Lance L Lane, PA
Family Practice/General Practice
3701 Memorial Drive
Belleville, IL 62226 Directions
4.8 out of 5
464 verified ratings
464 Ratings, 128 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 16, 2025
Was there anything that you feel was outstanding?
Lance is always great. He takes time and listens. Never feel rushed.
What could have been done to improve your experience?
N/A
Aug 14, 2025
Was there anything that you feel was outstanding?
Lance is always upbeat and personable. Listens well to my needs. Takes his time and I never feel rushed. I feel like he really cares.
What could have been done to improve your experience?
Just the waiting time could be a little shorter.
Aug 11, 2025
Was there anything that you feel was outstanding?
As always the whole staff’s made me feel important
What could have been done to improve your experience?
N/A
Aug 7, 2025
Was there anything that you feel was outstanding?
Lance Lane, always listens and explains until he is sure you understand his explanation to your questions.
What could have been done to improve your experience?
Absolutely nothing. Lance Lane is the best and all the staff are amazing.
Aug 6, 2025
Was there anything that you feel was outstanding?
Lance always
What could have been done to improve your experience?
Nothing
Aug 6, 2025
What could have been done to improve your experience?
Everything was great and comfortable
Aug 6, 2025
Was there anything that you feel was outstanding?
Lance, always.
Aug 4, 2025
Was there anything that you feel was outstanding?
Great staff
Aug 4, 2025
What could have been done to improve your experience?
I always get to the appointment 15 minutes early, in the hopes of getting in to see the doctor on time, I’m usually in the main office for over 2 hrs or more. I know the doctors have other patients but…….WOW!!
Aug 2, 2025
What could have been done to improve your experience?
Nothing Dr. Lance is the best
Aug 2, 2025
What could have been done to improve your experience?
Shorter wait time to see PA.
Jul 30, 2025
Was there anything that you feel was outstanding?
Everyone
What could have been done to improve your experience?
Everyone was courteous and respectful and enjoyed my visit.
Jul 26, 2025
What could have been done to improve your experience?
Improve the wait times. I arrived 15 minutes early as requested for my 8:15 appointment did not see my primary care until 8:50.
Jul 26, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
My appointment was at 11:30, I sat in the waiting room until almost 1pm They take me back to the exam room and then, there I sat until 1:30 it was almost 2:00 before I left there. This is the kind of thing that makes a person Hate to go see their own Doctor.
Jul 25, 2025
Was there anything that you feel was outstanding?
Love the staff. You can tell they genuinely care about their patients!
What could have been done to improve your experience?
Can’t improve on excellent every once in a while people have a bad day, but that doesn’t happen much there!
Jul 23, 2025
Was there anything that you feel was outstanding?
Lance and his staff are great!
What could have been done to improve your experience?
Nothing, it went perfect.
Jul 22, 2025
Was there anything that you feel was outstanding?
Lance and his intern was both extremely good and very nice and would recommend people to go to him
Jul 22, 2025
Was there anything that you feel was outstanding?
The red headed lady in reception is always very helpful and super friendly.
What could have been done to improve your experience?
Shorter time waiting in exam room.
Jul 22, 2025
Was there anything that you feel was outstanding?
From the time I entered the medical suite until I left; everyone I encountered was very friendly and helpful. Lance is amazing and I believe he’s very invested in my health care plan.
What could have been done to improve your experience?
Nothing to note
Jul 20, 2025
Was there anything that you feel was outstanding?
Every one was very helpful dnd professional!
What could have been done to improve your experience?
Nothing
Jul 18, 2025
What could have been done to improve your experience?
Even with an appointment first thing in the morning I waited over an hour for the provider. Unacceptable.
Jul 16, 2025
Was there anything that you feel was outstanding?
Lance is always upbeat and takes into consideration what you are conveying to him about any issues. He had a very caring and attentive assistant with him this time.
What could have been done to improve your experience?
Nothing comes to mimd.
Jul 15, 2025
Was there anything that you feel was outstanding?
I couldn’t ask for anything better or more from Lance Lane Everything was perfect.
What could have been done to improve your experience?
Nothing.
Jul 14, 2025
Was there anything that you feel was outstanding?
Everyone was was amazing
What could have been done to improve your experience?
Nothing
Jul 9, 2025
Was there anything that you feel was outstanding?
I received very good care from Dr. Lance Lane, his nurse, and the staff.
What could have been done to improve your experience?
Nothing. I was happy with my visit..!
Jul 9, 2025
Was there anything that you feel was outstanding?
All exhibited exceptional professionalism.
What could have been done to improve your experience?
Keep up the good work.
Jul 5, 2025
Was there anything that you feel was outstanding?
Easy to converse with. Lance Lane is good at explaining things, symptoms and treatment if needed.
Jul 4, 2025
Was there anything that you feel was outstanding?
Lance was excellent - he is caring and always listens and does not me feel rushed. He also speaks in a way to help you understand so that it’s not confusing if it’s something that you’re not familiar with. e.
Jul 3, 2025
Was there anything that you feel was outstanding?
Lance and staff - all are top notch!
Jul 1, 2025
Was there anything that you feel was outstanding?
Everyone very friendly.
What could have been done to improve your experience?
Nothing
Jun 29, 2025
Was there anything that you feel was outstanding?
The whole staff was5 star
What could have been done to improve your experience?
Wait time
Jun 28, 2025
Was there anything that you feel was outstanding?
Lance and his staff are the bestest. So thankful my family and I are treated by them.
Jun 28, 2025
Was there anything that you feel was outstanding?
The entire staff was friendly and helpful in my care
What could have been done to improve your experience?
Nothing
Jun 28, 2025
Was there anything that you feel was outstanding?
Lance Lane is the best!
Jun 27, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Very good
Jun 26, 2025
Was there anything that you feel was outstanding?
Lance is a great physician assist, takes care of everything I need very thorough
Jun 26, 2025
Was there anything that you feel was outstanding?
Everyone was very courteous and professional.
Jun 25, 2025
Was there anything that you feel was outstanding?
Lance is always awesome!
What could have been done to improve your experience?
Nothing
Jun 24, 2025
Was there anything that you feel was outstanding?
Doctor Lane is always asking questions and advising me. I feel comfortable going there and will continue to make appointments.
What could have been done to improve your experience?
Nothing
Jun 13, 2025
Was there anything that you feel was outstanding?
Lance is a fantastic care givers! He’s always super friendly and so knowledgeable about anything I ask about. He always listens to me and gives great advice. His entire staff are excellent care givers also. It’s always a pleasure seeing all of them.
What could have been done to improve your experience?
Nothing at this time.
Jun 13, 2025
What could have been done to improve your experience?
Everything was above average as ALWAYS.
Jun 12, 2025
Was there anything that you feel was outstanding?
I had an exceptional experience during my recent visit with Lance. He is a truly compassionate and dedicated professional who took the time to listen to my concerns without rushing. Lance made me feel heard and valued, carefully answering all my questions with clarity and patience. His caring demeanor and attention to detail truly set him apart. It’s rare to find a provider who combines deep knowledge with such genuine empathy. I left the appointment feeling confident and well cared for. Highly recommend Lance to anyone seeking thoughtful and thorough medical care.
What could have been done to improve your experience?
Nothing.
Jun 12, 2025
Was there anything that you feel was outstanding?
Lance Lane
What could have been done to improve your experience?
I don’t feel like there was anything to improve. We had a pleasant experience at the office
Jun 11, 2025
Was there anything that you feel was outstanding?
All staff and Lance were very good
Jun 11, 2025
Was there anything that you feel was outstanding?
Lance Lane Lance is very thoughtful and very clear with his comments
What could have been done to improve your experience?
Nothing 😊👍
Jun 10, 2025
Was there anything that you feel was outstanding?
I'm very pleased with Dr Lane, Nurse and staff
Jun 8, 2025
Was there anything that you feel was outstanding?
The staff was nice and courteous, Lance Lane always takes time to go over everything and I truly appreciate what he does.
Jun 6, 2025
Was there anything that you feel was outstanding?
Dr. Lane is my favorite health care provider. He listens and is extremely knowledgeable. I always leave feeling better about my health care journey.
What could have been done to improve your experience?
There is nothing that would improve my visits. Every aspect of the visit is 10 out of 10.
Jun 6, 2025
Was there anything that you feel was outstanding?
Lance always listen to the patient chief complaints before he makes the best decision or care plan for the patient
What could have been done to improve your experience?
Nothing
Jun 5, 2025
Was there anything that you feel was outstanding?
Quality professional care 👍