Dr. Jacqueline Hayes, MD

Primary

8888 Ladue Road, Suite 210

Saint Louis, MO 63124 Directions

3148625044

doctors.bjc.org

4.7 out of 5

178 verified ratings

178 Ratings, 48 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 12, 2024
Dr. Hayes was extraordinary when I discussed with her a sensitive situation regarding my daughter.

Dec 12, 2024
I appreciate the advice and concern I received from Dr Hayes and her staff during this visit.

Dec 6, 2024
My primary care physician spent quality time with me, making sure my needs were met. She addressed my issues on a step by step basis and always asked if there’s any other concerns that I may want to discuss with her. I am pleased with the visit.;

Dec 4, 2024
Dr. Hayes is an excellent doctor. She treats you with kindness and utmost respect. Although I'm a senior compared to her. Her staff does the same. Excellent getting me in when it's urgent.

Nov 12, 2024
She’s very thorough in her examination and making sure to answer my questions with concern and compassion

Nov 12, 2024
Dr. Jacqueline Hayes is great doctor! And listening to patients concerns and I also listen to what she wants me to for myself.

Nov 2, 2024
Love the fact that every visit has been prompt without any long wait time

Nov 2, 2024
Dr.Hayes is excellent I could not ask for another

Oct 29, 2024
Dr. Hayes is always very attentive and never makes you feel that your medical concerns are not valid. She ALWAYS have a solution.

Oct 28, 2024
The entire team was professional and courteous..

Oct 25, 2024
Dr. Jacqueline’s Medical Assistant was very kind and knowledgeable. I also thoroughly enjoyed my visit with Dr. Jacquie.

Oct 17, 2024
Doctor listened and was very attentive

Oct 17, 2024
Everything was great.

Oct 16, 2024
Dr. Hayes and her staff were caring, kind, knowledgeable, and informative.

Oct 9, 2024
Dr Jacqueline Hayes is extraordinary

Oct 8, 2024
Dr. Hayes was excellent and thorough. She really cares and listens to my health concerns.

Oct 5, 2024
Everyone I can in contact with was awesome and polite. Dr. Hayes and [staff] were all extraordinary to me and made me feel comfortable which means the world to me especially now with what I have going on in my life.

Oct 1, 2024
I had a lovely time and felt cared for.

Sep 27, 2024
Dr. Hayes is a great doctor: thorough, knowledgeable, and caring.

Sep 20, 2024
Dr Hayes is always extraordinary in the care of me and she has a calming and extremely caring demeanor thank you for having her

Sep 20, 2024
I had a good experience at the office during my visit, especially with Dr. Hayes. I feel at ease because Dr, Hayes is involved in my healthcare. She is very knowledgeable, understanding, and genuinely cares about me as a person, not just another patient. She also answered my questions well. I’m glad I picked her to be my primary care provider.

Sep 16, 2024
Dr. Hayes pays extraordinary attention to anything I say. Whenever I start talking to bring up a thought, she stops what she is doing, brings her hands together, and gives me her UNDEVIDED attention. It’s just remarkable. No other doctor in my lifetime has done this. I absolutely feel HEARD!

Sep 8, 2024
Dr. Hayes was awesome as I expected from previous visits.

Aug 31, 2024
I appreciate the way Dr. Hayes makes me feel that any questions I have will be answered with respect and patience.

Aug 30, 2024
The staff is excellent

Jul 26, 2024
The doctor and her staff were all extraordinary.

Jul 16, 2024
I always feel special when l visit, by the doctor and her staff.

Jun 29, 2024
The doctor and the staff were all extraordinary!

Jun 8, 2024
Have been going there for approximately 18 to 20 years and have had very good service. {Staff} retired and recommended Dr. Hayes and everything remained excellent. DR. Hayes had big shoes to fill and took over like the professional she is.

Jun 4, 2024
All of the staff is always polite and professional when I go in for my visits.

May 30, 2024
All staff did an excellent job: Dr Hayes took the time to ask me many questions and gave me her undivided attention to answer them. At the end of my sentence she always asked “anything else?”

Apr 27, 2024
All the staff were extraordinary.

Apr 26, 2024
Both Dr Hayes and her nurse were great! Made me feel comfortable, listened to my colleague bcerns, and offered solutions in an understandable manner.

Apr 25, 2024
Dr Jacqueline Hayes was caring and warm feeling that she will take care of me as her patient

Apr 24, 2024
Everyone was very good.

Mar 8, 2024
I am so impressed with Dr. Hayes’ listening skills. She took the time to really listen.

Feb 23, 2024
All were helpful

Feb 22, 2024
The doctors and staff are excellent. Generally there is no wait but at my recent appointment the wait was 1/2 hour. Dr. Hayes apologized for the delay and said she was running a bit behind. The problem for me was I made the appointment in the middle of the day and I was late returning to work. I chose this location because of its proximity to my job but the whole appointment took an hour. However, they were very thorough, polite and conscientious of my time restraints once I told them.

Feb 21, 2024
First time visit. Every single person was so respectful & caring. Dr. Hayes held my hand & talked to me to distract myself from the pain/process when I got blood drawn as I expressed to her have a huge fear of needles & haven't gotten blood drawn since I was a child. With their care, I was able to get through the entire visit & process feeling extremely comfortable, cared for, & a sense of relief.

Feb 19, 2024
Dr. Hayes is always so helpful and is a great listener!!

Feb 10, 2024
Dr.Hayes greeted me before I entered the examine room with a big beauty SMILE AND A HELLO. She asked about my family, overall very friendly. We discussed what meds I take and why. She really made me feel good to her patient.

Feb 10, 2024
I felt Dr. Hayes did not rush and was attentive.

Feb 9, 2024
Dr. Hayes is attentive compassionate and competent. I would highly recommend her.

Feb 9, 2024
Very thorough.

Feb 1, 2024
My experiences are always good there

Jan 31, 2024
I feel that everyone that I came in contact with was very nice and professional.

Jan 25, 2024
Everybody was helpful and wonderful

Jan 24, 2024
[Staff] and Doctors are always phenomenal. Most of my Family are treated there. I’ve been there since 2002 .