JEREMY TOWNS

EMERGENCY DEPARTMENT

4.9 out of 5

89 verified ratings

89 Ratings, 42 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 24, 2026
I really appreciate the proximity to my home, the care of the provider, and the kindness of the staff in the waiting room and behind the door.

Feb 21, 2026
Very attentive to my particular pain

Feb 20, 2026
Friendly staff, short wait times, easy parking and entrance. Dr listens to your issues.

Feb 10, 2026
Dr. Towns seems to be an extremely competent and caring doctor.

Feb 3, 2026
The staff and Dr. Towns treated me with care and respect.

Jan 30, 2026
Awesome service

Jan 23, 2026
Had to wait for over an hour to be called back. Nurse was great and Dr. Towns is always so kind and caring.

Jan 17, 2026
Very pleasant personnel

Jan 16, 2026
Love Dr. Towns! Easy to get into and out of clinic. Very professional staff.

Jan 16, 2026
The check-in process, receptionist, nurses and doctor are all amazing! Highly recommend

Jan 13, 2026
Dr. Towns is amazing

Jan 13, 2026
Dr. was real helpful

Jan 10, 2026
Very nice staff.

Jan 6, 2026
Dr. Towns and Josh are keeping me mobile. We work as a team and are having good success! I would recommend the Gardendale orthopedic team to anyone and have done so!

Dec 30, 2025
The orthopedic was professional, and informative, and I felt comfortable expressing what I was experiencing.

Dec 30, 2025
Dr. Towns gave my son excellent care! He was thorough, informative and kind!

Dec 12, 2025
Everyone is nice and friendly.

Nov 18, 2025
Everyone was efficient and friendly.

Nov 18, 2025
In on time

Nov 7, 2025
Dr. Towns has a GREAT report with his patients.

Oct 28, 2025
everyone was very nice to me except the radiologist. she was very rude to me.

Oct 3, 2025
Great environment from check in to check out

Sep 30, 2025
Nurse and the assistant very attentive: the dr was extremely polite and helpful. The pain that I experience on arriving there has subsided and I am feeling much better

Aug 19, 2025
The facility was very clean, the nursing staff that I engaged with, was very compassionate and knowledgeable in the physician was very kind and treated with me with respect

Aug 19, 2025
I love how personable the doctor was. Ive never had a doctor who cared enough to actually LISTEN to what im saying like Dr. Towns listened. I hate going to doctors but this was a whole different experience. I appreciate the whole staff. Thank you

Aug 15, 2025
All the staff was very kind and helpful.

Aug 1, 2025
Jt was great. Great guy

Jul 22, 2025
From the nurses to the doctor, everyone is friendly, responsive to my questions and concerns and they all deserve a raise! Everyone is awesome and that is why I come here because of the quality of care and compassion.

Jul 15, 2025
All are most professional and knowledgeable!

Jul 11, 2025
Dr towns was extremely knowledgeable.

Jul 8, 2025
It’s always a professional experience and kind hearted staff

Jul 5, 2025
Timely , friendly, and professional

Jul 4, 2025
very professional

Jun 10, 2025
Prior Check In was an absolute PLUS (efficiency is key) Upon arrival greeted at the front desk and checked in, short wait for radiology and then the wait to be called back to see the Dr. was timely. The visit was informative, and he was very attentive to my concerns and came up with a treatment plan that fit my needs. Pleasant visit

Jun 10, 2025
Dr Towns is one of the nicest physicians I have ever met. I really liked him and will definitely recommend him to others.

May 23, 2025
The doctor was rather abrupt. He did not even tell me the results of my X-rays. He seemed annoyed and dismissive. He did however refer me for physical therapy.

May 23, 2025
It was great!!!!!

Apr 29, 2025
The staff was very knowledgeable and answered my questions patiently. Everyone I dealt with was very professional.

Apr 22, 2025
Waited on promptly by courteous and professional staff.

Apr 22, 2025
The nurse and Dr. Towns are awesome.

Apr 15, 2025
Great care and quick

Mar 18, 2025
Great doctor and very knowledgeable. I feel like he listened to my issue and was able to provide relief for my pain!