Dr. Jaleesa Gilbert-Gortman, MD
Primary
2 Memorial Drive, Suite 220
Alton, IL 62002 Directions
4.8 out of 5
337 verified ratings
337 Ratings, 56 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 25, 2026
What else would you like to say about your experience?
Dr. Gilbert Gartman is a wonderful lady, wonderful professional. She's very polite. She's complete with answering questions and she's a good listener. She doesn't make me feel rushed.
Sep 18, 2026
What else would you like to say about your experience?
Excellent service with Dr Gortman and the entire staff. Former Dr I was very happy with.
All I. Can say is he left me excellent hands with Dr Gortman!
Sep 12, 2026
What else would you like to say about your experience?
I AM SATISFIED. THANKS
Sep 4, 2026
What else would you like to say about your experience?
This was my first appointment with this new primary care doctor. She listened well and communicated in understandable terminology. Her humor eased our first conversation .
Aug 31, 2026
What else would you like to say about your experience?
This was my second visit with Dr. Gilbert-Gortman. I had to change providers unexpectly and quickly. As a result, I experienced some anxiety in having to choose a new provider after having had a provided I liked for years. I am very pleased with Dr. Gilbert-Gortman and I'm happy to have chosen her. Thank you.
Aug 29, 2026
What else would you like to say about your experience?
Dr. Gortman didn’t rush the appointment. She listened and recommend what needed to be.
Aug 28, 2026
What else would you like to say about your experience?
Dr. Gortman was extremely patient with me and didn’t hurry with me. I had to many questions lol.
Aug 28, 2026
What else would you like to say about your experience?
Very professional, thank you.
Aug 22, 2026
What else would you like to say about your experience?
This appointment was both a medical necessity and a mental necessity. It was a major solution for the mental issue (worry regarding a mystery pain) and the beginning of the medical solution.
Aug 19, 2026
What else would you like to say about your experience?
Dr. Gortman always takes time to listen and I never feel like she is rushing to get going.
Aug 18, 2026
What else would you like to say about your experience?
I like Dr. Gortman very much. We're both new to each other and I would recommend her and do. I think she's great. I've always been treated very, very well. Thanks.
Aug 13, 2026
What else would you like to say about your experience?
Dr. G & her assistant were both great.
Aug 12, 2026
What else would you like to say about your experience?
I have been with Dr. Gortman for quite a few years and I have had nothing but good results from her.
Aug 10, 2026
What else would you like to say about your experience?
Staff was very nice. Dr. Gordman was very nice. And it was good to see them. And I was treated with well. I was treated with respect. And they listened to what I had to say. And that counts a big 10 to me. You guys have a great job. You're doing a great job. And keep doing it.
Aug 6, 2026
What else would you like to say about your experience?
Always a great experience. I am blessed to have Dr. Gortman and her staff, they are like family.
Aug 5, 2026
What else would you like to say about your experience?
I felt very comfortable in talking with the doctor and the staff. The doctor listened to my symptoms and responded very courteous, and with logical answer .
Jul 18, 2026
What else would you like to say about your experience?
Dr. Gilbert-Gortman and her staff members are professional and friendly. They are outstanding members of BJC and assets to the organization.
Jul 18, 2026
What else would you like to say about your experience?
My Dr. is very knowledgeable and has given me good care. She monitors my kidney function and orders tests on a regular basis. She gives good advice and has an optimistic personality.
Jul 13, 2026
What else would you like to say about your experience?
Dr. Gortman is a great Dr. She listens and explains everything so well.
Jul 9, 2026
What else would you like to say about your experience?
My doctor, Dr. Gilbert-Gortman, is always amazing!
Jul 6, 2026
What else would you like to say about your experience?
Dr Gortman is great. She always listens to my concerns.
Jun 27, 2026
What else would you like to say about your experience?
Very nice people
Jun 20, 2026
What else would you like to say about your experience?
So friendly and caring.....they are my extended family
Jun 13, 2026
What else would you like to say about your experience?
Heather was great
Jun 4, 2026
What else would you like to say about your experience?
Dr Gortman lives up to her mission statement . She cares about how you feel.
Jun 2, 2026
What else would you like to say about your experience?
Good visit
Jun 2, 2026
What else would you like to say about your experience?
Dr. Gortman is phenomenal and I would highly recommend her and the facility to my friends and family.
May 30, 2026
What else would you like to say about your experience?
Dr. Gilbert-Gortman explained my diagnosis and treatment plan thoroughly. I came into the call very nervous and confused about what to do and left feeling very confident and assured that this was going to be handled well and professionally.
May 30, 2026
What else would you like to say about your experience?
I highly recommend Dr Gilbert-Gortman.
She’s a wonderful primary care provider who takes her time, listens, and provides professional and easy to understand feedback. Works in partnership with me as we discuss my healthcare.
May 22, 2026
What else would you like to say about your experience?
Great experience
May 22, 2026
What else would you like to say about your experience?
I am very hopeful that this will be an excellent choice for me.
May 22, 2026
What else would you like to say about your experience?
My husband & I were really impressed with her and I look forward to coming back:) She was very easy to talk to & I felt she really listened to what I had to say:)
I hope she stays:)
May 18, 2026
What else would you like to say about your experience?
I appreciate the professionalism of all the staff. Everyone is very nice and helpful.
May 16, 2026
What else would you like to say about your experience?
Very caring provider very well organized office.
May 16, 2026
What else would you like to say about your experience?
I didn't have any problems with Dr. Gorbert. I enjoyed her. She's very friendly and her staff was friendly and I have no complaints.
May 9, 2026
What else would you like to say about your experience?
All of the staff is warm and personable. I always recommend Dr Gilbert Gortman. She always listens to my concerns and prove clear answers and ensures my understanding.
May 7, 2026
What else would you like to say about your experience?
Dr. Gortman and Nurse truly care about their patients and provide excellent, professional service. In fact, everyone I came into contact with was friendly and efficient.
May 7, 2026
What else would you like to say about your experience?
I am completely satisfied with all of the services that I received. Thank you.
May 6, 2026
What else would you like to say about your experience?
Every thing was great, Dr Gortman listened to me and my problems.
May 1, 2026
What else would you like to say about your experience?
All good
Apr 27, 2026
What else would you like to say about your experience?
Everyone was very friendly, nice, and polite.
Apr 23, 2026
What else would you like to say about your experience?
I was very pleased with the doctor. I love her. I'm tickled I found her.
Apr 23, 2026
What else would you like to say about your experience?
Dr Gilbert-Gortman listens and suggests, works with me to maintain my health and address my concerns. Very unusual quality in medicine these days.
Dec 11, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing
Dec 9, 2025
Was there anything that you feel was outstanding?
Dr. GORTMAN herself.
What could have been done to improve your experience?
Nothing
Nov 20, 2025
Was there anything that you feel was outstanding?
The whole staff was extraordinary I can't pick just one out I had a great time and I felt comfortable
Nov 20, 2025
Was there anything that you feel was outstanding?
Dr Gortman and her nurse made me feel very relaxed and service was excellent
What could have been done to improve your experience?
Nothing.
Nov 15, 2025
Was there anything that you feel was outstanding?
Dr Gilbert Gortman is excellent. She never makes me feel like she is in a rush. She listens intently and provides feedback.
Nov 12, 2025
Was there anything that you feel was outstanding?
My observation is that all of the personnel are masters of his or her functioning expertise.
What could have been done to improve your experience?
It would be difficult to try to improve on Perfect Medical Care.
Nov 5, 2025
Was there anything that you feel was outstanding?
Dr Gortman is exceptional.