Dr. Kristen Santos, DO

Internal Medicine

1401 Massachusetts Ave

Troy, NY 12180 Directions

518-268-5242

www.sphp.com

4.9 out of 5

547 verified ratings

547 Ratings, 132 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 23, 2025
The doctor is a good listener and very thorough.

Sep 22, 2025
Keep up the good work. I've been with this practice for many years, and I always loved the way the whole office got along with each other. Very good vibe in this office.

Sep 22, 2025
Dr Santos is the best she takes the time to explain things an gives a good physical impact

Sep 22, 2025
I have complete faith in Dr. Santos. She’s very knowledgeable and thorough. Her staff is excellent.

Sep 22, 2025
She is knowledgeable, personable and an overall excellent doctor

Sep 19, 2025
She is everything you want in a doctor.

Sep 18, 2025
The health word needs more like her!

Sep 17, 2025
Trusting and understanding

Sep 17, 2025
Dr. Santos is my wife’s and my physician. She takes the time during my visits and follows through

Sep 16, 2025
Caring and thorough physician who listens and addresses any issues or concerns of patient.

Sep 15, 2025
Dr. Santos has been my doctor for over 20 years. I would trust no one else with my healthcare. I pray that she puts off retirement for a long, long time.

Sep 10, 2025
For many years I have been with Dr. Kristen Santos and have ALWAYS been treated with the utmost respect and courtesy.

Sep 8, 2025
Helpful and direct

Sep 8, 2025
Very pleased!

Sep 4, 2025
She is an excellent provider. Professional, pleasant, caring and thorough.

Sep 3, 2025
Excellent provider

Sep 2, 2025
She takes her time answer all my questions

Aug 28, 2025
Dr. Santos has a great bedside manner is very professional and respectful. My wife and I have been going to Dr. Santos for years and would highly recommend her.

Aug 27, 2025
Fun with laughter

Aug 26, 2025
Excellent care I'm very satisfied

Aug 26, 2025
Knowledgeable supporive

Aug 20, 2025
I have been seeing Dr Santos for over 20 years and have always been appreciative of her care.

Aug 20, 2025
I've been seeing Dr. Santos for years and have always had a great experience.

Aug 13, 2025
She is da bomb!!!

Aug 12, 2025
Always nice, kind, thorough

Aug 7, 2025
I feel like I can always ask my questions and appreciate her answers

Aug 7, 2025
Love the nurses and office people. All friendly and accommodating.

Aug 4, 2025
Using the portal was great to schedule a quick appointment.

Aug 4, 2025
☆☆☆☆☆

Aug 1, 2025
Dr. Santos always does a thorough examination and discuss your current issue in a caring manner. She has been my primary doctor for over 20 years and she does an awesome job caring for my health!

Aug 1, 2025
Exceptional !! Dr Santos is very knowledgeable in all areas of my health careAnswers all my questions, explains and gives good advice

Aug 1, 2025
Great knowledgeable doctor

Jul 25, 2025
Very Good Doctor.

Jul 25, 2025
Excellent Dr

Jul 21, 2025
She follows up on lab tests ordered

Jul 18, 2025
shes simply the best,, i wouldnt want anyone else in charge of my medical

Jul 15, 2025
Very professional and direct in her manner

Jul 15, 2025
She has been my Dr. For a while. Very intelligent person. Glad she is in my corner.

Jul 15, 2025
Great.

Jul 15, 2025
The office is convenient and always clean. Staff is the best

Jul 14, 2025
Thid physician and her staff make me feel welcome and if I have any questions, I always get the answers I need.

Jul 11, 2025
Always very kind and thoughtful!

Jul 11, 2025
I feel valued as a patient. Dr Santos is an excellent doctor and I appreciate her expertise.

Jul 10, 2025
Because we have been going to see Dr Santos for quite some time she is very familiar with our health needs

Jul 9, 2025
She has been my primary doctor for many years. A professional and knows her stuff. Great medical knowledge. I'm grateful to have her as my doctor.

Jul 9, 2025
Very personable and knowledgeable about my health

Jul 9, 2025
Best ever

Jul 1, 2025
When sending messages through the portal, the practice is very prompt in responding,.

Jun 30, 2025
Dr. Santos is thorough and answers any questions I may have. She has a calm demeanor and values my time.

Jun 30, 2025
My long time primary care physician