The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 30, 2026
She’s the best!
Jan 29, 2026
Dr. Lai is very friendly and explains everything about lab work and recommendations for additional medication.
Jan 26, 2026
She is so kind and seems to genuinely care. Always thorough in going over results and what's next.
Jan 26, 2026
She takes time to explain everything well.
Jan 26, 2026
She’s very understanding and explains things if you have questions
Jan 19, 2026
Great combo of knowledge & caring personality
Jan 19, 2026
Because she is caring, thorough, and great at her job!
Jan 15, 2026
The doctor answered all my questions and concerns and was friendly.
Jan 14, 2026
Very caring , very thorough , and I really believe she cares about her patients
Jan 14, 2026
She’s amazing. She’s kind, she’s patient and she explains things that you can understand.
Jan 14, 2026
She has concern for her patients and their outcomes
Jan 13, 2026
Makes me feel comfortable and is very thorough.
Jan 13, 2026
She good
Jan 12, 2026
Dr.Lai is so caring and knowledgeable. She shows her care and attention during every visit and coordination of follow-ups.
Jan 9, 2026
Great doctor, very knowledgeable. Explains situation very well.
Jan 8, 2026
Dr Lai is amazing, she explains everything to you, and her bedside manner is impeccable.
Jan 8, 2026
Talks so you can understand
Jan 8, 2026
Dr. Lai was very thorough and answered all of our questions. We also appreciated the efficiency and kindness of her nurse, Annie, who was very helpful.
Jan 7, 2026
She listens and explains well
Genuinely confirmed for my health.
Jan 7, 2026
She put me at ease
Jan 6, 2026
She’s very polite
Jan 4, 2026
Very good doctor explains everything and answers questions. She knows what she’s doing.
Jan 3, 2026
She takes her time to explain things to you that you don't understand
Dec 31, 2025
Attentive and knowledgeable.
Dec 31, 2025
She’s truly awesome.
Dec 31, 2025
A caring and personable disposition, very supportive and knowledgeable.
Dec 31, 2025
The entire staff from check in to check out are the most pleasant, kind, and warm humans in healthcare. Dr. Lai is extremely knowledgeable, empathetic, and patient. When I leave the office I am hopeful and optimistic. I can’t thank everyone enough.
Dec 30, 2025
Very knowledgeable and answered questions in a timely manner
Dec 30, 2025
She very knowledgeable and caring
Dec 29, 2025
Wonderful
Dec 23, 2025
Dr Lai and her office are so personable. They do excellent work.
Dec 16, 2025
My Dr. Lai takes great care of my health issues.
Dec 16, 2025
She really cares about you as a person. And as a patient she makes you feel secure and not afraid.
Dec 11, 2025
Dr Lai is very professional at what she does she asked questions about if there's anything wrong with me she explains to me very well what's going on she recommends medication when she thinks you need it and she also takes you off medication when she thinks you don't need it anymore I'm so glad to have her for my doctor and anyone else would be very lucky if they had a doctor like her
Dec 11, 2025
Easy to talk to and understand. Very knowledgeable.
Dec 11, 2025
I have recommended Dr. Lai to a friend and she loves her!
Dec 10, 2025
Explanation of health issues and care
Dec 9, 2025
I was very low in vitamin B12 and she was the only person that told me that omeprazole can interfere with the absorption of vitamin B12. So once I stopped taking the omeprazole then my B12 started going up. Now I'm feeling much better and more alert.
Dec 8, 2025
Very professional, informative and caring.
Dec 8, 2025
I like her
Dec 2, 2025
She is so up lifting during the exam and easy to understand.
Dec 2, 2025
She is patient and answers all my questions!
Nov 26, 2025
She is a very nice doctor
Nov 25, 2025
She’s very kind and listens
Nov 24, 2025
Excellent
Nov 24, 2025
Because she is the best
Nov 19, 2025
She’s always give great details on you health
Nov 18, 2025
Very competent and caring physician.
Nov 18, 2025
I just love her. I feel like I am well cared for. I feel a sense of relief when she walk in the room. She delivers news in a positive way.