Kelsey Hatter

5.0 out of 5

34 verified ratings

34 Ratings, 16 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 11, 2026
She is excellent by all measures. She is an outstanding craft woman making these splints to fit each patient individually. She is an outstanding asset for your hospital. Employees like this make a difference.

Sep 9, 2026
Kelsey was so sweet, friendly and had a great demeanor. She smiled the entire time and answered all of my questions. She did not rush me. She explained everything and showed me how the customs made my tendonitis thumb support brace. I actually forgot to ask her an important question and I remembered she provided her email. I sent her an email and I believe it was within minutes that I received a detailed response which helped me. She is amazing and beyond professional. I would like to request her to one of your Brooklyn facilities but I understand she works at HSS. She is definitely an asset to HSS. Thank you for allowing me to provide my feedback. Have a great weekend!

Sep 2, 2026
Kelsey Hatter is the best! She was my therapist 2 years ago when I broke my elbow and needed surgery. Her compassion and empathy are just wonderful. I returned Tues, Sept 2 with a diagnoses of tennis elbow. She again was so caring and explained everything to me. I would recommend her to anyone!

Jul 14, 2026
So grateful for the help I received from Oscar regarding scheduling!

Jul 10, 2026
Excellent care with very positive results! I am very pleased.

Jul 1, 2026
Kelsey was professional and knowledgeable, and gentle and caring.

Jul 1, 2026
I cannot recommend my occupational hand therapist Kelsey Hatter enough! From my very first visit, she completely put me at ease with her warmth and incredible expertise. Unlike other rushed medical appointments, every single minute of my session was focused entirely on my recovery. Thanks to custom exercises, hands-on care, and constant encouragement, I have regained my strength and range of motion far quicker than I ever expected. Kelsey crafted a highly specialized, phased recovery plan that safely balanced bone healing with delicate ligament rehabilitation. Thanks to her precise manual therapy, custom splinting adjustments, and tailored progressive exercises, my mobility and strength have defied all expectations. She didn’t just treat my wrist; she gave me my independence back. If you are dealing with a hand or wrist injury, this is the absolute best care you can possibly get!

Jun 18, 2026
Kelsey Hatter is great!

May 14, 2026
Greatest of all time

Apr 29, 2026
Kelsey Hatter is kind, gentle, knowledgeable, professional and a pleasure to have as an expert therapist.

Apr 29, 2026
Excellent patient Service

Apr 17, 2026
Excellent in every way. Kelsey is VERY kind and as a therapist she is the best in every way

Feb 24, 2026
Kelsey is so warm, friendly and explains all exercises with precision. Very professional.

Feb 5, 2026
I have been seeing Kelsey since June 2025, she caring and has excellent people skills. Kelsey is kind and always respects how you are feel. Overall she is amazing at what she does.

Dec 24, 2025
I couldnt be happier

Dec 9, 2025
Kelsey was a fantastic hand therapist. She was gentle but effective in treatment. She greatly improved by recovery post surgery. She is the best