Kelly Thume, F.N.P.-B.C., M.S.N.
Sleep Medicine
609 Quarter Street, Entrance A, Suite 1
Gladwin, MI 48624 Directions
4.9 out of 5
425 verified ratings
2 Locations
609 Quarter Street, Entrance A, Suite 1
Gladwin, MI 48624
425 Ratings, 226 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Kelly Thume for being knowledgeable, caring, and easy to talk to. Many note her thoroughness, good explanations, and responsiveness with CPAP/sleep-apnea care. Staff and virtual appointment options receive positive mention. Common criticisms focus on limited availability and occasional rushed-feeling appointments or delays for sleep studies. Overall sentiment is strongly positive for clinical skill and patient communication, with access and timeliness as the main concerns.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
I would suggest this affice to anyone
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
Very professional and caring
Mar 24, 2026
What would you tell family and friends about your experience with this provider?
overall good experience
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
Good care, personable and responded to concerns and needs
Mar 22, 2026
What would you tell family and friends about your experience with this provider?
Great listener. Proactively ensure that I had orders added for any supplies I may need
Mar 20, 2026
What would you tell family and friends about your experience with this provider?
Communication is poor it took 2 months and a phone call from me to get my sleep study result. There was no interest in finding the cause of my sleep problem, but rather just treatment of the symptoms.
Mar 20, 2026
What would you tell family and friends about your experience with this provider?
Very good
Mar 20, 2026
What would you tell family and friends about your experience with this provider?
Very understanding and professional.
Mar 19, 2026
Kelly Thume was very knowledgeable about my medical history and current concerns . She explained everything well and took the time to answer all of my questions in a very thorough manner. I feel confident in her ability to help me with my sleep problems.
Mar 19, 2026
What would you tell family and friends about your experience with this provider?
Kelly is very knowledgeable and responsive to my needs and concerns.
Mar 18, 2026
What would you tell family and friends about your experience with this provider?
Very good experience.
Mar 16, 2026
What would you tell family and friends about your experience with this provider?
A good experience!
Mar 16, 2026
What would you tell family and friends about your experience with this provider?
Friendly and helpful
Mar 13, 2026
What would you tell family and friends about your experience with this provider?
I would recommend this provider
Mar 11, 2026
Always a good experience
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
Very good
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
She is a knowledgeable provider that is easy to work with
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
Always a good experience
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
To see them.
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
Very good experience. Kelly was very courteous and helpful. Answered all my questions and made sure that I understood her response.
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
Always treated with respect and in a friendly manner. My husband has dementia and Dr. and staff are understanding and work well with his diagnosis.
Feb 28, 2026
What would you tell family and friends about your experience with this provider?
Very nice,caring & friendly.
Feb 28, 2026
What would you tell family and friends about your experience with this provider?
Kelly Thume was able find the best path to being able to get my life back. I can go and as I wish without worrying about a narcoleptic or cateplectic attack.
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
Appreciate her knowledge
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
Excellent care.
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
She was very personable and made me understand what we are doing.
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
Listens and has helpful suggestions
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
I’ve only seen her once the last yearly visits are done on phone virtual visits I live a good number of miles from her office but she’s answered my questions I feel comfortable with her and her staff in few times I’ve contacted her my questions have been answered in a timely manner
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
She is a good doctor
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
Great office
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
Kelly was great!
Feb 12, 2026
What would you tell family and friends about your experience with this provider?
Great
Feb 8, 2026
What would you tell family and friends about your experience with this provider?
Kelly exceeded my expectations
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
I wasn't very happy with the appointment because she seemed very hurried and kept asking Is there any more questions, like she was anxious to go somewhere. I asked about information phamplet about a new CPAP machine and they did not have any. Not very thorough.
Feb 6, 2026
What would you tell family and friends about your experience with this provider?
They were so nice and respectful. I appreciated not only Kelly but her staff as well. My son and I were very happy and impressed with the way we were treated.
Feb 1, 2026
What would you tell family and friends about your experience with this provider?
Professional, knowledgeable, and friendly
Jan 31, 2026
What would you tell family and friends about your experience with this provider?
It was nice having a virtual intake.
Jan 31, 2026
What would you tell family and friends about your experience with this provider?
I got fast results with Kelly
Jan 31, 2026
What would you tell family and friends about your experience with this provider?
I had some issues with the length of time between appointments and Kelly helped me get a early appointment
Jan 30, 2026
What would you tell family and friends about your experience with this provider?
She has helped me with my sleep issues tremendously!
Jan 29, 2026
What would you tell family and friends about your experience with this provider?
I didn't want a c pap machine but the sleep study indicated I needed it and I am not as tired as I use to be and am seeing the benefits from the therepy.
Jan 29, 2026
What would you tell family and friends about your experience with this provider?
Appointments have a long time, but this isn’t usually an urgent matter.
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
If you are not using Kelly and her team you are making mistake. They are hands down the best I have ever dealt with.
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
Very helpful, knowledgeable, great to work with
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
Kelly actually listens and comes up with options to improve the problem.
Jan 28, 2026
Kelly works with you and listens.
Jan 25, 2026
What would you tell family and friends about your experience with this provider?
Very respectful, kind, caring and professional. I highly recommend Kelly, the staff and care received
Jan 24, 2026
What would you tell family and friends about your experience with this provider?
She's friendly, knowledgeable and listens.
Jan 23, 2026
What would you tell family and friends about your experience with this provider?
She is thorough,in every way easy to talk to and does not rush you.
Jan 23, 2026
What would you tell family and friends about your experience with this provider?
Kelly very patient regarding my frustration with my sleep machine and offered alternative to help me progress with dealing with my sleep apnea.