Zachary Douglas, MD
Otolaryngology/ENT
BJC Medical Group ENT Specialists at Missouri Baptist Medical Center
3009 North Ballas Road, Ste 380C
Saint Louis, MO 63131 Directions
4.7 out of 5
173 verified ratings
173 Ratings, 49 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 8, 2025
Was there anything that you feel was outstanding?
The staff was very friendly and helpful and the nurse and doctor were great!
May 7, 2025
Was there anything that you feel was outstanding?
Dr. Douglas is an extraordinary doctor. He was the fourth doctor I came to for my problem it was the first one able to diagnose it and fix it. And unbelievably wonderful Dr.
May 5, 2025
Was there anything that you feel was outstanding?
Everyone I encountered in the office was friendly, efficient and helpful. Dr. Douglas and his Assistant are especially friendly, knowledgeable, and make a usually stress inducing experience very pleasant! Thank you!
May 3, 2025
Was there anything that you feel was outstanding?
He was not very friendly, he didn't listen to my concerns. Did not explain what was going to happen
May 2, 2025
Was there anything that you feel was outstanding?
Dr. Douglas was extremely patient answering all of my questions. He is professional and knowledgeable about the medical concerns I have. He provided me with a plan of care and medicines to help with my condition. His nurse/ assistant was very kind, friendly, and explained things clearly.
Apr 28, 2025
Was there anything that you feel was outstanding?
Dr. listened to my issues and provided me with options. I was very satisfied me with his options and how much he knew about my issues. It was obvious that he read my medical information, which was very satisfying and I was a new patient.
Apr 22, 2025
Was there anything that you feel was outstanding?
Very friendly and professional
Apr 15, 2025
Was there anything that you feel was outstanding?
The over all rating is excellent. courteous and kind.
Apr 10, 2025
Was there anything that you feel was outstanding?
Both Dr. Douglas and his nurse did a great job. I wasn't sure what was going to happen at the appointment. I ended up having a procedure, but it was well explained prior, and I felt well at ease. The results were explained after and aftercare instructions were very clear. Great job!
Mar 27, 2025
Was there anything that you feel was outstanding?
They all did a great job!!
Mar 15, 2025
Was there anything that you feel was outstanding?
Dr Douglas and his assistant we're just wonderful with me. Very easy to talk to and explained things very well. I will definitely recommend Dr Douglas whenever I can. My problem has definitely been fixed!
Mar 14, 2025
Was there anything that you feel was outstanding?
Dr Douglas and assistant made visit informative and straightforward.
Mar 12, 2025
Was there anything that you feel was outstanding?
Dr Douglas always treats me with respect and is very caring about my concerns
Mar 8, 2025
Was there anything that you feel was outstanding?
All good
Feb 22, 2025
Was there anything that you feel was outstanding?
Dr. and his nurse were excellent!
Feb 13, 2025
Was there anything that you feel was outstanding?
Dr. Douglas was very professional and really listened to my situation. I will certainly be seeing him again when I need to.
Feb 5, 2025
Was there anything that you feel was outstanding?
Dr Douglass and his nurse excellent.
Feb 1, 2025
Was there anything that you feel was outstanding?
Both Dr. Douglas and staff were very professional and cared about my situation.
Jan 30, 2025
Was there anything that you feel was outstanding?
This is the 2nd time I saw Dr. Douglas. Both times, he was very thorough and explained my condition clearly. He was able to identify my problem quickly and provide for me a treatment plan. He showed a very empathetic manner especially at my 2nd visit since I possibly have a serious condition and I needed reassurance.
Jan 30, 2025
Was there anything that you feel was outstanding?
Everyone I encountered were polite, friendly & professional. I left thinking to myself, these folks love their job & working there.
Jan 22, 2025
Was there anything that you feel was outstanding?
Everyone was very friendly and helpful.
Jan 22, 2025
Was there anything that you feel was outstanding?
Everyone that I encountered during my recent visit was extremely professional, friendly and courteous, outstanding personnel
Jan 18, 2025
Was there anything that you feel was outstanding?
Nurse was great, she was gentle and explained everything. Dr Douglas was wonderful also.
Jan 10, 2025
Was there anything that you feel was outstanding?
Both the Dr n his Nurse were friendly n courteous.
Jan 7, 2025
Was there anything that you feel was outstanding?
Extraordinary care and communication. The whole staff and Dr Douglas made me feel very well cared for. And welcome. Love this practice and the people.
Jan 4, 2025
Was there anything that you feel was outstanding?
All staff excellent!
Dec 21, 2024
Was there anything that you feel was outstanding?
I was very pleased with the entire team and experience. Dr. Was very good with me as was all the staff.. 5 of 5 stars.
Nov 15, 2024
Was there anything that you feel was outstanding?
Everyone did a great job
Nov 14, 2024
Was there anything that you feel was outstanding?
Overall I felt the group is very efficient, Dr. Douglas is very thorough, and friendly.
Nov 14, 2024
Was there anything that you feel was outstanding?
The doctor LISTENED and I felt very taken care of
Nov 13, 2024
Was there anything that you feel was outstanding?
The office and Dr Douglas were very prompt in addressing my concerns and were able to add me on to their understandably packed schedule for the day. Thankyou and much gratitude š
Nov 8, 2024
Was there anything that you feel was outstanding?
The entire staff did a great job!
Oct 29, 2024
Was there anything that you feel was outstanding?
Dr Douglas is an excellent provider. He takes his time and takes care of you as the patient.
Oct 28, 2024
Was there anything that you feel was outstanding?
Extremely satisfied. Really appreciate all
Oct 11, 2024
Was there anything that you feel was outstanding?
Dr Douglas is an awesome physician. He has been the most efficient and knowledgeable regarding my condition. I feel totally confident Iām getting the best care out there.
Oct 5, 2024
Was there anything that you feel was outstanding?
Everyone I came in contact with was welcoming and professional
Oct 5, 2024
Was there anything that you feel was outstanding?
Everything was very professional and on time which made it very easy for those of us that are working
Oct 2, 2024
Was there anything that you feel was outstanding?
Everyone from Check in to Dr. Outstanding customer and patient service.
Sep 25, 2024
Was there anything that you feel was outstanding?
I was in excellent care
Sep 13, 2024
Was there anything that you feel was outstanding?
Beth the nurse was friendly and made you feel at home, safe, and comfortable. Dr Douglas puts you at ease and explains everything with giving you options as to not feel pressured. He is fantastic.
Aug 26, 2024
Was there anything that you feel was outstanding?
Everyone we came in contact with were extremely professional.
Aug 26, 2024
Was there anything that you feel was outstanding?
I feel the Dr does an excellent job and glad I was referred to him.
Aug 23, 2024
Was there anything that you feel was outstanding?
Doctor listened to me very well about symptoms and how we can improve
Aug 21, 2024
Was there anything that you feel was outstanding?
Everyone was very nice
Aug 5, 2024
Was there anything that you feel was outstanding?
All were informative and friendly.
Aug 5, 2024
Was there anything that you feel was outstanding?
The staff and Dr Douglas made me feel at ease with their relevant questions & knowledge of my medical concerns.
Jul 26, 2024
Was there anything that you feel was outstanding?
Superior medical information.
Jul 8, 2024
Was there anything that you feel was outstanding?
Strong feeling of confidence that Dr. Douglas cares for my well-being, support staff also very interested.
Jul 1, 2024
Was there anything that you feel was outstanding?
Everyone encountered in my office visit was friendly, helpful, knowledgeable and kind, which was greatly appreciated!