He spoke rapidly and talked to his notebook. Once I told him I was hard of hearing and read some lips he stopped and then started again speaking to me in a slower, articulated voice and looked me straight in the eyes. This was spectacular! I could understand EVERY (the keyword with doctors) word he said. That has never happened like that before. I just loved it! just in case I don’t get the opportunity I want to tell you 2 things. The lady that took my vitals, I told her I was hard of hearing and she didn’t take off down the hall like most talking to the floor. She told me that she was going to get my vitals and to please follow her. She got to the door and waited while I entered the room. She looked at me and stated that I could put my purse anywhere I liked. She looked at me mostly but worked with super speed and had my vitals done before most nurses have a BP cup on me! No kidding, this lady was so nice, had obviously done this multiple times before and spoke where I could understand her. Her name was Jaila or something close to that. Cudos to her ! Such a bonus! I was in a good mood & smiling when the doctor came in thanks to her. The other thing that I loved about the visit was the paper that I was given when I left that summarized the visit. It helps me tell my family what the doctor said. I only wish it had the numbers that he gave me. He said something was 76 and 80 was ok, good, normal, acceptable? Don’t know what was 76 and what 80 represents. Also gave me 2 other sets of numbers and I don’t remember them right at this moment. It would sure be a bonus if the numbers were on the paper. What I left knowing is cpap & lose weight. I had to reschedule the breathing test I think because of my heart issues. When I went to the test and blew in the machine I didn’t think that I had any further appointments scheduled. The lady left the room and came back in Thursday and said your appt is on Tuesday. I went home extremely concerned because it takes several months to get an appt and mine was next week? Holy Moly… surely something was bad wrong with me! I came expecting something terrible so I was delighted to hear ‘mild sleep apnea’. The only thing that I could suggest to the doctor is to gently touch the patient. I see Dr Vik Chhokar and Dr Alex Chavez. I just love these guys. They are not stand offish. They will pat me on the back or touch me on the top of my knee. Most anything will say that he is more caring. Dr Alex Chavez came by to see me 2 mornings in a row early, before his office opened. A week after I had my ablation I went to ER in ambulance. They called my heart doc (Chhokar) but I called my afib doc’s (Khairallah) office. Dr Alex Chavez is the man with the plan that I see all the time. His name may not be on the sign but he knows what is going on. I saw Dr DeLugio for over a year on paper and was not in the room with him more than 15 mins total. I would always see Dr Alex Chavez. He is a superstar!!!! That’s about it. Now let’s see what else this survey wants to know, lol. Call me anytime between 11 am & 2 am.

He's friendly and gives tou the chance to ask questions.

Dr and nurses listened , came up with a plan

Very satisfied.

great dr

Listened, gave unknown information, patient and took time in listening to me with explanation about what I asked.

Everything went well in seen situation handled out appointment set discharged ?

Good

Great

Honest and trustworthy

Very pleasant and efficient.

Very prompt & excellent service

On time and explained my test reresults.

Very good

All good

Great

Very good

He was great, ask me some questions and answered all of my questions.

He is very pleasant and nice and concerned about your health

First meeting either the Dr., also seemed able and accomplished

I really like Doctor Surana

Very pleasant and easy to talk with.

he was extremely honest but his care was apparent and he was thorough but also time efficient in getting me out in a reasonable amount of time.

Very helpful and sympathetic to my health and financial situation. He offered several different solutions to better my incurable health conditions.

Dr Surana is always straight forward and understanding. His nurse is always quick and informs me of my Blood Pressure and Oxygen readings. Overall, I feel that I am in good hands every time I go to my Appointments. Thank you

He was very thorough and professional.

Great doctor

Excellent

Excellent

I love talking to him a good doctor

He is so nice and tells you where you can understand what he's talking about

He showed concern and I felt comfortable with him.

Experience was professional and respectful.

He explained everything in detail and was very helpful and polite he took his time and made sure that we understood everything

Meeting Dr Jai Surana, very knowledgeable, empathetic, and possesses strong communication skills, treating me with compassion, respect, and honesty and prioritizing. Overall I enjoyed my visit with the doctor

Took an interest and calmed down. Thank you

Highly satisfied. He listens and takes great care of his patients.

Dr. SURANA greeted me with a smile and was truly concerned about my health. He explained the test results in a very understanding way. He went over my medication with me and was very professional! He’s a very nice person.

He’s kind, caring, and knowledgeable!

He was nice and good at explaining everything.

He ask the important questions and got me out in a reasonable amount of time.

He’s an excellent doctor

Very pleasant and friendly!

He is a really nice Dr he listens if you have questions, I like that .

So nice!

He made me comfortable about the fact of the situation

He always listens to you and ask you questions always polite

Great visit.

I was basically a mess when I first came to see the doctor, but he help me get on the right meds and it made me change my eating habits and all so thanks doc.

Very thorough take plenty of time to explain options for treatment.