Lisa K James, ANP

DIABETES/ENDOCRINOLOGY

4 Memorial Drive, Suite 230

Alton, IL 62002 Directions

6184336170

doctors.bjc.org

4.9 out of 5

236 verified ratings

236 Ratings, 122 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 17, 2025
Was there anything that you feel was outstanding?
Lisa James and her entire team are great.
What could have been done to improve your experience?
How do you improve excellent???

Oct 17, 2025
Was there anything that you feel was outstanding?
Lisa James
What could have been done to improve your experience?
?

Oct 16, 2025
Was there anything that you feel was outstanding?
My visit with Lisa James is always excellent. She has always taken care of me and I take four insulin shots a day and I’m 90 years old and she does a wonderful job.
What could have been done to improve your experience?
Nothing

Oct 15, 2025
Was there anything that you feel was outstanding?
Lisa james
What could have been done to improve your experience?
Nothing

Oct 15, 2025
Was there anything that you feel was outstanding?
Dr James was fantastic. Ask questions and answers mine very well

Oct 9, 2025
Was there anything that you feel was outstanding?
All staff were terrific

Oct 8, 2025
Was there anything that you feel was outstanding?
Lisa James. So personable yet professional. Great listener and respectful of your questions and opinions. Has helped my diabetes situation greatly.

Oct 8, 2025
Was there anything that you feel was outstanding?
Lisa and staff
What could have been done to improve your experience?
They are all fantastic

Oct 5, 2025
Was there anything that you feel was outstanding?
Lisa james
What could have been done to improve your experience?
Nothing

Oct 4, 2025
Was there anything that you feel was outstanding?
Lisa James and her staff are the best!
What could have been done to improve your experience?
Nothing

Oct 3, 2025
Was there anything that you feel was outstanding?
Lisa is very knowledgeable and up to date on all new products and treatments!

Oct 3, 2025
Was there anything that you feel was outstanding?
Lisa walks in the room and fills it with a peaceful feeling. She has always explained in detail my medicine, how it works in my body and why i should be taking it. She really cares and always makes sure that all of my concerns are addressed. This last visit she helped me get a new GP I can't thank her enough.
What could have been done to improve your experience?
Nothing that i can think of.

Oct 1, 2025
Was there anything that you feel was outstanding?
All of them.

Sep 30, 2025
Was there anything that you feel was outstanding?
I’m grateful to has Lisa to keep my A12 under control
What could have been done to improve your experience?
Nothing

Sep 29, 2025
Was there anything that you feel was outstanding?
Lisa is excellent. I look forward to my appointments with her

Sep 24, 2025
Was there anything that you feel was outstanding?
Dr James is extraordinary. She goes above and beyond every time I see her. She is very much on top of things.
What could have been done to improve your experience?
Nothing!

Sep 24, 2025
Was there anything that you feel was outstanding?
Everyone is always kind and supportive no matter if your readings are up or down. The staff from start to finish are extraordinary. You can tell that they enjoy working there and that speaks volumes to me!! Lisa is a gem♥️I I tell everyone about her!!
What could have been done to improve your experience?
Absolutely nothing!

Sep 17, 2025
Was there anything that you feel was outstanding?
Lisa
What could have been done to improve your experience?
Nothing

Sep 16, 2025
Was there anything that you feel was outstanding?
Dr. Lisa James
What could have been done to improve your experience?
The visit was excellent

Sep 16, 2025
Was there anything that you feel was outstanding?
Lisa James is a wonderful person in all respects. So happy to have her taking care of me.

Sep 13, 2025
Was there anything that you feel was outstanding?
Lisa James is the best I.have .had the privilege to .have as my provider. I am a diabetic since 1995 approx., she is my 4th and best provider. Very thorough and clear with explanations.
What could have been done to improve your experience?
Best care I could have had.

Sep 13, 2025
Was there anything that you feel was outstanding?
Excelent
What could have been done to improve your experience?
Nothing

Sep 12, 2025
Was there anything that you feel was outstanding?
Lisa James & her Medical Assistant were professional, knowledgeable, helpful and help me feel less anxious about being "at the Dr."!

Sep 10, 2025
Was there anything that you feel was outstanding?
EVERYTHING was extraordinary!
What could have been done to improve your experience?
Nothing.

Aug 30, 2025
Was there anything that you feel was outstanding?
I just love lisa... she listens and finds answers for you!
What could have been done to improve your experience?
Nothing

Aug 29, 2025
Was there anything that you feel was outstanding?
Lisa was also very positive and afirming. I highly value her expertise in diabetes care. She is very helpful in helping me to understand my diabetes and sees things in a positive light. It would be easy to become negative about being diabetic but she helps me to see things in a positive light! Thank you Lisa👏
What could have been done to improve your experience?
Everything was great.

Aug 28, 2025
Was there anything that you feel was outstanding?
All staff take a interest in me as a special person
What could have been done to improve your experience?
Nothing.

Aug 27, 2025
Was there anything that you feel was outstanding?
Staff was nice. I appreciated the patience and understanding of the entire team. Everyone is very nice which is why I have recommended others to go here

Aug 27, 2025
Was there anything that you feel was outstanding?
Lisa James is compassionate and caring.
What could have been done to improve your experience?
Nothing.

Aug 27, 2025
Was there anything that you feel was outstanding?
Everyone was good.
What could have been done to improve your experience?
Not one thing.

Aug 20, 2025
Was there anything that you feel was outstanding?
My doctor asking is it any other problem i have that she could help me with.
What could have been done to improve your experience?
None

Aug 20, 2025
Was there anything that you feel was outstanding?
Lisa is so personable and thorough. The location is so convenient and has easy access for handicapped individuals.

Aug 19, 2025
Was there anything that you feel was outstanding?
Lisa James is always so professional and explains everything to you where you completely understand what you need to do. She really cares about her patients.
What could have been done to improve your experience?
Nothing

Aug 19, 2025
Was there anything that you feel was outstanding?
Lisa James is the BEST she takes great care of me
What could have been done to improve your experience?
Nothing

Aug 16, 2025
Was there anything that you feel was outstanding?
Lisa James

Aug 15, 2025
Was there anything that you feel was outstanding?
Lisa very sweet and kind. Always make you feel great. Never rishi g you through.
What could have been done to improve your experience?
Nothing everything and everyone great

Aug 13, 2025
Was there anything that you feel was outstanding?
Dr. James and her staff has always been exceptional in caring about my well being

Aug 13, 2025
Was there anything that you feel was outstanding?
Mrs. Lisa James is the best doctor I have ever had. She has and showed that she cares for her patients.
What could have been done to improve your experience?
Nothing Mrs James is the best.

Aug 13, 2025
Was there anything that you feel was outstanding?
Lisa James is Amazing !!! She really cares about her patients

Aug 11, 2025
Was there anything that you feel was outstanding?
Everyone at the facility was excellent
What could have been done to improve your experience?
Nothing

Aug 8, 2025
Was there anything that you feel was outstanding?
Lisa James is great! She is very professional and personal. She listen to what and I have to say and she is easy to talk to. She has done wonders for my healthcare journey.
What could have been done to improve your experience?
I had a good experience on my visit.

Aug 8, 2025
Was there anything that you feel was outstanding?
None
What could have been done to improve your experience?
Nothing

Aug 7, 2025
Was there anything that you feel was outstanding?
Lisa is very intelligent,interested and well trained and is so good to make sure I and my husband are well informed and included in medical decisions! She treats us like family ! Everyone in office has been excellent! Lisa gets everything done while we are in office and we feel so much better when we leave knowing she is there and we can call her with any problems! So blessed to have her in our area!

Aug 7, 2025
Was there anything that you feel was outstanding?
Lisa James
What could have been done to improve your experience?
No

Aug 6, 2025
Was there anything that you feel was outstanding?
Lisa was really positive with my positive improvement and told me how well I succeeded kit gave determination to keep going forward.

Aug 6, 2025
Was there anything that you feel was outstanding?
The staff was very good and Lise was excellent.
What could have been done to improve your experience?
Nothing it was very good

Aug 4, 2025
Was there anything that you feel was outstanding?
All
What could have been done to improve your experience?
Nothing

Aug 4, 2025
Was there anything that you feel was outstanding?
Everyone at the facility was kind, informative, professional. I consider myself fortunate to have such amazing staff available to help me especially Lisa James and [staff].
What could have been done to improve your experience?
Nothing comes to mind

Aug 1, 2025
Was there anything that you feel was outstanding?
All persons I interacted with were both friendly and professional. Lisa James is a wonderful provider for my needs.
What could have been done to improve your experience?
Nothing!

Aug 1, 2025
What could have been done to improve your experience?
I was well satisfied.