
Lance was excellent - he is caring and always listens and does not me feel rushed. He also speaks in a way to help you understand so that it’s not confusing if it’s something that you’re not familiar with. e.
Jul 3, 2025
Was there anything that you feel was outstanding?
Lance and staff - all are top notch!