Dr. Gayla E Jackson, MD
Primary
11155 Dunn Road, Suite 109N
St. Louis, MO 63136 Directions
4.6 out of 5
194 verified ratings
194 Ratings, 73 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 12, 2025
Was there anything that you feel was outstanding?
The entire medical staff and office staff were courteous and helpful!
Dec 11, 2025
Was there anything that you feel was outstanding?
N/a
What could have been done to improve your experience?
Not have to wait so long
Dec 10, 2025
What could have been done to improve your experience?
The doctor could have shown more interest/empathy, she could have asked follow up questions with my concerns, her responses were quick and short. I just felt like the visit could’ve been better , I left with the intent to never return.
Dec 9, 2025
Was there anything that you feel was outstanding?
The staff
What could have been done to improve your experience?
N/A
Dec 5, 2025
Was there anything that you feel was outstanding?
Everyone was exceptionally good!!
What could have been done to improve your experience?
Superior already!!
Nov 28, 2025
Was there anything that you feel was outstanding?
The Doctor, Nurse, and Receptionist have always shown excellent care throughout the visit.
What could have been done to improve your experience?
I have no complaints to respond. Thanks to all of you.
Nov 25, 2025
Was there anything that you feel was outstanding?
The whole Staff was outstanding,from personal care assistant to Dr. Jackson. They made my appointment special. And didn’t take long.
Nov 24, 2025
Was there anything that you feel was outstanding?
My doctor and staff are great
What could have been done to improve your experience?
Nothing
Nov 24, 2025
Was there anything that you feel was outstanding?
Dr. Gayla Jackson took her time with my medical care.
What could have been done to improve your experience?
N/A
Nov 22, 2025
Was there anything that you feel was outstanding?
The staff - always Dr Gayla Jackson - always
Nov 20, 2025
Was there anything that you feel was outstanding?
The entire staff was excellent.
What could have been done to improve your experience?
Nothing
Nov 19, 2025
Was there anything that you feel was outstanding?
None
What could have been done to improve your experience?
Nothing
Nov 14, 2025
Was there anything that you feel was outstanding?
I Love Dr Jackson I have referred her to my friends and family members
Nov 12, 2025
Was there anything that you feel was outstanding?
I was very pleased with the services that I received from my primary care physicians office from the nursing staff to direct contact with my primary physician We had a very good discussion about my medical needs and wants. A Thorough discussion about my diabetic needs a new medication and insulin. We discuss my medicines and my upcoming surgery, so I am very good and confident with the care that I am receiving from Dr Gayla Jackson.
What could have been done to improve your experience?
At this time and there is no I want or needs that I can see if they can be improved at this time. I received excellent care from my primary physician and staff Dr Gayla Jackson.
Nov 7, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing
Nov 5, 2025
Was there anything that you feel was outstanding?
All the staff was extraordinary
What could have been done to improve your experience?
Nothing
Oct 29, 2025
Was there anything that you feel was outstanding?
No the entire staff if very friendly.
What could have been done to improve your experience?
Nothing
Oct 27, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Not sure
Oct 27, 2025
Was there anything that you feel was outstanding?
Patient and listening skills.
What could have been done to improve your experience?
N/Ap
Oct 21, 2025
Was there anything that you feel was outstanding?
Everything was great
What could have been done to improve your experience?
Nothing
Oct 18, 2025
Was there anything that you feel was outstanding?
Dr. Jackson delivers extraordinary care. She listens. She involves my concerns and decisions in her assessment. She seems to genuinely care for the patient. I think she’s excellent!!
What could have been done to improve your experience?
Nothing. They have it all figured out.
Oct 16, 2025
Was there anything that you feel was outstanding?
no problem w/staff,doctor or anyone else I received excellent care. everyone was extraordinary
What could have been done to improve your experience?
n/a
Oct 15, 2025
Was there anything that you feel was outstanding?
Listening to my questions..
What could have been done to improve your experience?
Nothing
Oct 10, 2025
Was there anything that you feel was outstanding?
Dr Jackson and her entire team
What could have been done to improve your experience?
Nothing
Oct 3, 2025
Was there anything that you feel was outstanding?
Dr Jackson and the entire staff is very professional and knowledgeable about my health care issues. Please give a big shoutout to Dr Jackson and the staff!!!
What could have been done to improve your experience?
Nothing everything was excellent
Sep 25, 2025
What could have been done to improve your experience?
Nothing. Everything was excellent.
Sep 23, 2025
Was there anything that you feel was outstanding?
The friendliness and cleanliness
What could have been done to improve your experience?
Not sure yet only my first visit
Sep 18, 2025
Was there anything that you feel was outstanding?
Dr. Jackson was patient and very observant with me. She encouraged me and was very supportive of my emotional state. She answered all my questions and gave solutions for my issues.
What could have been done to improve your experience?
N/A
Sep 16, 2025
Was there anything that you feel was outstanding?
The overall courtesy & care provided by the staff & Dr. Jackson
What could have been done to improve your experience?
Nothing.
Sep 15, 2025
Was there anything that you feel was outstanding?
Everyone was absolutely awesome I really enjoy the experience
What could have been done to improve your experience?
That was nothing I could have done to me this any better than what it was this visit was amazing
Sep 13, 2025
Was there anything that you feel was outstanding?
Dr. Jackson, her nurse and the receptionist were excellent!
Sep 10, 2025
Was there anything that you feel was outstanding?
Dr Jackson is an excellent practitioner.
Sep 8, 2025
Was there anything that you feel was outstanding?
Dr Jackson is always professional and is concerned about my well being
What could have been done to improve your experience?
N/A
Sep 2, 2025
What could have been done to improve your experience?
Better response from Dr Jackson. Never addressed the problem I came in for, instead , went to adjusting my meds without addressing what she was doing. Left in the middle of the visit to go to another pt, and never came back. Came in for leg and arm cramps.
Aug 29, 2025
Was there anything that you feel was outstanding?
The whole staff that a wonderful job
What could have been done to improve your experience?
N/a
Aug 25, 2025
Was there anything that you feel was outstanding?
Everyone was patient centered to include being cordial and respectful
What could have been done to improve your experience?
Nothing
Aug 16, 2025
Was there anything that you feel was outstanding?
Loved my visit with Dr Jackson.
What could have been done to improve your experience?
Nothing
Aug 14, 2025
Was there anything that you feel was outstanding?
Nothing
Aug 11, 2025
Was there anything that you feel was outstanding?
Every body
What could have been done to improve your experience?
Nothing
Aug 6, 2025
Was there anything that you feel was outstanding?
Dr Jackson and her staff are always extraordinary!, i.e; ust making you feel welcomed and important, listening and addressing all of my needs
What could have been done to improve your experience?
Nothing i can think of
Jul 30, 2025
Was there anything that you feel was outstanding?
Dr. Jackson and her Nurse Practitioner were like a breath of fresh air, and I am humbled both are involved in my healthcare. Blessings to both, and BJC. Thank you.
What could have been done to improve your experience?
Whatever I experienced needn't be improved. It was a pleasant and knowledgeable visit for me and I am very satisfied with the care I am receiving. Thank you.
Jul 30, 2025
Was there anything that you feel was outstanding?
Very courteous and professional
Jul 25, 2025
Was there anything that you feel was outstanding?
The doctor and the support staff were very friendly, supportive and kind. I didn’t feel rushed and was very comfortable waiting to be seen. I was offered a beverage and felt comfortable. I was very pleased with my service.
What could have been done to improve your experience?
It was a great visit and overall experience was very pleasant!
Jul 24, 2025
Was there anything that you feel was outstanding?
Dr. Jackson showed great concern about my feelings, concerns. She mapped out a plan to take care of issues and that was very helpful to me. Overall, she has been exceptional.
Jul 23, 2025
Was there anything that you feel was outstanding?
Dr Jackson and her office staff have always been very helpful and welcoming to me at every visit.
What could have been done to improve your experience?
I don’t think any thing needs approval
Jul 18, 2025
Was there anything that you feel was outstanding?
The nurse that took my vitals was very caring and showed empathy. She listened and made me feel comfortable about a particular medication I take as needed. Friendly, thorough
What could have been done to improve your experience?
N/A
Jul 18, 2025
Was there anything that you feel was outstanding?
The medical staff were extremely friendly and efficient
Jul 11, 2025
Was there anything that you feel was outstanding?
All the staff were pleasant and very professional
What could have been done to improve your experience?
None
Jul 10, 2025
Was there anything that you feel was outstanding?
All meet my expectations. Nothing to add.
What could have been done to improve your experience?
Nothing.
Jul 4, 2025
Was there anything that you feel was outstanding?
She care about me she take time and go over my health she is a great doctor
What could have been done to improve your experience?
Everything is great