Dr. Rachael Lane, DO
Family Medicine
Trinity Health Medical Group, Primary Care - Lakes Village
6401 Prairie St, Suite 2600
Norton Shores, MI 49444 Directions
4.9 out of 5
555 verified ratings
555 Ratings, 225 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 23, 2026
Dr Lane is so easy to talk to and helpful!
Sep 23, 2026
She seems to genuinely care about me
Sep 22, 2026
Pleasant to meet with her.
Sep 22, 2026
I love Dr Lane, I have never had any problems with her and she makes me and my son feel the most comfortable.
Sep 15, 2026
She is very friendly and knowledgeable
Sep 9, 2026
She truly cares which I find is rare for her profession these days.
Sep 4, 2026
Great
Sep 1, 2026
She comes up with constructive solutions to the problems you might have plus she is not pushing you to come up with an answer right away when she asks you a question.
Aug 31, 2026
She is a treasure that is hard to find. We trust her completely.
Aug 18, 2026
Great provider!
Aug 17, 2026
Very thorough and understanding. Talked to me about all my concerns
Aug 10, 2026
she was very through, listening to us, really caring about us,
Aug 10, 2026
she makes you feel that you are important and that she really cares about you
Aug 7, 2026
She's extremely kind and attentive.
Jul 31, 2026
She is amazing at her job! 10 out of 10
Jul 31, 2026
Alaways great!
Jul 29, 2026
very easy to talk to
Jul 22, 2026
Dr. Lane is great! I really appreciate her and trust her feedback.
Jul 20, 2026
Dr. Lane is excellent!
Jul 17, 2026
She listened while on a tight schedule. I appreciate that.
Jul 17, 2026
I am very grateful that Dr. Lane spends 20-30 minutes with me. She asks me many questions and I fell that she thoroughly understands my health and my needs.
Jul 17, 2026
Dr. Lane is a true healer. She has excellent ideas that she shares.
Jul 17, 2026
She is a quality Doctor. One of the best I’ve ever had.
Jul 14, 2026
Dr Lane makes difficult situations easier to handle. I truly feel that she cares about my health and well-being.
Jul 14, 2026
She is very helpful and a very nice person.
Jul 13, 2026
Dr. Lane was very friendly and professional
Jul 10, 2026
She is very professional and caring.
Jul 10, 2026
She was so thorough and helped me understand exactly what was wrong with my hip. Very patient and kind!
Jul 6, 2026
Rachel is very thorough, knowledgeable and patient Dr. She listens very well and takes care of any concerns I have.
Jun 26, 2026
I’ve been having sinus issues and Dr. Lane suggested using a neti pot. Its been very helpful!
Jun 24, 2026
Completely satisfied with Dr. Lane and her staff!
Jun 15, 2026
Very thorough with her explanations !!!!
Jun 10, 2026
Great experience, she lesson to me.
Jun 8, 2026
Dr. Lane is very kind and considerate.
Jun 8, 2026
I went home not having been able to address my concerns. Only concerns addressed were the ones that are on the list from the medical people who dictate what the Drs. Are supposed to say. And the lists of questions put out by Medicare on your access to care and the safety in your home.Maybe the Drs. Are penalized if they don't stay within the "guidelines" given to them by the higher ups?
Jun 5, 2026
She is an extraordinary physician with a team I trust with my life.
Jun 3, 2026
Dr. Rachael Lane was everything I needed for this appointment. Excellent experience!
Jun 3, 2026
Best doctor in the world!
Jun 2, 2026
She listens well, is caring and respectful and is very knowledgeable.
Jun 1, 2026
Rachel is very personable. My husband hates going to all his doctor appointments but he feels heard and understood with Rachel
May 26, 2026
She's a great listener which I feel is one of the most important traits of a DR.
May 19, 2026
She seems like a very caring Dr.
May 15, 2026
Excellent encounter
May 7, 2026
She is an awesome doctor very easy to talk too.
May 7, 2026
I cannot say enough good things about Dr Lane. She is knowledgeable, kind, attentive and thorough. It is so refreshing to have her as my physician. I feel very fortunate.
May 7, 2026
My appointment was on time, doctor listened to my concerns, and I never felt like she was rushing to get to the next patient.
May 7, 2026
Respects my wishes and opinions
May 4, 2026
Dr.Lane always goes above and beyond to show her utmost care and compassion. She’s the most kindest human being I’ve ever met. I’m thankful to have her as my Doctor. She deserves a real high five and a sticker for sure.
May 4, 2026
Dr Lane went over all my test results, answered all questions and concerns I had as well as took the time needed with me to make feel more confident about my recovery.
May 1, 2026
As I first meeting, I thought it went very well and I am interested in pursuing a relationship with this Doctor at this point. Also, I was given an additional treatment by a another team member in a very happy with that treatment.