Dr. KARLEE HIU LAAM LAU MD

Orthopedic Surgery

4.8 out of 5

102 verified ratings

102 Ratings, 37 Comments

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 15, 2026
Yes, I think it's horrible that I have pain due to my keinbocks disease, and UAB is not willing to help with my pain until I get surgery. X-rays, MRIs and all show my condition and y'all are saying there isn't anything to be prescribed to help with the pain. My family doc, referring doctors have helped as much as they could, and gave me a pain medicine until I got in there with UAB and UAB says there's nothing they can do! I don't believe that, and I shouldn't have to live in this pain when I know there's something they can give me to help alieve the pain. Not even an Ibuprofen was offered! Or even a referral to pain management!
Dec 18, 2025
Excellent experience
Dec 12, 2025
Kind, caring, knowledgeable staff and physicians. Good parking.
Dec 12, 2025
Everyone was friendly and caring
Dec 12, 2025
All was well presented clean professional. Staff and facility
Dec 11, 2025
Easy parking, great facility, and the staff is excellent.
Dec 5, 2025
It was beautiful how I got the help I was searching for. I think the staff done an amazing job
Nov 28, 2025
Easy access, appropriate services provided for minor surgery needed.
Oct 24, 2025
Efficient and friendly
Oct 16, 2025
Everyone thanked me for being patient
Oct 2, 2025
Everyone was so nice and professional
Oct 2, 2025
Thanks to your team!
Oct 2, 2025
treatment is top notch
Sep 18, 2025
Everything was done in a professional manner.
Sep 18, 2025
Love the staff
Sep 12, 2025
The PT I am working with Emily is very personable and educates me on anything I can do to better my hand pain.
Sep 4, 2025
The parking payment process is a challenge for many of your patient population, namely seniors who don't use cell phones for paying bills, etc., and aren't tech savvy. As an employee myself of UAB, I was very angered yesterday about how the parking payment is set up. There is no information given to the payment prior to the Dr visit, and no information explain g that parking must be paid in advance. Patients are forced to provide banking and private info on their phones to some company out of Atlanta.
Jul 4, 2025
Friendly, professional, excellent care.
Jul 3, 2025
The provider was very informative concerning my case and also answering my questions regarding my medical condition!
Jun 27, 2025
Everyone I encountered from the front desk to the surgical suite was patient, understanding and caring. They listened to my problem and got it addressed very efficently and effectively.
Jun 12, 2025
Fairly prompt, not long wait.
Jun 9, 2025
This is the only hospital I’ve gone to when it concerns my hands
Jun 9, 2025
Great staff! Take time to listen and take your concerns seriously.
May 22, 2025
great treatment by everyone
May 15, 2025
They are the best team
May 15, 2025
I love you guys.
May 15, 2025
Very considerate staff
May 2, 2025
Everyone was so kind and concerned
Apr 25, 2025
I was well informed before and after my surgery about what the doctor would do and what I should do.
Apr 4, 2025
Staff very professional and knowledgeable.
Mar 27, 2025
Love the staff and process was so easy.
Mar 21, 2025
Everyone is very helpful, friendly and caring.
Mar 20, 2025
Friendly, efficient and professional.
Feb 20, 2025
Excellent nurse
Feb 7, 2025
Everyone is very nice to u
Feb 7, 2025
Great doctor! Great hand therapy staff!
Feb 6, 2025
Thank you!