Dr. Irina Kaplan, MD

Family Medicine

158 Saratoga Ave

Waterford, NY 12188 Directions

518-233-1162

www.sphp.com

4.7 out of 5

207 verified ratings

207 Ratings, 65 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 15, 2026
Dr Kaplan quickly responded to my needs.

Jan 14, 2026
I am always treated in a timely fashion. And done in a reasonable time.

Jan 7, 2026
Dr Kaplan was interested in my issues. She read my file and asked me questions. Then she listened to my concerns. She gave me answers and advice. Very professional and easy to converse with. I like her and will be visiting her again.

Jan 6, 2026
listens well to my concerns

Dec 23, 2025
Extraordinary in every way. Caring beyond belief. A credit to this community and the health profession at this challenging time.

Dec 17, 2025
I am very happy with my provider.

Dec 16, 2025
Everything is in my file.

Dec 15, 2025
Dr. Kaplan has been my provider for many years. She listens and respects her patients. She is very proficient in her medical knowledge and skills.

Dec 11, 2025
awesome

Dec 4, 2025
Great Dr.

Dec 1, 2025
Great Doctor!

Dec 1, 2025
Dr. Kaplan is an extremely competent physician. I trust her. Her office staff. It is very nice too.

Nov 24, 2025
Dr Kaplan is very professional and a great listener.

Nov 19, 2025
Very good thank you for very think

Nov 18, 2025
She listens to my concerns, explains things well and takes care of any health issues I have

Nov 13, 2025
Dr. Kaplan listens to any questions you have and has the answer or will go the extra mile to find an answer. Always gives her patients her full attention.

Nov 13, 2025
Always listens and gives me good feedback and suggestions.

Nov 12, 2025
Dr. Kaplan is very efficient and kind.

Nov 11, 2025
Just very informative

Nov 11, 2025
very good about understamding my issues.

Nov 10, 2025
I was so happy with her care, that I asked her to be my primary care doctor. Her staff helped me get an appointment, and I am referring my friends to her. This is an excellent practice.

Nov 4, 2025
She really cares for her patients. She gives you the time you need and will answer all your questions. She will call you to follow up when needed.

Nov 3, 2025
I am glad she’s there for when I need her.

Oct 15, 2025
everything was great as usual

Oct 6, 2025
Dr Kaplan was very knowledgeable and all of the office staff were very friendly and helpful.

Sep 22, 2025
She’s a no nonsense doctor. I like her.

Sep 15, 2025
Wait time to be seen once I.n Rm waited 45mins

Sep 10, 2025
Dr. Kaplan has been my physician for over20 years. She is compassionate and very thoughtful. She is a wonderful practitioner.

Sep 9, 2025
Seems doc is making decisions before gathering all information the patient feels needs to be shared.

Sep 8, 2025
I have avoided seeking medical advice or help due to fear of being subject to trial and error and distrust of the current state of the medical system and all its proponents. Irina creates an environment that is totally personal and individualized, independent of the corruption and political assumations which I inherently perceive elsewhere.

Sep 2, 2025
I feel she wants the best for all her patients

Aug 26, 2025
Dr. Kaplan has been assisting me in my adventure of kicking my obesity! She has always had wonderful advice, and when I follow it I have now lost 32 pounds. She is the first doctor to listen to my concerns and assist me in proper eating habits And lifestyle changes. Other doctors have tried, but she has a way about her that very much connects with me as a woman attempting to lose weight. Men just don’t “get” it! Women have different nutritional and exercise needs.

Aug 12, 2025
Very thoughtful

Aug 12, 2025
Dr. Irina Kaplan has been my PCP for 20 years. She is compassionate, understanding and extremely knowledgeable. I have always had positive visits with her.

Aug 12, 2025
Dr Kaplan is on time, thorough, friendly and considerate.

Jul 24, 2025
Very thorough.

Jul 16, 2025
Caring and very knowledgeable and professional.

Jul 14, 2025
She is very attentive to all of my needs. She helps to problem solve and make recommendations.

Jul 9, 2025
Answers all questions and communicates well

Jul 3, 2025
She takes the time to truly understand and doesn't just push a pill or a test on you.

Jul 2, 2025
Very impressed with Dr Kaplan awareness of my health issues. Confident with her treatment

Jul 1, 2025
Very attentive and caring to all concerns

Jun 18, 2025
I would never wish to have any further with Kaplan, MD.

Jun 17, 2025
Distinct feeling that my concerns and care are addressed.

Jun 5, 2025
Very Good

Jun 3, 2025
Pleasant from check in to check out.

May 27, 2025
I appreciate the care that I’m getting from this group

May 27, 2025
MADE ME FEEL VERY THEATENED

May 27, 2025
I visit this provider for many years and always 100% satisfied with my visits.

May 14, 2025
Outstanding