Dedicated Senior Medical Center - Graceland
Primary Care, Senior Care
Dedicated Senior Medical Center
1056 East Raines Rd.
Memphis, TN 38116 Directions
4.8 out of 5
528 verified ratings
528 Ratings, 216 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 27, 2025
Professionalism of the staff. Not long wait time
Apr 26, 2025
No comments at this time...
Apr 24, 2025
Bring the incentives back some staff members needs to smile and I think they should honor the years you have been there long and birthdays instead of you asking for water they should ask you do you need water or what ever else like chips etc.
Apr 24, 2025
The staff are so friendly and helpful.
Apr 23, 2025
Quickly waited on; doctor and assistant were courteous and thorough.
Apr 23, 2025
As always the professionalism of the staff.
Apr 21, 2025
I like how they wait on you give your information about everything
Apr 20, 2025
Good relationship with Doctor and staff.
Apr 20, 2025
The positive and professional attitude of the staff.
Apr 18, 2025
The nice staff
Apr 18, 2025
It's always a pleasure to see a friendly face
Apr 17, 2025
My Doctor Sheppard she is one of a kind
Apr 17, 2025
Everyone very professional...
Apr 17, 2025
The great care I received on my visit as usual was great that's what made my experience a positive one
Apr 16, 2025
I love the whole staff and I love going there!! Dr's are very attentive and easy to communicate with
Apr 16, 2025
Appointment is too set close. Dr. Visit should be scheduled 2 or three months
Apr 16, 2025
I love my doctor she not only a doctor she a friend to u and care for you
Apr 16, 2025
Prompt Greatly concern about my health
Apr 16, 2025
Good Doctor very helpful understanding concern about my health the does and the don’t just a person with a very good personality that anyone would appreciate
Apr 14, 2025
Dr Sheppards listening and feedback is always comforting.
Apr 14, 2025
Every one was over the top on their jobs
Apr 11, 2025
Nothing keeps doing what you are doing!
Apr 11, 2025
Great friendly atmosphere great customer service and friendly environment great doctors just love them
Apr 11, 2025
My doctor listen to me and I didnot have to wait to be seen
Apr 11, 2025
Everyone is friendly and helpful
Apr 11, 2025
Have at least one day a week that you stay open until 6PM or 7PM for those of us that still work the first shift and get off after 3pm. It's hard to take a day off everytime I have to see my Dr. Keep my PCP Sarah Bin Khalafa she's absolutely 💯 the best.
Apr 10, 2025
Every one knew what to do
Apr 9, 2025
Safe environment, Professional staff, no long wait time, concerned Doctor,
Apr 9, 2025
No long wait time the staff is very friendly and caring.
Apr 9, 2025
Everyone was pleasant and helpful.
Apr 8, 2025
Let the patient know what to expect on their next dr. Visit. For instance let the patient know if blood will be drawn and urine will be collected so that the patient will be ready to give all.
Apr 8, 2025
Dr Kendra Sheppard and her staff always hopefully
Apr 7, 2025
The medical team and support staff
Apr 7, 2025
The pleasant attitude of staff.
Apr 4, 2025
Everyone is so nice
Apr 2, 2025
Everyone is so helpful and very professional.
Apr 1, 2025
The staff was nice & timely
Mar 25, 2025
No waiting, the friendly feeling in the office.
Mar 25, 2025
Getting in/out. The understanding of what is going on and with my body and the medication. The staff is very helpful, warm and courteous to everyone. I love it when they call you by name.
Mar 20, 2025
Friendly receptionist, quiet waiting room, clean.
Mar 18, 2025
Was able to see doctor timely. Staff always friendly and professional.
Mar 18, 2025
Did not have to wait all day
Mar 18, 2025
Everything one there is very nice
Mar 18, 2025
my doctor taking the time to set down and listening to me. let me ask ?.
Mar 17, 2025
The doctor and the nurses and the receptionist.
Mar 15, 2025
Very nice ..and helpful workers
Mar 14, 2025
The staff is very friendly and helpful
Mar 12, 2025
Received all the information I needed.
Mar 6, 2025
Provide everything I need
Mar 5, 2025
All the staff there are all professional, friendly and helpful. Makes you feel comfortable.