Dr. Irina Kaplan, MD
Family Medicine
158 Saratoga Ave
Waterford, NY 12188 Directions
4.6 out of 5
200 verified ratings
200 Ratings, 58 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 15, 2025
Wait time to be seen once I.n Rm waited 45mins
Sep 10, 2025
Dr. Kaplan has been my physician for over20 years. She is compassionate and very thoughtful. She is a wonderful practitioner.
Sep 9, 2025
Seems doc is making decisions before gathering all information the patient feels needs to be shared.
Sep 8, 2025
I have avoided seeking medical advice or help due to fear of being subject to trial and error and distrust of the current state of the medical system and all its proponents. Irina creates an environment that is totally personal and individualized, independent of the corruption and political assumations which I inherently perceive elsewhere.
Sep 2, 2025
I feel she wants the best for all her patients
Aug 26, 2025
Dr. Kaplan has been assisting me in my adventure of kicking my obesity! She has always had wonderful advice, and when I follow it I have now lost 32 pounds. She is the first doctor to listen to my concerns and assist me in proper eating habits And lifestyle changes. Other doctors have tried, but she has a way about her that very much connects with me as a woman attempting to lose weight. Men just don’t “get” it! Women have different nutritional and exercise needs.
Aug 12, 2025
Very thoughtful
Aug 12, 2025
Dr. Irina Kaplan has been my PCP for 20 years. She is compassionate, understanding and extremely knowledgeable. I have always had positive visits with her.
Aug 12, 2025
Dr Kaplan is on time, thorough, friendly and considerate.
Jul 24, 2025
Very thorough.
Jul 16, 2025
Caring and very knowledgeable and professional.
Jul 14, 2025
She is very attentive to all of my needs. She helps to problem solve and make recommendations.
Jul 9, 2025
Answers all questions and communicates well
Jul 3, 2025
She takes the time to truly understand and doesn't just push a pill or a test on you.
Jul 2, 2025
Very impressed with Dr Kaplan awareness of my health issues. Confident with her treatment
Jul 1, 2025
Very attentive and caring to all concerns
Jun 18, 2025
I would never wish to have any further with Kaplan, MD.
Jun 17, 2025
Distinct feeling that my concerns and care are addressed.
Jun 5, 2025
Very Good
Jun 3, 2025
Pleasant from check in to check out.
May 27, 2025
I appreciate the care that I’m getting from this group
May 27, 2025
MADE ME FEEL VERY THEATENED
May 27, 2025
I visit this provider for many years and always 100% satisfied with my visits.
May 14, 2025
Outstanding
May 13, 2025
Outstanding staff all around!
May 6, 2025
Very professional and knowledgeable, took the time to explain and answer questions
May 6, 2025
Works very hard to make sure all your health concerns are addressed. Exudes confidence.
Apr 24, 2025
She listens and cares about you.
Apr 21, 2025
Got to meet a new PA learning and apprenticing with Dr. Kaplan and she was excellent.
Apr 16, 2025
Just wonderful
Apr 15, 2025
Dr Kaplan is prompt. Professional, friendly, thorough. I am never rushed and feel free to ask questions.
Apr 8, 2025
Dr Kaplan is very caring and frank.
Mar 25, 2025
Only been seen by Dr. Kaplin a few times, haven't had a bad experience while in her care
Mar 13, 2025
Dr Kaplan and the PA shadowing her that day were great. It was just the waiting and the intake from the nurse that was disappointing.
Mar 12, 2025
Time is valuable
Mar 6, 2025
Very one there at this facility do a great job!
Mar 6, 2025
She is very good
Mar 3, 2025
It Was All Good
Feb 27, 2025
I like Dr.Kaplan's professionalism and demeanor. She exudes confidence.
Feb 13, 2025
Perfect
Feb 3, 2025
Liked visit
Jan 23, 2025
I would like to stay with this practice, but if they do not try to better maintain their scheduled appointments, I will look around for a practice closer to me.
Jan 13, 2025
Very good experience
Dec 16, 2024
Dr Kaplan listened to my concerns.
Dec 10, 2024
all was good
Dec 5, 2024
All good.
Dec 4, 2024
I have no additional feedback to share at this time.
Nov 27, 2024
Like lab scrips filed electronically
Nov 26, 2024
Very knowledgeable, kind and efficient..and considerate.
Nov 25, 2024
I feel my appointment was the start of getting the proper care I need.