249 Ratings, 110 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 5, 2025
I thought the Medical Assistant, Jenni I think her name is, did a phenomenal job not just for me but for all the other patients.
Feb 5, 2025
Everyone was professional and friendly! I will always come to this urgent care because of that! Thank you all for giving me such good care! Take care, [ ]
Feb 5, 2025
Very nice office. Polite and attentive
Feb 3, 2025
Everyone with whom I contact was extremely nice And helpful. [ ] were the only times I had a need for seeing a doctor. The facility is very nice but the long wait time for an appointment is difficult when one doesn’t feel well. I had to give up on [ ] and [ ] with another long wait to see staff.
Feb 3, 2025
In and out in less than two hours. Wow
Feb 3, 2025
On a Sunday to be readily available was outstanding. Dealt with my issue promptly/. Fixed my problem.
Feb 3, 2025
Very respectfully!
Feb 3, 2025
There was an unexpected delay in getting an [ ] due to the number of patients. When I was seen the following day it was prompt and efficient.
Feb 1, 2025
Everything
Jan 31, 2025
I always had an excellent experience with the NCH Urgent care facility on Vandebilt Road. It is always my place to go for [ ] afecting my well being.
Jan 29, 2025
Promptness of care.
Jan 27, 2025
Efficiency of the staff, including the receptionist.
Jan 24, 2025
I was very pleased with entire experience and my issue was attended to and healing began…. So happy to have this a medical resource as needed for sudden occurrences
Jan 24, 2025
The office was well run and efficient. They followed up with a phone call as promised The staff were efficient and very pleasant.
Jan 24, 2025
Every detail from 2 minute wait until I called [ ] to take me home was excellent!
Jan 21, 2025
I was impressed with how relaxed and kind everyone was during an especially busy holiday weekend
Jan 20, 2025
Front desk person was so helpful. Princess the nursing assistant was outstanding - so friendly, helpful and supportive - a true assets to NCH.
Jan 20, 2025
This urgent care was absolutely wonderful from the friendly staff Jennifer and the nurse and nurse practitioner who helped me thank you thank you thank you greatly appreciate all their good help
Jan 16, 2025
They listened, were professional, and kind. They took care of me quickly the results were surprisingly quick, and was treated immediately. Very knowledgeable and proficient. Will definitely go back if need to. From fronts desk to nurse, to ARNP they work well together!
Jan 14, 2025
All the staff were very polite and very helpful. A great place to go to for medical help!
Jan 13, 2025
I was seen in a walk in situation - everyone was helpful, friendly and professional.
Jan 13, 2025
All three people who assisted me were excellent
Jan 13, 2025
The doctor explained what was wrong and sent a perscription immediately. Very efficient. Thank you. The receptionist was very nice too
Jan 10, 2025
I was seem immediately when I came home from a cruise [ ]. She was very thorough and kind. Thank you for helping me
Jan 9, 2025
Everything
Jan 6, 2025
All excellent. Thanks much.
Nov 20, 2024
Walk in. Saw me quickly. Discussed condition. Prescribed [ ]. Very satisfied.
Nov 20, 2024
Receptionist and nurse that took vitals and original information (Jennifer) were very nice
Nov 19, 2024
Saw me immediately and did the necessary tests to determine the issue. Treated it appropriately and was very happy to answer any questions.
Nov 18, 2024
I was a walk-in with a [ ]. They took me right away. I am thankful to all of them for their courtesy, kindness and professionalism.
Nov 12, 2024
Provider seemed very concerned about my situation
Nov 12, 2024
I am extremely satisfied with the service I have received. When I am in [ ], I want answers to my questions, and I always get fast results.
Nov 12, 2024
The whole experience was outstanding.
Nov 9, 2024
All staff were friendly, professional and knowledgeable.
Nov 9, 2024
The receptionist was very helpful and the staff responded quickly and was extremely attentive
Nov 6, 2024
No waiting a long time, took me right in. Nurse and ARNP were great.
Nov 6, 2024
Seen in a timely manor on every visit.
Nov 6, 2024
The time and concern shown, and explained everything that was being done.
Nov 6, 2024
Every single employee was very nice and empathetic to how I was feeling. I would absolutely not hesitate to go there again.
Nov 5, 2024
Total pro’s
Nov 1, 2024
Terry the nurse was incredible! He was very helpful.
Oct 31, 2024
Everyone was very attentive and extremely helpful. Very pleased
Oct 31, 2024
Great staff
Oct 28, 2024
I’ve been to NPG Vanderbuilt over the years, when issues with my [ ] and I don’t have access to my pain management doctor. They’ve taken great care of me in the times I needed it the most.
Oct 28, 2024
Everything always goes well there for me. They want to treat your issues, I’ve had to go there a few times, [ ]. Im always satisfied with the care I get.
Oct 26, 2024
Loved the on line cue. All staff were pleasant and professional. Everything was well explained. Terry RN was terrific. Kind, patient and knowledgeable. I will recommend this facility to others.
Oct 26, 2024
First experience at this facility.
Oct 26, 2024
Everything was outstanding... all of the staff was courteous and helpful, short wait time, office clean and comfortable - as always. We are lucky to have NCH available to us here in SW Florida.
Oct 22, 2024
All was good!
Oct 19, 2024
the whole team did a great job