Jaclyn McKenna, MD

Primary Sports Medicine and Internal Medicine Physician

333 Earle Ovington Blvd.

Uniondale, NY 11553 Directions

914.821.9262

www.hss.edu

5.0 out of 5

194 verified ratings

194 Ratings, 72 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 10, 2026
Excellent experience

Aug 27, 2026
I was in pain and afraid, Dr. McKenna explained everything thoroughly. She told me what my options are and how we will find the best way to help make me feel better. She gave me the cortisone shots at my first appointment —- I didn’t have to exit to come back for another appointment. She explained how long it would take to reach the full effect of the shots —- three days. She informed me that Aleve interacted badly with my Xarelto and explained what the dosages should be when I switched to Tylenol. She was very caring and friendly. She listened to all the things I wanted to tell her about where I hurt and how I had tried to treat myself so far. I feel very confident that she will be able to help me feel better.

Aug 19, 2026
Everything was excellent

Aug 18, 2026
My experience with Dr McKenna was excellent! She thoroughly examined me; she explained my condition and gave me a care plan. I found her easy to talk to and explain how I was feeling and my symptoms. I would highly recommend her and others to HSS. Thank you!

Aug 17, 2026
Dr. McKenna was very attentive, she masterfully performed the knee procedure.

Aug 17, 2026
Dr. Mckenna is absolutely wonderful and we are going to miss her. She is exceptional in the performance of her medical procedures and an absolute delight to interact with. The ease of conversation is exceptional. We will miss her tremendously. And wish her the best in her new practice.

Aug 13, 2026
Very good across the board

Aug 13, 2026
The third ortho I have been too and she is the only one who explained the xrays, the process and listened to my story and complaints to actually understand what may be wrong

Aug 7, 2026
I finally got some relieve from pain and a clear explantion of what is happening. I loved Dr, McKenna, I loved the ease of getting xrays quickly and no waiting and quick results and treatment. I am beyond satisfied

Aug 5, 2026
Excellent experience at HSS!

Aug 3, 2026
Dr McKenna is a very well Knowledged physician. Respectful and kind. Such a loss to the Westport CT office

Jul 31, 2026
I appreciated how she listened and heard my concerns.

Jul 30, 2026
The girls at the front desk were so friendly!

Jul 24, 2026
The staff is amazing...every single person was professional, helpful, kind, compassionate, smiling - but your ad on TV talked about coming to HSS for ALTERNATIVES to knee replacement - and there weren't any - just the same ones that every orthopedist offers - cortisone, gel shots and Dr. McKenna mentioned a 3rd using my platelets but didn't feel it would be helpful for me. I was hoping for a break through or clinical trial or something...so that was disappointing, but I walked away with a huge respect for ALL your staff at this facility.

Jul 17, 2026
Love my Dra thank you for your wonderful care your staff is 100% classy thank you

Jul 15, 2026
Dr. McKenna was excellent!

Jul 15, 2026
Excellent experience!

Jun 25, 2026
Dr.McKenna was very thorough, caring and knowledgeable- everything about the visit was helpful and conclusive.

Jun 23, 2026
Jaclyn was super kind. A great listener exceeded my expectations in every area. I would recommend her highly.

Jun 12, 2026
Dr McKenna was very friendly and listened to my concerns patiently.

Jun 12, 2026
I wish Dr. McKenna could be my primary care physician!

Jun 10, 2026
Dr. McKenna is a wonderful,professional doctor.She explains everything very clearly and answers all my questions. I’m very pleased to be her patient.

May 27, 2026
I feel Dr. McKenna did a very good job helping me with my knee problem ,I'm satisfied so far with my progress.

May 22, 2026
My first experience with Dr. McKenna because she on Dr [last name]'s team. She was very good and patient with me. Explained everything when needed.

May 21, 2026
Excellent MD!!!! very thorough, and helpful

May 15, 2026
THANK YOU FOR SUCH EXCELLENT CARE

May 14, 2026
The doctor and staff were outstanding.

May 13, 2026
She helped me to feel better and set up for OT to continue to improve. I’m good with that!

May 12, 2026
Kind, friendly, easily approachable, patient and very clear explaining the issue and the suggested treatment options. Excellent doctor!

May 5, 2026
Excellent experience. From beginning to end

May 1, 2026
Excellent

May 1, 2026
Everyone at HSS, x-ray tech, people at check-in, Dr. McKenna, were outstanding.

May 1, 2026
Having been treated in the past in the hospital in NYC and being very pleased with the services rendered there, it was a no brainer to return to HSS now that my orthopedic needs have changed.

Apr 23, 2026
Dr. McKenna was very thorough with explaining to me what we think my issue might be and what is needed to feel better. Will start with physical therapy.

Apr 22, 2026
Dr. McKenna was wonderful. Very self-thoughtful and caring and explained everything to me. I recommend her very highly

Apr 21, 2026
Dr. McKenna is top notch. Very professional and personable who solicits a patient's input about their care. I've been happy to have her as part of my medical care team. I'm disappointed she is no longer seeing patients in Westchester County, NY. Her patients going forward are lucky to have her for their care.

Apr 16, 2026
I thought Dr. McKenna was thorough. She listened and knew exactly how to treat me. She was kind and professional. Very very happy with HSS

Apr 10, 2026
Dr. McKenna was fantastic. She listened attentively, responded in an honest and easy to understand way, and gave me plenty of time. It was a wonderful experience. Thank you so much.

Apr 3, 2026
It was a first time meeting and I think that we both communicated well. I look forward to starting PT and reporting back progress with the MD

Apr 2, 2026
I was very impressed with the quality of her listening. This is not always the case with doctors today because of insurance demands.

Mar 31, 2026
Very professional group

Mar 20, 2026
Competent and excellent!

Mar 13, 2026
Her manner combined with her knowledge was exceptional for me

Mar 13, 2026
Dr. McKenna listened and answered all questions. Wonderful!

Mar 12, 2026
Dr McKenna was excellent. She explained all of the options and the pros and cons of each

Mar 11, 2026
Excellent experience at HSS Polite staff very professional. My doctor was excellent explaining my options. A+

Mar 6, 2026
Excellent experience. Very pleased with the care plan Dr. McKenna recommended.

Mar 4, 2026
Dr. McKenna was great in helping me with my issue. The staff was also very caring. I should have come to HSS from the beginning. So happy I found a doctor who really cares for her patients.

Mar 4, 2026
HSS is awesome. My third time for a major procedure. Excellent every time.

Feb 13, 2026
very pleased