Dr. Kristen Santos, DO

Internal Medicine

1401 Massachusetts Ave

Troy, NY 12180 Directions

518-268-5242

www.sphp.com

4.9 out of 5

535 verified ratings

535 Ratings, 138 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 24, 2025
Excellent, knowledgeable and caring physician

Oct 21, 2025
Pleasant and professional. I enjoy my visits.

Oct 20, 2025
Dr. Santos is very knowledgeable. She is a careful listener and shows great care for her patients.

Oct 20, 2025
very knowledgeable and explains and takes care of my medical issues

Oct 17, 2025
Always attentive to my needs,does her best to accomadate them

Oct 15, 2025
Dr. santos has been my primary care doctor for a very long time, and I can’t even begin to count the times she has gone way out of her way to find resources for me. She is also an extremely competent diagnostician and follows through to assure that proper treatment is achieved.

Oct 14, 2025
Always pleasant, careful and professional

Oct 13, 2025
I have been seeing this provider for many years and have always felt cared for and cared about

Oct 7, 2025
I’m very fortunate to have been in her care for so long. I’m grateful.

Oct 3, 2025
Great care provider

Oct 1, 2025
Dr Santos is. Dry professional, the staff is very friendly and knowledgeable, and the office is clean.

Sep 30, 2025
I always get in 2 c dr. Santos right away. She explains things 2 me very throughly.

Sep 29, 2025
I have always heard Dr Santos was a excellent doctor. She excefy expectations.

Sep 24, 2025
She was very thorough with trying to figure out the cause of my leg pain and has directed me to a referral to another specialist.

Sep 23, 2025
The doctor is a good listener and very thorough.

Sep 22, 2025
Keep up the good work. I've been with this practice for many years, and I always loved the way the whole office got along with each other. Very good vibe in this office.

Sep 22, 2025
Dr Santos is the best she takes the time to explain things an gives a good physical impact

Sep 22, 2025
I have complete faith in Dr. Santos. She’s very knowledgeable and thorough. Her staff is excellent.

Sep 22, 2025
She is knowledgeable, personable and an overall excellent doctor

Sep 22, 2025
all great

Sep 19, 2025
She is everything you want in a doctor.

Sep 18, 2025
The health word needs more like her!

Sep 17, 2025
Trusting and understanding

Sep 17, 2025
Dr. Santos is my wife’s and my physician. She takes the time during my visits and follows through

Sep 16, 2025
Caring and thorough physician who listens and addresses any issues or concerns of patient.

Sep 15, 2025
Dr. Santos has been my doctor for over 20 years. I would trust no one else with my healthcare. I pray that she puts off retirement for a long, long time.

Sep 10, 2025
For many years I have been with Dr. Kristen Santos and have ALWAYS been treated with the utmost respect and courtesy.

Sep 8, 2025
Helpful and direct

Sep 8, 2025
Very pleased!

Sep 4, 2025
She is an excellent provider. Professional, pleasant, caring and thorough.

Sep 3, 2025
Excellent provider

Sep 2, 2025
She takes her time answer all my questions

Aug 28, 2025
Dr. Santos has a great bedside manner is very professional and respectful. My wife and I have been going to Dr. Santos for years and would highly recommend her.

Aug 27, 2025
Fun with laughter

Aug 26, 2025
Excellent care I'm very satisfied

Aug 26, 2025
Knowledgeable supporive

Aug 20, 2025
I have been seeing Dr Santos for over 20 years and have always been appreciative of her care.

Aug 20, 2025
I've been seeing Dr. Santos for years and have always had a great experience.

Aug 13, 2025
She is da bomb!!!

Aug 12, 2025
Always nice, kind, thorough

Aug 7, 2025
I feel like I can always ask my questions and appreciate her answers

Aug 7, 2025
Love the nurses and office people. All friendly and accommodating.

Aug 4, 2025
Using the portal was great to schedule a quick appointment.

Aug 4, 2025
☆☆☆☆☆

Aug 1, 2025
Dr. Santos always does a thorough examination and discuss your current issue in a caring manner. She has been my primary doctor for over 20 years and she does an awesome job caring for my health!

Aug 1, 2025
Exceptional !! Dr Santos is very knowledgeable in all areas of my health careAnswers all my questions, explains and gives good advice

Aug 1, 2025
Great knowledgeable doctor

Jul 25, 2025
Very Good Doctor.

Jul 25, 2025
Excellent Dr

Jul 21, 2025
She follows up on lab tests ordered