Dr. Gayla E Jackson, MD
Primary
11155 Dunn Road, Suite 109N
St. Louis, MO 63136 Directions
4.7 out of 5
356 verified ratings
356 Ratings, 94 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 27, 2026
What else would you like to say about your experience?
Dr. Jackson is professional and friendly and thorough. I really trust her and like her as my primary physician.
Jun 26, 2026
What else would you like to say about your experience?
Dr Jackson is a very unique individual with excellent listening skills and explaining things in simple understandable ways.
Jun 25, 2026
What else would you like to say about your experience?
I am made to feel comfortable at Dr Jackson’s office. I don’t have to wait long but when she visits me I’m not rushed.
Jun 19, 2026
What else would you like to say about your experience?
I trust Dr. G. Jackson with my health. When I present to her an ailment, she always knows what it is and what to do about it. There is no guessing. She is an excellent doctor.
Jun 18, 2026
What else would you like to say about your experience?
I have been going to Dr. Jackson for years. My daughter is also seeing her. I recommended her to Dr. Jackson. I love me from Dr. Jackson. She is the sweetest, most understanding doctor I have ever had and I recommend her highly to anyone. Thank you.
Jun 14, 2026
What else would you like to say about your experience?
very professional, friendly, considerate, attentive
Jun 6, 2026
What else would you like to say about your experience?
Everyone was friendly, professional, competent, and welcoming. It was my first visit with Dr. Gayla Jackson and her staff but I felt so comfortable like I was with family.
Jun 6, 2026
What else would you like to say about your experience?
I enjoyed the visit with my doctor she is a wonderful listener and really takes pride in ensuring conditions are managed well , her personal nurse is amazing and so sweet
Jun 5, 2026
What else would you like to say about your experience?
Dr Jackson and her staff are awesome!!!
Jun 5, 2026
What else would you like to say about your experience?
This is the best office I have been to. Everyone is friendly and professional.
Jun 5, 2026
What else would you like to say about your experience?
Dr. Jackson, the receptionist and nurse were all wonderful!
Jun 3, 2026
What else would you like to say about your experience?
Every visit is a blessed one and a learning experience.
Jun 2, 2026
What else would you like to say about your experience?
Dr Jackson is one of the kindest people I know. She listens to my concerns and instructs me on the importance of following doctors orders. I can be somewhat anxious. But as my PCP she has my wellness in her hand.
May 30, 2026
What else would you like to say about your experience?
Dr. Jackson always listens carefully to our complaints (physical) and answers all of our questions. She never rushes through our appointments.
May 27, 2026
What else would you like to say about your experience?
It was cordial, warm and friendly. Support staff was above and beyond and my doctor made it very comfortable for me by having the nurse run a test in the office for my convenience.
May 14, 2026
What else would you like to say about your experience?
Staff were kind, courteous and provided exceptional customer service, as did Dr. Jackson who never disappoints. Thank you Dr. Jackson for service excellence!
May 11, 2026
What else would you like to say about your experience?
Always a pleasure visiting with Dr Jackson and her staff.
May 9, 2026
What else would you like to say about your experience?
All staff are very professional and courteous every time I visit the facility.
May 7, 2026
What else would you like to say about your experience?
They are very caring
May 6, 2026
What else would you like to say about your experience?
The Staff was Amazing / Very Informative about my health in details . I Personally left the building knowing / wanting to take my health more Seriously after my visit ! Tell the Staff Job Well Done & Keep Up The Amazing Job ……!
May 6, 2026
What else would you like to say about your experience?
Outstanding!!
Apr 23, 2026
What else would you like to say about your experience?
She took time and was patient with me
Apr 23, 2026
What else would you like to say about your experience?
Everyone at Doctor Gayla Estelle Jackson’s office listens, carefully, to my questions and concerns. They know their individual jobs, well. I enjoy talking with each staff person I encounter. They are busy and efficient, but, take time to be kind, and helpful.
Dr. Jackson comprehends my various health problems, and helps me to keep things in perspective. She is knowledgeable and experienced. As a result, I’m able to worry less, and to do a lot more! Thank you!
Apr 20, 2026
What else would you like to say about your experience?
I love the care that BJC provides.
Apr 19, 2026
What else would you like to say about your experience?
Dr. Jackson and her staff are great!
Apr 18, 2026
What else would you like to say about your experience?
I trust my primary care physician and the staff she surrounds herself with in her practice. Very professional, pleasant and friendly in all responses to my questions. Thank you.
Apr 18, 2026
What else would you like to say about your experience?
The services was excellent. Very, very pleased. Thank you.
Apr 16, 2026
What else would you like to say about your experience?
Yes, at this point, Dr. Gaylor Jackson is the best physician I've ever had. I would recommend her to all of my family and my friends. I don't believe that there's a doctor in the practice, as far as I'm concerned, that is better. She's a beautiful person. The staff, The whole office is just wonderful and she should be commended for that and I would definitely keep preparing her and do everything that she asked me to do. Thanks a lot.
Apr 11, 2026
What else would you like to say about your experience?
Everybody on the staff of Dr. Jackson has treated me very well and she treated me very well. I really love going to see my doctor. Thank you.
Apr 7, 2026
What else would you like to say about your experience?
This is a wonderful office everyone is so very nice
Apr 1, 2026
What else would you like to say about your experience?
Everyone is pleasant and patient.
Mar 30, 2026
What else would you like to say about your experience?
I got especially good care and concern for my health problems. The office staff was great. It was expedient, not very long to wait. And the doctor was very thorough and I appreciate her very much.
Mar 28, 2026
What else would you like to say about your experience?
The staff and Dr Jackson were very courteous, patient and professional. Dr Jackson answered all my questions and showed concern.
Mar 28, 2026
What else would you like to say about your experience?
Not only did Dr. Jackson give me great feedback I needed to hear, she was warm and welcoming, took time out of her day to listen to me. And when I walked into the facility, they greeted me with a smile and my name. They are certainly a 10-20-30. I would recommend them for everyone. I really, really love this office.
Mar 27, 2026
What else would you like to say about your experience?
Best doctor office I have ever went to I'm so happy to have you all
Mar 27, 2026
What else would you like to say about your experience?
The staff was very courteous and
efficient.
Mar 25, 2026
What else would you like to say about your experience?
As always, felt respected and listened too. I love Dr. Jackson.
Mar 15, 2026
What else would you like to say about your experience?
Best experience with a primary provider I’ve ever had. I was treated with respect and left feeling validated and confident I am getting the care I need.
Mar 14, 2026
What else would you like to say about your experience?
I really loved my experience and appreciate the patience and care that I have received.
Mar 14, 2026
What else would you like to say about your experience?
Dr. Gayla Jackson and her staff are very intuitive. They listen, they execute, and they also explain. I really enjoy having her as a healthcare provider. So yes, my overall experience with BJC Medical Group at Dr. Gayla Jackson Practices is excellent, and I do recommend her to my friends and family members.
Mar 12, 2026
What else would you like to say about your experience?
I just love my doctor Gayla Jackson
Mar 12, 2026
What else would you like to say about your experience?
Gayla Jackson is a very good provider. She listens carefully and she cares about her patients.
Mar 12, 2026
What else would you like to say about your experience?
I was very pleased with the services that I received at Dr. Jackson's office on my visit. Everything was excellent. I would recommend her or her office at any time to anyone. Thank you.
Dec 18, 2025
Was there anything that you feel was outstanding?
Dr Jackson
What could have been done to improve your experience?
Nothing
Dec 17, 2025
What could have been done to improve your experience?
Nothing
Dec 17, 2025
Was there anything that you feel was outstanding?
Everyone was friendly and I certainly let them know yesterday
What could have been done to improve your experience?
Not one thing
Dec 17, 2025
Was there anything that you feel was outstanding?
Dr. Gayla E. Jackson is a wonderful physician, and her assistant and very professional.
What could have been done to improve your experience?
Everything was satisfactory.
Dec 12, 2025
Was there anything that you feel was outstanding?
The entire medical staff and office staff were courteous and helpful!
Dec 11, 2025
Was there anything that you feel was outstanding?
N/a
What could have been done to improve your experience?
Not have to wait so long
Dec 10, 2025
What could have been done to improve your experience?
The doctor could have shown more interest/empathy, she could have asked follow up questions with my concerns, her responses were quick and short. I just felt like the visit could’ve been better , I left with the intent to never return.