Dr. Puja Gurung, MD
Specialty
4 Memorial Drive, Suite 230
Alton, IL 62002 Directions
4.6 out of 5
333 verified ratings
333 Ratings, 85 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 15, 2025
Was there anything that you feel was outstanding?
The entire staff
Nov 14, 2025
Was there anything that you feel was outstanding?
I feel that everyone i came in contact with were excellent
What could have been done to improve your experience?
Everything was fine
Nov 13, 2025
Was there anything that you feel was outstanding?
The receptionist and Dr Gurung were bith friendly and professional
What could have been done to improve your experience?
Not one thing. Visit was perfect.
Nov 11, 2025
Was there anything that you feel was outstanding?
The doctor
What could have been done to improve your experience?
Nothing
Nov 8, 2025
Was there anything that you feel was outstanding?
The staff
What could have been done to improve your experience?
I am not sure 😕
Nov 5, 2025
Was there anything that you feel was outstanding?
The compassion and empathy from Dr. Gurung regarding my condition. Great doctor that listens and not im hurry...Love you as my doctor.
What could have been done to improve your experience?
Nothing everything was great
Nov 5, 2025
Was there anything that you feel was outstanding?
Dr Gurung. It was my first visit and I felt no stress during this appt. She was direct and helpful. No nonsense, I love that.
Nov 3, 2025
What could have been done to improve your experience?
Listen better
Oct 27, 2025
Was there anything that you feel was outstanding?
The entire staff was excellent, friendly. Keep up the good work 👍.
What could have been done to improve your experience?
N/A
Oct 25, 2025
Was there anything that you feel was outstanding?
Every employee was very friendly exceptionally capable and admirably humane. The environment is very gratifying to we advanced aged patients. Each appointment is an assurance that medical care has not lost the sincere assurance that each patient experienced in years of the past. I truly appreciate being cared for as a human and not just another patient. Thanks for the opportunity to express my gratitude.
Oct 24, 2025
Was there anything that you feel was outstanding?
The doctor
What could have been done to improve your experience?
Nothing
Oct 24, 2025
Was there anything that you feel was outstanding?
Not at this time
What could have been done to improve your experience?
Nothing
Oct 23, 2025
Was there anything that you feel was outstanding?
Staff and Doctor
What could have been done to improve your experience?
Nothing
Oct 22, 2025
Was there anything that you feel was outstanding?
Everyone there was kind, friendly & I felt very important
What could have been done to improve your experience?
Nothing
Oct 21, 2025
Was there anything that you feel was outstanding?
I thought they all did an excellent job all of them
What could have been done to improve your experience?
Just keep up the good work
Oct 20, 2025
Was there anything that you feel was outstanding?
professional considerate staff. nurses ,staff , and doctor. visit was excellent thorough and timely
Oct 18, 2025
Was there anything that you feel was outstanding?
Dr is very compassionate and answers all questions with patience and kindness.
Oct 16, 2025
Was there anything that you feel was outstanding?
All the staff
What could have been done to improve your experience?
Everything was great
Oct 7, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
N/A
Oct 7, 2025
Was there anything that you feel was outstanding?
They made me feel like they cared
What could have been done to improve your experience?
Nothing it was good
Sep 29, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing
Sep 29, 2025
Was there anything that you feel was outstanding?
She is kind and knowledgeable
What could have been done to improve your experience?
Nothing
Sep 26, 2025
Was there anything that you feel was outstanding?
Staff and Doctor from start to finish 👏🏽🤗👍🏾
What could have been done to improve your experience?
Nothing
Sep 24, 2025
Was there anything that you feel was outstanding?
All were very efficient
What could have been done to improve your experience?
Nothing
Sep 20, 2025
Was there anything that you feel was outstanding?
Everyone was very professional
What could have been done to improve your experience?
Nothing
Sep 19, 2025
Was there anything that you feel was outstanding?
They were all excellent all the staff were very helpful and professional
What could have been done to improve your experience?
Nothing could have made it better
Sep 19, 2025
Was there anything that you feel was outstanding?
Great Staff!
What could have been done to improve your experience?
Keep up the great work 👍
Sep 15, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
No
Sep 9, 2025
Was there anything that you feel was outstanding?
Both the Doctor and the MA
What could have been done to improve your experience?
Nothing at this time
Sep 9, 2025
Was there anything that you feel was outstanding?
Everyone was pleasant.
What could have been done to improve your experience?
Nothing. I didn’t have to wait long, staff was kind.
Sep 3, 2025
Was there anything that you feel was outstanding?
Everyone as always give excellent and professional care.
What could have been done to improve your experience?
Nothing
Aug 30, 2025
Was there anything that you feel was outstanding?
Dr Gurung is extraordinary in her patient care. She thinks about things that I do not, then thoroughly explains her thought processes.
What could have been done to improve your experience?
Not a thing!
Aug 29, 2025
Was there anything that you feel was outstanding?
All of your staff was very very gracious and kind
What could have been done to improve your experience?
Nothing that I can think of
Aug 26, 2025
What could have been done to improve your experience?
Everything was good
Aug 26, 2025
Was there anything that you feel was outstanding?
Wait d a long time in the exam room for physician. Would have been nice to understand alternative treatment options, did not happen even when asked.
What could have been done to improve your experience?
Be on time.
Aug 26, 2025
What could have been done to improve your experience?
I would not improve anything about this visit at this time. I love the location, I love the building, I love the staff being friendly and I appreciate being listened to.
Aug 25, 2025
Was there anything that you feel was outstanding?
The service was great
Aug 20, 2025
Was there anything that you feel was outstanding?
Dr. Gurung was excellent in explaining my progress and future care.
Aug 20, 2025
Was there anything that you feel was outstanding?
Dr Gurung
Aug 19, 2025
Was there anything that you feel was outstanding?
Dr. G is very good about including my other doctors in treatment decisions.
What could have been done to improve your experience?
Nothing I can think of.
Aug 14, 2025
Was there anything that you feel was outstanding?
Dr Gurung takes her time to explain everything. She listens to what you have to say and is very kind even when talking about being obese.
What could have been done to improve your experience?
Nothing. It was excellent
Aug 14, 2025
Was there anything that you feel was outstanding?
Everyone, including Dr. was very helpful, pleasant and professional!
What could have been done to improve your experience?
Everything was fine!
Aug 12, 2025
Was there anything that you feel was outstanding?
I very much appreciate Dr. Gurung. She is easy to talk to. She discusses relevant information with me regarding my care and gives me great feedback regarding everything I am trying to do for my healthcare. She allows me to make the choices for my care when there are options. She has greatly assisted in getting me off of several unneeded medications that were making my sleep conditions worse.
Jul 31, 2025
Was there anything that you feel was outstanding?
Very good service
Jul 29, 2025
Was there anything that you feel was outstanding?
Dr G.
Jul 29, 2025
Was there anything that you feel was outstanding?
All I came in contact with were most helpful and kind.
What could have been done to improve your experience?
Nothing
Jul 26, 2025
Was there anything that you feel was outstanding?
Dr. & staff showed excellent care & professionalism.
What could have been done to improve your experience?
Nothing
Jul 25, 2025
Was there anything that you feel was outstanding?
Everything about the appt and the follow up was excellent. It went smooth as clock work and I was truly satisfied and most grateful.
What could have been done to improve your experience?
Not one thing.
Jul 22, 2025
Was there anything that you feel was outstanding?
The entire was great.
What could have been done to improve your experience?
Everything was fine
Jul 17, 2025
Was there anything that you feel was outstanding?
The wait was long over 45 minutes in waiting room,
What could have been done to improve your experience?
Some understanding