Jacoby Stieler, ARNP

Vascular Surgery

MercyOne Iowa Heart Center West Des Moines

5880 University Avenue

West Des Moines, IA 50266 Directions

515-633-3600

4.7 out of 5

124 verified ratings

124 Ratings, 15 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 15, 2025
Awesome.all around.

Jul 23, 2025
She was very dismissive and did not explain things in a polite way. Made me feel like I had nothing wrong and everything was related to my back. Either way, she was unapproachable. I will be getting a second opinion.

Jul 17, 2025
All I can say is she was a great provider

Jun 9, 2025
I appreciate the high concentration needed for the procedure, and the need to maybe not chitchat, however I made it clear at the beginning that I’ve never done something like this before and was a bit nervous, would have appreciated a little extra time at the beginning of the session for her to walk me through what would be happening, and then at the end a review of aftercare and ask if I had any questions. Instead at the end it was more of a ‘ok we’re done’, snapped off the gloves and left. I assumed that meant I could get dressed, and when no one came back to the room I exited and found my way back to the front desk where I asked if I was all set, and told yes.

May 12, 2025
I know they don’t get much time to spend but please give your doctors enough time to explain what a new diagnosis is. And let the patient understand and process that a moment in case they do have a question so they don’t have to look up things on the internet about the condition

May 9, 2025
She listened and she was pleasant when explaining my issues.

Apr 21, 2025
Couldn't Live without You Folks

Apr 21, 2025
She was okay but I had to ask her what the testing showed. She mention that both carotids are medium blocked and mentioned that 70 percent is the danger zone. She said I need to be seen again in six months. She asked about my diet and Ibshared that sister had an operation to remove a blockage in her left carotid and my family has high cholesterol. She had a student with her.

Jan 30, 2025
Jacoby had a great attitude and showed genuine concern for my health, thank you for asking!

Jan 28, 2025
Great

Jan 24, 2025
Overall worst part of experience was front staff, if it was just base on them id refuse to come back. Almost left that day cause i didnt even know if i was going to be seen since i wasnt checked in and they didnt come out to call for me till after my time.

Jan 14, 2025
Very good all around

Jan 10, 2025
Keep up the excellent Care !!

Oct 30, 2024
Mercy One is the best

Oct 14, 2024
Knew what she was doing and very professional