Lisa K James, ANP
DIABETES/ENDOCRINOLOGY
4 Memorial Drive, Suite 230
Alton, IL 62002 Directions
4.9 out of 5
236 verified ratings
236 Ratings, 132 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 20, 2025
Was there anything that you feel was outstanding?
They done a good job
What could have been done to improve your experience?
Nothing
Dec 5, 2025
Was there anything that you feel was outstanding?
Everyone did well
What could have been done to improve your experience?
Nothing
Dec 5, 2025
Was there anything that you feel was outstanding?
The entire team was friendly, courteous and very professional. They make you feel at ease all the time. I would recommend this team to anyone hands down.
Dec 4, 2025
Was there anything that you feel was outstanding?
Lisa James is always awesome!
Dec 3, 2025
Was there anything that you feel was outstanding?
Lisa James
Dec 2, 2025
Was there anything that you feel was outstanding?
Lisa James, and staff are friendly and on task, and work well as a team.
What could have been done to improve your experience?
Nothing.
Dec 2, 2025
Was there anything that you feel was outstanding?
Everyone was very courteous!
What could have been done to improve your experience?
Nothing
Dec 2, 2025
Was there anything that you feel was outstanding?
Lisa James is an excellent PCA for anyone with diabetes. She has listening skills that respond to my questions and gives me excellent guidance.
What could have been done to improve your experience?
Nothing.
Nov 25, 2025
Was there anything that you feel was outstanding?
Lisa James
What could have been done to improve your experience?
Nothing
Nov 25, 2025
Was there anything that you feel was outstanding?
Lisa James showed empathy. She truly cares and discussed all options I had .
What could have been done to improve your experience?
Nothing
Nov 21, 2025
Was there anything that you feel was outstanding?
Lisa James
Nov 19, 2025
Was there anything that you feel was outstanding?
Lisa James
Nov 18, 2025
Was there anything that you feel was outstanding?
Everyone
What could have been done to improve your experience?
Nothing
Oct 31, 2025
Was there anything that you feel was outstanding?
Lisa James is excellent. I wish she could be my primary doctor. She educates me and help me understand anything I have questions.
What could have been done to improve your experience?
N/A
Oct 30, 2025
Was there anything that you feel was outstanding?
Lisa , receptionists, nurses - everyone was great
Oct 30, 2025
Was there anything that you feel was outstanding?
Lisa James very professional and personable
What could have been done to improve your experience?
Nothing
Oct 29, 2025
What could have been done to improve your experience?
I was 100% satisfied
Oct 28, 2025
Was there anything that you feel was outstanding?
Lisa James
What could have been done to improve your experience?
nothing
Oct 23, 2025
What could have been done to improve your experience?
Nothing
Oct 22, 2025
Was there anything that you feel was outstanding?
Lisa was great!
What could have been done to improve your experience?
Nothing
Oct 20, 2025
Was there anything that you feel was outstanding?
Lisa James is excellent. She has compassion that goes above and beyond. Her excellence in explaining the care I needed put me at ease. She is always kind and professional.
Oct 17, 2025
Was there anything that you feel was outstanding?
Lisa James and her entire team are great.
What could have been done to improve your experience?
How do you improve excellent???
Oct 17, 2025
Was there anything that you feel was outstanding?
Lisa James
What could have been done to improve your experience?
?
Oct 16, 2025
Was there anything that you feel was outstanding?
My visit with Lisa James is always excellent. She has always taken care of me and I take four insulin shots a day and I’m 90 years old and she does a wonderful job.
What could have been done to improve your experience?
Nothing
Oct 15, 2025
Was there anything that you feel was outstanding?
Lisa james
What could have been done to improve your experience?
Nothing
Oct 15, 2025
Was there anything that you feel was outstanding?
Dr James was fantastic. Ask questions and answers mine very well
Oct 12, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing
Oct 9, 2025
Was there anything that you feel was outstanding?
All staff were terrific
Oct 8, 2025
Was there anything that you feel was outstanding?
Lisa James. So personable yet professional. Great listener and respectful of your questions and opinions. Has helped my diabetes situation greatly.
Oct 8, 2025
Was there anything that you feel was outstanding?
Lisa and staff
What could have been done to improve your experience?
They are all fantastic
Oct 5, 2025
Was there anything that you feel was outstanding?
Lisa james
What could have been done to improve your experience?
Nothing
Oct 4, 2025
Was there anything that you feel was outstanding?
Lisa James and her staff are the best!
What could have been done to improve your experience?
Nothing
Oct 3, 2025
Was there anything that you feel was outstanding?
Lisa is very knowledgeable and up to date on all new products and treatments!
Oct 3, 2025
Was there anything that you feel was outstanding?
Lisa walks in the room and fills it with a peaceful feeling. She has always explained in detail my medicine, how it works in my body and why i should be taking it. She really cares and always makes sure that all of my concerns are addressed. This last visit she helped me get a new GP I can't thank her enough.
What could have been done to improve your experience?
Nothing that i can think of.
Oct 1, 2025
Was there anything that you feel was outstanding?
All of them.
Sep 30, 2025
Was there anything that you feel was outstanding?
I’m grateful to has Lisa to keep my A12 under control
What could have been done to improve your experience?
Nothing
Sep 29, 2025
Was there anything that you feel was outstanding?
Lisa is excellent. I look forward to my appointments with her
Sep 24, 2025
Was there anything that you feel was outstanding?
Dr James is extraordinary. She goes above and beyond every time I see her. She is very much on top of things.
What could have been done to improve your experience?
Nothing!
Sep 24, 2025
Was there anything that you feel was outstanding?
Everyone is always kind and supportive no matter if your readings are up or down. The staff from start to finish are extraordinary. You can tell that they enjoy working there and that speaks volumes to me!! Lisa is a gem♥️I I tell everyone about her!!
What could have been done to improve your experience?
Absolutely nothing!
Sep 17, 2025
Was there anything that you feel was outstanding?
Lisa
What could have been done to improve your experience?
Nothing
Sep 16, 2025
Was there anything that you feel was outstanding?
Dr. Lisa James
What could have been done to improve your experience?
The visit was excellent
Sep 16, 2025
Was there anything that you feel was outstanding?
Lisa James is a wonderful person in all respects. So happy to have her taking care of me.
Sep 13, 2025
Was there anything that you feel was outstanding?
Lisa James is the best I.have .had the privilege to .have as my provider. I am a diabetic since 1995 approx., she is my 4th and best provider. Very thorough and clear with explanations.
What could have been done to improve your experience?
Best care I could have had.
Sep 13, 2025
Was there anything that you feel was outstanding?
Excelent
What could have been done to improve your experience?
Nothing
Sep 12, 2025
Was there anything that you feel was outstanding?
Lisa James & her Medical Assistant were professional, knowledgeable, helpful and help me feel less anxious about being "at the Dr."!
Sep 10, 2025
Was there anything that you feel was outstanding?
EVERYTHING was extraordinary!
What could have been done to improve your experience?
Nothing.
Aug 30, 2025
Was there anything that you feel was outstanding?
I just love lisa... she listens and finds answers for you!
What could have been done to improve your experience?
Nothing
Aug 29, 2025
Was there anything that you feel was outstanding?
Lisa was also very positive and afirming. I highly value her expertise in diabetes care. She is very helpful in helping me to understand my diabetes and sees things in a positive light. It would be easy to become negative about being diabetic but she helps me to see things in a positive light! Thank you Lisa👏
What could have been done to improve your experience?
Everything was great.
Aug 28, 2025
Was there anything that you feel was outstanding?
All staff take a interest in me as a special person
What could have been done to improve your experience?
Nothing.
Aug 27, 2025
Was there anything that you feel was outstanding?
Staff was nice. I appreciated the patience and understanding of the entire team. Everyone is very nice which is why I have recommended others to go here