Dr. Jacqueline Hayes, MD
Primary
8888 Ladue Road, Suite 210
Saint Louis, MO 63124 Directions
4.7 out of 5
200 verified ratings
200 Ratings, 59 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 19, 2025
Was there anything that you feel was outstanding?
My appt was to establish a new doctor. I’m impressed with Dr Hayes’ manner, eye contact, and ability to not make me feel rushed.
What could have been done to improve your experience?
Nothing
Jul 13, 2025
Was there anything that you feel was outstanding?
The whole great
What could have been done to improve your experience?
Nothing everyone is caring
Jul 11, 2025
Was there anything that you feel was outstanding?
Dr. Hayes-Dickson was very thorough and I did not feel like she was rushing to get to the next appointment
What could have been done to improve your experience?
N/A
Jul 4, 2025
Was there anything that you feel was outstanding?
The team work well together. Everyone was friendly and seemed to enjoy their job.
What could have been done to improve your experience?
My visit was perfect. The quality of care was excellent and my wait time was short. I was completely satisfied.
Jul 4, 2025
Was there anything that you feel was outstanding?
All was very good
What could have been done to improve your experience?
Everything was good
Jul 2, 2025
What could have been done to improve your experience?
The first with doctor could have been more pleasant. She lacked patience when I asked questions about the procedure. However, she did apologize for seeming impatient but a doctor should always show care and patience.
Jul 1, 2025
Was there anything that you feel was outstanding?
All the staff members are always professional and courteous. Dr Hayes is an amazing family practitioner who listens and responds quickly to any concerns i may have.
What could have been done to improve your experience?
Nothing needs improvement
Jun 20, 2025
Was there anything that you feel was outstanding?
Everyone was courteous, friendly and efficient
What could have been done to improve your experience?
I can think of no way to improve the visit
Jun 10, 2025
Was there anything that you feel was outstanding?
The entire team was great, Dr. Hayes and I are settled in perfectly.
Jun 9, 2025
What could have been done to improve your experience?
Don't see any place for improvement.
Jun 6, 2025
Was there anything that you feel was outstanding?
Dr. Hayes and Lab Tech were very good.
Jun 4, 2025
Was there anything that you feel was outstanding?
Dr. Hayes exhibited professionalism, expertise, kindness, and patience.
What could have been done to improve your experience?
While the wait time to see Dr. Hayes was unfortunately lengthy, the high patient volume speaks volumes regarding the quality of care provided.So, I understand.
Jun 2, 2025
Was there anything that you feel was outstanding?
Dr. Hayes is always very professional and shows great empathy concern addressing my concerns. She’s the BEST!!!
May 30, 2025
Was there anything that you feel was outstanding?
Everyone was great, friendly and helpful
May 24, 2025
Was there anything that you feel was outstanding?
Dr. Hayes always show great care and I appreciate her willingness to support my health.
What could have been done to improve your experience?
I’m grateful to have a good Doctor to support my health. Keep it up Doc and I will continue to send many referrals you and I look forward to coming to my Doctor Visits.
May 22, 2025
Was there anything that you feel was outstanding?
Everyone is always pleasant and welcoming. Visits are professionally handled by everyone with whom I come into contact.
May 5, 2025
Was there anything that you feel was outstanding?
My Doctor carefully listened to me about some concerns I had. She was quick to look into them and gave me some possible solutions. I think Dr. Hayes is probably the best doctor I’ve ever had.
May 4, 2025
Was there anything that you feel was outstanding?
All employees were good in the treatment at this visit.
Mar 27, 2025
Was there anything that you feel was outstanding?
Every one i can in contact with was professional and very nice
Mar 26, 2025
Was there anything that you feel was outstanding?
Everyone I encountered was very nice.
Mar 25, 2025
Was there anything that you feel was outstanding?
Everyone I encountered was nice, pleasant and friendly.
Mar 21, 2025
Was there anything that you feel was outstanding?
Dr Hayes took time to explain things, including why I needed to continue on a certain prescription. I simply was not used to that from my primary in recent past years.
Mar 20, 2025
Was there anything that you feel was outstanding?
Dr. Hayes is a very helpful, caring, kind and understanding doctor. I had a very good experience at my last visit.
Mar 19, 2025
Was there anything that you feel was outstanding?
Dr Hayes is always professional, on time and she takes the time to listen to your concerns
Mar 18, 2025
Was there anything that you feel was outstanding?
My doctor listens to me and she sees me as a person, a women! She hears me. She takes time to understand what I’m feeling. I can leave just a comment for her. The ENTIRE staff of professional women are top tier. They are very welcoming, warm and friendly EVERY TIME I visit! They are absolutely amazing!
Mar 18, 2025
Was there anything that you feel was outstanding?
The whole staff was extraordinary with their service from the desk to the lab. I really enjoy my visit. It doesn't feel like doctor appointments. It feel like a team that cares.
Mar 14, 2025
Was there anything that you feel was outstanding?
Dr Hayes and her nurse are very professional with top notch bedside manners. I always feel like I am having a conversation with friends/ family.
Mar 7, 2025
Was there anything that you feel was outstanding?
Dr Hayes and the phlebotomist were great!
Feb 26, 2025
Was there anything that you feel was outstanding?
Dr. Hayes actually takes time to listen to my concerns. I truly appreciate this.
Feb 21, 2025
Was there anything that you feel was outstanding?
Dr Hays is always an excellent physician the best one I’ve ever had and I am 77 years old.
Feb 19, 2025
Was there anything that you feel was outstanding?
Doctor was responsive to my concerns and took action to access my medical concerns.
Jan 21, 2025
Was there anything that you feel was outstanding?
Dr. Hayes always listens to all of my concerns. She is compassionate, and always answers all of my questions. I’m out of network now, but I continue to come to her because of the great care that she provides.
Jan 16, 2025
Was there anything that you feel was outstanding?
I enjoy talking to Dr. Hayes and her assistant. I always feel comfortable during my visits.
Jan 3, 2025
Was there anything that you feel was outstanding?
Dr Hayes was patient and informative on every issue. I appreciate that about her.
Jan 2, 2025
Was there anything that you feel was outstanding?
All was good
Dec 12, 2024
Was there anything that you feel was outstanding?
Dr. Hayes was extraordinary when I discussed with her a sensitive situation regarding my daughter.
Dec 12, 2024
Was there anything that you feel was outstanding?
I appreciate the advice and concern I received from Dr Hayes and her staff during this visit.
Dec 6, 2024
Was there anything that you feel was outstanding?
My primary care physician spent quality time with me, making sure my needs were met. She addressed my issues on a step by step basis and always asked if there’s any other concerns that I may want to discuss with her. I am pleased with the visit.;
Dec 4, 2024
Was there anything that you feel was outstanding?
Dr. Hayes is an excellent doctor. She treats you with kindness and utmost respect. Although I'm a senior compared to her. Her staff does the same. Excellent getting me in when it's urgent.
Nov 12, 2024
Was there anything that you feel was outstanding?
She’s very thorough in her examination and making sure to answer my questions with concern and compassion
Nov 12, 2024
Was there anything that you feel was outstanding?
Dr. Jacqueline Hayes is great doctor! And listening to patients concerns and I also listen to what she wants me to for myself.
Nov 2, 2024
Was there anything that you feel was outstanding?
Love the fact that every visit has been prompt without any long wait time
Nov 2, 2024
Was there anything that you feel was outstanding?
Dr.Hayes is excellent I could not ask for another
Oct 29, 2024
Was there anything that you feel was outstanding?
Dr. Hayes is always very attentive and never makes you feel that your medical concerns are not valid. She ALWAYS have a solution.
Oct 28, 2024
Was there anything that you feel was outstanding?
The entire team was professional and courteous..
Oct 25, 2024
Was there anything that you feel was outstanding?
Dr. Jacqueline’s Medical Assistant was very kind and knowledgeable. I also thoroughly enjoyed my visit with Dr. Jacquie.
Oct 17, 2024
Was there anything that you feel was outstanding?
Doctor listened and was very attentive
Oct 17, 2024
Was there anything that you feel was outstanding?
Everything was great.
Oct 16, 2024
Was there anything that you feel was outstanding?
Dr. Hayes and her staff were caring, kind, knowledgeable, and informative.
Oct 9, 2024
Was there anything that you feel was outstanding?
Dr Jacqueline Hayes is extraordinary