Krysta S Johns-Keating

Gastroenterology

1945 Route 70 East, Suite D

Cherry Hill, NJ 8003 Directions

856-237-8045

doctors.virtua.org

4.9 out of 5

205 verified ratings

205 Ratings, 52 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 10, 2026
This was my first time meeting Dr. Johns-Keating. She listened and provided great feedback to my questions I will definitely recommend her to others!

Jan 29, 2026
Dr. Jonhs-Keating is always amazing! She takes the time to listen and always recommends different things I can implement to alleviate my symptoms.

Jan 28, 2026
I love Dr. John's-Keating. She is so easy to talk to and down to earth. I referred 2 family members to her and she treated them well.

Dec 9, 2025
I was nervous, but treated kindly. The med tech was friendly and the doctor gave me good feedback and helped me understand what may be causing my issue.

Dec 9, 2025
Hey, I just wanted to make sure I chose the right answers. Originally, it should be all answers should be yes. Everybody was great, but I was running through it, so I don't know if I picked the right button. But everybody was great. All the answers to the previous questions should be yes. Yes, the doctor was attentive. Yes, they asked me all the questions. Yes, the doctor knew my history. I like this doctor very much. She does an awesome job. She's way better than the previous doctor that I had prior. So I'm very glad about having her as my main physician.

Nov 10, 2025
My experience overall was positive. I thought the intake nurse was very kind, considerate, educated, you know, on her job and capable, had great bedside manner. Similarly, the doctor was very informative and listened. I would say the scheduling nurse, probably why my overall rating went down somewhat. She didn't have that good bedside manner, was very short, and overly not pleasant in my interaction with her. If I didn't continue service and treatment here, it would largely be for that reason. Otherwise, the individuals I dealt with were mostly pleasant.

Nov 5, 2025
I'm switching doctors and it was my first visit and I felt very secure with her and what she had to say and I think I'm on the right track to getting better.

Nov 5, 2025
Nothing at this time. It was good.

Nov 4, 2025
Due to my age and medical condition my procedure needs to take place at a Virtua hospital. The closest Virtua hospital to me for this is in Voorhees. Unfortunely being good for me its unfortunate that Dr. Krysta Johns Keating wasn't available for that location but assured me I would be in good hands.

Nov 4, 2025
The doctor has helped me a lot; I feel very good with her.

Oct 30, 2025
She was absolutely wonderful and I would absolutely recommend her to anybody I know that has a stomach issue.

Oct 28, 2025
Both the nurse and doctor were very kind, listened attentively and seemed to truly care.

Oct 28, 2025
Dr. Krysta Johns Keating is such a caring Doctor. She listens to your every need. Never never had "such" a personable Doctor. [REDACTED] her MA is also so caring and very sweet!

Oct 27, 2025
The doctor was familiar with my history though it was my first visit. She listened very attentively and was on point with the medical ad I e she offered. She was professional and showed concern for me a d my health.

Oct 21, 2025
Dr very sweet. Listened to my concerns. Handled all paperwork she needed. Disappointed in most medical not with this doctor. Very pleased. ?

Oct 21, 2025
I am a new patient, so the physician would not know my medical history.

Sep 30, 2025
Fantastic experience.

Sep 30, 2025
Everyone put me at ease from the moment I arrive for my appointment to the moment I met with the doctor.The doctor was very friendly and seem to really care about my well being.she asked questions that made me feel like I wasnt just another patient.The nurse that took my vitals, she was great,very pleasant personalty.Loved my visit.

Sep 23, 2025
Thank you for your time, concern and professionalism Dr. Johns-Keating, much appreciated. God Bless you.

Sep 23, 2025
I enjoyed meeting Dr. John's-Keating. She was great. Everyone that I came into contact with in the office was great.

Sep 16, 2025
Dr John's-Keating has a wonderful bedside manner !! I felt comfortable and relaxed!!

Sep 16, 2025
I would definitely recommend this doctor and their office and staff to anyone. They were very polite, professional, and extremely empathetic. I enjoyed my visit. Thank you very much. Have a blessed day. Bye bye now.

Sep 16, 2025
Dr Krysta Johns Keating and her staff are fantastic. Dr Krysta Johns Keating is knowledgeable and a great great doctor .. I am very happy with the care that she gives my daughter she's very knowledgeable caring and great bedside manners. She listens to all of my concerns . She also takes the time out to explain what's going on..

Sep 15, 2025
I like my doctor

Sep 15, 2025
Very Pleasant Experience !!!!

Aug 26, 2025
Dr. Keaton was very, very nice and understanding. She helped me a lot. Very, very nice. Thank you.

Aug 19, 2025
My comment is that the building main outside entrance has no automatic or push button open access and patients arriving some which walkers, canes, wheelchairs by ambulance either have to ask others to help or struggle to open the door. Many disabled seniors come to this building. May I say the entrance to your Virtua Gastrology waiting room does have the handicapped ?? push button that will automatically open the door for the paient. Thank you

Aug 18, 2025
My current gastro doctor is retiring at the end of this year. I am having an issue and I felt it would be the right time to start with a new doctor at this point. That said, Dr Johns-Keating is not completely familiar with my medical history, but the MyChart information we discussed along with her questions made for a very thorough first encounter. (That is the reason why I could not answer that question with a "yes, definitely") What a pleasure it was to meet with this very nice doctor and I look forward to working with her in the future. I must add how incredibly grateful I am for the Virtua navigator who was able to get me an appointment the day after I called. I wish I could recall his name. He really worked hard to make this appointment happen and for that I am grateful. Additionally, the office staff and the dr's assistant Sollie all did a great job as well.

Aug 18, 2025
I love, love the doctor, Dr. Johns Keating. She is an awesome GI. She was well-concerned about my health. She just was just great. Really, really, really, really good. I am very thankful that my prayers were answered and the staff was just as kind and wonderful too. Thank you.

Aug 7, 2025
So helpful in my situation. I'm so relieved that they are helping

Aug 5, 2025
AMAZING! Absolutely love my provider and look forward to every appointment.

Jul 30, 2025
Caring and attentive staff and practitioner!

Jul 24, 2025
Overall, it was a great experience. There was a little confusion about how to schedule my lung/breathing test, but after a couple of phone calls, it was taken care of. Everyone is always friendly and works to make things go smoothly.

Jul 14, 2025
Dr. Johns Keating is a very wonderful, talented physician. The thing that I like most about our relationship with her, she teaches you about the condition that she's treating you for. She engages you in understanding how the disease is evolving and what process you need to take in order to help ensure that the treatment goes well. She is a wonderful, very knowledgeable doctor who is very competent, and I would recommend her as a great gastroenterologist to many of my friends and family members.

Jul 14, 2025
I really liked the provider, she was soft spoken. She listened, gave me advise on foods , printed information for foods pertaining to my health issue. I wish she closer to me at least 1 day week. Nice clean facility.

Jul 8, 2025
Could not have been better. Everyone very kind.

Jul 1, 2025
Dr. Johns-Keating is an amazing doctor. She is not only extremely thorough and knowledgeable, but is extremely kind and compassionate. I feel that I am in great hands in her care.

Jun 30, 2025
The staff were professional, & also cordial. Dr Keating- Johns was very pleasant, professional and shared relevant knowledge about my concerns.

Jun 30, 2025
She didn't read the papers I gave her. She didn't listen one bit to my goals. She was a waste of time and copay.

Jun 30, 2025
Dr. Johns-Keating is an exceptional professional. She is well versed in her field, listens carefully to her patients and is clear with informative plans so she can provide the best of care! She simply outstanding!

Jun 26, 2025
Dr. Keating was very personable and was very familiar with my history.

Jun 24, 2025
Very satisfied with the care received.

Jun 24, 2025
The staff was courteous and answered all my questions.

Jun 24, 2025
Dr. Johns-Keating is very caring, considerate, supportive, & extremely knowledgeable.

Jun 24, 2025
Dr. Krysta Johns-Keatings and her staff were great!

Jun 11, 2025
Excellent experience. Medical staff are always professional, friendly, and efficient.

Jun 11, 2025
So amazing that EVERYONE in this ofc were such smiling and caring women!! I was really shocked when speaking with Dr. Johns-Keating when she spoke of all my previous ailments and treatments. No doctor ever knew these things when I met them! She apparently read my history before meeting me. She listened intently as I described my problems and then spoke about how she would like to do a endoscopy and colonoscopy. Dr. James-Keating asked if I agreed and then prescribed a medication that she felt would ease my symptoms until she performed the testing. I am 75 and I've seen many physicians in my life. I feel Dr. James-Keating is in my top two physicians!!

Jun 10, 2025
Everybody's personality was very good, and that's what I like about coming there. And Dr. Johns Keating had a beautiful personality. Also, the two nurses that waited on me, the receptionist that waited on me, everybody that waited on me, they had very good personality. And I appreciate that. They did the work, treated me real well. Just keep up the good work. Just don't let things go down. Just keep it up. Keep it going. All right, thank you.

Jun 10, 2025
Everyone was very nice , professional and kind.

May 20, 2025
It was my first time there and I was glad I went!