Dr. Irina Kaplan, MD

Family Medicine

158 Saratoga Ave

Waterford, NY 12188 Directions

518-233-1162

www.sphp.com

4.6 out of 5

205 verified ratings

205 Ratings, 56 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 26, 2025
Dr. Kaplan has been assisting me in my adventure of kicking my obesity! She has always had wonderful advice, and when I follow it I have now lost 32 pounds. She is the first doctor to listen to my concerns and assist me in proper eating habits And lifestyle changes. Other doctors have tried, but she has a way about her that very much connects with me as a woman attempting to lose weight. Men just don’t “get” it! Women have different nutritional and exercise needs.

Aug 12, 2025
Very thoughtful

Aug 12, 2025
Dr. Irina Kaplan has been my PCP for 20 years. She is compassionate, understanding and extremely knowledgeable. I have always had positive visits with her.

Aug 12, 2025
Dr Kaplan is on time, thorough, friendly and considerate.

Jul 24, 2025
Very thorough.

Jul 16, 2025
Caring and very knowledgeable and professional.

Jul 14, 2025
She is very attentive to all of my needs. She helps to problem solve and make recommendations.

Jul 9, 2025
Answers all questions and communicates well

Jul 3, 2025
She takes the time to truly understand and doesn't just push a pill or a test on you.

Jul 2, 2025
Very impressed with Dr Kaplan awareness of my health issues. Confident with her treatment

Jul 1, 2025
Very attentive and caring to all concerns

Jun 18, 2025
I would never wish to have any further with Kaplan, MD.

Jun 17, 2025
Distinct feeling that my concerns and care are addressed.

Jun 5, 2025
Very Good

Jun 3, 2025
Pleasant from check in to check out.

May 27, 2025
I appreciate the care that I’m getting from this group

May 27, 2025
MADE ME FEEL VERY THEATENED

May 27, 2025
I visit this provider for many years and always 100% satisfied with my visits.

May 14, 2025
Outstanding

May 13, 2025
Outstanding staff all around!

May 6, 2025
Very professional and knowledgeable, took the time to explain and answer questions

May 6, 2025
Works very hard to make sure all your health concerns are addressed. Exudes confidence.

Apr 24, 2025
She listens and cares about you.

Apr 21, 2025
Got to meet a new PA learning and apprenticing with Dr. Kaplan and she was excellent.

Apr 16, 2025
Just wonderful

Apr 15, 2025
Dr Kaplan is prompt. Professional, friendly, thorough. I am never rushed and feel free to ask questions.

Apr 8, 2025
Dr Kaplan is very caring and frank.

Mar 25, 2025
Only been seen by Dr. Kaplin a few times, haven't had a bad experience while in her care

Mar 13, 2025
Dr Kaplan and the PA shadowing her that day were great. It was just the waiting and the intake from the nurse that was disappointing.

Mar 12, 2025
Time is valuable

Mar 6, 2025
Very one there at this facility do a great job!

Mar 6, 2025
She is very good

Mar 3, 2025
It Was All Good

Feb 27, 2025
I like Dr.Kaplan's professionalism and demeanor. She exudes confidence.

Feb 13, 2025
Perfect

Feb 3, 2025
Liked visit

Jan 23, 2025
I would like to stay with this practice, but if they do not try to better maintain their scheduled appointments, I will look around for a practice closer to me.

Jan 13, 2025
Very good experience

Dec 16, 2024
Dr Kaplan listened to my concerns.

Dec 10, 2024
all was good

Dec 5, 2024
All good.

Dec 4, 2024
I have no additional feedback to share at this time.

Nov 27, 2024
Like lab scrips filed electronically

Nov 26, 2024
Very knowledgeable, kind and efficient..and considerate.

Nov 25, 2024
I feel my appointment was the start of getting the proper care I need.

Nov 25, 2024
Easily reached when I have a problem or concern. Very dependable.

Nov 13, 2024
I will stay with this office for a long time coming because of they’re staff as a whole!

Nov 12, 2024
I do like my doctor as she is new to me as my PCP has left the practice.

Nov 7, 2024
Xxxxx

Nov 4, 2024
Good