Kristy Hou
Family Medicine
3242 Route 206, Building A
Bordentown, NJ 8505 Directions
4.9 out of 5
275 verified ratings
275 Ratings, 53 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 12, 2026
This is my second time seeing Dr. Hou, and she has been extremely attentive- offering really compassionate personalized care, tailored to my concerns. I am very glad that I have chosen her as my primary care provider.
Feb 26, 2026
First time doing telemed. Very easy and happy I didn't have to go for office visit
Feb 25, 2026
Excellent all around, thank you!
Jan 6, 2026
Upon arrival, I realized my appointment was scheduled for next day. It was my error. The receptionist was great, she contacted the doctor and I was able to wait for the doctor. Just want to say thank you, everyone was very accommodating.
Dec 29, 2025
Dr.Hou is very compassionate and knowledgeable. The Mansfield office is convenient for me.
Dec 9, 2025
A very professional and caring team throughout this office
Dec 2, 2025
I was glad I could get the appointment as quickly as I did.
Nov 20, 2025
The "new and improved" scheduling system is terrible!! I used to be able to schedule right in MyChart. Now it takes several phone calls in order to set an appointment which last time took over an hour. PLEASE go back to online scheduling and get rid of the new phone system
Nov 19, 2025
Everyone was professional but very friendly. The staff really listened to what I had to say and answered all my questions. It was a pleasant experience!
Nov 10, 2025
As a new patient seeking a medical home and partner in my healthcare, I'm happy to share I found it. Dr. Hou was exceptional, not only in her comprehensive approach and knowledge, but in her ability to set a comforting tone to the visit. The entire staff -- check in to the assistant taking vitals, etc... were also exceptional! Thank you!
Nov 6, 2025
It was my first time there, since I changed doctors, so the jury is still out, but everything went as well as expected. I look forward to working with the team in the future.
Oct 31, 2025
Dr. [REDACTED] did an outstanding job of providing medical service to me. She's not my normal physician, but she was able to see me on short notice, and I was very pleased with the care. She was very, very knowledgeable, and gave me a lot of helpful information, and I'm glad I had the opportunity to see her.
Oct 31, 2025
I was on hold for 22 minutes to get through to make an appointment. I do not have Internet and that was the last time. The other time I was on hold for 17 minutes. I think this is just a little bit ridiculous that if you need an appointment that you have to be on hold for almost a half hour. Something's got to be done regarding this. Thank you.
Oct 31, 2025
Since it was a last minute appointment, I was impressed that the doctor was on time. She was very attentive and recommended an effective remedy for my ailment.
Oct 30, 2025
Yeah, I liked it because everybody was very professional. The doctor, very nice, and everybody treated me nice. I felt like I'm family.
Oct 21, 2025
I had the best experience ever going there , it was my first time so I was a little nervous but they were so nice , confident, knowledgeable etc that it eased my anxiety
Oct 14, 2025
Dr.K.Hou and her staff have always been professional and courteous.
Oct 10, 2025
It was a very good experience. So glad I found Dr. Hou and Virtua Primary Care-Mansfield. Thank you.
Oct 6, 2025
The Doctor & Staff were all professional & friendly.
Sep 29, 2025
Keep up the good work,
Sep 10, 2025
Dr. Hou was very attentive and answered all my questions. Very pleased with the care I received.
Sep 10, 2025
Im 70 years old and was used to the old style "paper" office and stayed away from big practices for a time. Dr Hou and her staff have changed my mind. Dr Hou listens, considers what is going on with me, and actually cares about me. Her staff is happy and polite and always helpful. If they don't have the answer they get it. Sadly these things rarely happen these days. Im so glad I found this practice.
Sep 2, 2025
Turn on the answering machine on the holidays we don't can leave a message. and not get written up for not calling the day before That's not right. I got written up because I didn't call even message the day before when I did the answering machine was not on that's not right it's not fair.
Aug 27, 2025
Did not listen to my concerns and needs. Was checking her phone during my visit.
Aug 27, 2025
I love Virtua and the staff at Mansfield. I live in another County and I still continue to go to the Mansfield office. I have a new Doctor Hoe and she is great!! I had an APN [REDACTED] before her for a long time that left and wasn't sure I wanted to stay but I did because Doctor Hoe was very nice abd I felt comfortable with her !
Aug 21, 2025
Overall, very gracious staff. Very punctual also.
Jul 29, 2025
The wait time was quick. The staff was nice. The Dr took her time to ask me questions and listened to my concerns. I did not feel rushed.
Jul 24, 2025
Dr Hou is a great doctor
Jul 24, 2025
The provider listened carefully to all my concerns and that was very important.
Jul 24, 2025
Kristy who is a new doctor to me. I'm a new patient to her. So we are just getting to know each other. But I feel positive about the relationship that we're having between doctor and patient. And, I, I, I hope that, um, you know, we'll both feel more comfortable with each other, as time goes on. But yeah, she's, she's cool. I like her. And she knows her stuff. So, all right. That's it.
Jul 23, 2025
The provider was punctual. I showed up on time for my appointment and I was taken back almost immediately with very little wait time.
Jul 23, 2025
Dr. Hou is wonderful. She really listens. She discuses each topic thoroughly. Her recommendations for treatment are spot on The MA was so mice and efficient
Jul 21, 2025
I am very comfortable with Dr Hou and am able to share my concerns with her. I am always treated very well by her and the staff.
Jul 18, 2025
Dr. Hou is amazing! She's sincere and compassionate and overall incredibly genuine.
Jul 10, 2025
Alway a great experience. Thank you for the TLC.
Jul 10, 2025
Good listens. Have appreciated and enjoyed
Jul 8, 2025
Good experience
Jul 7, 2025
I rated them a 10. I always feel that they care for me and they have my best interests. I love them.
Jul 3, 2025
Dr. Hou and the entire staff were very friendly, efficient and knowlegeable. I did not feel rushed in any way. All of my questions were answered and a plan for care was established. Thanks for a great visit.
Jun 20, 2025
I hope Dr. Hou stays for a while.
Jun 18, 2025
All of the staff were wearing masks which makes them difficult to understand at times. I have to ask them to repeat what they say. Masks are unnecessary.
Jun 17, 2025
It was a s good as a visit to the doctor could be.
Jun 9, 2025
The staffs are all welcoming and accommodating.
May 27, 2025
Always a great experience with Dr. Hou and everyone at Virtua Mansfield. Thanks for all you do.
May 22, 2025
Overall, a wonderful experience which I've shared with otherrs.
May 22, 2025
I am so pleased with Dr. Hou she is a very compassionate Dr. she explains everything i am going for surgery. I would recommend her to my family & Friendd. Thank You!!!
May 5, 2025
I've been a patient for so many years. I used to have Dr [REDACTED] and since he left I never had anyone like him until Dr Kristy Hou. She is compassionate, treats me like I'm her only patient. Cares about her patients and always asks me how my physical and mental health are and how she can help me. Really listens to me and my concerns. Has great knowledge of medical things. I trust her. Grateful for her.
Apr 25, 2025
Very caring
Apr 23, 2025
I had an amazing experience. I felt homely. They listened to details about my health issues and gave appropriate attention to what I needed.
Apr 21, 2025
Good