Jenny X. Chen, MD, EdM

Neurotology

Levi Watkins, Jr., M.D., Outpatient Center

601 North Caroline Street

Baltimore, MD 21287 Directions

(443) 997-6467

profiles.hopkinsmedicine.org

4.7 out of 5

218 verified ratings

218 Ratings, 65 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 16, 2026
Dr Chen is amazing and always gives full attention to my questions or concerns. Just an amazing physician that genuinely care about her patients.

Sep 16, 2026
She is excellent with my particular teenager.

Sep 2, 2026
Dr Jenny Chen exceeded any expectations I had. One of the very best physician patient experiences I have ever had. Smart, skilled, empathetic and collaborative. Other doctors should follow her example. Can't say enough good things about her and I have already recommended her to friends and family

Sep 2, 2026
Very professional and caring.

Jul 29, 2026
Dr. Chen was very professional,understanding to my issues

Jul 15, 2026
I appreciated being kept aware of the thoughts and ideas to help me get better.

Jul 10, 2026
Dr Jenny Chen was great. Coul not of had a better Doctor.

Jul 8, 2026
Will see caregiver again soon

Jul 1, 2026
Excellent care.

Jun 24, 2026
Dr. Chen blessed my life!

Jun 17, 2026
No complaints

Jun 17, 2026
I was late for my appt and was fit in.

Jun 3, 2026
Listen well, answered questions, had reviewed prior notes, checked about quupAnswered questions I asked, prepared, , excellent

May 29, 2026
Friendly and very competent

May 27, 2026
Wonderful doctor and lady. It was obvious that she was concerned for my well being more than making money. She is not in this position for the money. She cares about her patients.

May 27, 2026
Wonderful, professional, listened well and was understanding.

May 22, 2026
Excellent

May 20, 2026
Polite and caring

May 20, 2026
Dr. Chen was able to diagnose my issue

May 20, 2026
Very Approachable, good listener and professional.

May 13, 2026
Dr. Chen was very professional and explained the procedure she was using to fix my ear difficulty

Apr 22, 2026
Very encouraging and affirming

Apr 22, 2026
Always excellent. Knowledgable, kind, concerned, goes above and beyond to helping me understand and eliminate my problem.

Apr 17, 2026
1st appt with this provider. She listened, examined, immediately identified the problem, and obtained an immediate accommodation from a colleague for a hearing test. She quickly identified my diagnosis and advised me about appropriate solution.

Apr 15, 2026
She was prompt, polite and efficient

Apr 8, 2026
Dr. Chen was wonderful! She cleaned out my impacted ear and I feel like a new person! She listened to me and we both know the surgeon who performed my ear surgery in 2015. We had a pleasant conversation. I would advise anyone experiencing ear problems to make an appointment with Dr.Chen. Upon entering the elevator after my visit, I spoke to my husband. It was amazing! I was able to hear my own voice after a very long time! Kudos to Dr.Chen!

Apr 8, 2026
Dr. Chen was very courteous and professional.

Apr 8, 2026
Dr. Chen is an excellent surgeon. She always explains everything And even calls you the day before surgery.

Apr 8, 2026
Dr. Chen is extremely kind, caring, compassionate, intelligent, and highly competent. She graciously squeezed me in for an appointment and provided the answers to my questions/issues. She is an outstanding Provider. I highly recommend her.

Apr 3, 2026
She's amazing in all the ways!

Apr 1, 2026
Knew her craft well easy to understand

Apr 1, 2026
Dr Chen is very accommodating & knowledgeable doctor. I felt very comfortable & safe while she was treating me

Mar 27, 2026
Very good

Mar 25, 2026
My appreciation

Mar 25, 2026
Excellent

Mar 18, 2026
This was my first visit on an emergency situation. Dr Chen was very attentive and informed me on the condition in my eye. She is very professional.

Mar 11, 2026
Excellent, caring, knowledgable, concerned, listened attentively. Took her time. Considerate

Feb 27, 2026
Great surgeon, explained things well. Only thing I would suggest for improvement would be to start off by saying how are you feeling, how is your pain, how has your recovery been. She just started off with talking about the surgery and next steps.

Feb 11, 2026
Very good experience. Dr. Chen was personable, professional, explained she was doing. Cool to see the microscope view projected on the screen

Feb 6, 2026
I was very happy with the visit. Dr Chen explained everything involved with my condition

Feb 4, 2026
Nurse and doc were great; visit was half an hour late.

Feb 4, 2026
Dr Chen was very knowledgeable and soft spoken. She answered my questions in a convincing manner.

Jan 30, 2026
The providers two of them.females. Dr. Chen.and her assistant, they were AWESOME!!!

Jan 30, 2026
She knew what she was doing. She's a good doctor.

Jan 21, 2026
I have an issue that has been going on for a few years. Dr Chen is coming up with some new ideas and testing to figure out what is going on.

Jan 21, 2026
My provider was good at asking appropriate questions as well as answering my questions.

Jan 16, 2026
Excellent

Jan 16, 2026
Dr. Chen is an excellent doctor and was able to identify my health issue quickly. Yet, I had been seeing a Neurologist from INOVA for over a year and he did not know that I was experiencing migraines. I am so glad I found her and will continue to see her.

Jan 14, 2026
The Doctor was very efficient and knows whats she's doing and her diagnosis was very accurate

Jan 14, 2026
Dr chen she was patient with me she listen to my concerned She was very good she give me relief and hope