Dr. Rachael Lane, DO
Family Medicine
Trinity Health Medical Group, Primary Care - Lakes Village
6401 Prairie St, Suite 2600
Norton Shores, MI 49444 Directions
4.9 out of 5
427 verified ratings
427 Ratings, 138 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 22, 2025
Dr. Lane is one of the most caring,kind,compassionate people I’ve ever met. I’m thankful I get to call her my doctor. It’s a great feeling to trust and like your doctor..
Oct 22, 2025
My first visit! Love her friendly and open manner! Easy to talk to!
Oct 22, 2025
Dr. Lane is very thorough and pleasant.
Oct 14, 2025
She should get a raise
Oct 13, 2025
I am very anxious in a Dr.'s office and Dr. Lane really put my mind at ease.
Oct 10, 2025
Dr Lane is awesome
Oct 10, 2025
Excellent communications and awareness of my history
Oct 8, 2025
She came in and took the time needed to get an attack plan and placed referrals that would be needed down the road.
Oct 3, 2025
She was nice and very informative
Sep 26, 2025
Met all my medical needs, answered all my questions and concerns, had a plan moving forward.
Sep 22, 2025
Better than any of my previous primary care physicians
Sep 22, 2025
I had the same doctor for 25 -30 years in Traverse City, I moved and she retired which required me to find a new doctor. I was very nervous about that, but I have been very happy with Dr Lane. It has been a good transition for me
Sep 19, 2025
So far, I am very pleased I switched providers to see Dr. Lane.
Sep 9, 2025
She is very knowledgeable and easy to talk to
Sep 8, 2025
There are not enough words to express my happiness at having found and being a patient of Dr Lane. She goes above and beyond in regards of listening and helping to work through any situation we’ve encountered regarding my health. She is an exceptional human and doctor. She deserves all the best in this life.
Sep 2, 2025
Pleasant and professional. Procedure was done in a decent timeframe without feeling rushed. Let me bring a friend for support without any pushback.
Aug 29, 2025
Changing doctors is stressful. Dr. Lane made it wonderful.
Aug 29, 2025
Very easy to talk with
Aug 25, 2025
Thank you for your wonderful care, Dr Lane!
Aug 25, 2025
Very friendly and pleasant to talk to I enjoy my visit with her and she covers everything needed
Aug 15, 2025
Dr lane makes you feel at ease, listens and is responsive, and is very knowledgeable. She provides individualized care for her patients.
Aug 11, 2025
She is perfect for me. Patient and listens well.
Aug 8, 2025
I am a patient of Dr. Milito but she had no availability for me. (I was trying to do a follow up after being in urgent care for an issue and Dr. Milito did not have an opening for months). I was very grateful that Dr. Lane had an appointment for me!Dr. Lane was so compassionate, kind, and encouraging to me!
Aug 6, 2025
She is the best doctor I’ve ever had & that was my impression after my first “New Patient” appointment yesterday.
Aug 6, 2025
She was very through
Aug 5, 2025
She if very knowledgeable and thorough.
Aug 1, 2025
Dr.Lane Is very nice and knowledgeable, She seems to care about her patient's well-being .
Jul 18, 2025
She’s very kind person, and it shows in her profession
Jul 16, 2025
Very thorough and organized.
Jul 16, 2025
I trust her.
Jul 15, 2025
Dr Lane stepped up and filled in when my Dr was not available. I can’t say enough about how kind and thoughtful she was with me during a very stressful time in my life. In fact, if I didn’t like Dr Schermer so much, I would switch! It’s very comforting to know that I have a ‘backup’ Dr for emergencies.
Jul 14, 2025
Rachel was kind, courteous, and attentive. It was my first visit and she listened snd reviewed my past health records to ensure my current medications were covered.
Jul 9, 2025
Well pleased...
Jul 9, 2025
Looking forward to seeing her again
Jul 2, 2025
Dr Lane is very professional and compassionate.
Jul 2, 2025
Dr. Lane took time to talk and was caring and engaging - clearly very patient-focused
Jul 1, 2025
I found Rachael Lane to be compassionate. I am grateful to have her as my new PCP.
Jun 30, 2025
I like Dr Lane and I think she is a good doctor. At my visit though, I just didn’t feel like my concerns were addressed.
Jun 23, 2025
I feel very fortunate to have Dr. Lane as my provider. She always makes me feel like a valued patient.
Jun 16, 2025
The nurse was very accommodating and helpful when I was nervous about the vaccines. I felt very comfortable and safe sharing my concerns with Dr Lane.
Jun 10, 2025
I was very anxious (VERY) about my appointment & Dr. Lane & the staff made me feel comfortable. That means so much to me!
Jun 10, 2025
I would like my temperature checked. And if she cancels an appointment she needs to get you another appointment. That's just bad practice and makes you feel you don't matter.
Jun 2, 2025
Awesome
May 28, 2025
She was very generous with her time and carefully listened my concerns.carefully
May 28, 2025
Dr. Lane is wonderful. She is kind and compassionate. She is very relaxed and friendly while still remaining professional. Very nonjudgmental. She makes Dr. visit so pleasant.
May 27, 2025
Dr. Lane was fantastic. Very pleasant, honest, and professional.
May 27, 2025
Best doctor ever
May 27, 2025
Very satisfied and glad to be accepted as her new patient.
May 27, 2025
I have seen many providers, but Dr. Lane is the best.
May 23, 2025
Professional, caring person who listens to the patient.