Kelly Thume, F.N.P.-B.C., M.S.N.
Sleep Medicine
609 Quarter Street, Entrance A, Suite 1
Gladwin, MI 48624 Directions
4.9 out of 5
426 verified ratings
2 Locations
609 Quarter Street, Entrance A, Suite 1
Gladwin, MI 48624
426 Ratings, 229 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Kelly Thume for being knowledgeable, caring, and easy to talk to. Many note her thoroughness, good explanations, and responsiveness with CPAP/sleep-apnea care. Staff and virtual appointment options receive positive mention. Common criticisms focus on limited availability and occasional rushed-feeling appointments or delays for sleep studies. Overall sentiment is strongly positive for clinical skill and patient communication, with access and timeliness as the main concerns.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 20, 2026
What would you tell family and friends about your experience with this provider?
Everyone in this office is extremely kind and patient. They are also very friendly and go above and beyond to give the care needed.
May 20, 2026
What would you tell family and friends about your experience with this provider?
Kelly was helpful while we were on a call vedio.
May 20, 2026
What would you tell family and friends about your experience with this provider?
Great service
May 19, 2026
What would you tell family and friends about your experience with this provider?
Office was a little hard to find, office doors were locked and it was dark inside. Numbers on doors were hard to discern if I was in the right place. Atmosphere was tepid. But instructions for the next step of treatment was set up
May 18, 2026
What would you tell family and friends about your experience with this provider?
Excellent , friendly , knowledgeable , informative , No stone left unturned . Would highly recommend recommend .
May 12, 2026
Very knowledgeable. She listened to me and we came up with a mutual plan.
May 11, 2026
What would you tell family and friends about your experience with this provider?
Thank you for being professional. I appreciate you keeping my appointments and not rescheduling. You have been very flexible and easy to work with.
May 11, 2026
What would you tell family and friends about your experience with this provider?
Quick, courteous, component staff
May 10, 2026
What would you tell family and friends about your experience with this provider?
Very kind and respectful treat you like a family member
May 8, 2026
What would you tell family and friends about your experience with this provider?
I appreciate the quality of service and support I received at mid michigan health locations
May 8, 2026
What would you tell family and friends about your experience with this provider?
I can tell my family I am so pleased with my care
May 8, 2026
What would you tell family and friends about your experience with this provider?
She does a fine job
May 8, 2026
What would you tell family and friends about your experience with this provider?
Never gave up on me
May 6, 2026
What would you tell family and friends about your experience with this provider?
Very caring and professional
May 3, 2026
What would you tell family and friends about your experience with this provider?
Very nice and informative took care of all my needs
May 2, 2026
What would you tell family and friends about your experience with this provider?
Very satisfying
May 1, 2026
What would you tell family and friends about your experience with this provider?
Kelly and her staff has always been helpful. They are friendly and knowledgeable. I fell comfortable discussing any issues I may have. I value the care I receive from Kelly and her staff.
Apr 30, 2026
What would you tell family and friends about your experience with this provider?
The doctor and all of them were excellent!
Apr 28, 2026
What would you tell family and friends about your experience with this provider?
Everyone was very kind and professional I've got all the results I wanted and I was very thankful for the help given both by staff and doctor. At highly recommend them for anybody very professional thank you so much.
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
Kelly and her staff are amazing and I have told my family about them. GREAT JOB EVERYONE!
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
It was only one visit bit great so far.
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
If you have sleep problems , Kelley is the person to see!
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
Kelly listens to you, cares and is respectful.
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
To the point
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Very nice people.
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Kelly was very knowledgeable and personable. She explained the possible causes of sleep apnea. She was able to expedite my sleep study.
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Great work
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
Kelly always makes time to listen and explain what is going on.
Apr 20, 2026
What would you tell family and friends about your experience with this provider?
I have no complaints. Dr Thume and the staff treated me well.
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Wonderful staff
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Professional
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
I am comfortable with Kelly and when I had a problem getting supply’s they were very helpful I’m very satisfied with Kelly and her office
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Am very grateful for all the help. Thank you.
Apr 16, 2026
What would you tell family and friends about your experience with this provider?
Dr Thume; is a very good sleep doctor.
Apr 16, 2026
What would you tell family and friends about your experience with this provider?
Highly recomended
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
They call to remind you of appt's , if any early opens , changes in appt. Overall very good staff and facilty!
Apr 12, 2026
What would you tell family and friends about your experience with this provider?
Perfect
Apr 11, 2026
What would you tell family and friends about your experience with this provider?
To use her office for their needs
Apr 3, 2026
What would you tell family and friends about your experience with this provider?
She is very nice.
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
I would suggest this affice to anyone
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
Very professional and caring
Mar 24, 2026
What would you tell family and friends about your experience with this provider?
overall good experience
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
Good care, personable and responded to concerns and needs
Mar 22, 2026
What would you tell family and friends about your experience with this provider?
Great listener. Proactively ensure that I had orders added for any supplies I may need
Mar 20, 2026
What would you tell family and friends about your experience with this provider?
Communication is poor it took 2 months and a phone call from me to get my sleep study result. There was no interest in finding the cause of my sleep problem, but rather just treatment of the symptoms.
Mar 20, 2026
What would you tell family and friends about your experience with this provider?
Very good
Mar 20, 2026
What would you tell family and friends about your experience with this provider?
Very understanding and professional.
Mar 19, 2026
Kelly Thume was very knowledgeable about my medical history and current concerns . She explained everything well and took the time to answer all of my questions in a very thorough manner. I feel confident in her ability to help me with my sleep problems.
Mar 19, 2026
What would you tell family and friends about your experience with this provider?
Kelly is very knowledgeable and responsive to my needs and concerns.
Mar 18, 2026
What would you tell family and friends about your experience with this provider?
Very good experience.