Lori K. Jacobus, NP
Family Practice
Riverview Health Physicians Hazel Dell Family Care
14535 Hazel Dell Pkwy, , Building A
Carmel, IN 46033 Directions
4.9 out of 5
169 verified ratings
169 Ratings, 83 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Lori Jacobus for her attentive, caring, and thorough approach. She is described as listening well, taking extra time, and making patients feel heard and part of their care plan. Staff and team dynamics are cited positively for friendliness and professionalism; in-office services like blood draws are noted as convenient. Overall sentiment is overwhelmingly positive with repeated commendations for knowledge, communication, and patient-centered care.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Aug 28, 2026
Loren Jacobus is the best.
Aug 27, 2026
Lori is my favorite doctor and she listens to engage in your concerns not like any other where they don’t hear you out or rush you. She deserves the recognition and I would recommend to anyone!
Aug 27, 2026
Loren Jacobus is the most amazing NP GP ever! I am so grateful to God that she is my Dr!Great job Lori! Appreciations RV! :)TY all!God bless
Aug 26, 2026
Lori Jacobus is wonderful, not only is she my care giver but also my friend!
Aug 19, 2026
Quite simply put, Lori is the best. The passion she puts into each and every patient shows and resonates… she gives me the impression. She truly cares each and every visit and each every time she replies, my family is blessed and as well as your facility to have her.
Aug 13, 2026
My provider I kind, listens and spends time with me!
Aug 1, 2026
Lori is very caring and thorough…doesn’t rush to the next patient
Jul 29, 2026
We love Riverview. Everyone is great.
Jul 28, 2026
Erika was very helpful and friendly. NP Lori Jacobus was very knowledgeable , took her time to listen and answer. Questions.
Jul 21, 2026
Lori was so patient, kind and took time to understand what my needs were. I never felt rushed or made to feelLike what I was discussing wasn’t important. She is the best I have had in a while! Highly recommend!
Jul 17, 2026
Bree drew my blood yesterday and got my blood on the first stick! As a former chemo patient that NEVER happens . She was AMAZING! Your front desk ladies were so kind/ friendly… not what I experience at Prairie Lakes. Lot Jacobus is the absolute best!
Jul 17, 2026
Dr [ ] and NP Jacobus are the best providers I have ever had in 54 years. They listen and partner with you on your health care journey vs providers who talk at or down to you.
Jul 16, 2026
Really trust the care received. Everyone very helpful and kind
Jul 16, 2026
An excellent organization, Hazel Dell doctors office. Everyone do an exceptional job and my needs are always met with comfort support and professionalism thank each of you!
Jul 14, 2026
I cannot say enough about Lori Jacobus. She is by far the best practitioner I have ever had. I have worked in the medical field for 20 years with hundreds of NPs, and she has incredible bedside manner, follow up/follow through and competence. 10/10 at minimum!
Jul 11, 2026
Lori odds knowledgeable, easy to understand and kind.
Jul 10, 2026
I’ve been seeing Lori Jacobus NP since 2022 and I absolutely LOVE her! She is so sweet, makes me feel heard & not rushed, seems very knowledgeable about every topic I’ve brought up to her, and my favorite thing about her is that she always suggests a natural approach first before pushing medicines!I came to her a few years ago having what I thought were “stress headaches”. When I explained what was going on I assumed she would give me a medicine for it. But to my surprise she suggested getting a massage. I found a holistic massage therapist and afterwards my stress headaches went completely away!!!The facility always appears to be clean and I always get checked in quickly and get out in a timely manner! The nurses that have checked me in or gotten blood tests are hit or miss, some are friendly and some aren’t so friendly.10/10 would recommend!
Jul 9, 2026
Wonderful
Jul 2, 2026
Everyone in office was kind and welcoming. Dr Jacobus was attentive and seemed genuine!
Jul 2, 2026
I really like Lori she's so easy to talk to.We are different strength on my medication.Hope it helps.
Jul 1, 2026
Love how it all went NP was so thorough. Lori Jacobus
Jun 30, 2026
Lori Jacobus is wonderful. Very caring
Jun 26, 2026
Dr Lori and nurse Stacey were wonderful. I always am treated extremely well on my visits.
Jun 25, 2026
Service was on time and efficient.
Jun 25, 2026
Lori Jacobus has been a catalyst for significant improvement in my health. She’s wise, thorough, & encouraging. And she’s taken time to talk to me about & refer me to Riverview resources and services I didn’t know about. The office staff people are kind & helpful. The lady who checked me in/out yesterday was awesome- I should have gotten her name. She helped with a scheduling situation & also took the time to figure out why I couldn’t get into the new app & got it so I’m finally able to log in. They’re always responsive to messages, questions, etc. I’m so glad to have found this office & especially Lori. A lot of people avoid going to the doctor & bringing up their concerns, etc. when practitioners are blasé or dismissive, the office has a bad atmosphere or they feel rushed / like “just a number” not a person. I know my health has significantly benefited because of how Lori Jacobus has treated me & how connected and cared for I am at Hazel Dell family care.
Jun 24, 2026
Never have had to wait an unreasonable amount of time. Staff is friendly and helpful. Lori is always attentive and helpful to my needs
Jun 19, 2026
Keep up the good work
Jun 3, 2026
:)Thank you Dr Lori Jacobus, my GP/NP so very much; once again you saved my life & onalways improve my entire well being! So grateful to God that you are my Dr! Best Dr office care I ever have had & that says a lot! Appreciate your entire office staff, Lori’s patience & wisdom & care for her Patients is real! You are a fantastic listener, grmulti tasker as you take care of so very much! You are very professional & a bright light so kind, thorough & gentle w/me in every way, wrequests, concerns, referrals, questions. You are a gift from heaven to all your Patients surely & the nurses ithere! I understand you well & always feel heard & respected too, even when i am st my has seen me naked, lol. Hazeldell office is blessed! Best Dr office& nurses! Praying for you & thanking God as i do! Taking great care of myself inspired! :)Hallelujah! Great peace when my appt is w/Dr Jacobus. She is why i started & stay w/RV. Even my spirit feels hopeful, grateful, thankful, very cared for afterward
May 24, 2026
I’m always treated as a friend not just a patient!
May 21, 2026
The best care a person can find
May 1, 2026
First visit with Loren Jacobus. Found her to be most helpful and was able to communicate easily with her. Top notch!
May 1, 2026
I switch back after going to Community because it’s closer to home. I didn’t receive the level of care I get with the doctors at Hazel Dell nor was I listened too like they do there. It made the choice easy to just make the longer drive to make sure I’m taken care of.
Apr 24, 2026
Everyone in the office, is very helpful and friendly.Lori Jacobus (NP) and Aireole (asst/floater) were so very attentive and listened to my ailments.I got an x-ray and the 2 ladies that did it were so professional and concerned about my pain.
Apr 22, 2026
I was very pleased with the time given to me by my visit. Thank you very much, especially by my NP.
Apr 21, 2026
Always a good experience. Great staff and always informative, and professional.
Apr 20, 2026
Lori Jacobus, N.P. Is amazing. She actually listens to and cares about her patients.
Apr 20, 2026
Lori is wonderful and always pleasant to see. I will say that the nurse needs to practice a little more on taking blood.
Mar 20, 2026
Very friendly reception people and Lori Jacobus is the best!!
Mar 16, 2026
Family friendly. Knows my history. Always a pleasant experience.
Mar 16, 2026
Very kind and welcoming. Always helpful and listens to my concerns.
Mar 16, 2026
Dr. Jacobus is always thorough and professional when she sees me. I'm thankful to have her as my primary care provider.
Mar 16, 2026
Lori Jacobus and everyone made me feel very comfortable. They’re the best.
Feb 20, 2026
Feel very comfortable and with Lori Jaciobus and her stall.
Feb 19, 2026
Very happy with my experience at Hazel Dell Family Care. Thanks so much!
Feb 18, 2026
Out standing
Feb 18, 2026
Lori Jacobus is wonderful. Takes her time and makes you feel very comfortable.
Feb 17, 2026
Very attentive and thorough. She is friendly and i am very glad to have found her through several others recommendations. She diligently works to find the root cause of problems and answers all questions.
Feb 12, 2026
Lori is the best. She’s non judgmental and I really feel like she wants what is best for her patients.
Feb 12, 2026
Extremely convenient and easy access to medical care.
Feb 11, 2026
This office is well managed and the front staff is courteous and they provide service in a friendly manner. The gals who do the preliminary tasks know their tasks and are efficient in get everything ready for the exam. Lori’s ‘bedside manner’ demonstrates her compassion for her patient which builds incredible trust. She is thorough and is a very good listener.