JoEllen Heims, DO

Family Medicine

MercyOne Carlisle Family Medicine

2755 South Gateway Drive

Carlisle, IA 50047 Directions

515-358-7300

www.mercyone.org

4.9 out of 5

201 verified ratings

201 Ratings, 74 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 16, 2026
I always have excellent experiences with Dr. Heims.

Apr 6, 2026
Every one I know who lives in the area, who goes to Mercy in Carlisle has had incredibly positive experiences with Dr Heims.

Apr 6, 2026
Caring and smart

Apr 1, 2026
Dr. Heims is very professional and observant of the patient's interests. Both she and her support staff treat the patient not simply as a problem, but as a person. Dr. Heims is tolerant of religious views that she personally may not be endeared to. Dr. Heims experience allows her to display insight into complicated medical issues. Yet she is willing to collaborate with other medical specialists for the general well-being of the patient. I have to travel somewhat out of the way to get to the appointments, but it is well worth the effort.

Apr 1, 2026
Excellent care, knowledge, compassion, empathy and sympathy

Mar 31, 2026
Very good

Mar 30, 2026
Dr Heims always shows a great amount of courtesy and respect by listening to my concerns. She is extremely knowledgeable and willing to work with me on my issues.

Mar 26, 2026
We moved a little further away from our doctor but I want her for my doctor she has been great

Mar 26, 2026
Very easy to talk to, down to earth and listens to your concerns

Mar 10, 2026
Very satisfied with Dr. Heims.

Mar 3, 2026
Love Dr Heims. She is always friendly, doesn’t rush us and is a great physician!!

Mar 2, 2026
I have had Dr Heims as my PC for over 35 years, love her and feel she always has time to listen.

Feb 16, 2026
Dr. Heims was so personable. She listened and made me feel heard regarding my need for a referral. I felt very comfortable and at ease with her.

Feb 16, 2026
I feel very comfortable and very easy to talk to

Feb 10, 2026
I have seen Dr Heims for quite some time and I hope that she is always my doctor. She does not rush. She is very kind and caring.

Feb 5, 2026
Love her have been seeing her for almost twenty five years

Feb 4, 2026
My family is very comfortable with her.

Jan 27, 2026
Dr. Jo has become very familiar with the dynamics of each family member in her care, and she responds appropriately every time. She is very busy in her practice, but always follows through 100% to pay attention to our needs.

Jan 21, 2026
Dr. Heims has been doctor since I moved to Des Moines when I was in my early 30's (now in my 70's). She has always been a kind and compassionate doctor and a very special person. I always appreciate her honesty and the way she cares about me. I wish there were more doctors who have her qualities.

Jan 15, 2026
I highly recommend Dr Heims. She listens and truly cares.

Jan 12, 2026
Always pleasant and attentive

Jan 8, 2026
She always understands my needs.

Jan 7, 2026
Dr Heims is always very pleasant and makes me feel comfortable during my visits. She listens to my concerns, answers any questions I pose and provides full instructions for next steps. I am so pleased I found her to provide my primary care needs.

Jan 6, 2026
She's the best!!

Jan 5, 2026
Do not know of a bad appointment that I have had in the many years that I have been coming to see her

Dec 30, 2025
She answered every question on different concerns I had.

Dec 16, 2025
Very good experience with provider

Dec 15, 2025
I am always so pleased with the individualized care I receive.

Dec 9, 2025
Great Clinic

Dec 1, 2025
always great

Nov 18, 2025
I have been going to Dr. Heims for years and would not go to anyone else. She is awsome.

Nov 17, 2025
Always good to see her. We need to make sure she is good, too!

Nov 13, 2025
She is a great Doctor. She is wonderful with her patients v

Nov 12, 2025
Dr. Joellen Heims is a treasure and one of your finest physicians.

Oct 29, 2025
I feel this physician provides quality care and covers everything while still being personable.

Oct 27, 2025
Dr. Heims has been my physician for over 20 years, and I think I am still alive because of her careful attention to my health issues over the years. She listens. She's polite, and she offers very good medical advice.

Oct 23, 2025
I have been seeing Dr. Heims for a long time and have no thought of going anywhere else.

Oct 21, 2025
She's very nice and caring.

Oct 20, 2025
Have seen Dr Heims for many years. Very pleased. An asset to Mercy!

Oct 16, 2025
I really like the way you are able to tell her about anything that is hurting, concerning, or any answers to help me with my health concerns and getting back to being myself.

Oct 15, 2025
Very considerate

Oct 7, 2025
Dr Heims always makes you feel comfortable and listened to

Sep 23, 2025
She is always pleasant, listens carefully and thorough in her determination of patient's needs.

Sep 22, 2025
She makes it easy to go to doctors appointments. Pleasant, knowledgeable and takes time to make sure your questions are answered.

Sep 16, 2025
She listens well.

Sep 10, 2025
Just the absolute best!!

Sep 9, 2025
she rocks as doctor.

Sep 8, 2025
Very friendly & knowledgeable.

Sep 4, 2025
Excellent care in all areas.

Sep 2, 2025
Looking forward to my follow up appointment.