4.9 out of 5

158 verified ratings

158 Ratings, 70 Comments

Apr 11, 2024
So very nice

Apr 5, 2024
My doctor was very friendly and took my concerns seriously.

Mar 28, 2024
Everything went extremely smoothly.

Mar 22, 2024
It was a pleasant experience and did not have a long wait.

Mar 21, 2024
This was my first time to visit this clinic. Staff was courteous, thorough, and informative.

Mar 12, 2024
Very friendly, very prompt.

Mar 8, 2024
My appointment was helpful and educated me on a number of things related to hearing loss.

Mar 7, 2024
It was great as always- on time- all very personable!

Mar 1, 2024
Professional, courteous service, very well knowledged medical staff.

Feb 23, 2024
Top tier staff members

Feb 17, 2024
Very nice front desk, nurses and Dr. Kelley is very nice, takes time to sits down to ask questions to help. Take time too answers questions. Dr. Kelley is awesome!

Feb 13, 2024
Professional and friendly.

Feb 10, 2024
Politeness of staff & knowledge of medical staff

Jan 26, 2024
Doctors were nice

Jan 11, 2024
I love the staff! They are super helpful and sweet and take the time to listen and answer any questions.

Jan 5, 2024
I think the ENT staff is so capable and knowledgeable. They are friendly and professional. The only complaint I have is some confusion on the scheduling end of the process. This last time I had 3 different people call me and it was apparent they had not communicated in a meaningful way, or at all (as one said), with one another.

Jan 5, 2024
Caring and has patience for the sick!

Dec 6, 2023
Jonathan and the personnel are great. Very cheerful and professional.

Dec 5, 2023
The care and interest in providing me with excellent treatment and concern.

Dec 1, 2023
Very Professional

Nov 30, 2023
Ease at checking. Friendliness of staff. Cleanliness of facility

Nov 30, 2023
The people that work at the Hoover ENT clinic are so nice and have great customer service skills as well as their medical knowledge.

Nov 23, 2023
The staff was great as usual and my Doctor is always a great guy who explains everything to you

Nov 9, 2023
All good

Nov 7, 2023
The doctor always seems to remember me and staff were friendly

Nov 3, 2023
Yes, my Thanks!

Oct 24, 2023
Staff was friendly and efficient

Oct 13, 2023
Very good service from all employees. I really appreciate the time and attention I was given to figure out what is going on that might be causing my symptoms and the discussion about how to alleviate the issues I am having. I feel like I am in good hands.

Oct 6, 2023
Always a great experience

Oct 5, 2023
Staff was very nice. Everyone was quick, but still took their time to listen.

Sep 29, 2023
Everyone was nice and professional.

Sep 24, 2023
Well pleased with my visit.

Sep 24, 2023
My ringing in the ears is still on going. I was hoping for some relief or cure.

Sep 23, 2023
Did not have to wait long at all Pleased about that. The doctor Jonathon Kelley was excellent.

Sep 22, 2023
Everyone was so nice to me

Sep 14, 2023
Great experience and close to home. Worked me in when I had an emergency.

Sep 12, 2023
I was very anxious, and the staff was wonderful to help ease my anxiety.

Aug 28, 2023

Aug 25, 2023
During Covid in March 2023 the eardrum in my left ear ruptured. It was quite unnerving. I went on the patient portal with Dr. [ to report this. They made an appointment with Jonathan Kelley in ENT for that same day. Jonathan thoroughly examined my ears and began treatment. He saw me often between then and yesterday’s appointment, treating infection in both ears and removing debris in my ears. The healing is complete and I am very grateful to this conscientious, caring young man. I don’t have to go back for a year unless something else happens. The ENT office seems to be well run, the people working are friendly, professional, and patient (after all, they are dealing with many patients who are hard of hearing, so they have to repeat often). It’s impressive and I am grateful for all the services they offer there and in all of UAB.

Aug 25, 2023

Aug 25, 2023
Every one was so Nice from front desk to the Doctor everyone treat me so special

Aug 24, 2023
The staff and provider are kind, friendly, punctual, and competent

Aug 18, 2023

Aug 17, 2023
Prompt, professional

Aug 6, 2023
Knowledgeable, efficient, personable yet professional, listened, unhurried, welcomed questions, included me in making treatment plan.

Aug 3, 2023

Jul 25, 2023

Jul 19, 2023
Good visit

Jul 18, 2023
All are great!

Jul 18, 2023
Met all my expectations!