Dr. Jaleesa Gilbert-Gortman, MD
Primary
2 Memorial Drive, Suite 220
Alton, IL 62002 Directions
4.6 out of 5
243 verified ratings
243 Ratings, 68 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 16, 2025
Was there anything that you feel was outstanding?
Dr. Gorman was very helpful treating me. Explained everthing well. She is awesome.
What could have been done to improve your experience?
Nothing
Oct 11, 2025
Was there anything that you feel was outstanding?
Dr. Gortman has been proactive for me. I don't feel as though I have to know what I need before I come in. Ignorance of the issues I may face has been a problem with other doctors who haven't addressed issues I didn't specifically ask about. Love Dr. Gortman as my doctor.
Oct 10, 2025
Was there anything that you feel was outstanding?
Everyone was very friendly and good at their job.
What could have been done to improve your experience?
Nothing.
Oct 9, 2025
Was there anything that you feel was outstanding?
Very thorough!
What could have been done to improve your experience?
Nothing.
Oct 5, 2025
Was there anything that you feel was outstanding?
Courtney Dulworth did an amazing job removing my sutures. She was professional, efficient, informative, and kind. Thank you!
Oct 4, 2025
What could have been done to improve your experience?
Not this visit specifically, but after being diagnosed with C.Diff, I was given no instructions by the physician as to what I should eat or not eat, what the protocols are for sanitizing my home, having visitors, etc. I was told to stay home from work while on the antibiotic, but do I need to after? Those things should have been addressed from the start. This instantly put me in panic mode because I am aware of the seriousness and I don’t feel like I was getting a lot of support from the physician.
Oct 3, 2025
Was there anything that you feel was outstanding?
Each step from check in was handles efficiently with clear directions and assistance. My doctor took her time listening and let me express my concerns and needs. I left feeling I was able to voice my concerns and have input in my care. Ultimately my doctors care was in my best interest for my health issues. From check in to check out was met with helpful and kind assistance.
What could have been done to improve your experience?
I’m very satisfied with my experience.
Sep 29, 2025
What could have been done to improve your experience?
At this time nothing. I spent time with the doctor asked questions. She gave me excellent feedback and care. I think I’ve found my new primary physician after my last Nurse Practitioner moved in to another career.
Sep 26, 2025
Was there anything that you feel was outstanding?
All of the staff are always helpful and friendly.
What could have been done to improve your experience?
Nothing else.
Sep 26, 2025
Was there anything that you feel was outstanding?
Ever body
What could have been done to improve your experience?
Nothing
Sep 24, 2025
Was there anything that you feel was outstanding?
Staff was very nice. Dr. G. is always kind and has suggestions to help me be a healthier person.
Sep 23, 2025
Was there anything that you feel was outstanding?
Dr. Gilbert-Gortman is patient and listens to my concerns. She helps calm my nerves when I have questions and I like that she is thorough.
What could have been done to improve your experience?
Nothing. 🙂
Sep 18, 2025
Was there anything that you feel was outstanding?
Dr. Gortman is a compassionate Doctor who explains all test work, does her exam and takes the time to answer any question I have without ever being rushed.
What could have been done to improve your experience?
Nothing
Sep 18, 2025
Was there anything that you feel was outstanding?
Entire Staff
What could have been done to improve your experience?
Nothing
Sep 16, 2025
Was there anything that you feel was outstanding?
My Dr was very attentive to my questions and is very good. The staff is vey caring!!!
What could have been done to improve your experience?
Everything was great!
Sep 13, 2025
Was there anything that you feel was outstanding?
The whole office team was great
What could have been done to improve your experience?
Nothing very good visit
Sep 9, 2025
Was there anything that you feel was outstanding?
Everyone was very attentive
Sep 3, 2025
Was there anything that you feel was outstanding?
Dr Gibert-Gortman is an excellent doctor. Very caring and always has time to answer any and all questions.
What could have been done to improve your experience?
Nothing
Sep 3, 2025
Was there anything that you feel was outstanding?
Dr and her staff
What could have been done to improve your experience?
Nothing
Sep 1, 2025
Was there anything that you feel was outstanding?
Dr Gilbert was very careful to ensure a requested Rx was in the appropriate level for my safety. I look forward to her care in the future.
Aug 31, 2025
Was there anything that you feel was outstanding?
Everyone was very nice
What could have been done to improve your experience?
Nothing. It was a great visit
Aug 30, 2025
Was there anything that you feel was outstanding?
My Doctor
What could have been done to improve your experience?
None
Aug 29, 2025
Was there anything that you feel was outstanding?
Dr Gortman is a very special person
What could have been done to improve your experience?
Nothing
Aug 27, 2025
Was there anything that you feel was outstanding?
Just getting to the root of the problem
Aug 24, 2025
Was there anything that you feel was outstanding?
I believe everyone was helpful I like the whole staff
What could have been done to improve your experience?
Nothing at all Thanks
Aug 20, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing
Aug 14, 2025
Was there anything that you feel was outstanding?
Everyone involved with my visit were excellent and very courteous.
What could have been done to improve your experience?
I can't think of anything. It was all very good!!!
Aug 6, 2025
Was there anything that you feel was outstanding?
Everyone did a great job.
What could have been done to improve your experience?
Nothing
Jul 31, 2025
Was there anything that you feel was outstanding?
Dr. Gortman arranged an appointment for me at the wound center within a week of the visit and also ordered an antibiotic to prevent infection. Dr. Gortman also ordered a prescription for a rash and it was effective within a day. She listened and provided the needed action/meds.
Jul 30, 2025
Was there anything that you feel was outstanding?
Dr Gortman
Jul 30, 2025
Was there anything that you feel was outstanding?
Every person was absolutely awesome. Kind, caring, professional.
What could have been done to improve your experience?
Nothing. It was a great experience.
Jul 29, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
For the doctor to involve me in my plan of care and ask if there was anything else I wanted done.
Jul 26, 2025
Was there anything that you feel was outstanding?
Kind Happy environment
Jul 25, 2025
Was there anything that you feel was outstanding?
The entire staff was upbeat.
What could have been done to improve your experience?
Nothing at all. It was a great visit.
Jul 23, 2025
Was there anything that you feel was outstanding?
Dr Gilbert Gortman never makes me feel rushed. She always takes the time to answer my questions.
What could have been done to improve your experience?
Nothing
Jul 22, 2025
Was there anything that you feel was outstanding?
I appreciate Dr Gorman.
What could have been done to improve your experience?
Nothing
Jul 21, 2025
Was there anything that you feel was outstanding?
The MA & Dr. Gortman were both awesome.
What could have been done to improve your experience?
Nothing.
Jul 19, 2025
Was there anything that you feel was outstanding?
Everyone that i talked to was very pleasant.
What could have been done to improve your experience?
Nothing.
Jul 17, 2025
Was there anything that you feel was outstanding?
Yes Dr. Gortman, she is a great Doctor and so kind and friendly!
Jul 17, 2025
Was there anything that you feel was outstanding?
I love Dr Gortman and her staff. I never have a problem getting things done
Jul 16, 2025
Was there anything that you feel was outstanding?
All were very kind and helpful.
What could have been done to improve your experience?
Really nothing.
Jul 12, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing
Jul 10, 2025
Was there anything that you feel was outstanding?
Dr. Gortman explained tests and treatment very well and was so kind. She is awesome.
Jul 9, 2025
Was there anything that you feel was outstanding?
The doctor herself and staff were friendly and did great taking care of me.
What could have been done to improve your experience?
Nothing.
Jul 9, 2025
Was there anything that you feel was outstanding?
Nurse and doctor
What could have been done to improve your experience?
Nothing
Jul 8, 2025
Was there anything that you feel was outstanding?
Yes my new doctor
What could have been done to improve your experience?
Nothing
Jul 2, 2025
Was there anything that you feel was outstanding?
Always a pleasure to visit with Dr. Gortman and her staff
What could have been done to improve your experience?
Nothing, thank you.
Jun 13, 2025
Was there anything that you feel was outstanding?
Dr. Gortman is easy to talk to.
Jun 9, 2025
Was there anything that you feel was outstanding?
ALL GOOD
What could have been done to improve your experience?
Nothing....all good
May 30, 2025
Was there anything that you feel was outstanding?
All r very professional.