Jessica Briggs

Family Medicine

MercyOne Norwalk Family Medicine

9421 MarketPlace Dr.

Norwalk, IA 50211 Directions

515-974-0800

www.mercyone.org

4.9 out of 5

138 verified ratings

138 Ratings, 57 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 2, 2026
Excellent Physician

Jun 2, 2026
She's very easy to talk to and comes up with a great plan to get you healthy again.

May 28, 2026
Very lucky to have her as my provider and the rest of the staff to help as well. Thank you!

May 14, 2026
Overall a good doctor

May 13, 2026
Dr. Briggs is one of the best providers I’ve ever had, she has my complete trust

May 5, 2026
Dr. Briggs never makes me feel that she doesn't have time for me. She does explain things well in a way I can easily understand. She answers questions clearly. I am 75 and have had several primary physicians due to my moving or theirs, and I would be very disappointed if I could not go through my "golden years" with her as my doctor.

May 1, 2026
Dr. Briggs answers all of my questions and makes sure I understand the answers, Even though my appointments are typically the last of the day, I never feel like she's rushing me to get out the door.

Apr 24, 2026
She is an asset to your team.

Apr 17, 2026
Knowing I have a hearing loss, she looks directly at me while talking loud enough for me to hear.

Apr 15, 2026
I feel safe with Dr Briggs

Apr 2, 2026
She is very professional but listens and pays attention to what you say. Always helpful and give honest answers to your questions.

Mar 30, 2026
Amazing and professional

Mar 30, 2026
I love her! I hope she continues to be my Dr. for many years.

Mar 23, 2026
I think she is wonderful

Mar 18, 2026
Dr. Briggs has been amazing! She takes her time with you. She is someone who actually listens to you and works with you. I am a new patient of hers and she has done more for me in two appointments than my previous PCP did in five years! I am so grateful for Dr. Briggs!

Mar 3, 2026
Always "enjoy" my appointments with Dr. Briggs. Being no fault of hers, I often don't remember what is told to me at times and I appreciate it that she allows my wife to attend with me.

Feb 25, 2026
Very pleased with Dr. Briggs

Feb 20, 2026
She was the first Dr in over two years to listen and respond to my concern. I really hope she hangs around.

Feb 20, 2026
Wonderful experience!

Feb 19, 2026
I feel that she took the time to hear what I had to say and gave me the best treatment plan. I felt comfortable and not rushed.

Feb 13, 2026
I am a new patient. It will take a few visits to determine an accurate rating. I was happy with the amount of time spent with me.

Feb 11, 2026
It was nice being treated quickly to get better

Feb 10, 2026
The rest of the clinic staff is kind as well.

Feb 6, 2026
I am very pleased.

Feb 4, 2026
Love everything about her!

Feb 3, 2026
I feel lucky she is my pcp - very knowledgeable, explains what and why she is proposing, excellent follow-up

Jan 27, 2026
Just moved to Norwalk. This was my second visit with Dr. Briggs and I’m very happy with her.

Jan 6, 2026
I am very pleased with all of the doctors that I see there… highly recommend Mercy Norwalk

Dec 17, 2025
I appreciate not feeling rushed or burdened at our appointment. It makes us, as parents, confident in the decision to have our son in her care!

Dec 9, 2025
Great

Dec 8, 2025
Dr. Briggs is one of the best and I’m grateful for her care.

Dec 2, 2025
Listens and answers all my questions. Jessica is a 10!

Nov 25, 2025
I always feel like I'm in good hands and that she truly cares about her patients.

Nov 24, 2025
I really enjoy having Dr Briggs as my Dr

Nov 20, 2025
I did mentioned one symptom of concern, she never gave any feedback on it. I forgot to ask before I left. I assume she wasn't concerned about it. In general, I am very satisfied with her.

Nov 14, 2025
Dr Briggs is awesome!

Nov 14, 2025
I like her very much she’s very thorough. She explains things to me so that I understand what she’s telling me. I always enjoy going to visit her.

Nov 12, 2025
I would highly recommend her.

Nov 11, 2025
Dr. Briggs listens and treats you like you are the most important person to her.

Nov 3, 2025
Amazing

Oct 29, 2025
I trust her with my care

Oct 27, 2025
She listens to patient and finds the best ways possible to help

Oct 24, 2025
She was a delight!!

Oct 24, 2025
I felt comfortable with Jessica.

Oct 9, 2025
Thank you, Dr. Briggs for everything that you do and every time I see you, I always feel so much better about things that I’m working on or things that I need to get done. You truly are the best doctor.

Oct 9, 2025
Very informative

Sep 26, 2025
She is understanding of my health needs, i ask for alternatives and she explains them to me.

Sep 24, 2025
I think she did her best with the information she was given

Sep 24, 2025
Ok, friendly, patient, caring and thorough

Sep 19, 2025
Explained everything very well. Respected my decisions.