217 Ratings, 107 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 16, 2025
All involved were wonderful. My nurse, Pam, was thorough, kind and very professional and friendly. My X-ray technician (?) was very competent. And Katie was exemplary. She explained dosing directions and all possible drug interactions with the scripts she wrote. Across the board, each person verified my identity before beginning treatment of any kind. It's so reassuring that safety measures like that are followed closely.
Apr 15, 2025
Everything
Apr 14, 2025
She was very thorough. She delt with a [ ]
Apr 14, 2025
All personel were caring kind and very professional . Happy yo have this facility so close to my condo.
Apr 12, 2025
I felt listened to and not rushed. All of my options were explained clearly to me. Office staff was friendly and helpful. I felt confident that I was getting very good care.
Apr 12, 2025
I was pleasantly surprised by the amount of time it took to see the provider once I was in a room.
Apr 11, 2025
Immediate care
Apr 11, 2025
The provider called me the same day with results of the [ ]. The was excellent. Really appreciated that.
Apr 11, 2025
I walked in and was immediately checked
Apr 9, 2025
They were prompt in taking care of my needs and truly listened to me.
Apr 8, 2025
Friendly fast articulate on my on my issue Thank you
Apr 8, 2025
Kate is a valuable asset to the effort.
Mar 27, 2025
Yes her analsis of the medical problem
Mar 27, 2025
Both Kathryn and her assistant were extremely helpful, understanding and caring beyond my expectations. Both wonderful
Mar 26, 2025
Extremely excellent care!!
Mar 26, 2025
Everyone was very helpful and understanding. The wait was very acceptable. And the the call for time to be seen was great.
Mar 26, 2025
The staff on the whole were wonderful and very professional and caring!
Mar 23, 2025
Katheryn Kirk was great and provided terrific service for my [ ] and [ ].
Mar 22, 2025
Outstanding regarding wait time, staff, provider knowledge and listening skills and courses of treatment.
Mar 22, 2025
I have [ ] and often Katie had to retrace discussions for me to understand. She was very tolerant and seemed completely undeterred or impatient. She is a wonderful caregiver and I applaud her demeanor. Thanks.
Mar 22, 2025
We recommend this NCH urgent care at stock plaza to anyone who asks - very good service, call waiting list so you don’t have to wait in office, very likeable and informative staff. Thanks for all your great service!
Mar 21, 2025
THE TYPE OF EX[ERIENCE YOU HOPE TO GET FROM ALL DOCTORS
Mar 21, 2025
The treatment I received was excellent!!
Mar 21, 2025
All of the people with whom I dealt with were wonderful.
Mar 19, 2025
Katie’s care was incredible. We were scared and my daughter was in pain and Katie was knowledgeable, calm, funny and fast. In a scary situation away from home, Katie made it all okay. I’m so thankful we ended up in her care.
Mar 14, 2025
It was Katie she was great
Mar 14, 2025
Everything
Mar 14, 2025
Quality concerned care! Excellent!
Mar 14, 2025
I walked in for an appointment. Treated with exceptional care. Explained everything about the [ ]. Would go there again. Also would highly recommend it to anyone down here on a [ ] and need some medical care.
Mar 12, 2025
Kathryn was excellent - answered every question, helped us understand what we should be doing. She was amazing and I'd love to see her every time I go to Immediate Care.
Mar 11, 2025
Her ability to explain my condition
Mar 11, 2025
Informed & timely
Mar 11, 2025
Service and attention to detail were excellent.
Mar 10, 2025
Katie Kirk did a great job of treating my problem. She was very informative and friendly.
Mar 8, 2025
Treated with kindness and addressed my health needs
Mar 8, 2025
Just very thorough polite and quick in a good way
Mar 5, 2025
Katie was a diligent and caring professional
Mar 5, 2025
I've been there twice, and will always use that [ ]. The appointment wait time was given upfront and was accurate, so I could time my arrival and not wait too long. The staff, from receptionists to aides and nurses were excellent, professional and very friendly, and the doctor was excellent.
Mar 4, 2025
Excellent
Mar 4, 2025
Very kind and understanding!!!!
Mar 3, 2025
Ron did the [ ], he made me feel relaxed and he was very professional and courteous!
Mar 3, 2025
I was taken care of very well
Mar 2, 2025
She did a wonderful job… Made a great [ ] that kept my [ ] from moving avoiding [ ]… Thank you.
Mar 1, 2025
It was my first visit to Bonita Springs Immediate Care Center. I went to be evaluated for a [ ]. After running tests I was diagnosed with the [ ] . I was very impressed with the entire staff.
Feb 28, 2025
She was very concerned my feelings and did all she could to let me go home. She explained if my [ ] went down I was to go to the hospital. She made me promise to be a good patient. I respect her for all she did
Feb 28, 2025
Not only did they give us time to address our concerns but they actually listened and acted on them. Extremely professional and attentive to health concerns and other conditions that could be adversely affected by the immediate reason for the visit.
Feb 26, 2025
They got my husband in for an appointment extremely quickly.
Feb 26, 2025
Katie Kirk is an amazing and thorough medical professional. I cannot thank her enough for all she did.
Feb 26, 2025
I was treated by a friendly and knowledgeable team. All Dr offices should function as well Thank you for what you do.
Feb 25, 2025
Respect ability to listen and knoekedge