Dr. Kristen Santos, DO
Internal Medicine
1401 Massachusetts Ave
Troy, NY 12180 Directions
4.9 out of 5
536 verified ratings
536 Ratings, 158 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 22, 2026
shes been my doc for over 20 years if i didnt like her id move to someone else, shes a caring doctor,,she has humor, i get along with her better then any doctor i have and sshes good at what she does
Apr 21, 2026
Always thorough. Always discusses any issues.
Apr 20, 2026
She was phenomenal!
Apr 17, 2026
Dr Santos always takes the time to really listen to any concerns/questions that I present
Apr 17, 2026
Would not see anyone else but Dr Santos.
Apr 16, 2026
I’m very blessed to have such a caring and capable Dr.
Apr 14, 2026
Always efficient and courteous staff
Apr 14, 2026
Thorough inspection and excellent clinician
Apr 8, 2026
Listens well. Always pleasant.
Apr 7, 2026
Dr. Santos is great doctor. I have total confidence in everything she does or tells me.
Apr 6, 2026
She is the BEST! Feel comfortable talking to her. Good bedside manner :)
Apr 6, 2026
Always a good experience to have Dr. Santos as my provider.
Mar 31, 2026
She is very thorough and efficient.
Mar 27, 2026
She ask all great questions, not just how are feeling. I have long term disability: nerve damage and she her questions ask if all the doctors and physical therapy are working together to keep me functioning
Mar 25, 2026
She is friendly, compassionate and thorough. She takes the time to address your concerns.
Mar 25, 2026
excellent Doctor
Mar 25, 2026
Dr. Santos aside from being an outstanding clinician also has a sense of humor! Luv going to this practice.
Mar 19, 2026
She is the best.
Mar 16, 2026
The dr and staff are the best I’ve ever been to
Mar 16, 2026
She listens, speaks with you and cares
Mar 16, 2026
She's very careful in her diagnoses. Very caring towards me
Mar 16, 2026
always a good visit
Mar 13, 2026
Dr. Santos was very thorough in both questioning and examination. She listened to my concerns and answered questions, and was most personable.
Mar 11, 2026
She’s the best!
Mar 9, 2026
Thanks very much
Mar 6, 2026
Dr Kristin is thorough, kind and caring. She listens to her patients.
Mar 6, 2026
I trust Dr Santos and have confidence in her diagnoses and recommendations. She listens, explains, is patient, thorough, and measured. She doesn’t rush and is focused on the patient. She’s empathetic and kind.
Mar 4, 2026
Dr Santos is a good listener and I respect her decisions in my care .
Mar 3, 2026
amazing, caring, skilled Doctor/friend
Mar 2, 2026
As usual Dr Santos listened to me . Is always very thorough.
Feb 27, 2026
Doctor Santos is always on time and doesn’t rush you. Always takes the time to explain any questions or concerns you may have.
Feb 25, 2026
Thank you
Feb 23, 2026
On time, and very attentive to my needs/ situation
Feb 19, 2026
I only schedule appts when she is available
Feb 19, 2026
Dr. Santos has been my primary care physician for probably 20 years. She always is on top of everything that needs to be addressed. She is top notch in my opinion and Im very fortunate to have found her and have been under her care for so many years!
Feb 16, 2026
Everyone is so nice and always concerned! Great office!
Feb 13, 2026
Has always been a good experience to go to Dr. Santos.
Feb 12, 2026
Very happy with Dr. Santos care!
Jan 30, 2026
Outstanding
Jan 28, 2026
The Best.
Jan 23, 2026
She's a great doctor who listens to your care
Jan 22, 2026
She cares for her patients and knows us as individuals.
Jan 21, 2026
She's very personable. She remembers things about me and asks about them when she sees me.
Jan 20, 2026
Very timely and efficient
Jan 19, 2026
She is very knowledgeable and extremely thorough. I don't feel rushed at all.
Jan 15, 2026
A tremendous physician.
Jan 14, 2026
went over my chart with me- very knowledgeable. explaining everything, went over my medications and made sure I understood the changes etc, answered my questions, gave me information without being asked, that i needed. Couldn't ask for a better doctor
Jan 14, 2026
Dr Santos is always thorough…focused on the patient..listens to your concerns and addresses them immediately
Jan 13, 2026
Please refer to my earlier comment but to sum up my experience, Dr. Kristen Santos is the best doctor I have ever been to see.
Jan 9, 2026
Also, her staff is great! Always kind and attentive and accommodating.