Dr. Kristen Santos, DO
Internal Medicine
1401 Massachusetts Ave
Troy, NY 12180 Directions
4.9 out of 5
379 verified ratings
379 Ratings, 82 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 25, 2025
Excellent
Mar 18, 2025
all good
Mar 3, 2025
Excellent
Feb 21, 2025
I’m grateful for Dr Santos and her staff. They’re winderf
Feb 21, 2025
Dr. Santos always listens 2 what im saying & gives me answers 2 all my questions
Feb 21, 2025
All staff outstanding and courteous
Feb 19, 2025
Listens well to my concerns and easy to talk with. Very competent.
Feb 19, 2025
Very caring and helpful.
Feb 14, 2025
great, experienced, friendly staff - winner, winner, chicken dinner!
Feb 11, 2025
Having seen my previous physician for over 30 years, I thought it would be a dificult transition. And Dr Santos was not my first attempt. But after failing to connect with my first attempt, I feel very comfortable in the care of Dr Santos!
Feb 7, 2025
Love Troy Internal Medicine. Always the best care.
Feb 7, 2025
Dr Santos has been my PCP for many years. She saved my life 15 years ago by listening when I was a new mom. She continues to listen as I fill her in on my medical appointments and concerns. She is absolutely amazing and should be recognized by the administration for the dedication and time she has provided.
Jan 31, 2025
There very good
Jan 31, 2025
I trust this provider and am very happy to have her. I feel that she cares for me personally
Jan 31, 2025
Everyone was knowledgeable & helpful!
Jan 28, 2025
Excellent follow-up by messaging through the portal.
Jan 27, 2025
Professional and efficient service offered in a timely manner
Jan 24, 2025
Always a positive visit.
Jan 23, 2025
Dr. Santos is the best.
Jan 21, 2025
Always have very good experience with Dr Santos
Jan 16, 2025
I feel as though if my visit contains a few concerns not all of them are taken into consideration, listened to or followed up on.
Jan 13, 2025
she knows what i think of here,, she is my doctor for a reason
Jan 13, 2025
I have great confidence in Dr Santos.
Jan 13, 2025
I'm very confident that Dr. Santos has my best interest in mind at all times. She is extremely competent' caring and understanding.. y
Dec 31, 2024
She cares.
Dec 31, 2024
Very Satisfied With My Provider
Dec 23, 2024
At this time, I am very pleased with the service I received, and I have no additional feedback
Dec 23, 2024
Dr Santos always listens to my concerns
Dec 20, 2024
They were very,good,and they cared.
Dec 20, 2024
Excellent in all aspects of her position
Dec 16, 2024
She was very understanding of my feelings and concerns
Dec 13, 2024
i always feel welcome..
Dec 13, 2024
I was very satisfied with my experience
Dec 2, 2024
Satisfied
Nov 25, 2024
Consistently an excellent provider. Highly recommend.
Nov 21, 2024
Highly recommend Dr Santos. My husband made the transition to her too after Dr Sulzman retired and he is very satisfied too
Nov 18, 2024
Every thing was very good
Nov 13, 2024
Had a good visit and my concerns were addressed.
Nov 11, 2024
Happy with service
Nov 8, 2024
I now know, without reservation, that I am ready for the next step. I have their support and caring to carry with me.
Nov 8, 2024
Excellent
Nov 6, 2024
Feel very comfortable
Nov 6, 2024
I have and continue to have the utmost confidence in Dr Santos
Nov 1, 2024
i always feel she is concerned.
Oct 29, 2024
Compassionate and knowledgeable..
Oct 25, 2024
Dr. Santos is awesome about making sure I am getting my routine tests and follow up completed on time. I appreciate her focusing on being proactive with managing my health.
Oct 24, 2024
unfortunately your rating system only goes to 10. I would like to rate her 100 please
Oct 23, 2024
Dr. Santos exhibits the characteristics of an outstanding primary care/family practice physician: kind, highly skilled, exceptional listening, observational, and clinical skills. Plus genuinely nice to work with.
Oct 23, 2024
Dr Santos is great!
Oct 22, 2024
Entire staff from the front desk,Nurses,PA,Nurse Practitioners and the Doctors are outstanding