Dr. Jaleesa Gilbert-Gortman, MD
Primary
2 Memorial Drive, Suite 220
Alton, IL 62002 Directions
4.6 out of 5
174 verified ratings
174 Ratings, 31 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 9, 2025
Was there anything that you feel was outstanding?
ALL GOOD
What could have been done to improve your experience?
Nothing....all good
May 3, 2025
Was there anything that you feel was outstanding?
This was a very pivotal appointment for me, and I felt like my doctor really took time to have an intentional conversation with me. She could see that the situation was one that was very upsetting to me and had me concerned and she changed her position in the chair and gave me her full attention. It meant so much to me to know that she cared about me as a person and a patient. I feel very lucky to have her as a physician and in my corner. She gave me honest feedback and we discussed collaboratively about options. I am not just another MRN number to her. She is a very impactful role in my life and for that she is extraordinary!
Apr 26, 2025
Was there anything that you feel was outstanding?
The entire staff is welcoming & Dr. Gilbert-Gortman is the best!
Apr 15, 2025
Was there anything that you feel was outstanding?
Dr. Gortman is always kind, professional and understanding.
Apr 14, 2025
Was there anything that you feel was outstanding?
Dr Gortman and her team was excellent. They were very helpful and very professional.
Apr 10, 2025
Was there anything that you feel was outstanding?
Really like Dr. Gortman.
Apr 8, 2025
Was there anything that you feel was outstanding?
The entire staff has always been friendly, prompt, courteous and communicative. Dr. Gilbert-Gortman is the best. She actually listens and doesn't rush me out. I've recommended her on multiple occasions.
Mar 26, 2025
Was there anything that you feel was outstanding?
Staff is kind and Dr. Gilbert Gortman extends patience and kindness each visit. I appreciate their friendliness giving me complete assurance my care is superior!
Feb 27, 2025
Was there anything that you feel was outstanding?
Doctor and assistant are really pleasant and kind.
Feb 27, 2025
Was there anything that you feel was outstanding?
Both Dr. Gortman and staff were excellent and very friendly
Feb 4, 2025
Was there anything that you feel was outstanding?
Everyone was respectful and helpful
Jan 30, 2025
Was there anything that you feel was outstanding?
The entire staff were excellent
Jan 30, 2025
Was there anything that you feel was outstanding?
I love this practice. I will be 55 and I feel like Dr. Gortman-Gilbert and my entire care team are some of the best I’ve ever had in my life.
Jan 30, 2025
Was there anything that you feel was outstanding?
Dr, Gortman and her nurse were excellent. I’ve been going through some emotional times since my husband passed away 5 months ago. Both were sympathetic, understanding and helpful.
Jan 21, 2025
Was there anything that you feel was outstanding?
Doctor and staff were excellent!
Jan 19, 2025
Was there anything that you feel was outstanding?
Dr. Gortman is great!
Jan 10, 2025
Was there anything that you feel was outstanding?
Dr Gortman was running behind as she got caught up with a patient. Her nurse came in to let me know what was going on and that she would be in as soon as she could and apologized for the delay. When Dr Gortman came in she apologized and let me know that my time was valuable as well and she was so sorry for the hold up. She did not rush my appointment even though it was the end of the day. She took all the time that was needed and made sure I didn’t have any questions before leaving. I was very impressed with how she and her staff handled the situation.
Jan 10, 2025
Was there anything that you feel was outstanding?
Dr. Gilbert-Gortman is amazing. She listens to your concerns and walks you through the plan for discovery, diagnosis and treatment. If any required.
Oct 31, 2024
Was there anything that you feel was outstanding?
Dr Gortman was extremely kind and patient listening to my concerns. She explained and answered my questions with extra patience.
Oct 29, 2024
Was there anything that you feel was outstanding?
This was my first visit with Dr Jaleesa & I found her very professional & friendly. Looking forward to her being my primary care physician.
Oct 17, 2024
Was there anything that you feel was outstanding?
I can't say enough about Dr Gortman. Out of all the primary doctors I have seen she is the only one that truly cares and goes out of her way to make sure her patient(s) are well taken care of. I mean I have never seen a doctor besides Dr Gortman ask for test to make sure nothing else is going on besides what we are discussing. She is always happy, a great listener never seem rushed and she is always there to help. Couldn't ask for a better primary doctor.
Oct 16, 2024
Was there anything that you feel was outstanding?
Doctor was very attentive and friendly
Oct 16, 2024
Was there anything that you feel was outstanding?
Everyone that was in the office at the time of my visit was very friendly. I think I was the last patient of the day & nothing felt rushed or hurried.
Oct 15, 2024
Was there anything that you feel was outstanding?
Experience was very good
Sep 24, 2024
Was there anything that you feel was outstanding?
Doctor and staff are always friendly and cooperative.
Sep 24, 2024
Was there anything that you feel was outstanding?
Both the nurse and Dr Gortman was very friendly and professional!!
Sep 14, 2024
Was there anything that you feel was outstanding?
Strong knowledge base
Aug 7, 2024
Was there anything that you feel was outstanding?
Both Dr. Gortman and her nurse were excellent!
Aug 1, 2024
Was there anything that you feel was outstanding?
Everything was perfect.
Jul 17, 2024
Was there anything that you feel was outstanding?
Dr. Gortman goes above the pale to help She is exceptional with all areas of my care She is awesome in patient treatment
Jul 9, 2024
Was there anything that you feel was outstanding?
Dr Gortman and staff are all wonderful to work with and always pleasant and professional