Dr. Gayla E Jackson, MD
Primary
11155 Dunn Road, Suite 109N
St. Louis, MO 63136 Directions
4.7 out of 5
327 verified ratings
327 Ratings, 87 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 23, 2026
What else would you like to say about your experience?
She took time and was patient with me
Apr 23, 2026
What else would you like to say about your experience?
Everyone at Doctor Gayla Estelle Jackson’s office listens, carefully, to my questions and concerns. They know their individual jobs, well. I enjoy talking with each staff person I encounter. They are busy and efficient, but, take time to be kind, and helpful.
Dr. Jackson comprehends my various health problems, and helps me to keep things in perspective. She is knowledgeable and experienced. As a result, I’m able to worry less, and to do a lot more! Thank you!
Apr 20, 2026
What else would you like to say about your experience?
I love the care that BJC provides.
Apr 19, 2026
What else would you like to say about your experience?
Dr. Jackson and her staff are great!
Apr 18, 2026
What else would you like to say about your experience?
I trust my primary care physician and the staff she surrounds herself with in her practice. Very professional, pleasant and friendly in all responses to my questions. Thank you.
Apr 18, 2026
What else would you like to say about your experience?
The services was excellent. Very, very pleased. Thank you.
Apr 16, 2026
What else would you like to say about your experience?
Yes, at this point, Dr. Gaylor Jackson is the best physician I've ever had. I would recommend her to all of my family and my friends. I don't believe that there's a doctor in the practice, as far as I'm concerned, that is better. She's a beautiful person. The staff, The whole office is just wonderful and she should be commended for that and I would definitely keep preparing her and do everything that she asked me to do. Thanks a lot.
Apr 11, 2026
What else would you like to say about your experience?
Everybody on the staff of Dr. Jackson has treated me very well and she treated me very well. I really love going to see my doctor. Thank you.
Apr 7, 2026
What else would you like to say about your experience?
This is a wonderful office everyone is so very nice
Apr 1, 2026
What else would you like to say about your experience?
Everyone is pleasant and patient.
Mar 30, 2026
What else would you like to say about your experience?
I got especially good care and concern for my health problems. The office staff was great. It was expedient, not very long to wait. And the doctor was very thorough and I appreciate her very much.
Mar 28, 2026
What else would you like to say about your experience?
The staff and Dr Jackson were very courteous, patient and professional. Dr Jackson answered all my questions and showed concern.
Mar 28, 2026
What else would you like to say about your experience?
Not only did Dr. Jackson give me great feedback I needed to hear, she was warm and welcoming, took time out of her day to listen to me. And when I walked into the facility, they greeted me with a smile and my name. They are certainly a 10-20-30. I would recommend them for everyone. I really, really love this office.
Mar 27, 2026
What else would you like to say about your experience?
Best doctor office I have ever went to I'm so happy to have you all
Mar 27, 2026
What else would you like to say about your experience?
The staff was very courteous and
efficient.
Mar 25, 2026
What else would you like to say about your experience?
As always, felt respected and listened too. I love Dr. Jackson.
Mar 15, 2026
What else would you like to say about your experience?
Best experience with a primary provider I’ve ever had. I was treated with respect and left feeling validated and confident I am getting the care I need.
Mar 14, 2026
What else would you like to say about your experience?
I really loved my experience and appreciate the patience and care that I have received.
Mar 14, 2026
What else would you like to say about your experience?
Dr. Gayla Jackson and her staff are very intuitive. They listen, they execute, and they also explain. I really enjoy having her as a healthcare provider. So yes, my overall experience with BJC Medical Group at Dr. Gayla Jackson Practices is excellent, and I do recommend her to my friends and family members.
Mar 12, 2026
What else would you like to say about your experience?
I just love my doctor Gayla Jackson
Mar 12, 2026
What else would you like to say about your experience?
Gayla Jackson is a very good provider. She listens carefully and she cares about her patients.
Mar 12, 2026
What else would you like to say about your experience?
I was very pleased with the services that I received at Dr. Jackson's office on my visit. Everything was excellent. I would recommend her or her office at any time to anyone. Thank you.
Dec 18, 2025
Was there anything that you feel was outstanding?
Dr Jackson
What could have been done to improve your experience?
Nothing
Dec 17, 2025
What could have been done to improve your experience?
Nothing
Dec 17, 2025
Was there anything that you feel was outstanding?
Everyone was friendly and I certainly let them know yesterday
What could have been done to improve your experience?
Not one thing
Dec 17, 2025
Was there anything that you feel was outstanding?
Dr. Gayla E. Jackson is a wonderful physician, and her assistant and very professional.
What could have been done to improve your experience?
Everything was satisfactory.
Dec 12, 2025
Was there anything that you feel was outstanding?
The entire medical staff and office staff were courteous and helpful!
Dec 11, 2025
Was there anything that you feel was outstanding?
N/a
What could have been done to improve your experience?
Not have to wait so long
Dec 10, 2025
What could have been done to improve your experience?
The doctor could have shown more interest/empathy, she could have asked follow up questions with my concerns, her responses were quick and short. I just felt like the visit could’ve been better , I left with the intent to never return.
Dec 9, 2025
Was there anything that you feel was outstanding?
The staff
What could have been done to improve your experience?
N/A
Dec 5, 2025
Was there anything that you feel was outstanding?
Everyone was exceptionally good!!
What could have been done to improve your experience?
Superior already!!
Nov 28, 2025
Was there anything that you feel was outstanding?
The Doctor, Nurse, and Receptionist have always shown excellent care throughout the visit.
What could have been done to improve your experience?
I have no complaints to respond. Thanks to all of you.
Nov 25, 2025
Was there anything that you feel was outstanding?
The whole Staff was outstanding,from personal care assistant to Dr. Jackson. They made my appointment special. And didn’t take long.
Nov 24, 2025
Was there anything that you feel was outstanding?
My doctor and staff are great
What could have been done to improve your experience?
Nothing
Nov 24, 2025
Was there anything that you feel was outstanding?
Dr. Gayla Jackson took her time with my medical care.
What could have been done to improve your experience?
N/A
Nov 22, 2025
Was there anything that you feel was outstanding?
The staff - always Dr Gayla Jackson - always
Nov 20, 2025
Was there anything that you feel was outstanding?
The entire staff was excellent.
What could have been done to improve your experience?
Nothing
Nov 19, 2025
Was there anything that you feel was outstanding?
None
What could have been done to improve your experience?
Nothing
Nov 14, 2025
Was there anything that you feel was outstanding?
I Love Dr Jackson I have referred her to my friends and family members
Nov 12, 2025
Was there anything that you feel was outstanding?
I was very pleased with the services that I received from my primary care physicians office from the nursing staff to direct contact with my primary physician We had a very good discussion about my medical needs and wants. A Thorough discussion about my diabetic needs a new medication and insulin. We discuss my medicines and my upcoming surgery, so I am very good and confident with the care that I am receiving from Dr Gayla Jackson.
What could have been done to improve your experience?
At this time and there is no I want or needs that I can see if they can be improved at this time. I received excellent care from my primary physician and staff Dr Gayla Jackson.
Nov 7, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing
Nov 5, 2025
Was there anything that you feel was outstanding?
All the staff was extraordinary
What could have been done to improve your experience?
Nothing
Oct 29, 2025
Was there anything that you feel was outstanding?
No the entire staff if very friendly.
What could have been done to improve your experience?
Nothing
Oct 27, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Not sure
Oct 27, 2025
Was there anything that you feel was outstanding?
Patient and listening skills.
What could have been done to improve your experience?
N/Ap
Oct 21, 2025
Was there anything that you feel was outstanding?
Everything was great
What could have been done to improve your experience?
Nothing
Oct 18, 2025
Was there anything that you feel was outstanding?
Dr. Jackson delivers extraordinary care. She listens. She involves my concerns and decisions in her assessment. She seems to genuinely care for the patient. I think she’s excellent!!
What could have been done to improve your experience?
Nothing. They have it all figured out.
Oct 16, 2025
Was there anything that you feel was outstanding?
no problem w/staff,doctor or anyone else I received excellent care. everyone was extraordinary
What could have been done to improve your experience?
n/a
Oct 15, 2025
Was there anything that you feel was outstanding?
Listening to my questions..
What could have been done to improve your experience?
Nothing
Oct 10, 2025
Was there anything that you feel was outstanding?
Dr Jackson and her entire team
What could have been done to improve your experience?
Nothing