Heather M. Hayes, APRN, FNP

Family Nurse Practitioner

Shannon Clinic - Magdalen Surgery

102 N. Magdalen, Ste. 270

San Angelo, TX 76903 Directions

(325) 481-2344

4.9 out of 5

97 verified ratings

97 Ratings, 66 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 17, 2025
Felt comfortable with all personnel involved in the surgical procedures.

Mar 15, 2025
All were very wonderful

Mar 14, 2025
Wonderful, caring people whom, I feel, sincerely care for my well beong.

Mar 12, 2025
She explained everything about what my surgery was going to be like. She was very comforting and answered all my questions.

Mar 11, 2025
Heather did an excellent job

Mar 11, 2025
Couldn't ask for better service

Mar 11, 2025
I feel that my needs were taken care of professionally and with care.

Mar 6, 2025
I felt like they were looking for my best interest in what needs to be done to make my health issue better.

Feb 27, 2025
Heather Hayes is very professional and helpful

Feb 21, 2025
For Dr jastro's office I would recommend anybody his office and his staff are caring and understanding Heather Hayes she's great she does her job to a T

Feb 20, 2025
Felt very good with the service

Feb 19, 2025
I feel that my needs are being taken care of professionally and with concern for my well being also.

Feb 4, 2025
Thank you. I am feeling much better. I appreciate you getting me into surgery so quickly.

Jan 31, 2025
Everyone was very nice and nice

Jan 31, 2025
Heather and Vanessa are great. They greet you with a smile and took care of me quickly.

Jan 22, 2025
Heather Hayes is very professional, but in a caring way. She makes you feel like your well being is very important to her.

Jan 16, 2025
Heather listened to my concerns and gave me time to ask questions.

Jan 10, 2025
Todo bien

Dec 18, 2024
Very good at listening to her patients and advocating for them.

Dec 10, 2024
Awesome Drs and providers

Dec 10, 2024
Heather is caring and professional!

Dec 2, 2024
He answered my questions

Nov 19, 2024
Heather was friendly, efficient, knowledgable, professional and very gentle performing a procedure. Those things are always noticed and appreciated.

Nov 17, 2024
Received excellent care

Nov 15, 2024
So much gratitude, I just wanna say thank you for taking care of me.

Nov 15, 2024
Very satisfied with visit.

Nov 6, 2024
Very caring & professional staff

Nov 1, 2024
Follow up visit was as scheduled and everything went alright. Got there early and was greeted with utmost respect. Got called in before my appointment and Heather Hayes looked at my cut and thought she could get some fluid out of it. With trip from Ozona to Angelo I was hurting quite a bit and asked for medication after I left office. Got back to Ozona and I talked to H-E-B the next day and got meds for pain. Still a little sore but when I get my meds from H-E-B it will be fine.

Nov 1, 2024
Professional yet friendly.

Oct 26, 2024
The removal of stiches was excellent.

Oct 24, 2024
Continue what you’re doing!

Oct 21, 2024
Thanks to the drs they treated my husband I appreciate everything you did for him

Oct 17, 2024
Heather was very knowledgeable and professional.

Oct 3, 2024
Professionalism.

Oct 3, 2024
Just all around good people.

Oct 3, 2024
She was very knowledgeable and helpful

Oct 2, 2024
The whole staff was amazing!!

Sep 22, 2024
Thank you all. Keep up the great work.

Sep 19, 2024
Professional and caring staff

Sep 17, 2024
Very caring and kind. Answered my questions

Sep 14, 2024
They have very good service.

Sep 13, 2024
Heather and her tech were both very nice and professional.

Sep 10, 2024
Very attentive and answered my questions.

Sep 6, 2024
All was fantastic.

Sep 5, 2024
Enjoy my time with her

Sep 5, 2024
Very convenient for me … love the staff !

Aug 30, 2024
Professional and courteous staff

Aug 28, 2024
Upcoming procedure was explained clearly, stressing both the procedure itself snd the reasons for it. Post-op and recovery also explained clearly

Aug 23, 2024
Love there service thanking you

Aug 13, 2024
Outstanding