Gaillardetz, Andrew MD
Family Medicine
BJC Medical Group Primary Care at Shiloh Ste 210
IL 62269 Directions
4.9 out of 5
51 verified ratings
51 Ratings, 18 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 15, 2025
Was there anything that you feel was outstanding?
His nurse was very friendly and was calming.
What could have been done to improve your experience?
Everything was perfect.
Nov 14, 2025
Was there anything that you feel was outstanding?
Staff and Dr. Gaillardetz were outstanding. Dr. G. Is great! I feel lines he listens to me and has lots of suggestions without seeming judgmental. I’m so happy to have found this practice!.
What could have been done to improve your experience?
Not a thing. Everyone is great from walking in the door to walking out!
Nov 12, 2025
Was there anything that you feel was outstanding?
Dr. Gaillardetz is a wonderful Dr. he is excellent at listening and trying to help his patients.
Nov 7, 2025
Was there anything that you feel was outstanding?
Listen to patient and what works for them.
What could have been done to improve your experience?
Listen to patients. Drs don't always know nest
Nov 6, 2025
Was there anything that you feel was outstanding?
Dr Gaillardetz was exceptional. He was thoroughly familiar with all I had going on while seeing him for the first time. We discussed my health and past medical issues and medication with a plan for the future.
What could have been done to improve your experience?
That’s hard to say since everyone and everything went off without a hitch.
Nov 1, 2025
Was there anything that you feel was outstanding?
Dr. Gaillardetz was great! 1st visit and he took the time to review history and explain meds. Very patient! Answered all the questions without seeming rushed. The MA was awesome also and reviewed history and meds and was so polite and caring. Very happy to have found this provider just by luck without any recommendations from others.
What could have been done to improve your experience?
Nothing I can think of.
Nov 1, 2025
Was there anything that you feel was outstanding?
The doctor was fantastic. I truly felt like he really cared and he listened. He let me talk and didn’t do most of the talking like a lot of doctors. He helped me with a plan moving forward and I feel great about it.
What could have been done to improve your experience?
Nothing!
Oct 31, 2025
Was there anything that you feel was outstanding?
Dr. took his time to cover my concerns and establishing a relationship. This was the 1st time I saw this doctor.
What could have been done to improve your experience?
Nothing
Oct 25, 2025
Was there anything that you feel was outstanding?
Dr Andrew seems like he will be an excellent fit as our primary physician
What could have been done to improve your experience?
Nothing
Oct 25, 2025
Was there anything that you feel was outstanding?
This was our first visit to your clinic, we were very impressed and happy
What could have been done to improve your experience?
Nothing,not was great
Oct 23, 2025
Was there anything that you feel was outstanding?
The Dr. was great! I felt heard, they answered all my question, and verified my satisfaction. I plan to have Dr. G as my provider for a long while due to my initial impression.
What could have been done to improve your experience?
I’m satisfied
Oct 17, 2025
Was there anything that you feel was outstanding?
Dr Andrew Gaillardetz is the best. Very informative and personable. The staff was also very friendly. I’m going to be referring all my friends/community.
Oct 9, 2025
Was there anything that you feel was outstanding?
Doctor Gaillardetz was helpful, polite, and very non-judgemental. His advice was given without talking down to me or trying to berate me into doing "better choices." He's been very supportive and friendly with all interactions.
What could have been done to improve your experience?
None, it was fine.
Sep 20, 2025
Was there anything that you feel was outstanding?
All
What could have been done to improve your experience?
Nothing I can think of
Sep 16, 2025
Was there anything that you feel was outstanding?
Dr. Andrew Gaillardetz was able to get me an appointment expeditiously. Andrew came into the room and cleaned his hands which was good to see. He then addressed my concerns and he was able to deduce what the issue was. He then offered me some different options as far as what I should do. He was then able to get me set up with a physical therapist to address my issues within the same day. Couldn't not have asked more from a doctors visit 10/10 service.
What could have been done to improve your experience?
N/A
Sep 16, 2025
Was there anything that you feel was outstanding?
Everyone I encountered was excellent in the level of care they provided.
What could have been done to improve your experience?
Nothing.
Aug 23, 2025
Was there anything that you feel was outstanding?
Dr G was incredible. He was polite, friendly, informative, very educated, and took so much time on me i didn’t feel rushed or uncared for. I mean, I don’t think I’ve ever ever in my life had such a positive experience like this one and I will be staying with this Dr as long as possible !
What could have been done to improve your experience?
Absolutely nothing, the visit was great.
Aug 15, 2025
Was there anything that you feel was outstanding?
Dr. G made me feel heard and understood. I really appreciate the care I received.