Jackie A Fletcher , AuD

Audiology

directory.franciscanhealth.org

4.9 out of 5

95 verified ratings

95 Ratings, 53 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 7, 2026
None better.

Sep 28, 2026
Takes time with and listens to client. Works to improve the hearing experience.

Sep 28, 2026
Have great trust in her judgement.

Sep 25, 2026
Explains things so you can understand. Makes sure your hearing aids are working good and you know how to operate them.

Sep 21, 2026
Performed my hearing test quickly and informative

Sep 9, 2026
She was very personable and explained everything that she was doing

Sep 3, 2026
Very pleasant and efficient.

Aug 19, 2026
Friendly, knowledgeable, efficient thorough, explained everything in terms I could hear and understand

Aug 17, 2026
Took time and answered all my questions

Aug 17, 2026
She is so helpful and don't beat around the bush and tell you truth

Aug 12, 2026
Professional, kind and helpful. Explained everything… it was a great experience.

Aug 11, 2026
Professional, empathetic , friendly, very helpful

Aug 11, 2026
Very professional explained everything very well made the visit a good experience

Aug 6, 2026
She is a very thorough professional, who makes sure questions and concerns are addressed, and offers good follow through with answers to questions, and subsequent visits as needed.

Jul 9, 2026
Very nice person

Jul 9, 2026
Very polite and courteous.

Jul 8, 2026
She explained everything she was going to do regarding the test.

Jul 4, 2026
She appropriated identified needed removal of wax before further assessment

Jun 29, 2026
Jackie explained would try and repair , but no promises because of it's age afterva sort wait she said cleaned it up and it works . The charge was reasonable and she didn't try and sell me new ones . I told her after the first of the year Iwill make an appoint for an update.

Jun 14, 2026
Approachable, courteous, thorough

May 29, 2026
very knowedgeable

May 28, 2026
Very thorough in explaining results of testing

May 19, 2026
,friendly,helpful

May 6, 2026
Jackie was pleasant and did her job well.

Apr 22, 2026
She is very professional and makes me feel comfortable in her care

Apr 21, 2026
Jackie Fletcher took time to explain the hearing test prior to starting and made sure everything was going well. Jackie also discussed findings after the test in a very professional and understanding way.

Apr 16, 2026
Very knowledgeable and explains things so you can understand.

Apr 15, 2026
She listened to my concern and answer any questions that I may ask

Apr 8, 2026
Jackie explained results

Apr 7, 2026
A wonder person who takes her time to solve problems

Apr 7, 2026
Very thorough when completing exams. Explanations are concise and direct. Enjoyable experience.

Mar 23, 2026
Very attentive

Mar 4, 2026
She was thorough and very nice.

Mar 2, 2026
Very nice and smart.

Mar 2, 2026
She was great talked me though the whole process.

Feb 27, 2026
Very knowledgeable and makes you feel very comfortable. Excellent feed back and explains results in layman terms

Feb 19, 2026
Very thorough with explaining everything and making sure the hearing aids were set properly for me

Feb 18, 2026
Thorough and easy to understand

Feb 12, 2026
Professional caring and knowledgeable

Feb 3, 2026
She was very nice and helped as much as possible, answered all my questions

Jan 26, 2026
Couldn't be any kinder and professional, learnt a lot, much appreciated

Jan 17, 2026
Friendly. Professional. Caring

Jan 2, 2026
She was lovely to deal with and fixed my issue.

Dec 9, 2025
Good patient experience

Dec 1, 2025
Efficient and caring

Nov 25, 2025
Very thorough

Nov 13, 2025
She was patient and kind. Explained everything clearly and answered my questions.

Nov 13, 2025
The staff is all amazing and friendly and caring.

Nov 12, 2025
Very professional - explained in detail what the procedures would be - very attentive to my questions and concerns - explained the test results very clearly and in an easy way to understand

Nov 7, 2025
She gets your input in your care. She shows compassion towards her patients. She listens to you and doesn't rush through the appointment.