107 Ratings, 63 Comments
May 14, 2024
Pt. care is always a great experience at Callahan Eye Clinic!
Apr 26, 2024
friendly and helpful front desk and love the drs.
Apr 24, 2024
My son has Autism. We waited months for an appointment, although he needed new glasses, I waited so he could visit a familiar place. The eye exam was quick, however when we asked about buying glasses, we were told we could have a seat and wait in line. The waiting room was packed. I'm glad to see the business in Gardendale is thriving, however over booking and long wait times are a hassle for anyone, especially a person with Autism. The doctors and technicians were kind, however the receptionists, on all occasions both phone and in person seemed less than interested in anything I had to say. We will most likely not be back and will certainly go somewhere else to purchase his glasses. From the looks of the faces on those waiting in the holding areas none were thrilled about the wait times.
Apr 20, 2024
Professional and great service!
Apr 19, 2024
Friendly and attentive doctor and staff.
Apr 16, 2024
everyone makes your visit important and is so very nice to you
Apr 9, 2024
Great service
Apr 9, 2024
Excellent Customer service.
Apr 6, 2024
Ver pleased with the care I received.
Apr 6, 2024
Prompt, friendly, clean
Apr 4, 2024
Friendliness of staff. Knowledge and friendliness of a medical assistance.
Mar 23, 2024
Like the service & Dr.
Mar 21, 2024
I felt like I received excellent service
Mar 21, 2024
Timely and professional
Mar 21, 2024
Being professional
Mar 14, 2024
Dr Joy Chuang is so nice and very smart. During a routine eye exam, she found retina tears in both of my eyes while they were still small, not affecting my vision yet, and still able to be easily repaired before they turned into detached retinas. I am sooo thankful for her!
Mar 9, 2024
Friendly, knowledgeable staff and physicians.Nice, clean facility.
Mar 5, 2024
Getting taken care of and not having to go into Birmingham
Mar 3, 2024
EVERYONE WAS VERY NICE AND MADE THE VISIT EASY
JOY CHUANG WAS CONCERENED AND MADE SURE I HAD THE BEST PRESCRIPTION FOR MY GLASSES, SHE TREATED ME GOOD
Mar 2, 2024
The staff and service were SUPERB!!
Feb 29, 2024
Staff was very friendly
Feb 29, 2024
Everyone was so nice!!
Feb 29, 2024
Fast service and timely
Feb 29, 2024
Though eye exam with not alot of wait time
Feb 29, 2024
Convenient, knowledgeable and courteous staff
Feb 28, 2024
My doctor was very helpful, professional, and kind. I got the results I was hoping for.
Feb 22, 2024
Hardly any wait time. Everyone was done professional and did their jobs very efficiently. The doctor and staff were all polite.
Feb 22, 2024
Very professional and polite and ask you questions and very timely on appointments. Don’t have very long wait times to get back to see her. Her staff also very accommodating
Feb 22, 2024
On time. Staff professional and courteous.
Feb 14, 2024
Everyone was so nice and professional!
Feb 13, 2024
Friendly and efficient staff
Feb 13, 2024
Everyone very nice and friendly
Feb 11, 2024
Because the overbook their appointments. it takes 2 hours or more to complete appointment. You wait an unacceptable amount of time before you are called back to begin the eye exam. Then you wait a while before someone comes in to begin the process. Then you are moved to another area where you wait until someone takes you to another place for the next part of the exam. This process is so long and drawn out that you cannot make an appointment for at least 3 to 4 hours after your eye appointment. I live in Gardendale, AL. My husband and I are diabetic, so we need to see an ophthalmologist. Callahan has the only ophthalmologists in the Gardendale area. I would definitely NOT use Callahan if anyone else was available.
Feb 8, 2024
Customer service is excellent and the Dr are extremely knowledgeable and helpful and kind
Feb 6, 2024
Love Dr Chuang.
Love Location
Feb 6, 2024
Great service
Feb 5, 2024
Very good service
Feb 1, 2024
Nice people that know their work
Jan 30, 2024
Very nice facility, professional staff and amazing physician.
Jan 30, 2024
Professional and knows their job.Customer Services is a timely area for calling their patients back.
Jan 25, 2024
All of the staff were very nice and knowledgeable.
Jan 25, 2024
All of the people were very nice
Jan 24, 2024
Nothing bad.
I'm satisfied the care I received.
Jan 24, 2024
fast & courteous
Jan 23, 2024
Very clean patient rooms, up to date equipment and excellent staff
Jan 20, 2024
Very professional care.
Jan 16, 2024
She was very thorough and very helpful .
Jan 11, 2024
Fast, easy service!
Jan 7, 2024
Excellent and prompt service.
Jan 6, 2024
Dr. Chaung and her crew are great