Dr. Kristen Santos, DO
Internal Medicine
1401 Massachusetts Ave
Troy, NY 12180 Directions
4.9 out of 5
524 verified ratings
524 Ratings, 143 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 24, 2025
Dr. Santos listens to your concerns. She explains things in a way I can understand. She is an excellent provider
Nov 21, 2025
Dr Santos is way more than just an amazing Doctor. I recommended her to my best friend, after her husband passed away. She was kind, compassionate and prescribed the perfect medicine; to help her through this trying time.My son moved back from Florida; and now has Dr Santos as his doctor also. Super great lady, Doctor and trusted friend. A real role model for all around her.
Nov 19, 2025
She makes me feel that she genuinely cares about me and my health. She never makes me feel rushed
Nov 18, 2025
With my age being over 100, Dr Santos takes the extra time with me and addresses any concerns I may be having. I like her very much.
Nov 10, 2025
Very professional, asks pertinent questions.
Nov 7, 2025
lovely group of professionals
Nov 6, 2025
.
Nov 3, 2025
I have no complaints. She is very professional and personable.
Oct 29, 2025
Great Doctor!!
Oct 29, 2025
Kristen has always made me feel comfortable. She completes your appointment in such a way that the information she needs flows as a conversation.
Oct 27, 2025
Dr. Santos always listens and takes her tome. I never fell rushed.
Oct 24, 2025
Excellent, knowledgeable and caring physician
Oct 22, 2025
Dr. Santos listens to my concerns, gives me recommendations, and is honest and professional. I always have a good experience see her and the practice.
Oct 21, 2025
Pleasant and professional. I enjoy my visits.
Oct 20, 2025
Dr. Santos is very knowledgeable. She is a careful listener and shows great care for her patients.
Oct 20, 2025
very knowledgeable and explains and takes care of my medical issues
Oct 17, 2025
Always attentive to my needs,does her best to accomadate them
Oct 15, 2025
Dr. santos has been my primary care doctor for a very long time, and I can’t even begin to count the times she has gone way out of her way to find resources for me. She is also an extremely competent diagnostician and follows through to assure that proper treatment is achieved.
Oct 14, 2025
Always pleasant, careful and professional
Oct 14, 2025
Done
Oct 13, 2025
I have been seeing this provider for many years and have always felt cared for and cared about
Oct 7, 2025
I’m very fortunate to have been in her care for so long. I’m grateful.
Oct 3, 2025
Great care provider
Oct 1, 2025
Dr Santos is. Dry professional, the staff is very friendly and knowledgeable, and the office is clean.
Sep 30, 2025
I always get in 2 c dr. Santos right away. She explains things 2 me very throughly.
Sep 29, 2025
I have always heard Dr Santos was a excellent doctor. She excefy expectations.
Sep 24, 2025
She was very thorough with trying to figure out the cause of my leg pain and has directed me to a referral to another specialist.
Sep 23, 2025
The doctor is a good listener and very thorough.
Sep 22, 2025
Keep up the good work. I've been with this practice for many years, and I always loved the way the whole office got along with each other. Very good vibe in this office.
Sep 22, 2025
Dr Santos is the best she takes the time to explain things an gives a good physical impact
Sep 22, 2025
I have complete faith in Dr. Santos. She’s very knowledgeable and thorough. Her staff is excellent.
Sep 22, 2025
She is knowledgeable, personable and an overall excellent doctor
Sep 22, 2025
all great
Sep 19, 2025
She is everything you want in a doctor.
Sep 18, 2025
The health word needs more like her!
Sep 17, 2025
Trusting and understanding
Sep 17, 2025
Dr. Santos is my wife’s and my physician. She takes the time during my visits and follows through
Sep 16, 2025
Caring and thorough physician who listens and addresses any issues or concerns of patient.
Sep 15, 2025
Dr. Santos has been my doctor for over 20 years. I would trust no one else with my healthcare. I pray that she puts off retirement for a long, long time.
Sep 10, 2025
For many years I have been with Dr. Kristen Santos and have ALWAYS been treated with the utmost respect and courtesy.
Sep 8, 2025
Helpful and direct
Sep 8, 2025
Very pleased!
Sep 4, 2025
She is an excellent provider. Professional, pleasant, caring and thorough.
Sep 3, 2025
Excellent provider
Sep 2, 2025
She takes her time answer all my questions
Aug 28, 2025
Dr. Santos has a great bedside manner is very professional and respectful. My wife and I have been going to Dr. Santos for years and would highly recommend her.
Aug 27, 2025
Fun with laughter
Aug 26, 2025
Excellent care I'm very satisfied
Aug 26, 2025
Knowledgeable supporive
Aug 20, 2025
I have been seeing Dr Santos for over 20 years and have always been appreciative of her care.