Erin M Kay , DO
Family Medicine
Franciscan Physician Network Madison Family Medicine
747 E. County Line Road, Suite D
Greenwood, IN 46143 Directions
directory.franciscanhealth.org
4.9 out of 5
119 verified ratings
119 Ratings, 74 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 29, 2026
She listened to my concerns and made me feel heard and not brushed off.
Oct 27, 2026
She was very friendly and personable
Oct 27, 2026
She listens and is always running clinic on time which makes the visit go quickly.
Oct 20, 2026
Nice informative, friendly and concern about my health.
Oct 13, 2026
She is kind, knowledgeable and thorough.
Oct 12, 2026
She is amazing she listens she cares and is always kind respectful and understanding
Oct 6, 2026
Excellent advice. Felt like my physician really listened to me and addressed all my concerns/questions. Provided clear recommendations for meds/supplements as discussed.
Sep 28, 2026
Gives you her time and plenty of time for questions
Sep 23, 2026
Dr Kay is so kind she listens and she cares
Sep 22, 2026
She is kind, professional, listens and has a great support staff.
Sep 17, 2026
She listens well, takes a more wholistic approach, and is good at including me in decisions about my care.
Sep 11, 2026
She was easy to talk to. She is up to date in current research and is open to Functional approaches as first line of defense.
Sep 8, 2026
She is kind, thorough, explains everything and knows it all. She is great.
Sep 4, 2026
Dr Kay is super sweet
Sep 3, 2026
Friendly, caring, and knowledgeable.
Sep 2, 2026
Dr. Kay is very personable and caring with a let’s get this done attitude. I feel like she’s determined to get to the bottom of whatever issue I’m having and I trust her opinion.
Aug 20, 2026
She is thorough, patient, friendly and explained her entire treatment process.
Aug 17, 2026
Dr. Kay was very personal in relating with my children and me during our visit and really tried to make it fun for my children. She answered my extra questions and went out of her way to end the visit on a fun note for us!
Aug 14, 2026
Understanding, worked efficiently but thoroughly, did not insert personal opinions into care
Aug 6, 2026
She is a delight. So sweet and caring.
Aug 5, 2026
Kind, considerate, and genuinely cares for her patients. Great listener!
Jul 24, 2026
She listened to me, asked great questions and wants to find the root of my issue.
Jul 24, 2026
She is very knowledgeable and when she wasn't sure of something she read research about it and was ready to discuss it on my next visit. She listens to my and my needs and gives me suggestions I can follow.
Jul 14, 2026
Dr Kay is very down to earth. She asks questions and takes time to listen. She makes practical recommendations and you can tell she genuinely cares.
Jul 7, 2026
Dr Kay is amazing, Smart, kind, caring and very easy to talk with.
Jun 29, 2026
She’s very good, asks questions and gives advice when asked instead of just moving on and ignoring your concerns. Very knowledgeable and understanding.
Jun 29, 2026
Doctor Kay was fantastic. She is incredibly knowledgeable, kind, and listens well. She spent time listening and creating a medical plan for me, and that is invaluable. I left feeling heard and with a solid plan of action.
Jun 24, 2026
Actually found a doctor that would listen
Jun 19, 2026
She is amazing and truly an amazing doctor
Jun 16, 2026
She is a great listener, shows genuine care and concern, and makes you feel comfortable talking with her. Her idea of health care is not just to write a prescription, and she focuses on overall health.
Jun 11, 2026
Excellent understanding manner, worked very well with my infant
Jun 1, 2026
Listened to me and wasn’t rushed
Jun 1, 2026
She is so sweet and kind. She really cares about her patients.
May 28, 2026
Caring, knowledgeable
May 25, 2026
great care
May 25, 2026
She took the time to listen you can see she truly cares about your heath
May 23, 2026
Friendly caring and informative
May 18, 2026
I would definitely recommend her if only because she listens and takes time with me. However, she goes far above and beyond that. She is proactive with lab work. She explores options without being asked. And she's willing to start with supplements instead of going straight to medication. I really appreciate her approach and her skill.
May 18, 2026
Listen to my concerns
May 15, 2026
She listens
May 7, 2026
Sge was 1st physician to actually listen and act on my needs immediately ❤️
May 5, 2026
Dr. Kay was great. She takes time to listen and she had lots of suggestions. She was empathetic to my issues and didn’t dismiss or disregard them. I’m hoping for a long relationship with her.
Apr 29, 2026
She has answered questions about our health, that no one has been able to for years.
Apr 24, 2026
Competency, Professionalism, knowledgeable.
Apr 16, 2026
She was pleasant and informative.
Apr 15, 2026
she was very thorough
Apr 13, 2026
very satisfied with today's service. Dr. Kay was very caring and thorough.
Apr 12, 2026
She connected with me.
Apr 8, 2026
Very friendly, professional and easy to talk to…spent a lot of time with me and was very genuine and caring
Apr 2, 2026
Knowledgeable