Dr. Rachael Lane, DO
Family Medicine
Trinity Health Medical Group, Primary Care - Lakes Village
6401 Prairie St, Suite 2600
Norton Shores, MI 49444 Directions
4.9 out of 5
463 verified ratings
463 Ratings, 155 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 21, 2026
Dr. Lane is amazing! She takes her time with me, is highly personable, and makes sure to explain things thoroughly. I'd recommend her to a friend any day!
Jan 21, 2026
Doctor is great. However the charge to get a referral is more expensive than the actual visit to the specialist and that is unexpected.
Jan 20, 2026
A very thorough doctor
Jan 20, 2026
Felt like she listened to me and addressed my problems and concerns we went over.
Jan 16, 2026
I think she is an excellent doctor, and she cares about her patients.
Jan 14, 2026
Dr. Lane made us feel comfortable with her, as this was the first visit. She was easy to talk to.
Jan 14, 2026
I'm happy with Dr. Lane being my PCP
Jan 13, 2026
I feel very comfortable with her. She reminds me of Dr. Crissman
Jan 7, 2026
I never feel rushed with Dr. Lane. She listens to my concerns/questions and provides answers/options. I truly feel lucky to be one of her patients.
Dec 24, 2025
Dr. Lane is excellent and she has helped my medical issues and concerns. I am so glad that I have her for my doctor.
Dec 17, 2025
Happy to be having Dr. Lane as my new primary care physician after spending 30+ years with Dr. Parrett.
Dec 9, 2025
She’s very understanding and listens!
Dec 9, 2025
You're a wonderful Doctor Rachael Lane and I appreciate your kindness, knowledge, and patience. Thank you for caring and listening to me.
Nov 26, 2025
I enjoy her advice and guidance.
Nov 25, 2025
We appreciate her and her whole staff!
Nov 24, 2025
Dr. Lane was competent, caring and thorough.
Nov 19, 2025
I would highly recommend her to anyone.
Nov 18, 2025
Easy to talk too .
Nov 4, 2025
I've only seen Dr. Lane twice, but I feel extremely comfortable when I talk to her. I feel like she is an asset and incredibly helpful.
Nov 3, 2025
Appreciate her patience and advise
Oct 28, 2025
Please find more doctors like her!
Oct 27, 2025
She is an exceptional doctor.
Oct 24, 2025
I highly recommend Dr. Lane to anyone as their PCP. My wife is going to switch to her.
Oct 22, 2025
Dr. Lane is one of the most caring,kind,compassionate people I’ve ever met. I’m thankful I get to call her my doctor. It’s a great feeling to trust and like your doctor..
Oct 22, 2025
My first visit! Love her friendly and open manner! Easy to talk to!
Oct 22, 2025
Dr. Lane is very thorough and pleasant.
Oct 14, 2025
She should get a raise
Oct 13, 2025
I am very anxious in a Dr.'s office and Dr. Lane really put my mind at ease.
Oct 10, 2025
Dr Lane is awesome
Oct 10, 2025
Excellent communications and awareness of my history
Oct 8, 2025
She came in and took the time needed to get an attack plan and placed referrals that would be needed down the road.
Oct 3, 2025
She was nice and very informative
Sep 26, 2025
Met all my medical needs, answered all my questions and concerns, had a plan moving forward.
Sep 22, 2025
Better than any of my previous primary care physicians
Sep 22, 2025
I had the same doctor for 25 -30 years in Traverse City, I moved and she retired which required me to find a new doctor. I was very nervous about that, but I have been very happy with Dr Lane. It has been a good transition for me
Sep 19, 2025
So far, I am very pleased I switched providers to see Dr. Lane.
Sep 9, 2025
She is very knowledgeable and easy to talk to
Sep 8, 2025
There are not enough words to express my happiness at having found and being a patient of Dr Lane. She goes above and beyond in regards of listening and helping to work through any situation we’ve encountered regarding my health. She is an exceptional human and doctor. She deserves all the best in this life.
Sep 2, 2025
Pleasant and professional. Procedure was done in a decent timeframe without feeling rushed. Let me bring a friend for support without any pushback.
Aug 29, 2025
Changing doctors is stressful. Dr. Lane made it wonderful.
Aug 29, 2025
Very easy to talk with
Aug 25, 2025
Thank you for your wonderful care, Dr Lane!
Aug 25, 2025
Very friendly and pleasant to talk to I enjoy my visit with her and she covers everything needed
Aug 15, 2025
Dr lane makes you feel at ease, listens and is responsive, and is very knowledgeable. She provides individualized care for her patients.
Aug 11, 2025
She is perfect for me. Patient and listens well.
Aug 8, 2025
I am a patient of Dr. Milito but she had no availability for me. (I was trying to do a follow up after being in urgent care for an issue and Dr. Milito did not have an opening for months). I was very grateful that Dr. Lane had an appointment for me!Dr. Lane was so compassionate, kind, and encouraging to me!
Aug 6, 2025
She is the best doctor I’ve ever had & that was my impression after my first “New Patient” appointment yesterday.
Aug 6, 2025
She was very through
Aug 5, 2025
She if very knowledgeable and thorough.
Aug 1, 2025
Dr.Lane Is very nice and knowledgeable, She seems to care about her patient's well-being .