Dr. Kristen Santos, DO

Internal Medicine

1401 Massachusetts Ave

Troy, NY 12180 Directions

518-268-5242

www.sphp.com

4.9 out of 5

513 verified ratings

513 Ratings, 162 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 21, 2026
Kristen listens and make sure all your needs are taken care of

May 21, 2026
Dr. Santos is very thorough, answers any questions, and provides guidance in what follow-up or testing is needed.

May 20, 2026
Very good practice, lucky for me they are here.

May 20, 2026
She is the best!

May 19, 2026
She is knowledgeable, professional and caring. Samantha is great too, very helpful and caring.

May 19, 2026
Always listen and cares

May 18, 2026
She’s a great doctor

May 18, 2026
Excellent Doctor for my care and needs

May 15, 2026
Outstanding

May 15, 2026
There's never a wait. Everyone is friendly and helpful. I wouldn't change a thing.

May 14, 2026
Consummate professional

May 13, 2026
Excellent care!

May 12, 2026
Dr Santos is thorough, reviews your past medical hx very well, and treats you wholistically.

May 11, 2026
I always feel very comfortable talking to her and the time she takes to listen and explain my issues

May 7, 2026
I always feel i am not just a number.

May 7, 2026
.

May 5, 2026
She is always very thorough and I would not think of going to anyone else

May 4, 2026
Dr. Santos listened to my concerns and referred me to a provider who helped me with the problem with my ear. It did need to be attended to by an ear specialist.

May 4, 2026
I felt Dr. Santos was willing to listen to my concerns and give me practical advice on several issues.

Apr 30, 2026
Always Answers all my questions. Never feel rushed

Apr 29, 2026
She is a very caring Doctor and I love going to her

Apr 29, 2026
Very thorough with exam and explanations

Apr 27, 2026
One of the greats.

Apr 22, 2026
shes been my doc for over 20 years if i didnt like her id move to someone else, shes a caring doctor,,she has humor, i get along with her better then any doctor i have and sshes good at what she does

Apr 22, 2026
Over all great experiences

Apr 21, 2026
Always thorough. Always discusses any issues.

Apr 20, 2026
She was phenomenal!

Apr 17, 2026
Dr Santos always takes the time to really listen to any concerns/questions that I present

Apr 17, 2026
Would not see anyone else but Dr Santos.

Apr 16, 2026
I’m very blessed to have such a caring and capable Dr.

Apr 14, 2026
Always efficient and courteous staff

Apr 14, 2026
Thorough inspection and excellent clinician

Apr 8, 2026
Listens well. Always pleasant.

Apr 7, 2026
Dr. Santos is great doctor. I have total confidence in everything she does or tells me.

Apr 6, 2026
She is the BEST! Feel comfortable talking to her. Good bedside manner :)

Apr 6, 2026
Always a good experience to have Dr. Santos as my provider.

Mar 31, 2026
She is very thorough and efficient.

Mar 27, 2026
She ask all great questions, not just how are feeling. I have long term disability: nerve damage and she her questions ask if all the doctors and physical therapy are working together to keep me functioning

Mar 25, 2026
She is friendly, compassionate and thorough. She takes the time to address your concerns.

Mar 25, 2026
excellent Doctor

Mar 25, 2026
Dr. Santos aside from being an outstanding clinician also has a sense of humor! Luv going to this practice.

Mar 19, 2026
She is the best.

Mar 16, 2026
The dr and staff are the best I’ve ever been to

Mar 16, 2026
She listens, speaks with you and cares

Mar 16, 2026
She's very careful in her diagnoses. Very caring towards me

Mar 16, 2026
always a good visit

Mar 13, 2026
Dr. Santos was very thorough in both questioning and examination. She listened to my concerns and answered questions, and was most personable.

Mar 11, 2026
She’s the best!

Mar 9, 2026
Thanks very much

Mar 6, 2026
Dr Kristin is thorough, kind and caring. She listens to her patients.