Jennifer L Franklin , NP-C
Hepatology
Franciscan Physician Network Hepatology and Interventional Gastroenterology
701 Superior Avenue, Suite 2700
Munster, IN 46321 Directions
directory.franciscanhealth.org
4.9 out of 5
71 verified ratings
71 Ratings, 38 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 1, 2026
Pleasant, friendly, and very helpful listen and understands the concerns
Sep 23, 2026
Did not see here as my test/scans came back fine but her PA was great.
Sep 4, 2026
She is very nice made me feel at ease
Sep 2, 2026
She calmly and thoroughly explained test results. Her kind and competent demeanor immediately put me at ease.
Aug 22, 2026
Jen was very kind and took their time to answer any questions that I had.
Aug 14, 2026
personable and knowledgable
Aug 10, 2026
Because I had never saw a liver specialist and they told me I had a touch of fatty liver and that’s why I had to make my appointment and she had the test done and she let me know that I was doing much better. There was no problems with my liver
Aug 4, 2026
Jennifer is always smiling , she has great bedside manners and explains everything so that i understand without any judgement,, and she genuinely cares
Jul 31, 2026
Friendly, easy to talk to
Jul 2, 2026
Very knowledgeable ! Explains every thing in a way that you can understand.
Jun 22, 2026
Very friendly very informative very competent
Jun 22, 2026
Jennifer was great.
Jun 20, 2026
She was so informative, encouraging abd thorough. I felt like she really cared about my health
May 31, 2026
Very professional
May 29, 2026
Very informative on my medical condition and truly doing the best to get down too the causes and effects on the problem...this I appreciate to the fullest
May 22, 2026
Wonderful with patients
Apr 30, 2026
Very patient and thorough.
Apr 23, 2026
Very knowledgable and professional.
Thank you.
Apr 16, 2026
Very patient, and she took the time to make sure I understood everything she said, and ask multiple times did I have any questions or concerns.
Apr 15, 2026
She is very thorough and takes the time to answer all of my questions.
Mar 26, 2026
Explained everything well, answered all my questions and very courteous.
Mar 20, 2026
Very professional and down to earth on explaining the test results.
Mar 19, 2026
Very personable and informative.
Mar 13, 2026
Jennifer is easy to talk with and understands the needs for patients information .
Mar 6, 2026
Treated me me with respect; answered all my questions and did not rush me.
Feb 20, 2026
She is knowledgeable about my medical situation and shows interest in my progress and questions.
Feb 12, 2026
I felt comfortable with her, and she is very good explaining everything
Feb 11, 2026
Kind, warm.
Feb 11, 2026
Jennifer was so nice, knowledgeable and asked me questions and answered me where I could understand.
Jan 9, 2026
Jennifer was caring and explained the information clearly to me.
Dec 31, 2025
Personable and knowledgable.
She provided care for my wife (general services) prior to moving to this role.
Dec 19, 2025
She was knowledgeable, and knew precisely what was necessary for my future health.
Dec 18, 2025
Good practitioner
Dec 15, 2025
Outstanding, explaining the situation, answered all my questions.
Dec 1, 2025
She is very attentive and informative
Nov 18, 2025
personable and knowledgable
Oct 27, 2025
She was extremely kind and took the time to listen to what I said or answer any questions . She was very informative also and did it in a way I could understand
Oct 8, 2025
Very nice. Explained what will be happening on my next visit.