Dr. HERBERT CHEN MD

Surgery

Directions

5.0 out of 5

64 verified ratings

64 Ratings, 31 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 5, 2025
Very good

Feb 26, 2025
The entire staff was friendly and informative

Feb 5, 2025
Jean was very caring and friendly Kelly was so nice and friendly and knowledgeable Micheal was thorough And friendly And Dr Chen was very attentive and confident they could help me with my condition

Feb 5, 2025
Excellent! Efficient use of time. Very professional

Jan 29, 2025
Excellent customer service and staff

Jan 29, 2025
The staff in the Lab area very unhelpful

Dec 19, 2024
We were very impressed with knowledge of everyone. Bedside manner is top notch. We left feeling we received the best care. Thank you

Dec 19, 2024
Dr Chen and his staff, are amazing

Nov 27, 2024
Everyone was absolutely amazing & so polite! It definitely made me feel less nervous. I had the best experience.

Nov 14, 2024
Very friendly staff. They make you feel comfortable and at ease.

Nov 14, 2024
Dr. [ ] was amazing at my preoperative appointment with Dr. Chen. Dr. Chen is a rock star! And the anesthesiologist the day of surgery took my post operative concerns seriously and did everything to mitigate it.

Nov 13, 2024
Questions addressed. Plan for care.

Nov 13, 2024
Friendly and attentive staff at TKC

Nov 13, 2024
Professional excellence

Nov 13, 2024
The were very thorough in explaining what was going on and what to expect.

Nov 6, 2024
Even though it was an extremely busy day at UAB every nurse and Dr let me ask any questions that I needed answered. No one rushed me and they heard all of my concerns and we came to a conclusion and an action that was best for my health. Thank you!! We are extremely blessed to have the UAB System in Birmingham!! ❤️🙏

Oct 31, 2024
Very informative and professional.

Oct 2, 2024
Everyone was professional and prepared.

Sep 25, 2024
Dr Chen is the best endocrine surgeon I've ever met. I trust everything about him. The staff is friendly and helpful.

Sep 25, 2024
Very polite and professional team. Excellent reputation. We are glad to be working with them.

Jul 31, 2024
The entire experience was great

Jul 31, 2024
Knowledgeable, kind, the staff all took time to talk and discuss options.

Jul 26, 2024
Great people

Jul 24, 2024
Questions answered

Jul 10, 2024
Very efficient and knowledgeable

Jun 12, 2024
I was so impressed with the staff and Drs. The Informative of all and patience to answer my questions.

Jun 12, 2024
Everyone was so nice, compassionate & really helpful!

Jun 5, 2024
I found everyone I encountered from the lab phlebotomist to the nurses and the physician to be competent, knowledgeable and kind.

Jun 5, 2024
Everyone was very nice and through. Answered all my questions

Jun 5, 2024
Great experience! Very pleased with staff and doctor!!

May 8, 2024
I can’t remember a medical appointment that went so smoothly,and efficiently. Pleasant personnel, all concerned for my diagnosis and treatment plan. I appreciate the fact that I was taken care in this type of environment. Medicine and treatment can be difficult anytime, this team seems to have it together.