Dr. Jacqueline Hayes, MD
Primary
8888 Ladue Road, Suite 210
Saint Louis, MO 63124 Directions
4.8 out of 5
210 verified ratings
210 Ratings, 72 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 16, 2025
Was there anything that you feel was outstanding?
Everyone
What could have been done to improve your experience?
Nothing
Oct 15, 2025
Was there anything that you feel was outstanding?
Dr. J. Hayes
What could have been done to improve your experience?
N/A
Oct 10, 2025
Was there anything that you feel was outstanding?
Dr. Hayes
Oct 9, 2025
Was there anything that you feel was outstanding?
Both Dr Hayes and the nurse were very professional.
What could have been done to improve your experience?
I don't have anything to say
Oct 3, 2025
Was there anything that you feel was outstanding?
Dr Hayes is passionate and caring with me every visit. She listens to my concerns and addresses then accordingly. I always feel better after consulting with her and her team. Everyone is professional and helpful.
What could have been done to improve your experience?
Nothing
Oct 3, 2025
Was there anything that you feel was outstanding?
I do not always get a clear answer.
What could have been done to improve your experience?
Better communication skills
Oct 1, 2025
Was there anything that you feel was outstanding?
I appreciate that Dr. Hayes never makes me feel like a number. She spends time getting to know me and understand any issues. She is personable and knowledgeable!
What could have been done to improve your experience?
N/A
Sep 29, 2025
Was there anything that you feel was outstanding?
Dr. Hayes always provides a friendly environment and her customer service is always amazing. She listens to me about how I’m feeling and provides adequate care.
What could have been done to improve your experience?
NA
Sep 29, 2025
Was there anything that you feel was outstanding?
During office visits, Dr. Hayes-Dixon always listens to and addresses my concerns in an unrushed manner . If I message through MyChart her response is consistently timely. I greatly appreciate her expertise and kind personality.
Sep 25, 2025
Was there anything that you feel was outstanding?
Dr Hayes is by far the be physician ever-Ive recommended her to my family members give her a raise-she listens -very attentive-informative
What could have been done to improve your experience?
Nothing
Sep 22, 2025
Was there anything that you feel was outstanding?
All of the staff
What could have been done to improve your experience?
Nothing
Sep 13, 2025
Was there anything that you feel was outstanding?
Dr Hayes is amazing! She listened to all my concerns and set up all the testing I requested. I am very thankful to have been referred to her.
Sep 9, 2025
Was there anything that you feel was outstanding?
I really appreciate and like Dr.Hayes
What could have been done to improve your experience?
Nothing
Sep 3, 2025
Was there anything that you feel was outstanding?
Each person I encountered did a wonderful job of greeting me and asking me how I was. Upon leaving they even wished me a good day.
Aug 30, 2025
Was there anything that you feel was outstanding?
Dr Hayes was very attentive, and the staff was very customer friendly.
Aug 28, 2025
Was there anything that you feel was outstanding?
The medical assistant was warm, friendly and thorough. Dr Robinson Dickson is always kind, professional and matter of fact! I love her as a doctor and person.
What could have been done to improve your experience?
Nothing everyone and everything was perfect she can’t help that she has a busy practice
Aug 27, 2025
Was there anything that you feel was outstanding?
My provider
What could have been done to improve your experience?
Nothing, it was awesome!
Aug 16, 2025
Was there anything that you feel was outstanding?
I am thankful that Dr. Hayes could tell the reason for the symptoms and how to resolve them. I am now starting to feel better because I was able to see her. I am glad she is my primary care physician.
What could have been done to improve your experience?
N/A, everything was very good
Aug 15, 2025
Was there anything that you feel was outstanding?
The entire staff was excellent
What could have been done to improve your experience?
I was very satisfied with Dr Hayes and her staff
Aug 13, 2025
Was there anything that you feel was outstanding?
The CARE WAS EXEMPLARY!!!
What could have been done to improve your experience?
Nothing
Aug 12, 2025
Was there anything that you feel was outstanding?
Dr. Hayes is top notch--love her as PCP very through and concerned.
Aug 9, 2025
Was there anything that you feel was outstanding?
Dr. Hayes shows exemplary skills in listening, which makes for a more engaging and trusting experience. She listens, and still yet, finds a way to guide you into the areas of concerns that she might have in relation to the concerns you’re addressing and makes SURE that if a visit with a specialist needs to be done, “she’s on top of it”.
What could have been done to improve your experience?
Everything went well!
Aug 6, 2025
Was there anything that you feel was outstanding?
All of them were wxcellent and responsive. Was waited on right away. Very professional.
What could have been done to improve your experience?
I don't know. It was all excellent.
Aug 6, 2025
Was there anything that you feel was outstanding?
Dr. Hayes is also fantastic, accepting and non-judgmental, able to listen with consideration and adjust treatment based on my needs/concerns/etc.
What could have been done to improve your experience?
During the time I was with Dr. Hayes I received high quality treatment, but I do wish doctors had more time to spend with individual patients.
Aug 1, 2025
Was there anything that you feel was outstanding?
Everything was ok. Every one was very respectful. Nn
What could have been done to improve your experience?
Not a thing good stuff .
Jul 31, 2025
Was there anything that you feel was outstanding?
Everything was great
What could have been done to improve your experience?
Nothing
Jul 26, 2025
Was there anything that you feel was outstanding?
Dr. Hayes is a sound, caring, patient, and professional physician.
What could have been done to improve your experience?
N/A
Jul 26, 2025
Was there anything that you feel was outstanding?
Dr Hayes
Jul 23, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
No
Jul 23, 2025
Was there anything that you feel was outstanding?
Medical staff was very good about seeing to your needs
What could have been done to improve your experience?
Nothing
Jul 20, 2025
Was there anything that you feel was outstanding?
Dr. Hayes is an excellent physician. She listens to my needs and is extremely personable. I would recommend her to anyone.
Jul 19, 2025
Was there anything that you feel was outstanding?
My appt was to establish a new doctor. I’m impressed with Dr Hayes’ manner, eye contact, and ability to not make me feel rushed.
What could have been done to improve your experience?
Nothing
Jul 16, 2025
Was there anything that you feel was outstanding?
Dr Hayes and her staff are wonderful! When you are not happy about going for an appointment but arrive and feel welcomed, listened to and receive great communication it make each visit worth while.
Jul 14, 2025
Was there anything that you feel was outstanding?
Dr. Hayes is an excellent physician! She is pleasant and informative and she is very skilled at soothing your anxiety and letting you know that she will take very good care of you. I highly recommend Dr. Hayes!
What could have been done to improve your experience?
This visit was excellent there is nothing that I would have done to improve it.
Jul 13, 2025
Was there anything that you feel was outstanding?
The whole great
What could have been done to improve your experience?
Nothing everyone is caring
Jul 11, 2025
Was there anything that you feel was outstanding?
Dr. Hayes-Dickson was very thorough and I did not feel like she was rushing to get to the next appointment
What could have been done to improve your experience?
N/A
Jul 4, 2025
Was there anything that you feel was outstanding?
The team work well together. Everyone was friendly and seemed to enjoy their job.
What could have been done to improve your experience?
My visit was perfect. The quality of care was excellent and my wait time was short. I was completely satisfied.
Jul 4, 2025
Was there anything that you feel was outstanding?
All was very good
What could have been done to improve your experience?
Everything was good
Jul 2, 2025
What could have been done to improve your experience?
The first with doctor could have been more pleasant. She lacked patience when I asked questions about the procedure. However, she did apologize for seeming impatient but a doctor should always show care and patience.
Jul 1, 2025
Was there anything that you feel was outstanding?
All the staff members are always professional and courteous. Dr Hayes is an amazing family practitioner who listens and responds quickly to any concerns i may have.
What could have been done to improve your experience?
Nothing needs improvement
Jun 20, 2025
Was there anything that you feel was outstanding?
Everyone was courteous, friendly and efficient
What could have been done to improve your experience?
I can think of no way to improve the visit
Jun 10, 2025
Was there anything that you feel was outstanding?
The entire team was great, Dr. Hayes and I are settled in perfectly.
Jun 9, 2025
What could have been done to improve your experience?
Don't see any place for improvement.
Jun 6, 2025
Was there anything that you feel was outstanding?
Dr. Hayes and Lab Tech were very good.
Jun 4, 2025
Was there anything that you feel was outstanding?
Dr. Hayes exhibited professionalism, expertise, kindness, and patience.
What could have been done to improve your experience?
While the wait time to see Dr. Hayes was unfortunately lengthy, the high patient volume speaks volumes regarding the quality of care provided.So, I understand.
Jun 2, 2025
Was there anything that you feel was outstanding?
Dr. Hayes is always very professional and shows great empathy concern addressing my concerns. She’s the BEST!!!
May 30, 2025
Was there anything that you feel was outstanding?
Everyone was great, friendly and helpful
May 24, 2025
Was there anything that you feel was outstanding?
Dr. Hayes always show great care and I appreciate her willingness to support my health.
What could have been done to improve your experience?
I’m grateful to have a good Doctor to support my health. Keep it up Doc and I will continue to send many referrals you and I look forward to coming to my Doctor Visits.
May 22, 2025
Was there anything that you feel was outstanding?
Everyone is always pleasant and welcoming. Visits are professionally handled by everyone with whom I come into contact.
May 5, 2025
Was there anything that you feel was outstanding?
My Doctor carefully listened to me about some concerns I had. She was quick to look into them and gave me some possible solutions. I think Dr. Hayes is probably the best doctor I’ve ever had.