102 Ratings, 41 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Dr. Franz for thorough, compassionate, and highly skilled orthopedic care. Many mention clear explanations, time spent listening, and a caring team (nurses and staff) who support comfort and recovery. Several patients reported successful surgeries and ongoing treatment with strong trust in his expertise. The primary concern is scheduling/wait time when appointments run long. Overall sentiment is very positive with recurring appreciation for communication, professionalism, and personalized attention.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 31, 2026
Was there anything outstanding?
Dr Franz put my mind at ease with this knee replacement. He answered every question and listened to everything I said and asked about. I felt very comfortable with my decision to have this done. I feel I have the best doctor and hospital
What could have been done to improve this visit?
There is nothing that could be changed. Everything and everyone was top notch. Perfect. They are very accommodating
Mar 26, 2026
Was there anything outstanding?
Dr. Justin Franz is the best. I am so grateful for him and his team.
Mar 18, 2026
Was there anything outstanding?
All of the service was good as far as the visit with the nurses, the doctor and the whole crew most excellent
Mar 7, 2026
Was there anything outstanding?
He really cares about his patients. He take time for that patient. Your a patient, not a number. Best doctor I ever had.
What could have been done to improve this visit?
Everybody g right to my knowledge
Feb 27, 2026
Was there anything outstanding?
Prior to the Surgery. I made three visits to the hospital and met with the entire team that was scheduled to perform my surgery The team was very professional explaining the whole what to expect. Took the time to answered and question that myself and my had. We left the hospital understand what to expect. A very good day at the hospital.
What could have been done to improve this visit?
I can honestly say the entire staff worked very with each other.
Feb 16, 2026
Was there anything outstanding?
Everything was outstanding
What could have been done to improve this visit?
A lot
Feb 13, 2026
Was there anything outstanding?
He showed compassion and care and so did their nurses I have been to him before, and the treatment has always been excellent. If I had any kind of surgery needed, I would definitely choose Dr. Franz. He diagnosed my problem and treated it immediately. I always enjoy talking with him.
What could have been done to improve this visit?
I do not know of a thing.
Feb 13, 2026
Was there anything outstanding?
Dr Franz taking all the time I needed to understand my treatment.
Feb 12, 2026
Was there anything outstanding?
I love that Dr. Franz and his team take time to explain and listen. They work with your schedule. They are very professional and I highly recommend them.
What could have been done to improve this visit?
Nothing. They did a fantastic job of taking care of me and my medical needs.
Feb 5, 2026
Was there anything outstanding?
I can not say enough good things about Dr. Franz, Clay, the nurses, and staff.
What could have been done to improve this visit?
Nothing
Feb 2, 2026
Was there anything outstanding?
They are always greeting with smile and happiness. They have assisted in the passed with my husband that is in wheelchair and it’s hard for me with my arm being injured. Have no complaints for the orthopedic doctors or the staff. The doctor explains everything down to the smallest point for someone to understand.
What could have been done to improve this visit?
Nothing
Jan 29, 2026
Was there anything outstanding?
Dr franz is the best orthopedic in the world from my standpoint and his staff as well.
What could have been done to improve this visit?
Absolutely nothing it’s the best
Jan 26, 2026
Was there anything outstanding?
Doctor franz was very personable and open to discussion about my feelings
What could have been done to improve this visit?
The wait to be seen was very , very long and difficult to sit through
Jan 7, 2026
Was there anything outstanding?
Everything was great, Dr Franz was great and kind
What could have been done to improve this visit?
Nothing
Jan 1, 2026
Was there anything outstanding?
I feel everything was outstanding.
What could have been done to improve this visit?
Nothing I can think of. All in all, everything was great.
Dec 29, 2025
Was there anything outstanding?
Absolutely everyone was so good to me and caring, kind, taking care of modesty during bathroom visits, my comfort with warm blankets. Recovery care was great! No complaints!
What could have been done to improve this visit?
I cannot think of anything. Everyone and everything was great!
Nov 27, 2025
Was there anything outstanding?
I was faced with a difficult decision. My choices were clearly explained to me. I was encouraged to make a well thought out decision.
What could have been done to improve this visit?
No comment at this time
Nov 19, 2025
Was there anything outstanding?
The communication was excellent
What could have been done to improve this visit?
Nothing it was absolutely amazing
Oct 13, 2025
Was there anything outstanding?
Dr. Franz was very thorough and explained what was going on and listened carefully and answered my questions in a way I understood.
What could have been done to improve this visit?
Nothing
Oct 3, 2025
Was there anything outstanding?
Outstanding care by all
What could have been done to improve this visit?
Nothing
Oct 2, 2025
Was there anything outstanding?
Dr Franz and Clay have treated me for year after I had an accident and dislocated my knee. I have the upmost respect for the both of them. Always excellent care has been given to me. I recommend them everyone that I think they can help
What could have been done to improve this visit?
I never had any problems with any of the staff.
Sep 30, 2025
Was there anything outstanding?
Excellent experience
Sep 25, 2025
Was there anything outstanding?
The nurses were so kind and helpful
Sep 24, 2025
Was there anything outstanding?
His genuine and caring attitude for his patients.
What could have been done to improve this visit?
Nothing
Sep 17, 2025
Was there anything outstanding?
Just the overall atmosphere. Dr Franz was held up by a surgery, and his team called me and didn’t make me wait onsite. Wonderful
Sep 6, 2025
Was there anything outstanding?
Dr. Franz is truly the best. I would trust him with my family and friends. He is kind, patient, and caring. Searcy is incredibly lucky to have him.
What could have been done to improve this visit?
n/a
Aug 26, 2025
Was there anything outstanding?
Dr Franz and his nurse was excellent. They make you feel like you are their only patient.
What could have been done to improve this visit?
Nothing
Aug 25, 2025
Was there anything outstanding?
Dr. Franz care was beyond the norm, very understanding and answered each question ask. Wonderful staff.
Aug 25, 2025
Was there anything outstanding?
Friendliness of the staff, contacting me about my appointment and informing me about wait times. The time the Dr. Franz devoted to making sure I understood my particular medical situation and upcoming procedure.
What could have been done to improve this visit?
I can't think of anything.
Aug 24, 2025
Was there anything outstanding?
Dr Franz is absolutely amazing I will recommend him to everyone he goes above and beyond
What could have been done to improve this visit?
Absolutely nothing is was fantastic
Aug 21, 2025
Was there anything outstanding?
I was given excellent care by doctors and nurses. When I needed help, the nurses were instantly there. Any time I needed something, it was given immediately. I was treated like they cared.
What could have been done to improve this visit?
I can think of nothing to improve this visit.
Aug 20, 2025
Was there anything outstanding?
Dr. Franz is amazing! He’s very thorough but talks at my level explaining everything and options. He’s performed 3 surgeries on me. I wouldn’t go to anyone else.
What could have been done to improve this visit?
Nothing. I got to stay home until appt time. Very courteous and thoughtful.
Aug 16, 2025
Was there anything outstanding?
I was very impressed with Dr Franz. He is very intelligent and caring. I definitely would recommend him to others.
What could have been done to improve this visit?
I don’t think anything.
Aug 16, 2025
Was there anything outstanding?
Dr. Franz is very caring and explains the problem in a way that is easily understandable.
What could have been done to improve this visit?
Nothing
Aug 16, 2025
Was there anything outstanding?
I was treated as a human being, not as the next person in the waiting room my concerns were answered my problem was fixed for the time being you can’t ask for better than that.
What could have been done to improve this visit?
Enclose the outside waiting area
Aug 13, 2025
Was there anything outstanding?
This was my first time seeing Dr Franz. I thought he was excellent. He was very thorough & informative. One of the best Dr visits I’ve experienced. Thank you!
Aug 11, 2025
Was there anything outstanding?
Best Orthopedic Doctor in Searcy.
What could have been done to improve this visit?
Nothing
Jul 26, 2025
Was there anything outstanding?
Great visit!
What could have been done to improve this visit?
Nothing.
Jul 24, 2025
Was there anything outstanding?
Entire staff has been awesome to me.
What could have been done to improve this visit?
I don’t think any changes need to be made!
Jul 12, 2025
What could have been done to improve this visit?
Dr. Franz is a wonderful doctor 🥼 cannot say enough good about him. Thankful I had him as my doctor
Jul 5, 2025
Was there anything outstanding?
Dr Franz care is excellent