Zachary Douglas, MD

Otolaryngology/ENT

BJC Medical Group ENT Specialists at Missouri Baptist Medical Center

3009 North Ballas Road, Ste 380C

Saint Louis, MO 63131 Directions

4.7 out of 5

168 verified ratings

168 Ratings, 44 Comments

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 8, 2025
All good
Feb 13, 2025
Dr. Douglas was very professional and really listened to my situation. I will certainly be seeing him again when I need to.
Feb 5, 2025
Dr Douglass and his nurse excellent.
Feb 1, 2025
Both Dr. Douglas and staff were very professional and cared about my situation.
Jan 30, 2025
This is the 2nd time I saw Dr. Douglas. Both times, he was very thorough and explained my condition clearly. He was able to identify my problem quickly and provide for me a treatment plan. He showed a very empathetic manner especially at my 2nd visit since I possibly have a serious condition and I needed reassurance.
Jan 30, 2025
Everyone I encountered were polite, friendly & professional. I left thinking to myself, these folks love their job & working there.
Jan 22, 2025
Everyone was very friendly and helpful.
Jan 22, 2025
Everyone that I encountered during my recent visit was extremely professional, friendly and courteous, outstanding personnel
Jan 18, 2025
Nurse was great, she was gentle and explained everything. Dr Douglas was wonderful also.
Jan 10, 2025
Both the Dr n his Nurse were friendly n courteous.
Jan 7, 2025
Extraordinary care and communication. The whole staff and Dr Douglas made me feel very well cared for. And welcome. Love this practice and the people.
Jan 4, 2025
All staff excellent!
Dec 21, 2024
I was very pleased with the entire team and experience. Dr. Was very good with me as was all the staff.. 5 of 5 stars.
Nov 15, 2024
Everyone did a great job
Nov 14, 2024
Overall I felt the group is very efficient, Dr. Douglas is very thorough, and friendly.
Nov 14, 2024
The doctor LISTENED and I felt very taken care of
Nov 13, 2024
The office and Dr Douglas were very prompt in addressing my concerns and were able to add me on to their understandably packed schedule for the day. Thankyou and much gratitude 🙏
Nov 8, 2024
The entire staff did a great job!
Oct 29, 2024
Dr Douglas is an excellent provider. He takes his time and takes care of you as the patient.
Oct 28, 2024
Extremely satisfied. Really appreciate all
Oct 11, 2024
Dr Douglas is an awesome physician. He has been the most efficient and knowledgeable regarding my condition. I feel totally confident I’m getting the best care out there.
Oct 5, 2024
Everyone I came in contact with was welcoming and professional
Oct 5, 2024
Everything was very professional and on time which made it very easy for those of us that are working
Oct 2, 2024
Everyone from Check in to Dr. Outstanding customer and patient service.
Sep 25, 2024
I was in excellent care
Sep 13, 2024
Beth the nurse was friendly and made you feel at home, safe, and comfortable. Dr Douglas puts you at ease and explains everything with giving you options as to not feel pressured. He is fantastic.
Aug 26, 2024
Everyone we came in contact with were extremely professional.
Aug 26, 2024
I feel the Dr does an excellent job and glad I was referred to him.
Aug 23, 2024
Doctor listened to me very well about symptoms and how we can improve
Aug 21, 2024
Everyone was very nice
Aug 5, 2024
All were informative and friendly.
Aug 5, 2024
The staff and Dr Douglas made me feel at ease with their relevant questions & knowledge of my medical concerns.
Jul 26, 2024
Superior medical information.
Jul 8, 2024
Strong feeling of confidence that Dr. Douglas cares for my well-being, support staff also very interested.
Jul 1, 2024
Everyone encountered in my office visit was friendly, helpful, knowledgeable and kind, which was greatly appreciated!
Jun 24, 2024
Dr Douglas explained everything very well. Very kind.
Jun 12, 2024
Dr Douglas spent time to explain to me everything I need to know about my concern. He was very thorough and nice in dealing with me.
May 31, 2024
Dr Douglas. Personable Professional. Explained things beautifully so I understood situation
May 14, 2024
The Dr was very nice and took the time to listen to my concerns and didn’t rush.
May 5, 2024
Dr Douglas is a great listener and never seems in a rush
Apr 30, 2024
Dr. Douglas and his nurse are both amazing- they are friendly and take patient care seriously.
Apr 30, 2024
Really liked the doctor. Very easy going and nice. Fast and efficient visit.
Apr 4, 2024
Dr.Douglas is an exceptional Dr.
Apr 2, 2024
My wife and I had separate exams & tests at the same tine, per our request. The examiners, support staff, and Dr. Douglas worked well to synch our two times and allow us a review with both of us together.