Dr. Jacqueline Hayes, MD

Primary

8888 Ladue Road, Suite 210

Saint Louis, MO 63124 Directions

3148625044

doctors.bjc.org

4.8 out of 5

256 verified ratings

256 Ratings, 45 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 23, 2026
What else would you like to say about your experience?
When I came, everybody was polite and really nice. And the doctor, Dr. Hay, she's a really good doctor. And I really like the staff there.

Sep 17, 2026
What else would you like to say about your experience?
Dr. Hayes is the best provider I have ever had, and she listens and learns her patients thats why I have stuck with her wherever she goes. Thanks Dr. Hayes and also thank your MA as well she was pleasant and kind.

Sep 16, 2026
What else would you like to say about your experience?
The service was excellent in all areas.

Sep 10, 2026
What else would you like to say about your experience?
Timely and everyone was friendly and professional.

Sep 8, 2026
What else would you like to say about your experience?
Dr Hayes was very patient in explaining everything. She was extremely kind in going over things until they were understood.

Sep 8, 2026
What else would you like to say about your experience?
Dr Hayes’ patient care was excellent. She took ample time to review/explain/answer questions/recommend/follow up.

Sep 4, 2026
What else would you like to say about your experience?
The entire team at this office was very kind and welcoming as a new patient. My husband and I left feeling supportive and informed. I learned a lot during this visit.

Sep 3, 2026
What else would you like to say about your experience?
Excellent

Aug 31, 2026
What else would you like to say about your experience?
Excellent care from all staff!

Aug 27, 2026
What else would you like to say about your experience?
This was my second visit with my new care provider Dr. Jacqueline Hayes-Dickson. I was extremely impressed by how knowledgeable she was about my health history prior to walking into the room. She was very attentive and listened to what my concerns were. The team was timely and efficient. I had blood work completed and new what my results were within 24 hours. She also communicated with me prior to the end of our appointment how those tests results would be communicated. Overall, I was very pleased with my experience which was very positive.

Aug 19, 2026
What else would you like to say about your experience?
It was an outstanding first visit. Already have made recommendations.

Jul 24, 2026
What else would you like to say about your experience?
Dr. Hayes always provides her undivided attention. I feel very comfortable with her discussing my feelings about my healthcare and what my primary concerns are. She listens carefully to my questions and asks me questions to make sure she provides the best appropriate way to address my health concerns. I trust her and I believe she has my best interests at heart. I can assure you other patients of hers feel the same way.

Jul 21, 2026
What else would you like to say about your experience?
Dr Hayes very nice

Jul 21, 2026
What else would you like to say about your experience?
Good

Jul 7, 2026
What else would you like to say about your experience?
My appointment with Dr. Hayes was last week and it went very well. She listens to me and doesn’t downplay my concerns and is very proactive. I’m so glad I found this practice.

Jul 2, 2026
What else would you like to say about your experience?
It was an excellent experience.

Jun 29, 2026
What else would you like to say about your experience?
I feel the staff was very courteous and kind and listened and the doctor was very thorough, listened to me and ordered tests and made referrals according to what was needed and I am on the road to already feeling better. So excellent and I'm very happy.

Jun 25, 2026
What else would you like to say about your experience?
Everything went well with my service and there's nothing more that I think you need to do to do better. You're already at the top of my list as far as medical service is concerned. I am very pleased with Dr. Hayes. Thank you.

Jun 24, 2026
What else would you like to say about your experience?
I love Dr. Jaclyn Hayes as my physician. She is a great doctor. She always listens and she actually cares. Her bedside manners are wonderful. And I never plan on leaving as a patient of hers. Thank you, Dr. Hayes.

Jun 22, 2026
What else would you like to say about your experience?
I feel that I am in excellent cate with the Doctor Hayes and staff.

Jun 18, 2026
What else would you like to say about your experience?
This was my almost 3-year-old’s first blood draw, so we were nervous. But from the moment we walked in at the front desk, everyone was calm, helpful, kind, patient, and understanding. Everything went very smoothly. We love your facility and all you offer, and my son said he is ready to go back. Thank you!

Jun 11, 2026
What else would you like to say about your experience?
Great first experience. Very easy. Thanks.

Apr 16, 2026
What else would you like to say about your experience?
Dr. Hayes is friendly, thorough and knowledgeable. She is a great doctor.

Apr 3, 2026
What else would you like to say about your experience?
He did not rush. She took her time and gave professional advice and suggestions to my concern.

Mar 26, 2026
What else would you like to say about your experience?
I had a good visit with Dr. Hayes. I had a new concern and she took the time to listen to the questions I had. She is very helpful.

Mar 24, 2026
What else would you like to say about your experience?
Everyone is pleasant and nice and friendly.

Mar 24, 2026
What else would you like to say about your experience?
Dr Hayes and team were exceptional. Amazing care

Mar 13, 2026
What else would you like to say about your experience?
DR Hayes is the best!!! She always provides exceptional patient care. The office staff is always nice and professional as well!! (: Love it here!

Mar 13, 2026
What else would you like to say about your experience?
I am really pleased and happy with the help I got with my care. I am very, very happy, very pleased. Thank you.

Mar 13, 2026
What else would you like to say about your experience?
Great experience. Efficient with calling me with lab reports and a follow-up plan.

Mar 13, 2026
What else would you like to say about your experience?
Dr Hayes is great at caring for patients and providing information to them. She is an excellent Physician.

Dec 20, 2025
Was there anything that you feel was outstanding?
Dr. Hayes
What could have been done to improve your experience?
Nothing, it was all excellent.

Dec 20, 2025
Was there anything that you feel was outstanding?
Doctor Hayes is working with me very hard on a back injury and after many doctors, she may have found a cure..
What could have been done to improve your experience?
Nothing..

Dec 19, 2025
Was there anything that you feel was outstanding?
I felt the team worked very well together and provided me with excellent care and instructions..
What could have been done to improve your experience?
None necessary

Dec 13, 2025
Was there anything that you feel was outstanding?
The team was excellent in making me feel welcome.
What could have been done to improve your experience?
Nothing at this time for me.

Dec 12, 2025
Was there anything that you feel was outstanding?
Yes my doctor and her staff ate always very professional and nice it makes my doctors appointment very enjoyable and pleasant Great doctor and staff
What could have been done to improve your experience?
Everytyi need in a doctor

Dec 2, 2025
Was there anything that you feel was outstanding?
Doctor Hayes was outstanding as always

Nov 25, 2025
Was there anything that you feel was outstanding?
Dr Hayes and Medical Assistant did an excellent job.Thank you 💕
What could have been done to improve your experience?
Great job💕

Nov 24, 2025
Was there anything that you feel was outstanding?
Very nice and caring.
What could have been done to improve your experience?
Everything was great

Nov 22, 2025
Was there anything that you feel was outstanding?
All staff were efficient and friendly. I appreciate that I could get tests and vaccines in the same office.

Nov 21, 2025
Was there anything that you feel was outstanding?
The staff is excellent.
What could have been done to improve your experience?
everything is always excellent

Nov 21, 2025
Was there anything that you feel was outstanding?
Dr. Hayes
What could have been done to improve your experience?
I had a very pleasant experience

Nov 18, 2025
What could have been done to improve your experience?
Everything was in order. My wait time was very short. I can’t find anything to complain about. Overall, the visit was great.

Nov 13, 2025
Was there anything that you feel was outstanding?
Everyone
What could have been done to improve your experience?
NA

Nov 12, 2025
Was there anything that you feel was outstanding?
Dr Hayes and the RN were fantastic as usual.