Joya A Keys, DO
NULL
4600 Memorial Drive, Suite 400
Belleville, IL 62226 Directions
4.7 out of 5
161 verified ratings
161 Ratings, 43 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 28, 2026
What else would you like to say about your experience?
Very good.
Dec 12, 2025
Was there anything that you feel was outstanding?
Dr. Keys was also fantastic, on time and personalized my visit by mentioning our previous discussions. Just good people and walked out feeling great!!
Dec 10, 2025
Was there anything that you feel was outstanding?
The entire staff was nice and efficient.
What could have been done to improve your experience?
I can't think of anything that could have improved this visit.
Dec 4, 2025
Was there anything that you feel was outstanding?
Dr. Keys was amazing. Extremely comforting and professional. I would recommend her to anyone.
What could have been done to improve your experience?
Nothing. Dr. Keys made the visit great
Dec 2, 2025
Was there anything that you feel was outstanding?
Doctor Keys and the staff that were there. was very nice, especially like, Doctor Keys listening to me. I could see that she cared. Thank you.
What could have been done to improve your experience?
Nothing a professional facility. Thank you.
Nov 26, 2025
Was there anything that you feel was outstanding?
Everybody was polite and thorough in the treatment
Nov 26, 2025
Was there anything that you feel was outstanding?
Dr. Dr. Joya Keys and her staff is amazing from the beginning to the end of the visit anytime I have to send a message anytime I have to call or need something even in a short notice her and her staff is amazing and they make it happen. She explain everything to you, leaving the office with no questions. I highly recommend her.
What could have been done to improve your experience?
Absolutely nothing
Nov 19, 2025
What could have been done to improve your experience?
Nothing. Everything was great.
Nov 4, 2025
What could have been done to improve your experience?
Nothing
Nov 3, 2025
Was there anything that you feel was outstanding?
Dr.Keys took her time with me I didn’t feel like she was rushing she listened to my concerns and addressed them. I didn’t just feel like a number I felt like she cared about me and I appreciate her and her team For that
What could have been done to improve your experience?
Nothing everything was great
Oct 29, 2025
What could have been done to improve your experience?
Everything went fine .
Oct 28, 2025
Was there anything that you feel was outstanding?
Dr. Keys has always been very personable and friendly as well as having gentle approach. She has such a nice spirit. She has always explained my concerns as well as what my plan of care should be. She has always given me an estimated time frame for my plan of care.
What could have been done to improve your experience?
At this time I don’t see anything that should be done.
Oct 21, 2025
Was there anything that you feel was outstanding?
All of them were friendly and helpfull
What could have been done to improve your experience?
Nothing
Oct 15, 2025
Was there anything that you feel was outstanding?
The entire staff was professional and courteous
What could have been done to improve your experience?
I wouldn’t care to stay at the continue doing what they’re doing and support each other as they are doing a great job
Oct 12, 2025
Was there anything that you feel was outstanding?
Every thing excellence.
What could have been done to improve your experience?
Nothing
Oct 10, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing
Oct 8, 2025
Was there anything that you feel was outstanding?
Dr. Keys and her assistant are awesome.
What could have been done to improve your experience?
Nothing everything was absolutely perfect.
Oct 7, 2025
Was there anything that you feel was outstanding?
Dr. Keys took her time and listened to each of my concerns. This visit was not rushed, and with each concern she addressed appropriate next steps and further examination options. This visit was warm, comforting, and welcoming. I personally don’t like disclosing my health concerns around others, so I also loved that there wasn’t multiple people in the room during my visit (nurse, MA, etc.)
Oct 6, 2025
Was there anything that you feel was outstanding?
Loss for words....Needs ALOT of improving.
Oct 4, 2025
Was there anything that you feel was outstanding?
The entire experience was pleasant and all staff were professional/kind.
Oct 1, 2025
Was there anything that you feel was outstanding?
The two times I've seen Dr Keys has been excellent. From check in to short wait time in waiting area to actually seeing the Dr.
What could have been done to improve your experience?
Nothing.
Sep 16, 2025
Was there anything that you feel was outstanding?
My expectations were greatly surpassed. Dr. Keyes' professionalism is exemplary. Excellent attention to detail. Research alternatives to solve my issues. Thank God for her!
What could have been done to improve your experience?
Nothing, the staff exhibited a genuine sense of care & concern. Ten **********
Sep 8, 2025
Was there anything that you feel was outstanding?
Great visit. Dr. Keys is very knowledgeable and professional. The nurse was as great as Dr. Keys.
What could have been done to improve your experience?
Nothing. Great visit.
Sep 1, 2025
Was there anything that you feel was outstanding?
It is always a pleasure to visit Dr. Keys. From the receptionist, to the medical assistant, to Dr Keys, I am relieved to know that I am not ignored and am well taken care of.
What could have been done to improve your experience?
N/A
Aug 28, 2025
Was there anything that you feel was outstanding?
Dr. Keys is the best person to happen to my health. I am grateful I found her!
Aug 27, 2025
Was there anything that you feel was outstanding?
No everything is good no
What could have been done to improve your experience?
Nothing that I can see
Aug 25, 2025
Was there anything that you feel was outstanding?
Doctor Joya Keys is amazing she is outstanding very professional very attentive and just amazing
Aug 20, 2025
Was there anything that you feel was outstanding?
First time meeting Dr Keys and I was very impressed with her knowledge and ability to quickly formulate a plan to make me well again.
Aug 14, 2025
Was there anything that you feel was outstanding?
Dr. Keys attention to detail and overall care.
What could have been done to improve your experience?
NA
Aug 8, 2025
Was there anything that you feel was outstanding?
Dr. Keys was beyond kind and listened to all of my health details, asking follow up questions when needed.
What could have been done to improve your experience?
It was great!
Aug 8, 2025
Was there anything that you feel was outstanding?
Dr. Keys was excellent at taking the time to explain and listening to my concerns. She took my concerns seriously and took appropriate action.
Jul 29, 2025
Was there anything that you feel was outstanding?
Service and communication
What could have been done to improve your experience?
Nothing
Jul 26, 2025
Was there anything that you feel was outstanding?
Both, Dr. Keys and the assistant.
What could have been done to improve your experience?
Nothing, It all went very well.
Jul 15, 2025
Was there anything that you feel was outstanding?
They were all exceptional
What could have been done to improve your experience?
Nothing
Jul 10, 2025
Was there anything that you feel was outstanding?
I am very impressed with Dr. Keys and her staff. Dr Keys is an excellent, patient, and caring doctor. She takes time to listen and adress the needs and concerns. Her assistant is also, caring, patient, and thorough. Thanks Dr. Keys and staff.
Jul 3, 2025
Was there anything that you feel was outstanding?
The ladies were professional and treated me with dignity
What could have been done to improve your experience?
Everything was fine
Jul 2, 2025
Was there anything that you feel was outstanding?
The entire staff have always been kind, caring, informative and respectful.
What could have been done to improve your experience?
I was satisfied as it was
Jul 2, 2025
Was there anything that you feel was outstanding?
Dr keys and her nurse
What could have been done to improve your experience?
Nothing
Jul 2, 2025
Was there anything that you feel was outstanding?
It all was extraordinary.
What could have been done to improve your experience?
Nothing I can think of
Jun 26, 2025
Was there anything that you feel was outstanding?
Very concern , patient,
May 24, 2025
What could have been done to improve your experience?
I had a great vidit.
May 5, 2025
Was there anything that you feel was outstanding?
Too long waiting for my Doctor's appointment
Apr 25, 2025
Was there anything that you feel was outstanding?
The doctor and the nurse was very respectful and nice