Dr. KARLEE HIU LAAM LAU MD

Orthopedic Surgery

4.8 out of 5

88 verified ratings

88 Ratings, 38 Comments

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 26, 2026
Efficient and professional
Jun 18, 2026
Excellent work 👏
Jun 18, 2026
Informative, very helpful and friendly staff
Jun 12, 2026
Great info and gave my options
Jun 12, 2026
Smooth and easy check-in. Short wait time. Delightful staff.
Jun 12, 2026
Staff were pleasant and professional
Jun 5, 2026
Excellent….staff and doctor!
Jun 5, 2026
Other than wait time, very nice staff
Jun 4, 2026
Always enjoy visiting UAB facilities and in knowing that I’m getting a higher level of care and this visit was no exception. Dr. Karlee Lau and the whole staff was perfect! Completely explained everything and took plenty of time.
Jun 4, 2026
No long waiting. Dr explain everything well
Jun 4, 2026
everybody was so kind and courteous and willing to help such a great staff. They all work along with one another that’s great.
Feb 27, 2026
Very nice and excellent care. Would recommend UAB highly.
Feb 20, 2026
Awesome!
Feb 20, 2026
My hand therapist is the best
Feb 6, 2026
Everyone working there are very kind and friendly.
Feb 5, 2026
Great experience. Friendly and helpful doctor and staff.
Jan 29, 2026
Every one was great and i like my Dr.
Jan 23, 2026
Everything is good!
Jan 22, 2026
Everyone there has been so friendly and nice. And welcoming to make you feel good at a time that you're not feeling well.And they did an excellent job
Jan 21, 2026
Concern for patient
Jan 15, 2026
Yes, I think it's horrible that I have pain due to my keinbocks disease, and UAB is not willing to help with my pain until I get surgery. X-rays, MRIs and all show my condition and y'all are saying there isn't anything to be prescribed to help with the pain. My family doc, referring doctors have helped as much as they could, and gave me a pain medicine until I got in there with UAB and UAB says there's nothing they can do! I don't believe that, and I shouldn't have to live in this pain when I know there's something they can give me to help alieve the pain. Not even an Ibuprofen was offered! Or even a referral to pain management!
Jan 8, 2026
I lost my phone while there. A woman named Zan was extremely kind and helpful helping me look for it. We did find it. People in that office are great and I love Dr Lau.
Dec 18, 2025
Excellent experience
Dec 12, 2025
Kind, caring, knowledgeable staff and physicians. Good parking.
Dec 12, 2025
Everyone was friendly and caring
Dec 12, 2025
All was well presented clean professional. Staff and facility
Dec 11, 2025
Easy parking, great facility, and the staff is excellent.
Dec 5, 2025
It was beautiful how I got the help I was searching for. I think the staff done an amazing job
Nov 28, 2025
Easy access, appropriate services provided for minor surgery needed.
Oct 24, 2025
Efficient and friendly
Oct 16, 2025
Everyone thanked me for being patient
Oct 2, 2025
Everyone was so nice and professional
Oct 2, 2025
Thanks to your team!
Oct 2, 2025
treatment is top notch
Sep 18, 2025
Everything was done in a professional manner.
Sep 18, 2025
Love the staff
Sep 12, 2025
The PT I am working with Emily is very personable and educates me on anything I can do to better my hand pain.
Sep 4, 2025
The parking payment process is a challenge for many of your patient population, namely seniors who don't use cell phones for paying bills, etc., and aren't tech savvy. As an employee myself of UAB, I was very angered yesterday about how the parking payment is set up. There is no information given to the payment prior to the Dr visit, and no information explain g that parking must be paid in advance. Patients are forced to provide banking and private info on their phones to some company out of Atlanta.