Phoebe General Surgery
4.9 out of 5
3,374 verified ratings
3,374 Ratings, 1,303 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Phoebe General Surgery for professional, compassionate care and clear communication. Providers are described as knowledgeable, attentive, and skilled; several comments highlight excellent bedside manner and thorough explanations before and after procedures. Staff and technicians are repeatedly noted as friendly, caring, and helpful. Positive experiences with procedures (colonoscopies, CT scans, IV treatments) and successful surgical outcomes are frequently mentioned, contributing to strong trust and long-term patient relationships with the practice.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Aug 29, 2026
Phoebe General Surgery of Albany
Very good
Aug 19, 2026
I really appreciated Dr. Bennett he gave me clear explanations for all my questions as well as ways to help me solve my problems.
Aug 18, 2026
Dr. Tott has always been a wonderful provider! She listens to what I have to say and doesn't make me feel like my questions are stupid! I would recommend her to anybody that has to have some kind of general surgery!
Aug 16, 2026
He is very personable, attentive, caring, and knowledgeable.
Aug 11, 2026
Dr. Sheff was very considerate and compassionate.
Aug 6, 2026
I was running late due to a GPS error, the receptionist who answered the phone was very sweet. She helped me with the office procedure when a patient is running late.
Aug 6, 2026
The technician was very nice and knowledgeable.
Aug 3, 2026
Dr. Tott is always great and cares about her patients! Haley is also amazing!
Aug 3, 2026
I was very pleased with my provider.
Aug 3, 2026
Dr. Chason & Dr. Tott are two of the best surgeons to have. They have been extremely helpful these last five months in which I had three hospital visits and two surgeries.
Aug 3, 2026
Friendly and professional.
Aug 2, 2026
I have never had such a great experience with any medical practice or hospital. Everyone was incredibly caring, kind, and on point. I just don't have a way to describe how wonderful they truly are! Amazing experience.
Jul 28, 2026
She is a great doctor.
Jul 27, 2026
The most helpful and friendly staff. I was amazed at their care and concern. Dr Kimsey is the best.
Jul 27, 2026
They took really great care of me! They really cared and showed awesome professionalism! I would recommend them 100%. They are apart of God's gift to the world!
Jul 27, 2026
I was very pleased.
Jul 24, 2026
Dr. Bennett & Dr. Kimsey are your very best surgeons at Phoebe. I completely trust them with me and my family’s health.
Jul 23, 2026
I have never had a bad experience.
Jul 23, 2026
Dr. Bennett is one of the most caring, knowledgeable, and professional surgeons I have ever seen in my 50 years working in the medical profession.
Jul 21, 2026
It was great he is one of the best doctors I have ever seen.
Jul 8, 2026
Robert listened carefully and provided needed care in an expert and efficient manner.
Jul 2, 2026
Dr. Kimsey and his staff treated me with great respect and understanding. Dr. Kimsey is a doctor I highly recommend. I appreciate his knowledge and professional conduct.
Jun 30, 2026
Dr. Chason is the BEST. She is so patient & a great listener. She has a way of making you feel so comfortable.
Jun 26, 2026
Always helpful and knowledgeable.
Jun 24, 2026
It was great. Dr. Joyner is a very good doctor. He has performed two surgeries on me. He is very knowledgeable and compassionate. He takes time to explain things and answer questions you have.
Jun 22, 2026
Dr. Munireddy is a great surgeon and Phoebe should do all they can to keep him here. Everyone I encountered before my surgery had nothing but great things to say about him and they weren’t wrong. He has a very strong yet calming presence when he enters the room.
Jun 9, 2026
Dr. Tott is an excellent physician. I really like her.
Jun 6, 2026
Dr. Kinsey has always explained things in layman's terms, so I could understand. I have found him to be kind, courteous and respectful. I would definitely recommend him to anyone needing his help.
Jun 4, 2026
Dr. Sanjay Munireddy is an awesome doctor with a great staff.
Jun 4, 2026
Dr. Bennett has a cheerful, positive attitude that made me feel very comfortable. I felt so good about how my surgery went that I scheduled two more surgeries in the future. Also, RN Alicia Surface was very helpful in preparing me for my surgery.
May 29, 2026
He always makes time to listen and answer questions and make you feel heard.
May 29, 2026
Short wait time, polite employees that were knowledgeable and compassionate.
May 28, 2026
Everyone was friendly and helpful and explained my results very clearly.
May 21, 2026
Put me at ease with a procedure I will be having.
May 3, 2026
Could not have been better.
May 1, 2026
The tech was pleasant, professional, and the ultrasound was seamless. She had a great attitude and let me know when my results would be ready.
Apr 28, 2026
He told me what to expect and what to plan for during and after the surgery.
Apr 28, 2026
I feel that I was well taken care of from beginning to the end.
Apr 28, 2026
Dr. Tott is absolutely Awesome.
Apr 27, 2026
From the providers to the office staff is fantastic. Shelby Marshall stood out the most. She always has an up beat personality and ALWAYS has a smile on her face!
Apr 26, 2026
The nurse who took care of me was wonderful. Her name was Lisa.
Apr 24, 2026
I am really glad that I got to see Dr. Sheff again. I have full confidence in what Dr Sheff recommended and is going to set up for me. Thank you very much and God Bless you all.
Apr 23, 2026
Dr. Joyner did my colonoscopy in 2022 and he was great then and is always great. I ask for him personally.
Apr 22, 2026
Dr. Sheff is a very understanding, respectful, reliable, communicative and caring person. He explains things in a manner to which his patient understands. He listens and provides accurate information and answers.
Apr 14, 2026
My provider explained everything I needed to know about my upcoming procedure, and answered all my questions. My provider was very understanding and I appreciate that.
Apr 12, 2026
The staff were very patient and compassionate. I was seen on time, no long wait.
Apr 7, 2026
My doctor is very polite and asks me questions. She also listens to what I have to say. She doesn't rush you during your visit. She is very patients.
Apr 3, 2026
Prompt and courteous service
Mar 28, 2026
Professional staff. Interested in patient and their comfort. Explained all procedures. Also included patient in the process and explained what the Doctor was seeing on the screen. Very pleasant experience. I would suggest that the patient be informed of instructions to fast be made known before the appointment. I had to read it on the internet in order to be prepared.
Mar 25, 2026
My first experience with Dr. Sheff went great. He and his office staff were very caring and helpful. I have full confidence and faith in Dr. Sheff for my surgery.