Lisa K James, ANP

DIABETES/ENDOCRINOLOGY

4 Memorial Drive, Suite 230

Alton, IL 62002 Directions

6184336170

doctors.bjc.org

4.9 out of 5

289 verified ratings

289 Ratings, 121 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 27, 2026
What else would you like to say about your experience?
I'm very happy with Lisa James.

Apr 27, 2026
What else would you like to say about your experience?
Lisa James and her staff is always very concerned and very considerate of our feelings. They're great staff to work with. Thank you.

Apr 23, 2026
What else would you like to say about your experience?
Yes, Lisa listens to me all the time and helps me with different things. And the whole staff is very nice and accommodating and listens to what I say. Thank you.

Apr 17, 2026
What else would you like to say about your experience?
Great experience as always

Apr 10, 2026
What else would you like to say about your experience?
I've been seeing Lisa for a few years now. And I've never had any problems with her or the staff. They've always treated me with respect. They've always supported me. Lisa, she has been such a big support to me, always caring about me, always taking her time with me when I had questions. So there's nothing that I would think needs to change. I actually love seeing Lisa.

Apr 10, 2026
What else would you like to say about your experience?
They did a good job and I like going out there seeing Lisa James because they did a good job.

Apr 10, 2026
What else would you like to say about your experience?
The experience I have at the healthcare facility is very good. The staff is great. I love Lisa James. She understands everything.

Apr 8, 2026
What else would you like to say about your experience?
Lisa James and all her staff are very personable and helpful. So glad to have Lisa as my doctor, as she helped me to get back to myself again. She is very knowledgeable and understanding, very caring and helpful. Can not thank her enough for the years of care she has shown me.

Apr 4, 2026
What else would you like to say about your experience?
Lisa is a very knowledgeable and competent person. She cares deeply about her patients!

Apr 3, 2026
What else would you like to say about your experience?
Lisa James has helped me to achieve my goal. She's been very helpful. Thank you.

Apr 3, 2026
What else would you like to say about your experience?
Providers knowledgeable, helpful, and polite.

Mar 22, 2026
What else would you like to say about your experience?
Everyone from start to finish did an excellent job. Lisa is a wonderful, caring and compassionate provider.

Mar 19, 2026
What else would you like to say about your experience?
Lisa James and her medical assistant are the best!

Mar 18, 2026
What else would you like to say about your experience?
I am getting great care for my diabetes.

Mar 18, 2026
What else would you like to say about your experience?
lisa cares about my heath care im thankful

Mar 18, 2026
What else would you like to say about your experience?
I was very happy with my experience with Lisa James and her staff. I would recommend them to everybody. Very happy with Lisa James and her staff. I would recommend them to everybody I see.

Mar 18, 2026
What else would you like to say about your experience?
I love Lisa James. She takes really good care of me so glad I found her.

Mar 13, 2026
What else would you like to say about your experience?
My provider, Lisa James, is always courteous to me and is always very informative. I have had problems with my diabetes and she has helped me work through those problems. I can't thank her enough.

Dec 20, 2025
Was there anything that you feel was outstanding?
They done a good job
What could have been done to improve your experience?
Nothing

Dec 16, 2025
Was there anything that you feel was outstanding?
Dr Lisa James
What could have been done to improve your experience?
Visit was very informative. Improvement would be difficult.

Dec 5, 2025
Was there anything that you feel was outstanding?
Everyone did well
What could have been done to improve your experience?
Nothing

Dec 5, 2025
Was there anything that you feel was outstanding?
The entire team was friendly, courteous and very professional. They make you feel at ease all the time. I would recommend this team to anyone hands down.

Dec 4, 2025
Was there anything that you feel was outstanding?
Lisa James is always awesome!

Dec 3, 2025
Was there anything that you feel was outstanding?
Lisa James

Dec 2, 2025
Was there anything that you feel was outstanding?
Lisa James, and staff are friendly and on task, and work well as a team.
What could have been done to improve your experience?
Nothing.

Dec 2, 2025
Was there anything that you feel was outstanding?
Everyone was very courteous!
What could have been done to improve your experience?
Nothing

Dec 2, 2025
Was there anything that you feel was outstanding?
Lisa James is an excellent PCA for anyone with diabetes. She has listening skills that respond to my questions and gives me excellent guidance.
What could have been done to improve your experience?
Nothing.

Nov 25, 2025
Was there anything that you feel was outstanding?
Lisa James
What could have been done to improve your experience?
Nothing

Nov 25, 2025
Was there anything that you feel was outstanding?
Lisa James showed empathy. She truly cares and discussed all options I had .
What could have been done to improve your experience?
Nothing

Nov 21, 2025
Was there anything that you feel was outstanding?
Lisa James

Nov 19, 2025
Was there anything that you feel was outstanding?
Lisa James

Nov 18, 2025
Was there anything that you feel was outstanding?
Everyone
What could have been done to improve your experience?
Nothing

Oct 31, 2025
Was there anything that you feel was outstanding?
Lisa James is excellent. I wish she could be my primary doctor. She educates me and help me understand anything I have questions.
What could have been done to improve your experience?
N/A

Oct 30, 2025
Was there anything that you feel was outstanding?
Lisa , receptionists, nurses - everyone was great

Oct 30, 2025
Was there anything that you feel was outstanding?
Lisa James very professional and personable
What could have been done to improve your experience?
Nothing

Oct 29, 2025
What could have been done to improve your experience?
I was 100% satisfied

Oct 28, 2025
Was there anything that you feel was outstanding?
Lisa James
What could have been done to improve your experience?
nothing

Oct 23, 2025
What could have been done to improve your experience?
Nothing

Oct 22, 2025
Was there anything that you feel was outstanding?
Lisa was great!
What could have been done to improve your experience?
Nothing

Oct 20, 2025
Was there anything that you feel was outstanding?
Lisa James is excellent. She has compassion that goes above and beyond. Her excellence in explaining the care I needed put me at ease. She is always kind and professional.

Oct 17, 2025
Was there anything that you feel was outstanding?
Lisa James and her entire team are great.
What could have been done to improve your experience?
How do you improve excellent???

Oct 17, 2025
Was there anything that you feel was outstanding?
Lisa James
What could have been done to improve your experience?
?

Oct 16, 2025
Was there anything that you feel was outstanding?
My visit with Lisa James is always excellent. She has always taken care of me and I take four insulin shots a day and I’m 90 years old and she does a wonderful job.
What could have been done to improve your experience?
Nothing

Oct 15, 2025
Was there anything that you feel was outstanding?
Lisa james
What could have been done to improve your experience?
Nothing

Oct 15, 2025
Was there anything that you feel was outstanding?
Dr James was fantastic. Ask questions and answers mine very well

Oct 12, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing

Oct 9, 2025
Was there anything that you feel was outstanding?
All staff were terrific

Oct 8, 2025
Was there anything that you feel was outstanding?
Lisa James. So personable yet professional. Great listener and respectful of your questions and opinions. Has helped my diabetes situation greatly.

Oct 8, 2025
Was there anything that you feel was outstanding?
Lisa and staff
What could have been done to improve your experience?
They are all fantastic

Oct 5, 2025
Was there anything that you feel was outstanding?
Lisa james
What could have been done to improve your experience?
Nothing