Dr. Kristen Santos, DO

Internal Medicine

1401 Massachusetts Ave

Troy, NY 12180 Directions

518-268-5242

www.sphp.com

4.9 out of 5

501 verified ratings

501 Ratings, 105 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 15, 2025
Great.

Jun 13, 2025
Listened to my concerns and was helpful

Jun 12, 2025
Cares about her patients and their health problems

Jun 9, 2025
Additional advice on medicine I'm taking was helpful.

Jun 9, 2025
Hope Dr Santos doesn’t retire for another 10 years

Jun 4, 2025
Dr Santos is wonderful.! I always receive great care!

May 29, 2025
Very satisfied with Dr Santos. Pleased that I was able to continue with her

May 27, 2025
I feel very confident i will receive excellant care every time i visit Dr Santos for probably twenty years now

May 23, 2025
Great primary care physician!!

May 23, 2025
My experiences are not just germane to my appointment on 5/23/25. It’s EVERY time I have an appointment

May 20, 2025
Dr. Santos is very knowledgeable. She is very thorough and listens to any concerns. Very good doctor

May 16, 2025
Thanks for keeping me healthy.

May 14, 2025
Very good practice, Very pleased with the care I get.

May 13, 2025
I trust and respect Dr. Santos’s advice on anything I may ask her for advice

May 12, 2025
always on time

May 5, 2025
all my issues were addressed

May 1, 2025
Great Office

May 1, 2025
She made sure I got test results and treatment even if it was on a weekend.

Apr 30, 2025
Always have a positive experience

Apr 30, 2025
I thought it was an excellent visit. Nothing to change

Apr 25, 2025
Thanks for years of service!

Apr 23, 2025
Has been my provider for over 20 years, and she always looks out for my health and best intrests

Apr 22, 2025
always satisfied

Apr 8, 2025
perfect

Apr 8, 2025
Wonderful

Mar 31, 2025
Very satisfied

Mar 25, 2025
Excellent

Mar 20, 2025
Over the years, I have been very happy with the care provided at Troy Internal Medicine.

Mar 19, 2025
I always get excellent care from the doctor and her staff.

Mar 18, 2025
all good

Mar 14, 2025
I am 100% Happy with this practice and especially Dr Santos!!

Mar 10, 2025
I happen to be someone who gets very concerned to go to Dr. Dr and staff are very nice the way they speak to you.

Mar 7, 2025
Glad she is my doctor!

Mar 5, 2025
Dr. Santos is fantastic

Mar 5, 2025
I’ve been a patient of Dr. Santos’s for about 10 years and I’ve always been very satisfied with the service I receive, her dedication to her patience and her knowledge

Mar 5, 2025
She is a very caring person and always takes interest in what your saying .

Mar 3, 2025
couldn't have asked for better care

Mar 3, 2025
Excellent

Feb 26, 2025
Always come out feeling better, physically and mentally . Like a patient should always feel

Feb 21, 2025
I’m grateful for Dr Santos and her staff. They’re winderf

Feb 21, 2025
Dr. Santos always listens 2 what im saying & gives me answers 2 all my questions

Feb 21, 2025
All staff outstanding and courteous

Feb 19, 2025
Listens well to my concerns and easy to talk with. Very competent.

Feb 19, 2025
Very caring and helpful.

Feb 14, 2025
great, experienced, friendly staff - winner, winner, chicken dinner!

Feb 11, 2025
Having seen my previous physician for over 30 years, I thought it would be a dificult transition. And Dr Santos was not my first attempt. But after failing to connect with my first attempt, I feel very comfortable in the care of Dr Santos!

Feb 7, 2025
Love Troy Internal Medicine. Always the best care.

Feb 7, 2025
Dr Santos has been my PCP for many years. She saved my life 15 years ago by listening when I was a new mom. She continues to listen as I fill her in on my medical appointments and concerns. She is absolutely amazing and should be recognized by the administration for the dedication and time she has provided.

Jan 31, 2025
There very good

Jan 31, 2025
I trust this provider and am very happy to have her. I feel that she cares for me personally