Dr. Jacqueline Hayes, MD
Primary
8888 Ladue Road, Suite 210
Saint Louis, MO 63124 Directions
4.7 out of 5
207 verified ratings
207 Ratings, 65 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 16, 2025
Was there anything that you feel was outstanding?
I am thankful that Dr. Hayes could tell the reason for the symptoms and how to resolve them. I am now starting to feel better because I was able to see her. I am glad she is my primary care physician.
What could have been done to improve your experience?
N/A, everything was very good
Aug 15, 2025
Was there anything that you feel was outstanding?
The entire staff was excellent
What could have been done to improve your experience?
I was very satisfied with Dr Hayes and her staff
Aug 13, 2025
Was there anything that you feel was outstanding?
The CARE WAS EXEMPLARY!!!
What could have been done to improve your experience?
Nothing
Aug 12, 2025
Was there anything that you feel was outstanding?
Dr. Hayes is top notch--love her as PCP very through and concerned.
Aug 9, 2025
Was there anything that you feel was outstanding?
Dr. Hayes shows exemplary skills in listening, which makes for a more engaging and trusting experience. She listens, and still yet, finds a way to guide you into the areas of concerns that she might have in relation to the concerns you’re addressing and makes SURE that if a visit with a specialist needs to be done, “she’s on top of it”.
What could have been done to improve your experience?
Everything went well!
Aug 6, 2025
Was there anything that you feel was outstanding?
All of them were wxcellent and responsive. Was waited on right away. Very professional.
What could have been done to improve your experience?
I don't know. It was all excellent.
Aug 6, 2025
Was there anything that you feel was outstanding?
Dr. Hayes is also fantastic, accepting and non-judgmental, able to listen with consideration and adjust treatment based on my needs/concerns/etc.
What could have been done to improve your experience?
During the time I was with Dr. Hayes I received high quality treatment, but I do wish doctors had more time to spend with individual patients.
Aug 1, 2025
Was there anything that you feel was outstanding?
Everything was ok. Every one was very respectful. Nn
What could have been done to improve your experience?
Not a thing good stuff .
Jul 31, 2025
Was there anything that you feel was outstanding?
Everything was great
What could have been done to improve your experience?
Nothing
Jul 26, 2025
Was there anything that you feel was outstanding?
Dr. Hayes is a sound, caring, patient, and professional physician.
What could have been done to improve your experience?
N/A
Jul 26, 2025
Was there anything that you feel was outstanding?
Dr Hayes
Jul 23, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
No
Jul 23, 2025
Was there anything that you feel was outstanding?
Medical staff was very good about seeing to your needs
What could have been done to improve your experience?
Nothing
Jul 20, 2025
Was there anything that you feel was outstanding?
Dr. Hayes is an excellent physician. She listens to my needs and is extremely personable. I would recommend her to anyone.
Jul 19, 2025
Was there anything that you feel was outstanding?
My appt was to establish a new doctor. I’m impressed with Dr Hayes’ manner, eye contact, and ability to not make me feel rushed.
What could have been done to improve your experience?
Nothing
Jul 16, 2025
Was there anything that you feel was outstanding?
Dr Hayes and her staff are wonderful! When you are not happy about going for an appointment but arrive and feel welcomed, listened to and receive great communication it make each visit worth while.
Jul 14, 2025
Was there anything that you feel was outstanding?
Dr. Hayes is an excellent physician! She is pleasant and informative and she is very skilled at soothing your anxiety and letting you know that she will take very good care of you. I highly recommend Dr. Hayes!
What could have been done to improve your experience?
This visit was excellent there is nothing that I would have done to improve it.
Jul 13, 2025
Was there anything that you feel was outstanding?
The whole great
What could have been done to improve your experience?
Nothing everyone is caring
Jul 11, 2025
Was there anything that you feel was outstanding?
Dr. Hayes-Dickson was very thorough and I did not feel like she was rushing to get to the next appointment
What could have been done to improve your experience?
N/A
Jul 4, 2025
Was there anything that you feel was outstanding?
The team work well together. Everyone was friendly and seemed to enjoy their job.
What could have been done to improve your experience?
My visit was perfect. The quality of care was excellent and my wait time was short. I was completely satisfied.
Jul 4, 2025
Was there anything that you feel was outstanding?
All was very good
What could have been done to improve your experience?
Everything was good
Jul 2, 2025
What could have been done to improve your experience?
The first with doctor could have been more pleasant. She lacked patience when I asked questions about the procedure. However, she did apologize for seeming impatient but a doctor should always show care and patience.
Jul 1, 2025
Was there anything that you feel was outstanding?
All the staff members are always professional and courteous. Dr Hayes is an amazing family practitioner who listens and responds quickly to any concerns i may have.
What could have been done to improve your experience?
Nothing needs improvement
Jun 20, 2025
Was there anything that you feel was outstanding?
Everyone was courteous, friendly and efficient
What could have been done to improve your experience?
I can think of no way to improve the visit
Jun 10, 2025
Was there anything that you feel was outstanding?
The entire team was great, Dr. Hayes and I are settled in perfectly.
Jun 9, 2025
What could have been done to improve your experience?
Don't see any place for improvement.
Jun 6, 2025
Was there anything that you feel was outstanding?
Dr. Hayes and Lab Tech were very good.
Jun 4, 2025
Was there anything that you feel was outstanding?
Dr. Hayes exhibited professionalism, expertise, kindness, and patience.
What could have been done to improve your experience?
While the wait time to see Dr. Hayes was unfortunately lengthy, the high patient volume speaks volumes regarding the quality of care provided.So, I understand.
Jun 2, 2025
Was there anything that you feel was outstanding?
Dr. Hayes is always very professional and shows great empathy concern addressing my concerns. She’s the BEST!!!
May 30, 2025
Was there anything that you feel was outstanding?
Everyone was great, friendly and helpful
May 24, 2025
Was there anything that you feel was outstanding?
Dr. Hayes always show great care and I appreciate her willingness to support my health.
What could have been done to improve your experience?
I’m grateful to have a good Doctor to support my health. Keep it up Doc and I will continue to send many referrals you and I look forward to coming to my Doctor Visits.
May 22, 2025
Was there anything that you feel was outstanding?
Everyone is always pleasant and welcoming. Visits are professionally handled by everyone with whom I come into contact.
May 5, 2025
Was there anything that you feel was outstanding?
My Doctor carefully listened to me about some concerns I had. She was quick to look into them and gave me some possible solutions. I think Dr. Hayes is probably the best doctor I’ve ever had.
May 4, 2025
Was there anything that you feel was outstanding?
All employees were good in the treatment at this visit.
Mar 27, 2025
Was there anything that you feel was outstanding?
Every one i can in contact with was professional and very nice
Mar 26, 2025
Was there anything that you feel was outstanding?
Everyone I encountered was very nice.
Mar 25, 2025
Was there anything that you feel was outstanding?
Everyone I encountered was nice, pleasant and friendly.
Mar 21, 2025
Was there anything that you feel was outstanding?
Dr Hayes took time to explain things, including why I needed to continue on a certain prescription. I simply was not used to that from my primary in recent past years.
Mar 20, 2025
Was there anything that you feel was outstanding?
Dr. Hayes is a very helpful, caring, kind and understanding doctor. I had a very good experience at my last visit.
Mar 19, 2025
Was there anything that you feel was outstanding?
Dr Hayes is always professional, on time and she takes the time to listen to your concerns
Mar 18, 2025
Was there anything that you feel was outstanding?
My doctor listens to me and she sees me as a person, a women! She hears me. She takes time to understand what I’m feeling. I can leave just a comment for her. The ENTIRE staff of professional women are top tier. They are very welcoming, warm and friendly EVERY TIME I visit! They are absolutely amazing!
Mar 18, 2025
Was there anything that you feel was outstanding?
The whole staff was extraordinary with their service from the desk to the lab. I really enjoy my visit. It doesn't feel like doctor appointments. It feel like a team that cares.
Mar 14, 2025
Was there anything that you feel was outstanding?
Dr Hayes and her nurse are very professional with top notch bedside manners. I always feel like I am having a conversation with friends/ family.
Mar 7, 2025
Was there anything that you feel was outstanding?
Dr Hayes and the phlebotomist were great!
Feb 26, 2025
Was there anything that you feel was outstanding?
Dr. Hayes actually takes time to listen to my concerns. I truly appreciate this.
Feb 21, 2025
Was there anything that you feel was outstanding?
Dr Hays is always an excellent physician the best one I’ve ever had and I am 77 years old.
Feb 19, 2025
Was there anything that you feel was outstanding?
Doctor was responsive to my concerns and took action to access my medical concerns.
Jan 21, 2025
Was there anything that you feel was outstanding?
Dr. Hayes always listens to all of my concerns. She is compassionate, and always answers all of my questions. I’m out of network now, but I continue to come to her because of the great care that she provides.
Jan 16, 2025
Was there anything that you feel was outstanding?
I enjoy talking to Dr. Hayes and her assistant. I always feel comfortable during my visits.
Jan 3, 2025
Was there anything that you feel was outstanding?
Dr Hayes was patient and informative on every issue. I appreciate that about her.