Dr. Puja Gurung, MD
Specialty
4 Memorial Drive, Suite 230
Alton, IL 62002 Directions
4.6 out of 5
333 verified ratings
333 Ratings, 74 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 18, 2025
Was there anything that you feel was outstanding?
Dr is very compassionate and answers all questions with patience and kindness.
Oct 16, 2025
Was there anything that you feel was outstanding?
All the staff
What could have been done to improve your experience?
Everything was great
Oct 7, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
N/A
Oct 7, 2025
Was there anything that you feel was outstanding?
They made me feel like they cared
What could have been done to improve your experience?
Nothing it was good
Sep 29, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing
Sep 29, 2025
Was there anything that you feel was outstanding?
She is kind and knowledgeable
What could have been done to improve your experience?
Nothing
Sep 26, 2025
Was there anything that you feel was outstanding?
Staff and Doctor from start to finish 👏🏽🤗👍🏾
What could have been done to improve your experience?
Nothing
Sep 24, 2025
Was there anything that you feel was outstanding?
All were very efficient
What could have been done to improve your experience?
Nothing
Sep 20, 2025
Was there anything that you feel was outstanding?
Everyone was very professional
What could have been done to improve your experience?
Nothing
Sep 19, 2025
Was there anything that you feel was outstanding?
They were all excellent all the staff were very helpful and professional
What could have been done to improve your experience?
Nothing could have made it better
Sep 19, 2025
Was there anything that you feel was outstanding?
Great Staff!
What could have been done to improve your experience?
Keep up the great work 👍
Sep 15, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
No
Sep 9, 2025
Was there anything that you feel was outstanding?
Both the Doctor and the MA
What could have been done to improve your experience?
Nothing at this time
Sep 9, 2025
Was there anything that you feel was outstanding?
Everyone was pleasant.
What could have been done to improve your experience?
Nothing. I didn’t have to wait long, staff was kind.
Sep 3, 2025
Was there anything that you feel was outstanding?
Everyone as always give excellent and professional care.
What could have been done to improve your experience?
Nothing
Aug 30, 2025
Was there anything that you feel was outstanding?
Dr Gurung is extraordinary in her patient care. She thinks about things that I do not, then thoroughly explains her thought processes.
What could have been done to improve your experience?
Not a thing!
Aug 29, 2025
Was there anything that you feel was outstanding?
All of your staff was very very gracious and kind
What could have been done to improve your experience?
Nothing that I can think of
Aug 26, 2025
What could have been done to improve your experience?
Everything was good
Aug 26, 2025
Was there anything that you feel was outstanding?
Wait d a long time in the exam room for physician. Would have been nice to understand alternative treatment options, did not happen even when asked.
What could have been done to improve your experience?
Be on time.
Aug 26, 2025
What could have been done to improve your experience?
I would not improve anything about this visit at this time. I love the location, I love the building, I love the staff being friendly and I appreciate being listened to.
Aug 25, 2025
Was there anything that you feel was outstanding?
The service was great
Aug 20, 2025
Was there anything that you feel was outstanding?
Dr. Gurung was excellent in explaining my progress and future care.
Aug 20, 2025
Was there anything that you feel was outstanding?
Dr Gurung
Aug 19, 2025
Was there anything that you feel was outstanding?
Dr. G is very good about including my other doctors in treatment decisions.
What could have been done to improve your experience?
Nothing I can think of.
Aug 14, 2025
Was there anything that you feel was outstanding?
Dr Gurung takes her time to explain everything. She listens to what you have to say and is very kind even when talking about being obese.
What could have been done to improve your experience?
Nothing. It was excellent
Aug 14, 2025
Was there anything that you feel was outstanding?
Everyone, including Dr. was very helpful, pleasant and professional!
What could have been done to improve your experience?
Everything was fine!
Aug 12, 2025
Was there anything that you feel was outstanding?
I very much appreciate Dr. Gurung. She is easy to talk to. She discusses relevant information with me regarding my care and gives me great feedback regarding everything I am trying to do for my healthcare. She allows me to make the choices for my care when there are options. She has greatly assisted in getting me off of several unneeded medications that were making my sleep conditions worse.
Jul 31, 2025
Was there anything that you feel was outstanding?
Very good service
Jul 29, 2025
Was there anything that you feel was outstanding?
Dr G.
Jul 29, 2025
Was there anything that you feel was outstanding?
All I came in contact with were most helpful and kind.
What could have been done to improve your experience?
Nothing
Jul 26, 2025
Was there anything that you feel was outstanding?
Dr. & staff showed excellent care & professionalism.
What could have been done to improve your experience?
Nothing
Jul 25, 2025
Was there anything that you feel was outstanding?
Everything about the appt and the follow up was excellent. It went smooth as clock work and I was truly satisfied and most grateful.
What could have been done to improve your experience?
Not one thing.
Jul 22, 2025
Was there anything that you feel was outstanding?
The entire was great.
What could have been done to improve your experience?
Everything was fine
Jul 17, 2025
Was there anything that you feel was outstanding?
The wait was long over 45 minutes in waiting room,
What could have been done to improve your experience?
Some understanding
Jul 17, 2025
Was there anything that you feel was outstanding?
All the staff was excellent
What could have been done to improve your experience?
None
Jul 14, 2025
Was there anything that you feel was outstanding?
Everyone I dealt with was friendly and seemed happy to be there.
What could have been done to improve your experience?
All went well. Thank you.
Jul 11, 2025
Was there anything that you feel was outstanding?
Yes doctor took time to listen very caring very professional she’s the kind of doctor we need more of
What could have been done to improve your experience?
Nothing exceptional visit
Jun 23, 2025
Was there anything that you feel was outstanding?
The doctor was very clear and informative.
What could have been done to improve your experience?
Nothing.
Jun 23, 2025
Was there anything that you feel was outstanding?
Very happy with my visit and service
What could have been done to improve your experience?
Nothing
Jun 21, 2025
Was there anything that you feel was outstanding?
Dr was understanding, respectful from beginng to end of visit.
What could have been done to improve your experience?
It was a great visit. Left with a smile on my face.
Jun 19, 2025
Was there anything that you feel was outstanding?
I love Dr Gurung. She is so kind and patient. She always takes her time and answers any questions I may have. Thank goodness she is younger than I am so she will hopefully be around for many years!
What could have been done to improve your experience?
Absolutely nothing. It was an excellent experience.
Jun 16, 2025
Was there anything that you feel was outstanding?
No
Jun 14, 2025
Was there anything that you feel was outstanding?
Everyone was nice and professional thank you
What could have been done to improve your experience?
No everything was great keep up the good work
Jun 13, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing
Jun 11, 2025
Was there anything that you feel was outstanding?
The doctor. She is thorough and attentive.. Under her care and direction she has changed my life in respect to sleep. I no longer spend 2or3 hours trying to get asleep. This was a problem I’ve had most of my adult life.
What could have been done to improve your experience?
Absolutely nothing.
Jun 9, 2025
What could have been done to improve your experience?
Keep everything the same is good and excellent
Jun 6, 2025
Was there anything that you feel was outstanding?
My Doctor is always professional in her attitude and conversation. She cheers me on and encourages me to continue in doing a great job.
What could have been done to improve your experience?
Nothing needed
May 26, 2025
Was there anything that you feel was outstanding?
She the doctor was very kind and helpful.
May 21, 2025
Was there anything that you feel was outstanding?
Dr. Gurung is great about explaining everything.
May 21, 2025
Was there anything that you feel was outstanding?
Everyone in Suite 230 is always very friendly.